Cogeco outages and service status in The Island, Ontario

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in The Island, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

• 
  Mark Selleck (@SkippyRedBlacks) reported 3 minutes ago from North Grenville, Ontario

  @cogeco Modem reboots didn’t fix but it was my equipment. All good now.

• 
  Kym (@Kym_Charlotte) reported 55 minutes ago from North Grenville, Ontario

  Hey @cogeco @cogecohelps . We got a new modem today through Netfox and you people have STILL not done what’s required on your end to activate it. It’s been 9 hours now. We have kids in online school and a business to run during Covid. Get your **** together already. Wtf

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare A (@Murphysmom67) reported 2 minutes ago

  Since I am unable to call u or text bc u mistakenly disconnected me, heres the situation. I switched to Cogeco & informed u on Jan 22/26. U gave me a disconnection date of Feb 17/26. I was fully paid up but after Feb 17 u continued to bill me & I stupidly paid bc of your threats a total of $291.33 which u now owe me. When I switched to Cogeco I was told they used Telus lines, thats why my phone still indicated u as the carrier. Cogeco told me Ì shouldnt still b paying u so I stopped. Now you've disconnected me so since Friday I've had no calls, text or data. On top of that you reported me to Equifax. U really expect me to pay u as well as Cogeco? Ur lucky I dont sue u. I should b activated on the network immediately. How about u check your data & my dates then reimburse what u owe me. @TELUS

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 5 minutes ago

  @cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters

• 
  Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported 11 minutes ago

  @MamaStyles77 @cogeco Cogeco mobile has only been offered to existing Internet customers. Mom has their Internet but does not want cell plan. Besides if Cogeco service is offline, so is our home phone. Another reason to have cell plan with different provider.

• 
  Sharon (@RealSharonD) reported 11 minutes ago

  @cogeco this is insane smh i am on my 4th call of the day for a total of 3.5 hours i cant get anyone from tech support , i can`t watch nothing my internet is either to slow to play anything or it just cuts out completely this has been going on since yesterday

• 
  Norm (@quietlybless) reported 15 minutes ago

  Service out & u have to fight to get a dollar back. Go to 'new arrival'section & MANY movies are locked??!! Wtf. They want you to pay for subscriptions. Outdated movies on cable so youll to pay for apps. scam. Bill is astronomical & service sucks. @cogeco

• 
  Therese (@theresemacdona6) reported 18 minutes ago

  @Cogeco get back to me please. Internet going down several times last couple of days! Not happy. @Cogecohelps

• 
  MamaStyles (@MamaStyles77) reported 21 minutes ago

  Can someone please help us.I have a injured knee and Tati has been seen at the clinic for strep throat I also don’t have a working phone and Cogeco has made a ticket and doesn’t know why I cannot walk home.I scrounged change to get here and I’m glad I did as she has strep. 😭

• 
  Maple Leaf Fan (@Maple_Leaf_Fan) reported 27 minutes ago

  @KellySuzanne9 @corpcapture @cogeco They say no such thing. Stop making **** up. Grow up

• 
  kait/POODY (@kitty_kattkait) reported 28 minutes ago

  @keithurbfan @cogecohelps Bro you have to be ******* stupid am I messaging bell saying my internet is down I’m messaging cogeco for that exact reason it would be their fault because it was THEIR ******* LINE THAT GOT CUT AND THEIR ******* INTERNET THAT PROVIDES TO ME.

• 
  CREASE19 BREAKING NEWS (@Crease19NEWS) reported 30 minutes ago

  @KellySuzanne9 @corpcapture @cogeco Were down in Canada Ontario too