Cogeco

Cogeco Outage Report in The Island, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and total blackout.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in The Island, Ontario 02/21/2026 15:45

February 21: Problems at Cogeco

Cogeco is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (23%)

    TV (23%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • Kym_Charlotte Kym (@Kym_Charlotte) reported from North Grenville, Ontario

    Hey @cogeco @cogecohelps . We got a new modem today through Netfox and you people have STILL not done what’s required on your end to activate it. It’s been 9 hours now. We have kids in online school and a business to run during Covid. Get your **** together already. Wtf

  • SkippyRedBlacks Mark Selleck (@SkippyRedBlacks) reported from North Grenville, Ontario

    @cogeco Modem reboots didn’t fix but it was my equipment. All good now.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • KONRADJW Konrad (@KONRADJW) reported

    @cogeco #Cogeco once again no notification of outages sent to my phone. Still have to wait 30 min on the phone to notify you of the outage instead of just going to page on my phone. When will you take customer service seriously?

  • kev_dawg29 Kevin Craig (@kev_dawg29) reported

    Hey @cogeco 3 days of choppy, intermittent cable service. Any thoughts?

  • ChristianMUFC91 CB (@ChristianMUFC91) reported

    @cogeco Can you sort your connection out. Cant watch any live television, just stop go all the time like it is buffering and cant load a webpage online. Says have full service tho. Charge an arm and a leg but offer pure garbage in return. Been like this for two days now.

  • glendalloyd16 Glenda Lloyd (@glendalloyd16) reported

    @LesleyMansfield @cogeco We at Cogeco value you as a customer and as a long time community partner, Lesley.

  • helloimania Anna (@helloimania) reported

    @cogeco why is the internet down again?! I need to go into a meeting😤😤😤😤😤

  • RobertLogan99 Robert Logan (@RobertLogan99) reported

    @cogeco i can't seem to get through to report someone hit the neighbourhood box and knocked out internet and cable. When I call your call centre just tells me I need to book an appointment. Send someone to Cedarvale Cres. Welland and fix it please.

  • Altrnate_Angles ASD: Alternate Angles (@Altrnate_Angles) reported

    I’ve always loathed @cogeco @cogecohelps and their useless ISP/ customer service/ everything about them. I switched to a 3rd party that was also under cogeco. Then I chose no internet instead. The point of this tweet is that @cogeco is the worst, that is all.

  • LisaLittleBear1 LisaLittleBear (@LisaLittleBear1) reported

    @cogeco would you mind fixing the crappy reception on CHCH. It has been horrible for over a week now!

  • alina_kshf Alina K (@alina_kshf) reported

    Cogeco is not working after the thunderstorm hit Oakville

  • miknull miknull (@miknull) reported

    @cogecohelps hey cogeco, got the phone number for bell? My internet is down again and I'm probably going to switch to them