Fido Outage Report in Ajax, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (62%)
-
Internet (27%)
-
E-mail (4%)
-
Total Blackout (4%)
-
Wi-fi (4%)
Live Outage Map Near Ajax, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
-
Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
-
Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
-
Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
-
Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
-
Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
-
Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
Wtf is going on with @Fidomobile , no service whatsoever
-
Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
-
DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
-
Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
-
JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
-
Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
-
StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
-
Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
-
Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
-
Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
-
Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
-
StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
-
Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
-
Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
@BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
NotSorry
(@_n0ts0rry_) reported
@GlobeTrekker787 @FidoSolutions @Fidomobile My sister has a rogers account and her phone is working fine. MY fido cell was working this morning. A new outage occurred this afternoon. But good news fido says services are restored so I must be fine right??
-
NotSorry
(@_n0ts0rry_) reported
@GlobeTrekker787 @FidoSolutions @Fidomobile I have no service in Clarington. Ontario. And getting really pissed off that they only have automated messages saying service is restored so there's no way I can tell them it actually isn't.
-
frodfethi 🇺🇦 #slavaukraine
(@nasibim_I) reported
@FidoSolutions @Fidomobile No wifi for 48 hours. No update for 24 hours. Not working call center. Not taking amy complaint serious… First thing in the morning i am cancelling my wifi. Bye…
-
ededwee
(@weeweewong) reported
@Fidomobile My mobile service is still not restored (Vancouver BC). It’s been over 2 days without signal. Everyone I know got their service back 24 hours ago. I’m better off porting my number out than hoping my service would be restored at an unknown time.
-
cmonlinda
(@cmonlinda) reported
Hey @Fidomobile I had no data (and unable to make phone calls) on Day 1 and on Day 2, I have very poor data roaming (at best). I hope I get my 2 days of data roaming credited.
-
Cam
(@camcraig) reported
@Fidomobile my mobile service is still out for the second day. Restarted phone. Nothing works. Downtown London. Fix it.
-
Walter Concrete
(@MetcalfeGord) reported
@FidoSolutions @Fidomobile Not a problem for me because I STILL CANNOT SEND OR RECIVE TEXT MESSAGES AFTER 48 HOURS! I get it, the west coast is your lowest priority in the country, right?
-
Patrick Brennan
(@pbrennan1985) reported
Hey @rogers and @Fidomobile it’s Friday night and I’m still without internet. No estimated time of service resuming. How much profit did you make last year?
-
Swanand Patil
(@Swanandspatil) reported
@Fidomobile Has your home internet service resumed or we are still left out since 48 hours??? I am not able to use my Wifi still. The modem just shows green light but nothing is working. #Outage #Rogers #fidodown
-
Rivenblade (WrestleVibes YT)
(@Rivenblade2) reported
Hi, @Fidomobile @Rogers. I still can’t receive texts or calls by the looks of things. A couple of my online accounts have two-step verification, and I haven’t been able to log in to any of them since this outage started. Just tried again, and still nothing.