Cogeco outages and service status in Smiths Falls, Ontario

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Smiths Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Smiths Falls, Ontario

Latest outage, problems and issue reports in Smiths Falls and nearby locations:

• 
  Bill Dickson (@billmdickson) reported 7 minutes ago from Smiths Falls, Ontario

  @cogeco Hi. I see no issues on the website, but any other reports of internet outages in eastern Ontario?

• 
  Bill Dickson (@billmdickson) reported 8 minutes ago from Smiths Falls, Ontario

  @cogecohelps @cogeco It looks like a significant outage for EPICO. See people complaining from Peterborough and east. #cogecodown

• 
  Bill Dickson (@billmdickson) reported 16 minutes ago from Smiths Falls, Ontario

  @lizzyerts @cogeco Same issue up here near Ottawa. Rebooted my modem and the EPICO receiver. No luck. It’s all in them.

• 
  Mallory Wilson (@Malley0123) reported 59 minutes ago from Smiths Falls, Ontario

  @cogeco after having 2 days without very much tv I came back to Cogeco and getting epico I can't wait for service next week!!! I'm so excited

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rolomite (@rolomite) reported 4 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  Sport Junkie (@adrenalinehooks) reported 10 minutes ago

  @BlueJays To bad @cogeco has **** the bed today and can't seem to broadcast the game!! I am so angry!! Would have loved to see that play Clement just made!!

• 
  Scott Miller 🇨🇦 (@Prophet12_ca) reported 12 minutes ago

  Is #cogeco down right now? When will it be back up? Any reports?

• 
  Amanda (@Amanda90097805) reported 13 minutes ago

  @cogeco Mine going strong sorry I never went with the Mobil service I can't say if the money would be in my bank I wish it was like the billing way how I can with you guys

• 
  Leanne Vanoostveen (@LeanneVanoostv1) reported 17 minutes ago

  @cogecohelps We have had very bad and sometimes no internet for the last month or more. Multiple calls to cogeco. We were told to change out the modem. We did that. Followed all cogeco instructions. Others on our street have had the same problems.

• 
  Ashleigh Atkinson (@IronForgedFit) reported 18 minutes ago

  @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.

• 
  Tatted_Stephen82🇨🇦 (@charmedone11) reported 23 minutes ago

  @cogeco outage in Renfrew

• 
  Allan Gao (@Allan_Gao12) reported 24 minutes ago

  @cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?

• 
  fore_not_four 𝒲𝒾𝓁𝓁𝒾𝒶𝓂 POPS 𝒟𝓇𝓊𝓂𝓂𝑜𝓃𝒹 (@altimaguy11) reported 25 minutes ago

  @LaciMarieKnight The CRTC controls all in Canada & creates regional monopolies , allowing companies to continue giving poor service at high prices. Bell Canada is the worst of the worst with Cogeco and Rogers close behind. They render only services they have to give while controlling what we see.

• 
  kait/POODY (@kitty_kattkait) reported 27 minutes ago

  @keithurbfan @cogecohelps Bro you have to be ******* stupid am I messaging bell saying my internet is down I’m messaging cogeco for that exact reason it would be their fault because it was THEIR ******* LINE THAT GOT CUT AND THEIR ******* INTERNET THAT PROVIDES TO ME.