Fido outages and service status in Scarborough, Ontario

Problems in the last 24 hours in Scarborough, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Scarborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Scarborough, Ontario

The most recent Fido outage reports came from the following cities: Toronto county, Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto county	Total Blackout	3 days ago
Toronto	Internet	3 days ago
Toronto	Phone	8 days ago
Toronto	Internet	17 days ago
Richmond Hill	Internet	20 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Scarborough, Ontario

Latest outage, problems and issue reports in Scarborough and nearby locations:

• 
  Juhi Apte (@Jwoohoo) reported 40 seconds ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  It's Just Molly Okay (@itsjust_molly) reported 1 minute ago from Toronto, Ontario

  @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

• 
  Bhavin Shah (@BhavinShahTO) reported 4 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Dan Levy (@TheDanLevy) reported 5 minutes ago from Toronto, Ontario

  Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

• 
  Senwung Luk (@fysl) reported 5 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Reena Kara (@reena_kara) reported 10 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  DaveGatsby (@DaveGatsby) reported 13 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Shohan Chowdhury (@ShohanSoham) reported 20 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  👑 (@DeanLubaki) reported 23 minutes ago from Toronto, Ontario

  .@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

• 
  Saeid (@S_Khademi) reported 30 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  Nadine Yousif (@nadineyousif_) reported 35 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 42 minutes ago from Toronto, Ontario

  @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 44 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  Derrel (@SDerrel) reported 47 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 51 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 52 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 52 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  StevieB (@stevetogm) reported 56 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Pedro Marques (@MetroManTO) reported 56 minutes ago from Toronto, Ontario

  Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

• 
  Livin Lavi$h (@_SlickLivin_) reported 58 minutes ago from Ajax, Ontario

  @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Masih (@masihhaha) reported 8 minutes ago

  @Fidomobile, I wish you, your AI garbage rep, and your whole system burn in hell. You pieces of shits, and your garbage support service are not good for nothing. I genuinely only wish the worst for you.

• 
  Jennifer (@JMazda26) reported 9 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  Nojan Emd (@EmdNojan306) reported 10 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  Howard Bailey (@howardruns) reported 13 minutes ago

  @Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.

• 
  Aephraim Steinberg (@QuantumAephraim) reported 13 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

• 
  Ammi jangra (@jangra0215) reported 18 minutes ago

  @Fidomobile We have been trying to contact Fido for months with no response. We repeatedly requested to cancel our mobile plan as we are no longer living in Canada, yet we keep getting charged. Emails have gone unanswered, and this ongoing lack of support is totally unacceptable.

• 
  Amal 🐈‍⬛ (@amal_arebi) reported 20 minutes ago

  @Fidomobile you’re the worst company to deal with have none whatsoever any respect for your customers please be careful Don’t sign up with this company you’ll only get headaches and lose your money 🤬

• 
  TundeRich (@Dunumi) reported 22 minutes ago

  @Fidomobile Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 27 minutes ago

  Whoever's idea it was to get rid of customer service and have chatbots pretend to attend to customer needs is an idiot of the highest order. Seriously! How can you need someone for help but get no one except to schedule a stupid call back which you barely receive. @Fidomobile

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 28 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile