Fido

Fido Outage Report in Ajax, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ajax, Ontario 02/25/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Ajax, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • _SlickLivin_ Livin Lavi$h (@_SlickLivin_) reported from Ajax, Ontario

    @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

  • _SlickLivin_ Livin Lavi$h (@_SlickLivin_) reported from Ajax, Ontario

    Wtf is going on with @Fidomobile , no service whatsoever

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • L_Dworks Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario

    Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • OfficialNikunj Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

  • aintyourcuppa KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • AwkwarDsouza Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • globetrotterlaw Traveling Lawyer (@globetrotterlaw) reported

    @Fidomobile nice try to keep me on hold for an extended amount of time simply because I have a complaint against one of your business practices. #roamlikehome is a scam

  • iamsingh78 iamsingh (@iamsingh78) reported

    Hey @Fidomobile @FidoSolutions is your network down today?

  • 514_sid Manny (@514_sid) reported

    @Fidomobile what’s happening i cant call nobody. It keeps sayin “call failed” is there an outage or sum?

  • Lakshay26873531 Lakshay Malhotra (@Lakshay26873531) reported

    @Fidomobile I am a new customer and a student in canada. I just received bill for second month and it shows extra long distance calling charges but i was shown 50 min left out of my 1500 min when i last checked the app before month end. So can you please help as it is huge amount

  • Fjoshuaivan Joshua Francisco (@Fjoshuaivan) reported

    @Fidomobile @FidoSolutions So now my internet is not fix, and i cant even contact the tech support please help

  • yad_ayam Yad e Ayyam (@yad_ayam) reported

    @Fidomobile 4- After few minutes again I tried to chat with tech support. But as soon as chat window open I got a message that agent closed the chat!!!! Finally at 23:59 I connect to another agent and explain the issue. (Conversation picture attached)

  • harrylamba harrylamba (@harrylamba) reported

    @Fidomobile tried DM, but you need to understand this is a tech issue. for 3 days continued Ask Jack, Live chat, twitter have been used - with no luck

  • dmthakkar001 D.M.Thakkar (@dmthakkar001) reported

    @Fidomobile @FidoSolutions disheartened by misleading info from the agent who called to up-sell the plan. Resultantly, the bill came in for way too much than usual. Sadly, customer care staff cannot help! Ref: Call from Fido agent on 4th Aug.

  • taiandsashin Dr Tai🏳️‍🌈 (@taiandsashin) reported

    @candaysium @Fidomobile They brought it down by $455 as they received a returned phone in July. The activation fees that were waived when we signed up, are still on @Fidomobile wants me to pay those although they never should have been on.

  • vbirddz Xiang Zhou (@vbirddz) reported

    What happened to the home internet in Richmond Hill, ON? Very unstable connection. Ping to the Rogers DNS resulted 35% packets loss.@Fidomobile @FidoSolutions @RogersHelps