Cogeco

Cogeco Outage Report in Smiths Falls, Lanark County, Ontario

Problems detected

Users are reporting problems related to: internet, tv and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Smiths Falls, Lanark County, Ontario 11/17/2025 05:10

November 17: Problems at Cogeco

Cogeco is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (40%)

    TV (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Smiths Falls, Ontario

Latest outage, problems and issue reports in Smiths Falls and nearby locations:

  • Malley0123 Mallory Wilson (@Malley0123) reported from Smiths Falls, Ontario

    @cogeco after having 2 days without very much tv I came back to Cogeco and getting epico I can't wait for service next week!!! I'm so excited

  • billmdickson Bill Dickson (@billmdickson) reported from Smiths Falls, Ontario

    @cogeco Hi. I see no issues on the website, but any other reports of internet outages in eastern Ontario?

  • billmdickson Bill Dickson (@billmdickson) reported from Smiths Falls, Ontario

    @cogecohelps @cogeco It looks like a significant outage for EPICO. See people complaining from Peterborough and east. #cogecodown

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • yerzoh Daniel (@yerzoh) reported

    @1ayymed i switched from bell to cogeco like a few months ago, zero problems so far and high speeds

  • Wildwildw1 Wildwildw (@Wildwildw1) reported

    My Cogeco internet went down again on Devon Road area. Three times in a row this week. This is terrible for online scholling and affected big time at my work. @cogecohelps @cogeco

  • Jaybirdyankme Jay (@Jaybirdyankme) reported

    Cogeco internet outage in Georgetown South? #cogeco

  • AlishaCorriveau Ali (@AlishaCorriveau) reported

    @cogeco Is there a reason why your internet is ALWAYS horrible. Working from home has been a torture since becoming a Cogeco costumer.

  • tayadamss_ taylor adams (@tayadamss_) reported

    I am so annoyed with start and cogeco we called to have our internet installed 3wks ago for the day after we moved in and our tech never showed up and they gave us 24-48 hrs to hear back on a new appt and guess what it has been 48hrs and they still can’t provide us with an appt😡

  • Cecemia_C Cecemia (@Cecemia_C) reported

    @cogeco what’s going on with your internet service??? Shutting down 2nd time in a row since yesterday! @cogecohelps I have been waiting for 2 more hours today, waiting to get back to my work and deal with frustrations from our teens. God help!

  • NickDeligiannis Nick Deligiannis (@NickDeligiannis) reported

    Name a better duo than @cogeco and no internet service

  • 905Jatin Jatin.905 (@905Jatin) reported

    Just spent 1.5 hours of my life on the phone with Cogeco just to change my service from gigabit to 360. Billing says they have to transfer me they said there's no wait, transfer me to tech and wait 1.5 hours. @cogeco going to Bell! @cogecohelps

  • petuww petu (@petuww) reported

    @ectowyd i use cogeco and i have around the same problem like mine just cuts out like 5 times a day noramally at like night but im thinking about switching to bell cuz like it just goes out all the time

  • Spooky_Shovel La Pelle Shovel (@Spooky_Shovel) reported

    @Azula_Stan True. I haven't seen them say that anywhere but most of Canadian internet service providers are pretty good. Rogers, Bell, Cogeco, all got good plans. We should be okay.