Cogeco

Cogeco Outage Report in The Island, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in The Island, Ontario 12/23/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • Kym_Charlotte Kym (@Kym_Charlotte) reported from North Grenville, Ontario

    Hey @cogeco @cogecohelps . We got a new modem today through Netfox and you people have STILL not done what’s required on your end to activate it. It’s been 9 hours now. We have kids in online school and a business to run during Covid. Get your **** together already. Wtf

  • SkippyRedBlacks Mark Selleck (@SkippyRedBlacks) reported from North Grenville, Ontario

    @cogeco Modem reboots didn’t fix but it was my equipment. All good now.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • HughCook_ca Hugh Cook (@HughCook_ca) reported

    @cogecohelps Thanks, Graham. How do you determine whether an outage was caused by Cogeco or Rogers? What I do know is that we are a Cogeco customer and we lost power for more than 12 hours.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • Malley0123 Mallory Wilson (@Malley0123) reported from Smiths Falls, Ontario

    @cogeco after having 2 days without very much tv I came back to Cogeco and getting epico I can't wait for service next week!!! I'm so excited

  • blairs1 Stephen Blair (@blairs1) reported

    @cogeco received new modem a few weeks ago, different setup than old. just found a box (stay at home order), will get it in the mail tomorrow. hopefully no issues with the delayed return... trying to find a box and packing material provided to be more challenging. @cogecohelps

  • Jimbo85114609 Jimbo (@Jimbo85114609) reported

    @cogecohelps @cogeco internet is down in Milton. I need mine back it’s urgent!

  • DrBJacksonPhD Bartholomew Jackson, PhD (@DrBJacksonPhD) reported

    **** @cogeco and their planned maintenance. Having Cogeco feels like I'm living in a third world country. #ygk @cogecohelps

  • Left_handed_mug Masked Coffee Mug - wear a mask, dammit! 🌹 (@Left_handed_mug) reported

    Has anyone tried the new Cogeco Epico TV service? Looking to ditch Shaw, and Bell is dead to me.

  • AllLeafsAllDay Jets Cry All Day (@AllLeafsAllDay) reported

    @HughCook_ca @cogeco Rogers wasn't a power outage

  • RoninCabal derek shaver (@RoninCabal) reported

    @cogecohelps Thanks the issue is fixed but it appears that your outage fried my router and a very rude rep from @cogeco insists that they're not responsible for damage to equipment that we chose to connect to their equipment. Totally unacceptable and an awful way to treat a paying customer.

  • HughCook_ca Hugh Cook (@HughCook_ca) reported

    @cogecohelps Is there any connection between Cogeco and Rogers? It's telling, to me, that service from both Rogers and Cogeco were interrupted at the same time, which suggests to me it wasn't a Ontario Hydro problem.