Fido Outage Report in Ajax, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (27%)
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E-mail (4%)
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Total Blackout (4%)
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Wi-fi (4%)
Live Outage Map Near Ajax, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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It's Just Molly Okay
(@itsjust_molly) reported
from
Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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Kevin Michael
(@Kevinmichaelt) reported
from
Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
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🌹HauteMess
(@xocutthroat) reported
from
Toronto, Ontario
@Fidomobile Fido could really **** up ya credit
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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S. K. Carr
(@theSKCarr) reported
@fidomobile My bill went up $2.50 this month. Same month where you had a massive outage in your system. Good job guys! You've really earned it.
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Duraid Hassn
(@duraidali) reported
Out side the country and my @FidoSolutions roaming is not working. @Fidomobile please help. I tried reset, restart the phone but no use
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Jaskaran Parmar
(@JaskaranParmar_) reported
@Fidomobile need urgent help, please check dm
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Sandeep Singh
(@realsandeep96) reported
How many more days you guys need now in order to give me a solution? In DMs you guys were like our concern team will contact you in few days.Also, just to remind you it’s been week now. Fido is now giving me mental stress. @FidoSolutions @Fidomobile
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Jose, sin tilde.
(@joecconde) reported
from
Westmount, Québec
@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
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Nancy Doherty-Whalen
(@thismamaluvs) reported
@Fidomobile @FidoSolutions is service currently down? Would love to ask someone but your customer service line hangs up when I call.
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lalit
(@saintlittt) reported
@candacekellyto @Fidomobile SAME here my internet (data) has been acting up and I don’t find it acceptable I’m paying for something that isn’t working! I’d like a 60$ refund when I call ur customer support line I get hung up on or left on hold without updates about where I am in queue to speak to some1 😡😤
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c renton
(@cerenton) reported
@Rogers @Fidomobile let’s get this internet/cable issue figured out. 2 weeks of up and down service is terrible. I need to be able to depend on you to be working. Get it figured out already!! #rogersoutage
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VenLove
(@VenLove_) reported
@RogersHelps @Fidomobile FYI although you said you are proactively crediting customers for the outage at a value of 3 days, my recent bill is not reflecting this. Am I surprised? No. Do I have to call in and waste over an hour on hold now? Yes. Another Fail? It never ends.
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 2/3 After my device upgrade, I got 643 dollars bill for this month. When I called customer care they are saying Your add on of 1000 minutes was removed and charges were legal. I have to pay the amount. I tried to explain that I am already broke.