Cogeco outages and service status in Simcoe, Ontario

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Simcoe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Simcoe, Ontario

Latest outage, problems and issue reports in Simcoe and nearby locations:

• 
  Bunsonrocknstone (@Bunsonrocknsto1) reported 56 minutes ago from Norfolk County, Ontario

  @EstherGenRiseUp @AliAnne2010 @fordnation Probably a Cogeco problem.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sport Junkie (@adrenalinehooks) reported 3 minutes ago

  @cogecohelps I shouldn't have to follow anyone and DM but sitting on hold for 1:14 is ridiculous!! The call is because of the Cogeco creep, every few months the bill goes up! Is there better service, obviously not. Loosing channels but prices keep going up. So damn frustrating!!

• 
  Shawn (@shawnwahs) reported 4 minutes ago

  @cogeco fix your ******* internet! It constantly goes down and I’m tired of this **** service or lack of service period!

• 
  Crypto_10 (@Crypto_10_10) reported 6 minutes ago

  @cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

• 
  Steve Pipes (@steve_pipes) reported 7 minutes ago

  Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

• 
  Agent Kujan (@LoneSlug) reported 7 minutes ago

  @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

• 
  Route 17 To SkyCountry (@Mars_Robot) reported 8 minutes ago

  @TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\

• 
  John Madalena (@MadalenaJohn) reported 9 minutes ago

  @cogeco Anyone experiencing internet issues in the Ancaster area. Internet keeps cutting out

• 
  Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported 11 minutes ago

  @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2

• 
  Robyn (@robynsmills) reported 14 minutes ago

  @cogeco why do you charge an arm and a leg for services that crash CONSTANTLY?! Each time an issue comes up… you increase your prices….

• 
  Steve Coville 🇨🇦 (@SteveCoville) reported 15 minutes ago from Fairmount, Ontario

  @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService