Fido outages and service status in Ayr, Ontario

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ayr, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

• 
  Alex k (@akctba) reported 14 minutes ago from Kitchener, Ontario

  @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

• 
  Niranjan Aigal (@NiranjanAigal) reported 21 minutes ago from Kitchener, Ontario

  @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

• 
  dominic serra (@domserra1) reported 28 minutes ago from Brantford, Ontario

  @Fidomobile y’all sus, get my gf’s service back pls 😡

• 
  a k (@AbhaK24) reported 46 minutes ago from Kitchener, Ontario

  @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

• 
  RiffMasterKeef🇨🇦 (@music_fanatic71) reported 56 minutes ago from Kitchener, Ontario

  @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Evan (@evanoftheyukon) reported 6 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  SC (@shark7456) reported 13 minutes ago

  Signed up with @Fidomobile in March because of $30.51 plan. Few months later, price increased by $5/month - 16% increase. How is it reasonable to attract new customers with one price and then increase it after they sign up? Seriously undermines customer trust.

• 
  Leanne Schira (@lschira) reported 14 minutes ago

  @FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!

• 
  AlienOnEarth (@brokeStudent02) reported 18 minutes ago

  @Fidomobile worst service have to wait 5days in advance to talk to representatives and ask Jack is scam. You guys have become unethical trying to steal every month. I'll be going to CCTS complaints. Telecom has become a joke in Canada thanks to you guys.

• 
  Kismet Book Club (@KismetBookClub) reported 23 minutes ago

  @Fidomobile REFUSES to close my account even though I have moved out of the country! They are still taking money from my bank account. They will only cancel with LIVE AGENT. I have called 15+ times on hold 1-3 HOURS before disconnected by them!

• 
  Mikaeel (@imrankhan1940) reported 25 minutes ago

  @Fidomobile Fido failed to fix fido app, after one month and 20 days when eventually quit fido they fixed it and send an email to me saying your app is fixed and account is linked to youe account. Whats the point in doing this when I already quitt. this is waht fido serves like.

• 
  richard breath (@richbreath420) reported 25 minutes ago

  @Fidomobile does not want to help customers

• 
  Aephraim Steinberg (@QuantumAephraim) reported 26 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

• 
  Evan (@evanoftheyukon) reported 29 minutes ago

  @Fidomobile My Bell plan is actually even cheaper than the one with Fido thanks to some special discounts, so I was actually willing to go up a bit higher for the supposedly better Rogers network. I am not impressed. No big deal though right? (3/21)

• 
  Ian Kendall (@ianserena2045) reported 34 minutes ago

  @Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now