Fido

Fido Outage Report in Ajax, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ajax come from postal codes L1T.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ajax, Ontario 10/29/2025 10:35

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (45%)

    Phone (45%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Ajax, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Whitby and Ajax.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaWhitby Internet
CanadaWhitby Internet
CanadaToronto Phone
CanadaAjax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • _SlickLivin_ Livin Lavi$h (@_SlickLivin_) reported from Ajax, Ontario

    Wtf is going on with @Fidomobile , no service whatsoever

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • L_Dworks Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario

    Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • _SlickLivin_ Livin Lavi$h (@_SlickLivin_) reported from Ajax, Ontario

    @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • shontalcargill Shontal C. (@shontalcargill) reported

    @Fidomobile is back to 3G instead of LTE and a terrible connection. Get it together!

  • Abrar_van Md Abrar (@Abrar_van) reported

    1/2 2 years ago my wife and I switched back over to @Fidomobile from @VirginPlus because of the much better deal that we were offered for being their "valued customer for a long time". After the recent embarrassment that @Rogers portrayed through a multi-day nationwide outage,...

  • SalesbyAbhinav abhinav chhabra (@SalesbyAbhinav) reported

    @Fidomobile I loved being a user but now I hate it after they harassed me on support and they are looting students!

  • tea4tamara Tamara (@tea4tamara) reported

    @Fidomobile: look at these GREAT plans we offer! Also Fido: oh wait - you're already a customer? No, you can pay what you pay or you can pay more, those are your only two options. Also Fido: (but we're SUUUPER sorry about that blackout thing. Have five days free.)

  • TheAmazingAhmad my name is not ahmad (@TheAmazingAhmad) reported

    First, you guys left us hanging in an outage for pretty much a full day, didn't follow-up and I find that @fidomobile can just raise their prices whenever they want. YOU GUYS SUCK. NEVER ONCE HAD AN ISSUE WITH PUBLIC MOBILE. (3 4/4)

  • Vaibhavi_509 Vaibhavi Patel (@Vaibhavi_509) reported

    I don’t know whether I'm customer of @Fidomobile or their representatives. I’m calling them since last month because of my $569.0 bill I got due to their representative’s miscommunication&now they advising me to quit the network. This is what I should expect from @FidoSolutions

  • IvanaSantilli Ivana Santilli (@IvanaSantilli) reported

    To be honest, I didn't even know there was a Canadian cell service outage, as my @Fidomobile roam like home has been malfunctioning like that the whole 2 months. Fido, I hope you do right by my refund

  • realsandeep96 Sandeep Singh (@realsandeep96) reported

    @Fidomobile @FidoSolutions I got my bill for next month so I want to know that you guys are not compensating for the outrage. Also it was my worst mistake I choose Fido. You guys give poor customer service i till now did’t get the resolution of my issues.

  • TheRealJackson9 Jackson (@TheRealJackson9) reported

    @Fidomobile your reception is poor right now. What’s going on?

  • IvanaSantilli Ivana Santilli (@IvanaSantilli) reported

    To be honest, I didn't even know there was a Canadian cell service outrage, as my @Fidomobile roam like home has been malfunctioning like that the whole 2 months. Fido, I hope you do right by my refund