Fido Outage Report in Richmond Hill, York, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (40%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (3%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Fido outage reports came from the following cities: Toronto and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Scarborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Carolina Torres
(@carot0rres) reported
from
Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Neda
(@Neda652) reported
@Fidomobile your customer service sucks & tells me to sign in online. I have been with you since 2005! I can't get into my account onelineThe guy at the booth couldn't help me. He also couldn't take off the $10monthly additional fee that I don't use and never gave permission to.
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Tony
(@Tony14236731) reported
@Fidomobile fido agent Thursday promised $25 credit to me, but now they said the fido system can't be compatible with my loyalty plan. Never believe fido agents and fido company. Now they only said they were sorry can't do anything.
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justspam
(@justspa60403737) reported
@FidoSolutions The resolution was that it's finally canceled but bye bye to the money you've been charging me all these months. Cancelling all my accounts with @Fidomobile after all my plans are done - service outages and pulling stuff like this? No thanks
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John Meier
(@EistQuant) reported
@Fidomobile internet is down in the Baseline & Merivale area of Ottawa.
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The Ginge Sound
(@ShatteredEgoPro) reported
@Fidomobile Bad company don’t do it
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Drewisky
(@Drewisky1) reported
@Fidomobile I am paying a month balance on a phone that doesn't work properly, and one that I do not have in my possession. I have a repair agreement with a repair number and contract and no one can locate my phone.
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Aarun James
(@aarunjames) reported
@Fidomobile I am facing this issue repeatedly for almost 3 weeks now, where in the outgoing calls are disconnecting the moment they connect. Not sure how many people are facing the same. I think the network bars are just showing without the actual network. #FakeCoverage
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Jill Winer Ⓥ
(@JillLovesToFly) reported
@Fidomobile just wanted to ensure everyone is aware to not waste their money on the #belkin @belkin @BelkinCares screen protector you sell. Evidently the warrantee does not work if it breaks due to dropping ones phone. I have never seen a screen protector break in any other way.
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Neha
(@Neha21366756) reported
@Fidomobile Charged for roaming US calling charges staying while in Canada. Customer support sucks! Terrible service!
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trev 🌈
(@justtrevslife) reported
@Fidomobile figure out how to get me in contact with your customer service or i’m going to close my account. the call back link bullshit doesn’t work