Cogeco outages and service status in Smiths Falls, Ontario

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Smiths Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Smiths Falls, Ontario

Latest outage, problems and issue reports in Smiths Falls and nearby locations:

• 
  Mallory Wilson (@Malley0123) reported 2 minutes ago from Smiths Falls, Ontario

  @cogeco after having 2 days without very much tv I came back to Cogeco and getting epico I can't wait for service next week!!! I'm so excited

• 
  Bill Dickson (@billmdickson) reported 5 minutes ago from Smiths Falls, Ontario

  @cogeco Hi. I see no issues on the website, but any other reports of internet outages in eastern Ontario?

• 
  Bill Dickson (@billmdickson) reported 47 minutes ago from Smiths Falls, Ontario

  @cogecohelps @cogeco It looks like a significant outage for EPICO. See people complaining from Peterborough and east. #cogecodown

• 
  Bill Dickson (@billmdickson) reported 55 minutes ago from Smiths Falls, Ontario

  @lizzyerts @cogeco Same issue up here near Ottawa. Rebooted my modem and the EPICO receiver. No luck. It’s all in them.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrsB (@mrsburnside2011) reported 10 minutes ago

  @cogeco it’s really hard to stay a customer when your services are going down every month. Yet again, your website says a fibre line was cut in my neighbourhood and the ETA for repair is over eight hours away.This is ridiculous. It happens too often for it to be an accident.

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 10 minutes ago

  Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

• 
  Bob Loblaw (@Avocado26430508) reported 11 minutes ago

  @cogeco Seriously 45 minute wait time before I can spread to a real person?? Wtf? Absolute dog **** customer service.

• 
  Crystal Vargas (@IConcedeToNoOne) reported 19 minutes ago

  @Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.

• 
  Canadian Dividend Investing (@CDInewsletter) reported 26 minutes ago

  @kinisurrco Nice summary. I think your model is onto something, but at the same time I can't bring myself to buy more $T.TO (I sold $BCE.TO a couple years ago). That probably means it's a good time to buy. BCE is a no-go for me because I don't trust management. They're kings of saying one thing and doing another. Rogers I don't love the focus on sports franchises. Quebecor is still my favourite in the sector. Only a tiny bit more expensive than Telus on a P/FCF basis, but better balance sheet, a dividend that should grow, and a more focused company. Honourable mention to Cogeco too. Think they sell the U.S. part of the company and use the proceeds to pay down debt/do a buyback. They may even potentially take the company private.

• 
  Elle Jensen💕🇨🇦 (@Michels_elle) reported 27 minutes ago

  @cogeco Terrible!

• 
  Sampson.d.ramm (@SampsonRamm) reported 29 minutes ago

  @cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?

• 
  Ashleigh Atkinson (@IronForgedFit) reported 30 minutes ago

  @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.

• 
  💯JT.💯 (@JimmyT2022) reported 31 minutes ago

  @cogeco Don’t go here we have an outage at out place after being connected 24 hours ago bad fibre line. Fix yaaaaa right wait two weeks and they may have soemone out to fix IT. STAY AWAY

• 
  BMac (@wildchevelle) reported 31 minutes ago

  They are the worst. Happily changed to Cogeco a few years ago after 2+ years of issues with Bell.