Fido outages and service status in Aurora, Ontario

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Aurora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

• 
  Carolina Torres (@carot0rres) reported 42 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Vladimir Dronov (@dronkoff) reported 49 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  Shannon Roszell (@shannon_roszell) reported 56 minutes ago from Vaughan, Ontario

  Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

• 
  DaveGatsby (@DaveGatsby) reported 59 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Next Gen LLM Healing (@HumansAndDroids) reported 4 minutes ago

  hey @Fidomobile if this is your real handle please reply. your AI support is frustrating, it keeps suggesting me to go to website and never connects me to a human.. on the website i don't see any option to cancel one of my lines

• 
  Kirito96 (@kirito_9668) reported 19 minutes ago

  @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

• 
  Vaibhav Panwar (@2vpvp) reported 21 minutes ago

  @Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido

• 
  Vaibhav Panwar (@2vpvp) reported 21 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  Dimy Da Plug (@dimydaplug) reported 23 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Jo (@Jo39908254) reported 24 minutes ago

  @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful

• 
  Blair (@blairs1) reported 28 minutes ago

  @Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.

• 
  RetroPixel (@RetroPixil) reported 29 minutes ago

  @Fidomobile it’s extremely frustrating not being able deal with billing issue same day. Only option is callback, I want a human now while on phone calling you. I’m owed $88 dollars still & virtual assistant is total bullshit. Once my term is done 100% quitting for competitor.

• 
  Pete (@floofydoofbkup) reported 33 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Masih (@masihhaha) reported 36 minutes ago

  @Fidomobile get your garbage *** support team and contact me. Im so tired of begging for a callback from this **** company, just so that I find out who is using my credit card and to cancel a plan that’s unjustly is using my money.