Fido

Fido Outage Report in Aurora, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Aurora, Ontario 04/01/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Aurora, Ontario

The most recent Fido outage reports came from the following cities: Toronto and Richmond Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaRichmond Hill Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • dronkoff Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • SarahPSmart Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • aintyourcuppa KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • danwarren6 Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • AwkwarDsouza Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Kumayl18705359 Kumayl (@Kumayl18705359) reported

    @Fidomobile @FidoSolutions You guys should watch out. There is no information on website on how to close the account. And due to covid we had a lock down.

  • gagan_R gagan (@gagan_R) reported

    @Fidomobile Worst customer service ever

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Fidomobile Hoping for resolution this time 🙏 @FidoSolutions

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile Fido system always had some problems, yesterday I ordered phone online and want to pick up in Fido store, but today I talked with fido online agent but they said I can't pick up it store. Fido system is bad and terrible.

  • DRHannigan David Hannigan 🏳️‍🌈👬🇨🇦 (@DRHannigan) reported

    @Fidomobile would not help me get a new phone without add on fees so I went with another company. Today @Fidomobile called to win me back. Too little too late!

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile Fido system is terrible for everyone.

  • melissaep Melissa Perry-Clemens (@melissaep) reported

    @Fidomobile decided to get a new plan with you folks and placed an order online for express pickup. It’s now been 2 hours at the store due to issues with your system. Super frustrated - is there anything that can be done?

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Fidomobile please check my DM for issue related to roaming.

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Fidomobile Issue of Fido roam has been closed from roger but problem still present . please check my DM for details of case number etc.