Fido outages and service status in Scarborough, Ontario

Problems in the last 24 hours in Scarborough, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Scarborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Scarborough, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	11 hours ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago
Toronto	Phone	3 months ago
Toronto	Internet	3 months ago
Toronto county	Total Blackout	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Scarborough, Ontario

Latest outage, problems and issue reports in Scarborough and nearby locations:

• 
  hot potato (@_parab0la) reported 5 minutes ago from Toronto, Ontario

  Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 5 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 5 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Free (@CanadaMate) reported 8 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Haroon Akram-Lodhi (@AHAkramLodhi) reported 11 minutes ago from The Beaches, Ontario

  @FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile

• 
  Juhi Apte (@Jwoohoo) reported 12 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Sarah Antonio (@SarahPSmart) reported 12 minutes ago from Toronto, Ontario

  @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

• 
  John Kane 💻😃🌳 (@johndkaner) reported 16 minutes ago from Toronto, Ontario

  Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.

• 
  Free (@CanadaMate) reported 17 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Lauren (@yearoflauren) reported 19 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

• 
  Vladimir Dronov (@dronkoff) reported 23 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  StevieB (@stevetogm) reported 34 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Walied Khogali Ali (@waleedkhogali) reported 37 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Senwung Luk (@fysl) reported 37 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 40 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  Pedro Marques (@MetroManTO) reported 47 minutes ago from Toronto, Ontario

  @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

• 
  Ashutosh Nayak (@nayakashu) reported 54 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  MJE (@Brand_scientist) reported 58 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Lindsay Dworkin (@L_Dworks) reported 58 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Livin Lavi$h (@_SlickLivin_) reported 59 minutes ago from Ajax, Ontario

  @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oma (@Oma2414) reported 3 minutes ago

  @Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 3 minutes ago

  @Fidomobile you offer these data packages but nothing works. If you can't manage the 5G service don't advertise it because it sucks! And why are you a subsidiary of Rogers and use their network supposedly but the service connection is still trash ? Is this Rogers sabotaging us ?

• 
  SpamAuditor (@SpamAuditor) reported 5 minutes ago

  While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 6 minutes ago

  Count your days @Fidomobile !! I've scheduled a callback and still haven't received a call. I even tried the stupid voicemail prompt and still no call back. Cancel my account while we're at it.. It's not like I get to use it anyway. Ever since you guys upgraded your network...

• 
  richard breath (@richbreath420) reported 6 minutes ago

  @Fidomobile does not want to help any customers

• 
  Kirito96 (@kirito_9668) reported 9 minutes ago

  @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

• 
  Pierre(Peter) Nault (@WesleyAdams17) reported 9 minutes ago

  @SolaTheAnalyst Phone bills are another issue. My @Fidomobile bill went up $8 in two months. Every month is another $4 increase. They say it's necessary to serve us better and that it's a one-time increase. Then, next month, it goes up again.

• 
  Sree (@sreebuildss) reported 10 minutes ago

  @Fidomobile You charged me 126$ instead of my normal monthly fees. Trying to reach your support since last 2 days. No luck, no call back. Before I go other routes I want to try here.

• 
  Dan McGrath (@dannymcgrathy) reported 11 minutes ago

  I didn't think there was such a thing worse than @RogersHelps #customerservice until I had an issue with @Fidomobile . Its much worse. Oh wait, Fido is Rogers. SMH.

• 
  Jasmeet Walia (@JasmeetWalia10) reported 13 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!