Fido outages and service status in Aurora, Ontario

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Aurora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

• 
  Vladimir Dronov (@dronkoff) reported 1 minute ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  Carolina Torres (@carot0rres) reported 3 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Shannon Roszell (@shannon_roszell) reported 10 minutes ago from Vaughan, Ontario

  Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

• 
  DaveGatsby (@DaveGatsby) reported 51 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lino's Version (@LinosVersion) reported 8 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Amy (@amybrathwaite) reported 13 minutes ago

  @Fidomobile - I’ve now been stood up for 3 scheduled call backs. (Yes I waited beyond the 30 min window) I have all the receipts, I’ve wasted hours for nothing and STILL no resolution. Help. Me - with a human

• 
  Sugar 🥰 (@mariam107) reported 18 minutes ago

  @Fidomobile you guys are useless oh. Someone is calling for help for something and all your people want to do is push offers of higher phone & internet bill, upgrade phone or get Mastercard. Couldn’t even help resolve my issue. USELESS!!!

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 22 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  Juan S S (@JSebastianS88) reported 23 minutes ago

  @Fidomobile any support available if the call drops?

• 
  Polygolferous (@OG_BC_Citizen) reported 24 minutes ago

  @Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address

• 
  Zee Hamid (@zeeinmilton) reported 24 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

• 
  Rishiii (@rishitemani) reported 25 minutes ago

  @Fidomobile do you think customer wouldn’t pay attention and you can charge em whatever your if they find Fido will say sorry and will do the correction ?? This is call rip off, shame on you @Fidomobile now you will ask for to send me private msg so you can save your image 😡😡😡

• 
  Kevin (@Kevin55515892) reported 28 minutes ago

  @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 30 minutes ago

  Count your days @Fidomobile !! I've scheduled a callback and still haven't received a call. I even tried the stupid voicemail prompt and still no call back. Cancel my account while we're at it.. It's not like I get to use it anyway. Ever since you guys upgraded your network...