Cogeco outages and service status in Salaberry-de-Valleyfield, Quebec

Problems in the last 24 hours in Salaberry-de-Valleyfield, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Salaberry-de-Valleyfield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Salaberry-de-Valleyfield, Quebec

Latest outage, problems and issue reports in Salaberry-de-Valleyfield and nearby locations:

• 
  Jacques (@ReddingtonRaym) reported 13 minutes ago from Salaberry-de-Valleyfield, Quebec

  @quebecamoi @cogeco En fait non car le service technique est donner par Cogeco et le revendeur est davantage un service à la clientèle achetant des services d’un fournisseur

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 3 minutes ago

  @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

• 
  John Bugailiskis (@John_Bug) reported 4 minutes ago

  @cogeco Pretty disappointed in Cogeco's tech support. Lost internet, tv and phone early this morning and told they can't get anyone over until Sat. That's over 48 hrs without being able to call 911 in the event of an emergency.

• 
  Agent Kujan (@LoneSlug) reported 4 minutes ago

  @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

• 
  Alex Stevens (@AlexSte49374492) reported 9 minutes ago

  @ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?

• 
  Crypto_10 (@Crypto_10_10) reported 10 minutes ago

  @cogeco @cogeco Congratulations — you guys officially have the worst customer support in the market.

• 
  Dom (@Dom_Posts) reported 17 minutes ago

  @MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal

• 
  Erik Boivin (@tattooPeel) reported 17 minutes ago

  Why would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!

• 
  Heidi (@HeidiRich72) reported 19 minutes ago

  Renegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 19 minutes ago

  I spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better

• 
  chad (@sylvestor1967) reported 20 minutes ago

  @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.