Fido

Fido Outage Report in Aurora, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Aurora, Ontario 12/13/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aurora, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Bradford West Gwillimbury, Richmond Hill and Unionville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone
CanadaBradford West Gwillimbury Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • LooseRomi Romi Joshi (@LooseRomi) reported from Toronto, Ontario

    I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

  • Hewster333 Nexonta Tech (@Hewster333) reported from Toronto, Ontario

    FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • _parab0la hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AriyoZadeh ariyot (@AriyoZadeh) reported

    @FidoSolutions @Fidomobile @FidoSolutions this is exactly what I am sick and tired of. You are abusing the lack of proper competition and regulatory supervision. In my tweet I mentioned that I have contacted technical support but nothing happened!!! Only tonight I have more than 50 disruptions!

  • Melissadsouza28 Melissa D’souza Vaz (@Melissadsouza28) reported

    @Fidomobile I am surprised that no one in your organization cares about customer retention or loyalty. I think it’s time to find a service provider that does. Your customer service just hang ups or runs into tech issues and have no solution. #poorcustomerservice #fido #Canada

  • lalaalord la-la-lo (@lalaalord) reported

    @Fidomobile @FidoSolutions In this day and age it's terrible that you don't have a support number that customers can call

  • AriyoZadeh ariyot (@AriyoZadeh) reported

    I got my home internet from @Fidomobile .What a disgrace!! I’d say no one should get any of their services. I have called them several times for support and all the time they have an excuse. It has been a year and it’s getting worse @TinaYazdani @cityoftoronto #fido #fidointernet

  • ibluesummers ibluesummers (@ibluesummers) reported

    How disrespectful is it that I have been with @Fidomobile for years on a $90 30gb plan, and my friend just join @Fidomobile a couple days ago and is offered a $60 30gb deal. @Fidomobile you are about to lose a loyal customer

  • melted_music Sorrel (@melted_music) reported

    @Fidomobile The Fido app has so many issues, I keep experiencing lagging and interruptions, and now it even signs me out of my account and won't sign me back in. The website doesn't work either, what a frustrating disappointment.

  • Tomuhthy Tomnado (@Tomuhthy) reported

    @Fidomobile a friend is looking to be able to have a decent phone plan and phone can you help?

  • Vojhoc Shinguards (@Vojhoc) reported

    @Fidomobile Why does your service suck so bad?

  • LouisPhilSluggr Phil (@LouisPhilSluggr) reported

    @Fidomobile Why have I gotten 6 text messages from Fido reminding to pay me bill...make that 7. I have a negative balance on my account. Make that 8 texts. I got an email this morning showing my balance. Fix your automated texting service...9 texts.

  • VancityIN 🎀Vancity🎀 (@VancityIN) reported

    @Fidomobile I am so disappointed with the service. I changed a plan in January and thought that it might add the additional packs by itself. But it did not and I just realized I have paid about 300 dollars so far on that. That too I randomly checked the bill details.