Cogeco

Cogeco Outage Report in The Island, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in The Island, Ontario 01/12/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • Kym_Charlotte Kym (@Kym_Charlotte) reported from North Grenville, Ontario

    Hey @cogeco @cogecohelps . We got a new modem today through Netfox and you people have STILL not done what’s required on your end to activate it. It’s been 9 hours now. We have kids in online school and a business to run during Covid. Get your **** together already. Wtf

  • SkippyRedBlacks Mark Selleck (@SkippyRedBlacks) reported from North Grenville, Ontario

    @cogeco Modem reboots didn’t fix but it was my equipment. All good now.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • icequeen1371 Danielle Couffon🇨🇦 (@icequeen1371) reported

    @cogeco no reports of an outage in my area on your website map but here I am resetting my modem, as are many ppl in this area/city. Buffering all wknd too.

  • CWV74 Clayton Vervoorn (@CWV74) reported

    @cogeco what is going on now with the Ryder Cup coverage?!!! It wasn’t on the golf channel. Then it was now it isn’t again. Fix it!!

  • PaulGuindon Paul Guindon (@PaulGuindon) reported

    @cogecohelps I am having trouble logging into my account online as well as subscribed tv channels online, eg global tv, CTV, Sportsnet, EPICO online, as well as my general Cogeco account… what is going on?

  • sgbdrummer The Beat (@sgbdrummer) reported

    @BobWeeksTSN Cogeco is not carrying Ryder Cup. This is the first year I’ve never been able to watch. Very bad decision. Unreal actually.

  • ranked1 Tim Rankin (@ranked1) reported

    @cogeco @cogecohelps Fiber cut in Rockwood area now too. Never had any outages on Bell. #cogeco down a lot in comparison due to modem and other issues. Terrible service.

  • MonicaF34228177 Monica Fletcher (@MonicaF34228177) reported

    @cogeco @RachB7666 Worst Customer Service from a company I have ever experienced…no one to talk with…24/48 hr reply…then when you do speak w/ them, you have to call back a month later because no change has been made.

  • BRB_97 Billy (@BRB_97) reported

    @cogeco Another cogeco issue. What else is new 🙄

  • JonZeppa Jon Zeppa (@JonZeppa) reported

    @BobWeeksTSN @cogecohelps please get it together and fix the golf channel feed @cogeco

  • ArtVandelay3535 Art Vandelay (@ArtVandelay3535) reported

    @cogecohelps Internet down again in StCatharines. I called tech support but there’s only a message telling me to go to the Cogeco website but your website is down. It’s disgraceful customers can’t speak to a live person. Been with you guys for 27 years but I’m switching tomorrow

  • c_harburn Carrie Harburn (@c_harburn) reported

    @cogeco you need to have multiple names as account holders. It makes no sense that when a bill is shared, only one person has admin rights; if this person is not available, other people need to be able to maintain service. #subscription #CustomerServiceFail #canadiantelecomms