Cogeco outages and service status in L'Ancienne-Lorette, Quebec

Problems in the last 24 hours in L'Ancienne-Lorette, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in L'Ancienne-Lorette, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near L'Ancienne-Lorette, Quebec

Latest outage, problems and issue reports in L'Ancienne-Lorette and nearby locations:

• 
  Benjamin Aubert (@BenjaminAubert) reported 8 minutes ago from Québec, Quebec

  @gabger18 Vous avez raison, Cogeco a fait appel à sa gang locale. Radio X n’a pas de réseau à desservir, donc assurément des gens basé à Québec, et je n’ai pas écouté les stations de Bell. J’essaie de comprendre la décision de TVA en fait.

• 
  AlainP. (@pilote_alain) reported 17 minutes ago from Québec, Quebec

  Fatty ne fait jamais rien de gratuit. C’est Cogeco qui l’aide à se refaire une image dans le but de devenir chef du PLQ. Fatty n’a aucun sens des valeurs.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lesley (@Lesley_Bergen) reported 8 minutes ago

  I live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!

• 
  Ashleigh Atkinson (@IronForgedFit) reported 8 minutes ago

  @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.

• 
  Bob Loblaw (@Avocado26430508) reported 12 minutes ago

  @cogecohelps My intention is to get some customer service any way possible. Seriously frustrated with how ****** cogeco operates.

• 
  Rolomite (@rolomite) reported 14 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  Jay S🐬 (@friskybusinesz) reported 19 minutes ago

  @Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious

• 
  💀extremeXmetal💀 (@extremeXmetal) reported 20 minutes ago

  @alancross Cogeco seems like the only provider having problems. Every other provider seems normal.

• 
  Patricia (@CanuckFootball) reported 22 minutes ago

  @cogecohelps I can't access my cable or my internet - can't even access the Cogeco site itself right now to check for outages. (Postal code is P1B 9L6) Can you help?

• 
  Lexi (@Lexi58746074319) reported 23 minutes ago

  @wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!

• 
  Gator 🇨🇦 (@wallygator23) reported 23 minutes ago

  @Lexi58746074319 @cogecohelps @cogeco Yeah **** happens, I get that, you can’t even get on their site to get any info and they don’t go out of their way to give you any information. It seems to be happening a lot!

• 
  Leanne Vanoostveen (@LeanneVanoostv1) reported 24 minutes ago

  @cogeco time to switch to bell and I would suggest to anyone to never use cogeco for anything ever. Like ever.