Cogeco outages and service status in The Island, Ontario

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in The Island, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

• 
  Mark Selleck (@SkippyRedBlacks) reported 19 minutes ago from North Grenville, Ontario

  @cogeco Modem reboots didn’t fix but it was my equipment. All good now.

• 
  Kym (@Kym_Charlotte) reported 49 minutes ago from North Grenville, Ontario

  Hey @cogeco @cogecohelps . We got a new modem today through Netfox and you people have STILL not done what’s required on your end to activate it. It’s been 9 hours now. We have kids in online school and a business to run during Covid. Get your **** together already. Wtf

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BMac (@wildchevelle) reported 2 minutes ago

  They are the worst. Happily changed to Cogeco a few years ago after 2+ years of issues with Bell.

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 3 minutes ago

  @cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.

• 
  Norm (@quietlybless) reported 6 minutes ago

  Service out & u have to fight to get a dollar back. Go to 'new arrival'section & MANY movies are locked??!! Wtf. They want you to pay for subscriptions. Outdated movies on cable so youll to pay for apps. scam. Bill is astronomical & service sucks. @cogeco

• 
  katie MINISH CAP ENJOYER (@yanitaoo) reported 10 minutes ago

  @cogeco THE INTERNET IS DOWN AGAINNNNNNN GET UR **** TOGETHERRRRR I HAVE A RIVALS MATCH TO GET BACK TO

• 
  Leanne Vanoostveen (@LeanneVanoostv1) reported 10 minutes ago

  @cogeco we have had pretty much no internet for the most two months. have called cogeco numerous times. Changed modems. Paid network specialist’s to come to the house and we still have no internet. Same with others on our street. Yet cogeco does nothing and offers nothing.

• 
  Oasis0430 (@smercer0430) reported 12 minutes ago

  @cogeco is Oakville down right now??

• 
  Bob Loblaw (@Avocado26430508) reported 13 minutes ago

  @cogecohelps Absolutely no help in dm either. Phone disconnected after an hour of waiting for customer service. My 84 year old mother is now crying and beyond frustrated to see if her service has been canceled. Ask for a phone call cogeco wont do it. She was with cogeco 39yrs

• 
  Joe Caverly (@JoeC4281) reported 14 minutes ago

  Previewing second-quarter earnings season for Canadian telecommunications companies, Scotia Capital’s Maher Yaghi made these target changes: BCE Inc. (BCE-T +2.86% increase, “sector outperform”) to $39 from $41, Quebecor Inc. (QBR-B-T +1.08% increase, “sector perform”) to $63.50 from $58, Rogers Communications Inc. (RCI-B-T +2.88% increase, “sector outperform”) to $61 from $60.50 Telus Corp. (T-T +3.44% increase, “sector perform”) to $19 from $20. The averages on the Street are $40.24, $66.12, $59.73 and $19.95, respectively. “We expect Q2 results to show early signs that Canadian fundamentals are stabilizing around wireless pricing,” Mr. Yaghi said. “However, we do not think the evidence is strong yet to support a broad-based sector re-rating given soft subscriber growth." "In that context, Rogers screens well given improving FCF, lower capex, and MLSE optionality, while BCE shares are supported by attractive valuations, with upside from Ziply and AI." "By contrast, Cogeco remains weighed down by U.S. broadband pressure, TELUS still needs a credible new action plan to address dividend sustainability, and Quebecor continues to execute well, but its valuation leaves little room for error." "Overall, we remain neutral on the group, as improving industry discipline is encouraging but not yet enough to resolve company-specific debates around leverage, capital allocation, and whether valuations adequately reflect the longer-term risk of non-traditional broadband competition." "We made a few target adjustments lowering multiples on T given growth path, lifted valuations on MLSE for RCI and medium term growth in DCF for QBR.." Source: Globe & Mail

• 
  Soki Lawson (@sokilawson) reported 15 minutes ago

  @cogeco Just got off the chat with one of your very unhelpful support staff. I truly wonder you’d need me to type out every single information on my profile when you can send me a security code for my confirmation using my name and ac number ive given. I may have to jump ship

• 
  JerryP (@yarop) reported 15 minutes ago

  @Allan_Gao12 @cogeco Cogeco customer service is piece of crap. I don't need to chat with AI, or listen for 10 minutes how to unplug the modem. When I need help, I need to talk to live pearson. And when I choose that option, I hear: Thank you for calling Cogeco. Good bye!.click. Unacceptable and rude