1. Home
  2. Companies
  3. Fido
  4. Ajax, Ontario
Fido

Fido Outage Report in Ajax, Ontario

Why is my Fido service not working?

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AdarshKaliyer
    Adarsh Kaliyer (@AdarshKaliyer) reported

    @Fidomobile @FidoSolutions I am trying to contact with Fido customer care on different platforms but you have very bad service. Recently I purchased new number I want account number for that number.

  • whonilay
    ay (@whonilay) reported

    @Fidomobile You guys are in a big mess again, and it looks like you didnt learn anything from the past! did new activation today, I cant make a outgoing calls. Tried all troushooting avlb online but I need some technical support, but nobody is available on chat/phone support.

  • Badmon187
    badmon (@Badmon187) reported

    @Fidomobile @gauravmridu Delay?! 3.5hrs to get told that your rep will call me back? Then to hear nothing… poor customer service, I regret switching from bell.

  • bbold_honest
    AGK (@bbold_honest) reported

    @Fidomobile i tried contacting the customer care @ diff timings throughout the day the only response i get is all customer care exec are busy.. if fido can’t solve problems for existing customers it is better fido doesn’t take new customers and make their life hell

  • yu231233
    Akira (@yu231233) reported

    @Fidomobile Can you explain to me why Fido keeps lying to the customer?

  • hunterderkach
    hunter (@hunterderkach) reported

    @Fidomobile the deals are cool but is there really nothing you can do about helping with a stolen phone??? getting bounced around with support

  • ForgeRat
    RogueLemming🇨🇦🍁🦜⌛ #CanadianJuggernaut (@ForgeRat) reported

    @Fidomobile Why is @PurolatorHelp refusing to deliver a modem to a disabled shut-in in #HamOnt. Their driver is also refusing to deliver a laptop purchased from @VisionsElectro1. #cdnmedia #Disabled Why would ANY retailer use the only delivery service that won't deliver here?

  • Badmon187
    badmon (@Badmon187) reported

    @Fidomobile @yu231233 Their support is absolute trash I have a phone that I got on Friday that still isn’t working. Minimum 2 hr wait to talk to anyone is ridiculous. I also was told I would get follow up call last night but nothing of course, sad!

  • ehsanbutt
    EHSAN ULLAH BUTT (@ehsanbutt) reported

    @Fidomobile @Fidomobile your representative Van asked me in DM to fill out a form and then someone will get back. It’s been 17 hrs plus, still no response. What a service!!!!

  • MarusyaBee
    Marusya Bociurkiw (@MarusyaBee) reported

    going into surgery today and my @Fidomobile phone isnt working. tech support is 'exceptionally' closed. there's no one at the help centre when i send a chat message. this is legit an emergency. big telecom monopolies endanger us all.