Fido Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (63%)
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Phone (23%)
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Wi-fi (9%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Fido outage reports came from the following cities: North York, Stouffville, Toronto, Richmond Hill, Markham, Maple, York and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Phone | |
| Stouffville |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth (she/her)
(@elizabethsbrain) reported
Hey @Fidomobile can I get service back? I haven’t had mobile service in Calgary since 9 this morning. Not like I was waiting for important calls or anything (that’s sarcasm)
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Casi
(@Riveradmin_) reported
@FidoSolutions @Fidomobile when is your service going to be up? We've been without cellphone service since morning,
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Sob
(@Sob26470670) reported
@Fidomobile wtf is going no service all day ... demand refund or I cancel
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Ricky Martin
(@rickythemartin) reported
If I don’t get my @Fidomobile service back soon, I might have to give them a call! Oh, wait...
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Rick L. 🇨🇦
(@stkt2ya2) reported
@Fidomobile Fix your gawddamn network you incompetent fools! You have 1 business to manage, ONE, so there's NO excuse for this kind of service disruption!
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debkumar chaudhuri
(@deb_blore) reported
@Fidomobile Worst service. Today from morning can’t make outgoing calls nor internet is working. Not even able to reach customer care. Haven’t seen a daylong outage for any service provider.
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Shroominator69
(@jonchan69) reported
@FidoSolutions @Fidomobile when approximately do you think cell towers will be fixed? It’s been down for a long time now . #help
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Mahmoud Bakkar
(@_MahmoudBakkar) reported
@FidoSolutions @Fidomobile Do you think the time has come to change service providers? - 14 hours down and counting...
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♉★☆ƦƐƏŜȊƺ★☆♉
(@ReesieSimone) reported
@FidoSolutions @Fidomobile any ****** time now would be great $200+ monthly bills and that doesn’t guarantee me reliable service. 🙄 #dobetter #fixup
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Alex
(@allywheats) reported
@Fidomobile y’all are bold to serve me ads on YouTube when not one person has service lmao