Fido Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (67%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, Weston, York, Downsview, Vaughan, Markham, Woodbridge, Thornhill, North York and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Richmond Hill |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Carolina Torres
(@carot0rres) reported
from
Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hinman
(@ChrisHinman87) reported
@Fidomobile Are you working on fixing the current problem internet outage in Ottawa? #nointernet #frustrated #poorservice
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Lori Catalano
(@Loricatalano04) reported
@FidoSolutions @Fidomobile it’s now been 15 calls since 2:47pm… I’m trying to work, have an ailing parent and it’s the snow storm “of a generation”.. absolutely no way you can help? This is horrendous. I have the numbers…
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Anuj Vohra
(@anujv21) reported
@ArshitV @Fidomobile @FidoSolutions I agree and I have experienced the same. Very poor experience despite paying heavy monthly charges.
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Lori Catalano
(@Loricatalano04) reported
@Fidomobile Getting multiple scam calls again today .. between 2:47 and 3:07 they called 5 times. Is there anything we can do?? Can’t turn the phone off!! It’s becoming a very frequent issue…
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H&Y
(@HY_happydream) reported
@Nicki15 @Fidomobile @Canada I did not sign for public special plan, but I made own deal with Fido. It was hard time to fix my plan to get their offer.. almost I spent 1 week.. everyday I need to contact Fido. Finally one of offer management lady contact me and fixed. But I need to see next bill to confirm
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Arpit Singh🇮🇳
(@asingh95) reported
@BestBuyCanada I bought @Google pixel 7 on December 2nd with @Fidomobile and I was informed by your executive in Barrhaven that if the price goes down with in 14days you can get the contract updated by visiting any of the bestbuy in Canada.... So today the price went down (1/4)
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Koko
(@kokolattt) reported
@Fidomobile Hi Fido, the recolution started on September 16th, I made some calls to connect my father kn law on September 24 th. You never gave me the credit and your agents and supervisors refuse to do so saying it was for after September 28. This is deceiving your customers! #fidoiran
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Mickey
(@Mickey_s05) reported
@Fidomobile @FidoSolutions I am unable to connect to my mobile internet in Northern Ontario. Is there an issue?
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H&Y
(@HY_happydream) reported
@Nicki15 @Fidomobile @Canada I did not sign for public special plan, but I made own deal with Fido. It was hard time to fix my plan to get their offer.. almost I spent 1 week.. everyday I need to contact Fido. Finally one of upper management lady contact me and fixed. But I need to see next bill to confirm
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No time for magical thinking 😷🪟💉💉🚀🚀
(@salsavangelista) reported
Hey @Fidomobile @FidoSolutions Why have I been waiting on hold for 2 hours to cancel my service? Please just let me go!