Cogeco

Cogeco Outage Report in Smiths Falls, Lanark County, Ontario

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Smiths Falls, Lanark County, Ontario 01/10/2026 16:35

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Smiths Falls, Ontario

Latest outage, problems and issue reports in Smiths Falls and nearby locations:

  • billmdickson Bill Dickson (@billmdickson) reported from Smiths Falls, Ontario

    @cogecohelps @cogeco It looks like a significant outage for EPICO. See people complaining from Peterborough and east. #cogecodown

  • Malley0123 Mallory Wilson (@Malley0123) reported from Smiths Falls, Ontario

    @cogeco after having 2 days without very much tv I came back to Cogeco and getting epico I can't wait for service next week!!! I'm so excited

  • billmdickson Bill Dickson (@billmdickson) reported from Smiths Falls, Ontario

    @cogeco Hi. I see no issues on the website, but any other reports of internet outages in eastern Ontario?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • CramerRoxanne Roxanne Cramer (@CramerRoxanne) reported

    @cogecohelps @cogeco Thanks - a little late for the response. And why a separate Twitter account? It should be coming from Cogeco. And why no explanation....no transparency on service and you didn’t even answer your phone or at least have a recorded message on what is going on?

  • poppyharrison Poppy Harrison (@poppyharrison) reported

    @cogeco hello cogeco, downtown kingston on sydenham st - NO PHONE - HELP

  • DeputyDawg95 Dee Evans (@DeputyDawg95) reported

    @cogeco Spoke with tech support at 615 pm & 930 pm as MSNBC is not coming up. Each time we were promised the issue would be resolved within 15 minutes. Channel still not coming thru and now we have to sit on hold for at least another hour waiting for tech support. Brutal

  • DuperFreak Stuck Inside (@DuperFreak) reported

    @BenjimanPower @NatachaRaphael @cogeco Most phone plans come with 10gb of data I'm sure the 2 hours that wifi was down won't make you go over for the month.

  • JustBob1965 Bob McArthur (@JustBob1965) reported

    @Tedbits @cogeco The interim fix was to just change your DNS address on your router say google or another 8.8.8.8

  • xCrmz Crms | colton (@xCrmz) reported

    @cogeco r u broken again

  • northernauction Northern Auction (@northernauction) reported

    @cogeco What is wrong with your customer service? I have been trying to call you since yesterday. All I get is a busy signal or it hangs up on me!!!!

  • johnnt009 john Timmins (@johnnt009) reported

    @cogecohelps Cogeco our internet has been out all morning all night can u guys fix the outage issue pls I have use my data in my home. C’mon now

  • ErinnGrindlay Erinn Grindlay (@ErinnGrindlay) reported

    @cogeco Obviously problem isn't entirely fixed, lots of dropped connections this morning making online learning impossible.

  • Outnumbered5_1 Craig (@Outnumbered5_1) reported

    @CrushinKill @Cryptics13 @cogeco 7/7 and god forbid suggest that their customer service might actually do some proactive ‘customer servicing’?! …sorry, I should also add in true Karen style; ‘someone call the cops, that man is bird watching’!