Fido Outage Report in Aurora, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Aurora, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Fido
Fido is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (68%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Aurora, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Vaughan, Newmarket, Markham, York, Bradford West Gwillimbury and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Aurora, Ontario
Latest outage, problems and issue reports in Aurora and nearby locations:
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rakesh Kakkar
(@RakeshKakkar) reported
@Fidomobile it's been three days askjack is failing you guys and so is your customer service team! #fido #askjack
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marc mcpherson
(@marcmcpherson) reported
Looks like @Fidomobile has decided their service is so exceptional that it deserves a price hike. I tend to disagree. Who has the best rates going on 2 line plans with minimal/moderate data. @Bell or @TELUS?
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Jitatman Singh
(@jitatman007) reported
Another work day, we are still experiencing internet dropouts..multiple calls with customer service and multiple tickets opened with @Fidomobile and @Rogers @RogersHelps..still no resolution.
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Darius Sookram
(@dariussookram) reported
Another day, another issue with @Fidomobile / @FidoSolutions! Maybe it's time to switch? Send me suggestions (DM or @ me).
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Sambhav Kumar
(@sambhavsareen) reported
@Rogers @Fidomobile This is totally unacceptable, my Fido bill has been over 100$ for the last 2 months and I see unknown charges for the calls we never made I complaint previous month and see it again, I have to leave FIDO for good
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David Wildfire
(@the_wildfire001) reported
@Fidomobile @FidoSolutions kindly find someone to make a proper working app. The design is bad, viewing my own information works horribly and putting money in my account isn’t working. Off to the store we go … again…
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Leslie Ordal
(@GenCounsNews) reported
Canadians, I am seriously considering dropping @Fidomobile after four months of trying to get my phone upgraded with yet another "oh it's going to take the head office 10 more days to look at your request"-type delay... I know they're all bad but any recs?
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Harsimran Singh
(@harsimrancanada) reported
@Fidomobile hey fido, I am Harsimran Singh. I am ex-user of Fido. I am really sad to say that your services are really bad. I recieved an e-mail from Fido mobile 2 months ago. It said i have a bill due on my name, but the account number was not mine. To be continued...
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Mohit Dudeja (He/She/They)
(@themohitdudeja) reported
@Fidomobile You charged me double amount for my monthly bill. Customer service agent disconnected without listening to me. I'm an international students in Canada. I can't afford to pay double. Kindly look into it. 934546771
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the disgraced toymachinesh
(@toymachinesh) reported
@Fidomobile my phone seems to be disconnected from the network, I can't get calls or text