Fido Outage Report in Acton, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Acton, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (45%)
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Internet (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Acton, Ontario
Latest outage, problems and issue reports in Acton and nearby locations:
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📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰
(@MillieLake) reported
from
Halton Hills, Ontario
@Fidomobile if this outage goes on for a lengthy time can we get rebates on our plans for the day(s) it was out? Im not hating I'm just wondering.
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Bhavesh Thakkar
(@bhaveshnthakkar) reported
from
Halton Hills, Ontario
@Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STII NO RESOLUTION A/C# - 946956414 #fido #rogers
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Ayaz Abdullah
(@TheAYAZ_) reported
from
Guelph, Ontario
@FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Harold Freiter
(@freiterh) reported
Hey @Fidomobile - wanted to let you know that it is a #bushleague move making us pay a $45 ‘connection’ fee to renew our contract after being a loyal customer for close to 10 years.
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ivreg
(@ivregress) reported
@Fidomobile @FidoSolutions (2) Called the techincal service and the operator in service was just rude and indifferent. Said he can't do anything and transfered me again to customer again, and guess what? I waited for ONE HOUR AND THERE IS NO RESPONSE!!! Will NEVER USE FIDO AGAIN
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Nicolas Camargo
(@NicolasCamargoG) reported
@virginmobilecan is about to win the prize for the worst customer service this Eastern Monday. 10 hours trying to restore my account and talked with 4 representatives so far. Better go to @Fidomobile
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Penelope
(@PenelopeLPoole) reported
@Fidomobile Can you pls suggest how to elevate an issue with an unpaid refund of $600? My friend was finally able to get a response after posting his issue on FB (faulty modem, no service, billed anyway), but the 'customer service' disappeared again once the modem arrived.
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Tariq Razi
(@Tariq_Razi) reported
@CRTCeng needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.
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badr
(@badr54988375) reported
@Fidomobile hello, i had have a credit with you a long time ago , and I want to pay the money but I don’t know how? Could you please help me and let me know how much you want from me? I’m out of Canada Thanks
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Meg Schmidt (she/her)
(@smilingmegs) reported
@Fidomobile is there an outage in Kitchener Ontario right now? Postal code N2G 1V8. Tried unplugging and plugging the modem back in. Says secure but not connected
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Rishi Bhasin
(@rishionweb) reported
Pathetic customer service from @Fidomobile. It has been more than 2 weeks and they failed to ship my wife's new SIM because of incorrect address. After multiple call backs still there has been no progress. This is when she is transitioning from Telus to @Fidomobile. Sad
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Tariq Razi
(@Tariq_Razi) reported
@Fidomobile complete and utter lack of customer ownership by Call Centre. Never depend on the commitments given by their Call Center Agents or even email confirmations sent by them. They will turn around and say that nothing can be done.
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kasek
(@kasekesy) reported
@Fidomobile when are you going to fix the reception issues near 72 and 148 in Newton? I have complained numerous times over the last 2 years. Always told its my 📱 but never given a new one with warranty. Lte doesn’t work, constant dropped calls.