Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/09/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jro1087 Jen R. (@jro1087) reported

    @FidoSolutions @Fidomobile My phone service seems to be back up. Having a hard time receiving a text I need from fido to activate wifi calling. Otherwise seems to be working on my end.

  • peggy_blair Peggy Blair (@peggy_blair) reported

    @fysl @Fidomobile I have service again but not for texts so I have no idea who's been trying to reach me.

  • shen2cute shen2cute (@shen2cute) reported

    Now that my service is back ok @FidoSolutions @Fidomobile let me know how you plan to compensate me, for the entire day I was without service. #Itakecreditsnotthankyou

  • BhatiaChirag89 chirag bhatia (@BhatiaChirag89) reported

    @Fidomobile my mobile network is still down...its been like this whole day. Can't make phone calls and use internet service. I got 2 lines with you guyz. What's going on ?????

  • jeffster1970 Jeff W (@jeffster1970) reported

    The sad thing about the @RogersHelps, @Fidomobile and @chatrmobile outage is that any compensation offered will be for the hours you lost, so maybe 1/30th of your bill, maybe $2 or $3. For people dependant on cell services for their business, they lost a lot more than that.

  • hgarib1 Hadi Garib (@hgarib1) reported

    @Rogers @Fidomobile - 19 hours and DOUBTING since your software update issues. . Surely decency, if not corporate defiance, demands that you keep consumers abreast #fidodown

  • sophie_everine Sophie (@sophie_everine) reported

    @Fidomobile I’ve had NO SERVICE ALL DAY. Will I get charged today??? #fidodown #fidooutage

  • wilsweeney wilbert sweeney (@wilsweeney) reported

    @FidoSolutions @Fidomobile Hey **** happens. Fido is still the best service I've ever received from a cell service provider.

  • boondali cats and bears (@boondali) reported

    @FidoSolutions @Fidomobile Any update as to the issue or when service may be restored?

  • mjsmom1004 CamExist.. (@mjsmom1004) reported

    @Fidomobile My whole work day literally down the drain. The WHOLE day!!!!! Gone!!! That’s what I get. Diversify providers people!