Fido outages and service status in Ajax, Ontario

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

• 
  Livin Lavi$h (@_SlickLivin_) reported 7 minutes ago from Ajax, Ontario

  Wtf is going on with @Fidomobile , no service whatsoever

• 
  Livin Lavi$h (@_SlickLivin_) reported 8 minutes ago from Ajax, Ontario

  @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

• 
  DaveGatsby (@DaveGatsby) reported 57 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adégòkè (@Adegox) reported 6 minutes ago

  @Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!

• 
  SM (@Sabisweet_s) reported 11 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

• 
  Ben (@edmontonbenny) reported 13 minutes ago

  @Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I

• 
  She. M. (@MusingsbyShe) reported 14 minutes ago

  @StephenPunwasi @TDotResident I absolutely loved @Fidomobile until I had an issue and couldn't get help, anywhere.

• 
  Evan (@evanoftheyukon) reported 14 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 14 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  Not Op Cue (@NotOpCue) reported 17 minutes ago

  @iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.

• 
  M (@tvinbnwv) reported 23 minutes ago

  @Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!

• 
  Vaibhav Panwar (@2vpvp) reported 25 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  alexdoulis (@mhighca) reported 28 minutes ago

  @Fidomobile ...No bars in Carlisle, L0R 1H1, your support bot is asking me which number to call. help please