Fido Outage Report in Scarborough, Ontario

Problems in the last 24 hours in Scarborough, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Scarborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (58%)
• Internet (28%)
• E-mail (8%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Scarborough, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	14 days ago
Toronto	Phone	19 days ago
Toronto	Internet	20 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Scarborough, Ontario

Latest outage, problems and issue reports in Scarborough and nearby locations:

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 2 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Ryan Prayogo (@ryanprayogo) reported 4 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Samiksha Rane (@samikshasrane) reported 5 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  DaveGatsby (@DaveGatsby) reported 10 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Sofia Heaux (@HeauxSofia) reported 12 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  Nadine Yousif (@nadineyousif_) reported 20 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Senwung Luk (@fysl) reported 21 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Jorge Barbosa (@TheCarpenter79) reported 28 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Livin Lavi$h (@_SlickLivin_) reported 29 minutes ago from Ajax, Ontario

  Wtf is going on with @Fidomobile , no service whatsoever

• 
  Livin Lavi$h (@_SlickLivin_) reported 31 minutes ago from Ajax, Ontario

  @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

• 
  Jay Goodman (@wd78pp) reported 32 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  Saad Bin Farooq (@EsBeeEf) reported 33 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  JP (@JarylleAdriane) reported 35 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Shohan Chowdhury (@ShohanSoham) reported 38 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Bhavin Shah (@BhavinShahTO) reported 43 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 47 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  MJE (@Brand_scientist) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Rachael Collier (@rachaelmcollier) reported 54 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 55 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  StevieB (@stevetogm) reported 59 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arisa (@eltemas1) reported 8 minutes ago

  @Fidomobile, very bad experience signing up with your company, the rep told me I can return/exchange the device anytime, anywhere, knowing I was moving from Toronto to Quebec. Now, I am told it can only be done at the store it was purchased. I don't like this phone, plz help!

• 
  . (@Idkkk000001) reported 8 minutes ago

  @Fidomobile what is happening why does it say I have no SIM card and now no service!?

• 
  Mrs Rojas (@Yesmilla416) reported 9 minutes ago

  @Fidomobile I want to use my additional data and it's not working in the app

• 
  CircularLogic (@CircularLogic89) reported 9 minutes ago

  @gerbean99 @Fidomobile Unfortunately, there isn't anything anyone can do to prevent their number from being spoofed. Even the RCMP had their number spoofed. It's too bad more people aren't aware of the situation and more understanding when returning calls

• 
  Cyn (Chiew) Priest (@Cynderbug) reported 9 minutes ago

  I should never have taken @Fidomobile’s loyalty offer to switch to @RogersMobileCa Both my husband and I cannot send any outgoing text messages. Fido said this won’t happen if we switched back. I called Tech yesterday and they said it would take 48 hours for mine.

• 
  Cheryl Lynn (@cherology) reported 13 minutes ago

  Why has there been an internet outage in my area for 3 days @Fidomobile ???

• 
  Ankur Jain (@ankurjain2989) reported 20 minutes ago

  @Fidomobile And to add to it, you're making it extremely difficult to reach customer support.

• 
  Ankur Jain (@ankurjain2989) reported 21 minutes ago

  @Fidomobile AND you charge for Fido Roam but your network doesn't work properly in the country you mention it works, and because you make it so difficult to reach support, customer is left helpless. NOT AT ALL COOL!

• 
  North Ambrose (@north_ambrose) reported 26 minutes ago

  @Fidomobile stole 300 dollars from me. When caught, after customer service hung up on me several times, I had to go to a brick and mortar store to get help. Then they decided they wanted to keep 65 dollars for the convenience of returning stolen money. They owe me plus interest

• 
  Fatima (@tinyytima) reported 28 minutes ago

  @Fidomobile has the worst customer service. 0/10 experience would not recommend