Cogeco outages and service status in Salaberry-de-Valleyfield, Quebec

Problems in the last 24 hours in Salaberry-de-Valleyfield, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Salaberry-de-Valleyfield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Salaberry-de-Valleyfield, Quebec

Latest outage, problems and issue reports in Salaberry-de-Valleyfield and nearby locations:

• 
  Jacques (@ReddingtonRaym) reported 18 minutes ago from Salaberry-de-Valleyfield, Quebec

  @quebecamoi @cogeco En fait non car le service technique est donner par Cogeco et le revendeur est davantage un service à la clientèle achetant des services d’un fournisseur

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lexi (@Lexi58746074319) reported 7 minutes ago

  @wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!

• 
  TM™ (@TerraMagni) reported 8 minutes ago

  @mmabrey1 Should've answered the phone, @Rogers . This is a bad look ! Glad I switched years ago, their customer service was always bad. For those in here saying "switch to Bell", respectfully, no. Get cogeco if you can. Bell are the biggest crooks in the game.

• 
  Lesley (@Lesley_Bergen) reported 8 minutes ago

  I live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!

• 
  R Me. (@lascelles_r) reported 9 minutes ago

  @cogeco Any more details on the actual progression of service restoration??

• 
  Leanne Vanoostveen (@LeanneVanoostv1) reported 9 minutes ago

  @cogecohelps We have had very bad and sometimes no internet for the last month or more. Multiple calls to cogeco. We were told to change out the modem. We did that. Followed all cogeco instructions. Others on our street have had the same problems.

• 
  Dianne Williams (@SDM_1900) reported 15 minutes ago

  @cogeco Still problems!! Phone goes dead.

• 
  MrsB (@mrsburnside2011) reported 17 minutes ago

  @cogeco it’s really hard to stay a customer when your services are going down every month. Yet again, your website says a fibre line was cut in my neighbourhood and the ETA for repair is over eight hours away.This is ridiculous. It happens too often for it to be an accident.

• 
  urskims (@Urstrulykarims) reported 18 minutes ago

  @cogeco Oakville north since 2pm down, customer support not connecting , chatbot useless . Bad customer support .

• 
  JerryP (@yarop) reported 18 minutes ago

  @KellySuzanne9 @corpcapture @cogeco Internet down in parts of Canada, too. Was this planned in advance? Is this some kind of testing of people's reactions? As WEF predicted large internet outages. Is very unlikely that all internet companies have problem exactly the same time. People be aware!!

• 
  The Wise Elephant (@TheElephante) reported 19 minutes ago

  Cogeco out again. Seriously **** this stupid company.