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Cogeco

Cogeco outages and service status in Thornhill, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and total blackout.

Full Outage Map
  • Cogeco generated 3 outage signals in the last 24 hours around Thornhill, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 14, 5:48 PM EDT.
  • 68% Internet (68%)
  • 24% Wi-fi (24%)
  • 8% Phone (8%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 14: Problems at Cogeco

Cogeco is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Cogeco outage reports came from the following cities: Toronto, Scarborough, Unionville, Markham, and North York.

CityProblem TypeReport Time
Toronto Internet 33 minutes ago
Toronto Wi-fi 5 hours ago
Toronto Internet 6 hours ago
Toronto Wi-fi 2 days ago
Toronto Internet 2 days ago
Toronto Phone 5 days ago

Nearby cities with recent reports

Toronto

8 recent signals

33 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • BoldOutlaw
    Boldoutlaw.com (@BoldOutlaw) reported from Toronto, Ontario

    @cogeco Way too late. Thanks for leaving an elderly customer in the lurch. And how dare you charge her for lack of service.

  • shayman
    Steve Hayman (@shayman) reported from Little Italy, Ontario

    @TOBenfica Yeah I loved that service until Cogeco and TSN broke up in January. Frustrating. Cogeco is happy to let you get to the Sportsnet app but not the TSN one.

  • BoldOutlaw
    Boldoutlaw.com (@BoldOutlaw) reported from Toronto, Ontario

    @cogeco @cogeco After leaving my mom without a phone for a week, you missed your appointments again. Oh well I think she’s going back to Bell as she’d like a service that works.

  • tonyteaching
    TonyTeacher (@tonyteaching) reported from Bayview Village, Ontario

    Horrible experience with @cogecohelps #cogeco Damaged some outlets at my home 2 months ago and yet to fix them. #CustomerService

  • SusanMorais
    Chaya bat Canada (@SusanMorais) reported from Toronto, Ontario

    @AbigailEsman Your whole message is off because Canadians can’t choose Cogeco unless we live in their area. You just don’t know anything about our cable service but you tweet giving Canadians advice and then still think you are right. The problem with Americans hubris is far deeper than Fox

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported

    @cogeco My patience, for dealing with your customer support!

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • TheDanilo
    Nilo (@TheDanilo) reported

    @cogeco @cogecohelps Can u explain why my in-laws home was the only house on the street without service during the outage while their next door neighbours beside them and across the street with Cogeco had service???? Doesn’t make sense.

  • _nekojima_
    nekojima (@_nekojima_) reported

    @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

  • LynnShughes7
    Lynn (@LynnShughes7) reported

    @cogeco Is epico still down in the aldershot burlington area?

  • Bubba_76
    Jeremy- Now what? (@Bubba_76) reported

    @TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it

  • RealStevieJames
    RealStevenJames (@RealStevieJames) reported

    @cogeco your support system has to be one of the worst. I have no internet to complete my work. I’ve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!

  • WendyStafford14
    Wendy Stafford (@WendyStafford14) reported

    @cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?

  • Scootietang
    OneShot Scott🇨🇦 (@Scootietang) reported

    These @cogeco people don't give up. Even if your walking away from them at the mall they will still yell their pitch at you. If they come to your door and you tell them your not interested they will still go through their pitch. I can tell you I will never go cogeco.

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca