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Cogeco outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Cogeco generated 37 outage signals in the last 24 hours around Thornhill, including 37 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 13, 4:27 PM EDT.
  • 64% Internet (64%)
  • 13% Wi-fi (13%)
  • 11% TV (11%)
  • 9% Total Blackout (9%)
  • 4% E-mail (4%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Cogeco

Cogeco is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Cogeco outage reports came from the following cities: Toronto, Toronto county, North York, Vaughan, and Scarborough.

CityProblem TypeReport Time
Toronto Internet 2 hours ago
Toronto Internet 2 hours ago
Toronto Total Blackout 2 hours ago
Toronto Internet 2 hours ago
Toronto TV 2 hours ago
Toronto Internet 2 hours ago

Nearby cities with recent reports

Toronto

39 recent signals

2 hours ago
Toronto county

1 recent signals

4 hours ago
North York

1 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • shayman
    Steve Hayman (@shayman) reported from Little Italy, Ontario

    @TOBenfica Yeah I loved that service until Cogeco and TSN broke up in January. Frustrating. Cogeco is happy to let you get to the Sportsnet app but not the TSN one.

  • tonyteaching
    TonyTeacher (@tonyteaching) reported from Bayview Village, Ontario

    Horrible experience with @cogecohelps #cogeco Damaged some outlets at my home 2 months ago and yet to fix them. #CustomerService

  • BoldOutlaw
    Boldoutlaw.com (@BoldOutlaw) reported from Toronto, Ontario

    @cogeco Way too late. Thanks for leaving an elderly customer in the lurch. And how dare you charge her for lack of service.

  • BoldOutlaw
    Boldoutlaw.com (@BoldOutlaw) reported from Toronto, Ontario

    @cogeco @cogeco After leaving my mom without a phone for a week, you missed your appointments again. Oh well I think she’s going back to Bell as she’d like a service that works.

  • SusanMorais
    Chaya bat Canada (@SusanMorais) reported from Toronto, Ontario

    @AbigailEsman Your whole message is off because Canadians can’t choose Cogeco unless we live in their area. You just don’t know anything about our cable service but you tweet giving Canadians advice and then still think you are right. The problem with Americans hubris is far deeper than Fox

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Crypto_10_10
    Crypto_10 (@Crypto_10_10) reported

    @cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

  • John_Bug
    John Bugailiskis (@John_Bug) reported

    @cogeco Pretty disappointed in Cogeco's tech support. Lost internet, tv and phone early this morning and told they can't get anyone over until Sat. That's over 48 hrs without being able to call 911 in the event of an emergency.

  • SheriLorraine
    Sheri Stewart 🇨🇦 (@SheriLorraine) reported

    @cogecohelps @kitty_kattkait @cogeco down Peterborough

  • Stabatare
    S T Lake (@Stabatare) reported

    @cogeco Your INTERNET IS **** AND ISNT WORKING ANYWHERE IN BELLEVILLE ONTARIO!!!!

  • JoeC4281
    Joe Caverly (@JoeC4281) reported

    Previewing second-quarter earnings season for Canadian telecommunications companies, Scotia Capital’s Maher Yaghi made these target changes: BCE Inc. (BCE-T +2.86% increase, “sector outperform”) to $39 from $41, Quebecor Inc. (QBR-B-T +1.08% increase, “sector perform”) to $63.50 from $58, Rogers Communications Inc. (RCI-B-T +2.88% increase, “sector outperform”) to $61 from $60.50 Telus Corp. (T-T +3.44% increase, “sector perform”) to $19 from $20. The averages on the Street are $40.24, $66.12, $59.73 and $19.95, respectively. “We expect Q2 results to show early signs that Canadian fundamentals are stabilizing around wireless pricing,” Mr. Yaghi said. “However, we do not think the evidence is strong yet to support a broad-based sector re-rating given soft subscriber growth." "In that context, Rogers screens well given improving FCF, lower capex, and MLSE optionality, while BCE shares are supported by attractive valuations, with upside from Ziply and AI." "By contrast, Cogeco remains weighed down by U.S. broadband pressure, TELUS still needs a credible new action plan to address dividend sustainability, and Quebecor continues to execute well, but its valuation leaves little room for error." "Overall, we remain neutral on the group, as improving industry discipline is encouraging but not yet enough to resolve company-specific debates around leverage, capital allocation, and whether valuations adequately reflect the longer-term risk of non-traditional broadband competition." "We made a few target adjustments lowering multiples on T given growth path, lifted valuations on MLSE for RCI and medium term growth in DCF for QBR.." Source: Globe & Mail

  • YYZ2YGK
    Torontonian (@YYZ2YGK) reported

    @cogeco Will be calling Cogeco shortly to find out when my plan ends. Being with Cogeco has been a nightmare, saving a little bit of money each month isn’t worth the aggravation. Cogeco ALWAYS seems to be down for one reason or another.

  • Crypto_10_10
    Crypto_10 (@Crypto_10_10) reported

    @cogeco @cogeco Congratulations — you guys officially have the worst customer support in the market.

  • afrodyliac
    Afrodyliac (@afrodyliac) reported

    @xassassinsswef @cogeco It must be pretty bad, none of their websites are working either. Read somewhere a fiber cable has been cut but not sure if that's true.

  • smercer0430
    Oasis0430 (@smercer0430) reported

    @cogeco is Oakville down right now??

  • John_Bug
    John Bugailiskis (@John_Bug) reported

    Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?