Fido Outage Report in Ajax, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (46%)
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Internet (38%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Ajax, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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It's Just Molly Okay
(@itsjust_molly) reported
from
Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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al b
(@abbyladura) reported
from
Toronto, Ontario
Drake uses Fido service
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Kevin Michael
(@Kevinmichaelt) reported
from
Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
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Cesar
(@liom79) reported
from
Toronto, Ontario
@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
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🌹HauteMess
(@xocutthroat) reported
from
Toronto, Ontario
@Fidomobile Fido could really **** up ya credit
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Cameron Crookston
(@CamCrookston) reported
@Fidomobile We gave no warning you were going to cut people's service and were so unprepared that your phone lines couldn't even book call back messages. The line at the fido store was out the door for people whose phones stopped working. Manywere elderly and confused. Shame on you
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Christina B Juras
(@chrissycee75) reported
Switched to @PublicMobile_EN and my phone is now working under VoLTE but this didn't work while I was on @Fidomobile 's network. I also have the same data and a wider roaming range on a cheaper plan. Bye @rogers...
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Arsh Panesar
(@panesartrades) reported
@Fidomobile I just realized my device is 5g compatible and I did speak to customer service agent few weeks ago who advised me to do nothing because my phone is 5g compatible but yet I still cannot make or receive calls?, My phone is oneplus 12R and it definitely supports all the bands.
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amir
(@Amirooo776) reported
@realanmolverma @Fidomobile @Fidomobile I was nor peoperly informed of your 3G enforced 75 dollar service charge. I moved to a different carrier today. Yet you have charged my credit card. Refund the 75 dollars. I do not wish to remain a customer to Fido/Rogers.
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Andrew
(@axioit) reported
Today I lost my connection on my cell. I recieved notice a few months ago my cell will no longer be in service because @Fidomobile my cell uses 3G...
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B-urself
(@peace_wallet) reported
@Fidomobile Hi Corey, I’ve already checked both links — it clearly says my phone is compatible. VoLTE is enabled, and I’ve restarted the phone as well. Still no service. Please help me resolve this issue.
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Andrew
(@axioit) reported
1... Today I lost my connection on my cell. I recieved notice a few months ago my cell will no longer be in service because @Fidomobile my cell uses 3G 2...
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sepideh
(@sepideh_208) reported
@Fidomobile I got it from Fido, it's Motorola edge 2024, my old phone was not covered by fido network anymore so fido sent me a new phone. I activated the new simcard on my new phone yesterday and it was working but today I received the text saying my service is suspended
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Andrew
(@axioit) reported
@Fidomobile I'm not a happy customer... I'm not sure I will continue with @Fidomobile I am open to suggestions...
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B-urself
(@peace_wallet) reported
@Fidomobile I didn’t receive any new SIM — it’s my old SIM card. I already validated everything over online chat, shared my IMEI and SIM card number, and was told everything looks good. Still facing the issue. (Suspended)