Fido Outage Report in Ajax, Ontario

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

• 
  DaveGatsby (@DaveGatsby) reported 4 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony J Krusinckas (@AJKuinckas72) reported 3 minutes ago

  @Fidomobile @FidoSolutions #RogersHelps This is bs now. Tried calling in and the damn AI keeps sending me to the wrong department. Scheduling a call back is ridiculous. This is the crappy service you can expect. I didn't send the wrong phone you did! Now fix it! #Telus #Bell

• 
  Rahul (@LatharRahul) reported 5 minutes ago

  @Fidomobile Your agent just called me and signed me up for a plan. I left fido ago 2 weeks and now you signed me up again with false information. I am really not happy. I need a resolution asap

• 
  Heyris 𓂆 (@Harisarr) reported 10 minutes ago

  Canceling @Fidomobile after 10 years. Charged me extra $100 without an explanation and dealt with rude customer service. Would not recommend ever

• 
  Kevin (@sierralad) reported 12 minutes ago

  Absolutely piss-poor service from @Fidomobile. Charged me $75 for a device on 3g when it's 4g compatible, assured me it could be credited when it appears on my bill, then refused to credit me when it did.

• 
  Kevin Michael (@Kevinmichaelt) reported 12 minutes ago

  Hey @Fidomobile I set up pre-authourized payments but you didn’t charge me and now my account shows past due. And you no longer have human customer service… What the hell?

• 
  💞 (@Jok_6_) reported 15 minutes ago

  @FidoSolutions @Fidomobile no network😣! Is there an outage? Restarted my phone for a couple of times.

• 
  🇺🇦 🇵🇸 Paul the Taxman 🇵🇸 🇺🇦 (@pcroft) reported 15 minutes ago

  Just a gentle warning. If you are a @Rogers or @Fidomobile customer, they just laid off about 800 people from a 3rd party support centre. Customer service sucks already and is about to get worse. @foundeverglobal

• 
  Cihad Keskin (@CihadKeskin10) reported 15 minutes ago

  @Fidomobile When I try calling the number from an international line, I get a “call cannot be completed as dialed” or similar error. I’ve tried multiple times—this number simply isn’t reachable from my location. Please provide another way to cancel my service.

• 
  Anthony J Krusinckas (@AJKuinckas72) reported 16 minutes ago

  @FidoSolutions @Fidomobile I want the phone I ordered. Samsung galaxy z fold 7. No @fido switched up the phone. Everyone double check your phones you may not have the one you ordered. I'm going to file a complaint with #ccts. Also contacting others about this. #customerRights

• 
  JoshKorn (@JoshKorn) reported 19 minutes ago

  @Fidomobile Your customer service is totally hopeless. Your chat doesn’t let me chat with a human, and your phone bot? … That phone bot is a whole ‘ other level of sleazy. Your phone bot asks me if they can use my existing number to call me back. Yes, I say, and she promptly hangs up the phone. Yes, this does reflect poorly on you. Shame on you, FIDO.