Fido

Fido Outage Report in Scarborough, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Scarborough, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Scarborough, Ontario 02/11/2026 08:50

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Scarborough, Ontario

The most recent Fido outage reports came from the following cities: Richmond Hill and Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaRichmond Hill Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Scarborough, Ontario

Latest outage, problems and issue reports in Scarborough and nearby locations:

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • L_Dworks Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario

    Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

  • _SlickLivin_ Livin Lavi$h (@_SlickLivin_) reported from Ajax, Ontario

    Wtf is going on with @Fidomobile , no service whatsoever

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • ryanprayogo Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario

    @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • _SlickLivin_ Livin Lavi$h (@_SlickLivin_) reported from Ajax, Ontario

    @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AWaqarK Waqar Khan (@AWaqarK) reported

    @Fidomobile is internet down in Mississauga (Meadowvale Village) area.

  • bharatdodeja Bharat Dodeja (@bharatdodeja) reported

    @FidoSolutions @CCTS_CPRST are you aware about @Fidomobile 's unscrupulous tactics to make money. Is there a way customer can raise their voice?

  • bryarpaije bryar (@bryarpaije) reported

    unless @Fidomobile wants to provide ACTUAL customer service like what i made him bring his business over for then i’ll be leaving. i’ve influenced many friends to come to fido. sad i’ve been advertising for a company that doesn’t care to help their customers 🤠

  • nourish87 nur (@nourish87) reported

    @Fidomobile has horrible customer service;90days ago I opened an account via refer a friend program for last 3-4 weeks I have contacted customer service 7 timeson phone and emails; they ignored to honor their promotion! with no reply-I wont recommend anyone to use Fido!

  • ErinMoure Erín Moure (@ErinMoure) reported

    @PurolatorHelp ring fast & run; no time to sprint to door, then you must get yr pkg 14 km away from yr house? Wot? Not to mention @Fidomobile don't send you a shipping notice. Phone folk who work for both of them are great; systems on the ground TERRIBLE. End of rant.

  • Lory_Withay Lory (@Lory_Withay) reported

    @Fidomobile why is service down in GTA? Can access internet on phone in Mississauga or Vaughan.

  • lindshopewalsh Linds W (@lindshopewalsh) reported

    @ImFarhan76 @FreedomMobile @Fidomobile File with the CRTC they said they constantly receive complaints of Freedom lying and doing illegal ****.

  • ca_rseth rseth.ca (@ca_rseth) reported

    @Fidomobile I ordered for a new iPhone 12 upgrade online on June 12, and I did not get even any shipping confirmation on it till today. When I talked to Fido customer team, they said that my order was cancelled by the system. How’s that even possible? Can you please look into it?

  • Gerryyul gerrymtl 🇺🇸 🏴‍☠️ (@Gerryyul) reported

    Terrible customer experience (scam!) with @Fidomobile ! Is @TELUS or @Videotron looking for a new customer?

  • bryarpaije bryar (@bryarpaije) reported

    in almost 3 YEARS of his bills with them never had anything irregular. now that there was no one called to check, not fraud, not loyalty. now @Fidomobile tells him that there isn’t anything they can do to help