Fido outages and service status in Scarborough, Ontario

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Fido generated 2 outage signals in the last 24 hours around Scarborough, including 2 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Phone.
The most recent signal from this area was received May 15, 12:34 PM EDT.

Internet (60%)
Total Blackout (20%)
Phone (20%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Scarborough, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Scarborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Scarborough	Baseline
May 14, 10:20 PM EDT	0	0	0
May 14, 10:40 PM EDT	0	0	0
May 14, 11:00 PM EDT	0	0	0
May 14, 11:20 PM EDT	0	0	0
May 14, 11:40 PM EDT	0	0	0
May 15, 12:00 AM EDT	0	0	0
May 15, 12:20 AM EDT	0	0	0
May 15, 12:40 AM EDT	0	0	0
May 15, 1:00 AM EDT	0	0	0
May 15, 1:20 AM EDT	0	0	0
May 15, 1:40 AM EDT	0	0	0
May 15, 2:00 AM EDT	0	0	0
May 15, 2:20 AM EDT	0	0	0
May 15, 2:40 AM EDT	0	0	0
May 15, 3:00 AM EDT	0	0	0
May 15, 3:20 AM EDT	0	0	0
May 15, 3:40 AM EDT	0	0	0
May 15, 4:00 AM EDT	0	0	0
May 15, 4:20 AM EDT	0	0	0
May 15, 4:40 AM EDT	0	0	0
May 15, 5:00 AM EDT	0	0	0
May 15, 5:20 AM EDT	0	0	0
May 15, 5:40 AM EDT	0	0	0
May 15, 6:00 AM EDT	0	0	0
May 15, 6:20 AM EDT	0	0	0
May 15, 6:40 AM EDT	0	0	0
May 15, 7:00 AM EDT	0	0	0
May 15, 7:20 AM EDT	0	0	0
May 15, 7:40 AM EDT	0	0	0
May 15, 8:00 AM EDT	0	0	0
May 15, 8:20 AM EDT	0	0	0
May 15, 8:40 AM EDT	0	0	0
May 15, 9:00 AM EDT	0	0	0
May 15, 9:20 AM EDT	0	0	0
May 15, 9:40 AM EDT	0	0	0
May 15, 10:00 AM EDT	0	0	0
May 15, 10:20 AM EDT	0	0	0
May 15, 10:40 AM EDT	0	0	0
May 15, 11:00 AM EDT	0	0	0
May 15, 11:20 AM EDT	0	0	0
May 15, 11:40 AM EDT	0	0	0
May 15, 12:00 PM EDT	0	0	0
May 15, 12:20 PM EDT	0	0	0
May 15, 12:40 PM EDT	0	0	0
May 15, 1:00 PM EDT	0	0	0
May 15, 1:20 PM EDT	0	0	0
May 15, 1:40 PM EDT	0	0	0
May 15, 2:00 PM EDT	0	0	0
May 15, 2:20 PM EDT	0	0	0
May 15, 2:40 PM EDT	0	0	0
May 15, 3:00 PM EDT	0	0	0
May 15, 3:20 PM EDT	0	0	0
May 15, 3:40 PM EDT	0	0	0
May 15, 4:00 PM EDT	0	0	0
May 15, 4:20 PM EDT	0	0	0
May 15, 4:40 PM EDT	0	0	0
May 15, 5:00 PM EDT	0	0	0
May 15, 5:20 PM EDT	0	0	0
May 15, 5:40 PM EDT	0	0	0
May 15, 6:00 PM EDT	0	0	0
May 15, 6:20 PM EDT	0	0	0
May 15, 6:40 PM EDT	0	0	0
May 15, 7:00 PM EDT	0	0	0
May 15, 7:20 PM EDT	0	0	0
May 15, 7:40 PM EDT	0	0	0
May 15, 8:00 PM EDT	0	0	0
May 15, 8:20 PM EDT	0	0	0
May 15, 8:40 PM EDT	0	0	0
May 15, 9:00 PM EDT	0	0	0
May 15, 9:20 PM EDT	0	0	0
May 15, 9:40 PM EDT	0	0	0
May 15, 10:00 PM EDT	0	0	0
May 15, 10:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Scarborough, Ontario

The most recent Fido outage reports came from the following cities: Toronto county, Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto county	Total Blackout	10 hours ago
Toronto	Internet	10 hours ago
Toronto	Phone	5 days ago
Toronto	Internet	14 days ago
Richmond Hill	Internet	18 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

10 hours ago

Toronto county

1 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Scarborough, Ontario

Latest outage, problems and issue reports in Scarborough and nearby locations:

Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 4 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Saad Bin Farooq (@EsBeeEf) reported 5 minutes ago from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
Amirreza Mohammadi (@AmirR3zaM) reported 11 minutes ago from Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 17 minutes ago from Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
Ashutosh Nayak (@nayakashu) reported 20 minutes ago from Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
Derrel (@SDerrel) reported 20 minutes ago from Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
👑 (@DeanLubaki) reported 20 minutes ago from Toronto, Ontario
.@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.
Michael-Lamont Lytle (@michaellamontl) reported 33 minutes ago from Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
It's Just Molly Okay (@itsjust_molly) reported 34 minutes ago from Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
Ashutosh Nayak (@nayakashu) reported 37 minutes ago from Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
a cuppa tee (@acuppatee) reported 43 minutes ago from Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
StevieB (@stevetogm) reported 43 minutes ago from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
Senwung Luk (@fysl) reported 44 minutes ago from Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
Livin Lavi$h (@_SlickLivin_) reported 46 minutes ago from Ajax, Ontario
Wtf is going on with @Fidomobile , no service whatsoever
Ashutosh Nayak (@nayakashu) reported 49 minutes ago from Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
Jay Goodman (@wd78pp) reported 50 minutes ago from Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
Kevin Michael (@Kevinmichaelt) reported 54 minutes ago from Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
StevieB (@stevetogm) reported 55 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
Ryan Prayogo (@ryanprayogo) reported 56 minutes ago from Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
Andrea Velez (@AndreaVelez93) reported 56 minutes ago from Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Dimy Da Plug (@dimydaplug) reported 6 minutes ago
@Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!
Nojan Emd (@EmdNojan306) reported 9 minutes ago
@Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not
Next Gen LLM Healing (@HumansAndDroids) reported 12 minutes ago
hey @Fidomobile if this is your real handle please reply. your AI support is frustrating, it keeps suggesting me to go to website and never connects me to a human.. on the website i don't see any option to cancel one of my lines
Jim (@Jim_363) reported 17 minutes ago
@FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?
💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 20 minutes ago
Whoever's idea it was to get rid of customer service and have chatbots pretend to attend to customer needs is an idiot of the highest order. Seriously! How can you need someone for help but get no one except to schedule a stupid call back which you barely receive. @Fidomobile
Masih (@masihhaha) reported 21 minutes ago
@Fidomobile evertyime we call your stupid AI keeps us on the phone and waste our time and energy. You garbage garbage pathetic company I only wish the worst for you.
Jantz (@jantz1) reported 24 minutes ago
@Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.
Vaibhav Panwar (@2vpvp) reported 24 minutes ago
@Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido
Joe Cicoria (@Ammazzato) reported 29 minutes ago
@Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.
Pete (@floofydoofbkup) reported 30 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this