Fido Outage Report in Scarborough, Ontario

Problems in the last 24 hours in Scarborough, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Scarborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Scarborough, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	21 days ago
Toronto	Phone	26 days ago
Toronto	Internet	27 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Scarborough, Ontario

Latest outage, problems and issue reports in Scarborough and nearby locations:

• 
  Jay Goodman (@wd78pp) reported 5 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  hot potato (@_parab0la) reported 6 minutes ago from Toronto, Ontario

  Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

• 
  Walied Khogali Ali (@waleedkhogali) reported 9 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Romi Joshi (@LooseRomi) reported 11 minutes ago from Toronto, Ontario

  I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

• 
  Sofia Heaux (@HeauxSofia) reported 19 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  MJE (@Brand_scientist) reported 19 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Derrel (@SDerrel) reported 20 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  Bhavin Shah (@BhavinShahTO) reported 22 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  It's Just Molly Okay (@itsjust_molly) reported 26 minutes ago from Toronto, Ontario

  @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

• 
  DaveGatsby (@DaveGatsby) reported 29 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Ryan Prayogo (@ryanprayogo) reported 29 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Nexonta Tech (@Hewster333) reported 29 minutes ago from Toronto, Ontario

  FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

• 
  Shohan Chowdhury (@ShohanSoham) reported 33 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 34 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Rachael Collier (@rachaelmcollier) reported 41 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  JP (@JarylleAdriane) reported 44 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 45 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 55 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Livin Lavi$h (@_SlickLivin_) reported 57 minutes ago from Ajax, Ontario

  Wtf is going on with @Fidomobile , no service whatsoever

• 
  Samiksha Rane (@samikshasrane) reported 59 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Camilo Jiménez (@Camilo_8Jimenez) reported 2 minutes ago

  @Fidomobile Hi I'm having issues with my mobile data connection. Is there a chat to ask for a solution?

• 
  Spiro Theologos (@spiroteach97) reported 8 minutes ago

  @Fidomobile Fido, your new customer service “Jack” is not user friendly - how do I actually talk to a real person on the phone without having to go through “Jack”?! Very frustrating :(

• 
  Nite Shift (@NS2k11) reported 9 minutes ago

  @Fidomobile what's going on with your home Internet in Ajax (L1T 3B4) area? My work calls are dropping, pages are lagging, security camera is losing connection. Can you send a service truck out to check? I know @Rogers trucks are here - 5.65Mbps download speed. Is this a joke?

• 
  Satwinder singh (@satwinder420) reported 9 minutes ago

  @Fidomobile Worst service of fido is they don’t have a call system and yet another is premium protection plan never ever get that again

• 
  Wilmer Cørønadø (@MortifExtol) reported 10 minutes ago from Oakville, Ontario

  Dear @Fidomobile, there's no online services for prepaid users, there's no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I can't believe that the (only) solution is to switch to postpaid! Thank you!

• 
  JT (@JT3sha3v) reported 10 minutes ago

  1/2 @Fidomobile absolutely disappointing with your service. I've been a loyal customer for a long time. Turned down the offer from @Bell recently to stick with you. Now I found out my price was increased for all my lines. And that's after the massive outage you had recently.

• 
  behnamvajar (@behnamvajar) reported 12 minutes ago

  @Rogers @Fidomobile @chatrmobile I am extremely disappointed with your customer service regarding this waiving. I guess it was just a marketing show-off!!!

• 
  Diana Cartwright (@dcartwright999) reported 12 minutes ago

  @manyfacesofeve_ @FidoSolutions So agree. I just tried contacting someone at Fido and all I could get was Jack. And possibly a call back tomorrow. When i tried to chat a message that they couldn't put me a queue as too busy. Horrible service @Fidomobile

• 
  Doing what's right. (@Doing_wats_rite) reported 13 minutes ago

  @Fidomobile : I realize I'm no longer your client. However, if you continue to harangue me - and more particularly, my kids - even having been asked to stop, I'll issue a formal complaint to the @CRTCHearings. And a criminal complaint to @calgarypolice for harassment. #Enough

• 
  Jessy Ledg (@tty007) reported 14 minutes ago

  @Fidomobile hey fido, it's impossible to reach you by phone for support anymore, you are creating billing issues and we can't REACH AN AGENT? Your studid Ask Jack us USELESS.. Best way to loose your customers. I am out.