Cogeco

Cogeco Outage Report in The Island, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in The Island, Ontario 12/07/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • SkippyRedBlacks Mark Selleck (@SkippyRedBlacks) reported from North Grenville, Ontario

    @cogeco Modem reboots didn’t fix but it was my equipment. All good now.

  • Kym_Charlotte Kym (@Kym_Charlotte) reported from North Grenville, Ontario

    Hey @cogeco @cogecohelps . We got a new modem today through Netfox and you people have STILL not done what’s required on your end to activate it. It’s been 9 hours now. We have kids in online school and a business to run during Covid. Get your **** together already. Wtf

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jstanoth3rgamer jstanoth3rgamer (@jstanoth3rgamer) reported

    @cogecohelps Graham again my provider goes through cogeco i dont have an account but my provider has sent ANOTHER ticket to you guys to get out here and fix my interbet

  • waiwode Doug Pirko hopes to be regarded as mildly amusing. (@waiwode) reported

    If Cogeco didn’t own the wires, locally, I wouldn’t stay with them. 2 tech appointments missed with “they called and there was no answer” not matching up with my blank calls rec’d/missed display. Cogeco is the worst.

  • netjel netjel (@netjel) reported

    @cogecohelps 2 separate calls and a visit from a tech. Was told FX on demand would be fixed by Monday. It is finally “back” but ONLY via the on demand button and ONLY showing The Americans season 1&2 Meanwhile I can stream all kinds of stuff from web using cogeco log in?? Help

  • barcar34 Barrie JoshAllen-lyle (@barcar34) reported

    @CBCNews is just a blank screen. (By the way, as a public broadcaster, why should anyone have to sign up or download Gem to get the news?). Poor showing @cogeco and I look forward to my 4 day rebate on my next bill. (That’s a little humour there).

  • w8cjs Christopher Schulte (@w8cjs) reported

    Hey @cogeco, just so you know, your CODA-4589 router/modem combo sucks! I know that at least 3 of my friends would agree.

  • Moonfaeriegra Karen Mackenzie (@Moonfaeriegra) reported from Sarnia, Ontario

    Cogeco is down in Sarnia - I have no tv, internet or wifi @cogecohelps and #cogeco.

  • ImToreos chris toreos (@ImToreos) reported

    @cogecohelps @cogeco Appreciate that, last time i called i got a message saying "Please call during the hours of 8am and..." and using twitter is almost impossible when the issue is occurring. So mid afternoon around now is the only time I am able to use my Internet.

  • barcar34 Barrie JoshAllen-lyle (@barcar34) reported

    Online Cogeco app has always been terrible. Half the channels can’t be streamed on my phone or computer, lots of events can only be streamed while I am on my own wifi which defeats the purpose.....2/

  • JohannesV85 Johannes (@JohannesV85) reported

    @cogeco Can’t access MyAccount, reset password, called Tech Support, they removed and made new account. Still unable to access it. Says password and username doesn’t match. Very frustrating. Guess you don’t want me to pay my Bill?

  • jackwgreenberg Jack Greenberg (@jackwgreenberg) reported

    @cogeco - Having issues with WiFi. Is there a blackout in Oakville right now?