Fido outages and service status in Richmond Hill, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Richmond Hill, Ontario
The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 23 days ago |
|
Toronto
|
Phone | 28 days ago |
|
Toronto
|
Internet | 29 days ago |
|
Toronto
|
Phone | 2 months ago |
|
Richmond Hill
|
Internet | 2 months ago |
|
Toronto
|
Internet | 3 months ago |
Community Discussion
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Fido Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Michael-Lamont Lytle (@michaellamontl) reported from Toronto, OntarioCome on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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rr. (@iamdieroiramor) reported from Toronto, Ontario@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Dan Levy (@TheDanLevy) reported from Toronto, OntarioFido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
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Lauren (@yearoflauren) reported from Toronto, Ontario@Fidomobile internet outage? Mine just dropped…
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Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Dino Mani (@DinoMani2) reported from Toronto, Ontario@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Saeid (@S_Khademi) reported from Toronto, OntarioHorribe @Fidomobile , unbelievable bad customer service #Fido
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Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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JP (@JarylleAdriane) reported from Toronto, Ontario@Fidomobile u getting issues with civerage around east york toronto rn?
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario@Fidomobile What about the old customer? 😔
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Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario@Fidomobile Managed to replace it. Hope it'll help.
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a cuppa tee (@acuppatee) reported from Toronto, Ontario@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Chintan Gujarati (@chintan_guj) reported from Toronto, Ontario@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario@Fidomobile What about the current customer? Can I get this deal?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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soheil_mz (@soheilmazinani1) reported@Fidomobile Hi 👋 guys i just wanna share one of my terrible experiences i had recently with rogers. I recived call from rogers .and a person told me a device you return to us has missing part They told we will charge you whole of price of phone and i was shoked maybe this call is scam call
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Brian Dooley (@bdooley91) reported@Fidomobile when will we see the money back from fido for the outage on our bills??
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Steve Daly🇨🇦🇺🇦 (@SteveDaly15) reported@Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.
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Kattrailruns🇨🇦 (@minigoldendoodl) reportedSo I get an email from the CEO of Rogers informing me I’ll be receiving a credit equivalent of 1 day on my cell phone bill for the #rogersoutage. (Whoop-d-do) I get my bill today from @Fidomobile with no discount! #wtf!!! Anyone else experience this?
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Jeremy Zhao 🇺🇦 (@jzfromcalgary) reportedGot my bill and there was no credit from @Fidomobile for the outage. Why let us down even more?
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ldbharat nahata (@iambn) reported@Fidomobile @FidoSolutions Fido if you cannot value a customer who has been loyal to your company from last 2.5 years and if your customer care executives don't know how to treat your customers than please don't add new customer base.
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Gee Host (@HWMGhost) reported@Fidomobile @RogersMobileCa Not happy with the current state of your service. Over 100 a month and data is still slow and won't load Twitter and YouTube. Switching up
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Kyle Dela (@kyledela25) reported@Fidomobile is there another outage? Can’t seem to get my internet working here in Toronto
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Azad (@Azad63356444) reported@Fidomobile we are canceling are service after worst Customer care experience...Dorks working as agents.
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Apu Kumar Ghose (@apukumarghose) reported@Fidomobile I am unable to contact any customer service agent by calling 611. It always sends me to bot. How can I close my account? My account contains 2 mobile numbers. I found the service of Fido is getting worse.