Fido outages and service status in Scarborough, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Scarborough, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Scarborough, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Scarborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Scarborough, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Toronto county, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 21 days ago |
|
Toronto
|
Internet | 25 days ago |
|
Toronto county
|
Total Blackout | 1 month ago |
|
Toronto
|
Internet | 1 month ago |
|
Toronto
|
Phone | 2 months ago |
|
Toronto
|
Internet | 2 months ago |
Community Discussion
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Fido Issues Reports Near Scarborough, Ontario
Latest outage, problems and issue reports in Scarborough and nearby locations:
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Dino Mani (@DinoMani2) reported from Toronto, Ontario@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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Samiksha Rane (@samikshasrane) reported from Toronto, Ontario@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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rr. (@iamdieroiramor) reported from Toronto, Ontario@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Jay Goodman (@wd78pp) reported from Toronto, Ontario@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, OntarioSpoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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a cuppa tee (@acuppatee) reported from Toronto, Ontario@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Sofia Heaux (@HeauxSofia) reported from Toronto, OntarioHow do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Senwung Luk (@fysl) reported from Toronto, OntarioHey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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MJE (@Brand_scientist) reported from Toronto, Ontario@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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JP (@JarylleAdriane) reported from Toronto, OntarioBeen a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Goli 🦸🏻♀️ (@golrokhbahri) reported from Toronto, Ontario@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Free (@CanadaMate) reported from Toronto, Ontario@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Lauren (@yearoflauren) reported from Toronto, Ontario@Fidomobile internet outage? Mine just dropped…
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Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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StevieB (@stevetogm) reported from Toronto, Ontario@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Aephraim Steinberg (@QuantumAephraim) reported@Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.
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Kudzie Chasosa (@chasosak) reported@Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks
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Flair905 (@NHGANG240) reported@Fidomobile is the WORST company on Earth
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Prab (@Prab28145294) reported@Fidomobile @fidomobile need someone from Fido to see why my travel plan is not working that I paid for already
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She. M. (@MusingsbyShe) reported@StephenPunwasi @TDotResident I absolutely loved @Fidomobile until I had an issue and couldn't get help, anywhere.
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. (@pxpfir) reportedLooks like i’m going to be filing a complaint to the CCTS about @Fidomobile @FidoSolutions since they decided to SCAM ME and now are making it IMPOSSIBLE to contact them. Complete and utter JOKE.
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pratap (@pratapT7) reported@Dishaaa29 @Fidomobile Come back to india for better service
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Raphael Daniel (@RaphaelDan86238) reported@dizzyt87 @Fidomobile Fido is indeed an example of a poor service
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Rishiii (@rishitemani) reported@Fidomobile do you think customer wouldn’t pay attention and you can charge em whatever your if they find Fido will say sorry and will do the correction ?? This is call rip off, shame on you @Fidomobile now you will ask for to send me private msg so you can save your image 😡😡😡
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Aephraim Steinberg (@QuantumAephraim) reported@FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.