Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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E-mail (6%)
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Total Blackout (3%)
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Wi-fi (3%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Betch
(@Betch1213) reported
@Fidomobile I just wanna say whoever your loyalty customer service agent is that just called me. They deserve a raise. Seriously the best energy and most helpful customer service agent I’ve ever encountered.
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sam sheen-manor
(@SheenManor) reported
When you try to call @Fidomobile and they just hang up because they're "too busy" hah.. great support guys. Wonder why I'm calling... oh yeah, to cancel.
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Akira
(@yu231233) reported
@Fidomobile On Friday, Fido confirmed the device was received after 2 hours of wait on the phone. Fido customer support lied I would receive a contact email by Monday. I said to him that he was lying, so he told me he would call me on Monday at 11am. He did not call.
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badmon
(@Badmon187) reported
@Fidomobile @yu231233 Their support is absolute trash I have a phone that I got on Friday that still isn’t working. Minimum 2 hr wait to talk to anyone is ridiculous. I also was told I would get follow up call last night but nothing of course, sad!
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Akira
(@yu231233) reported
@Fidomobile Can you explain to me why Fido keeps lying to the customer?
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Akira
(@yu231233) reported
@Fidomobile I got a defective device and returned. Fido cannot do anything at this moment as Fido cannot discharge my financing obligation. I was told to call back next week. Another 2-3hour wait, I will never get my new phone, but Fido continue to charge me for no service.
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Amal J
(@Amal8710) reported
1st you have US wait 2Hrs to get a hold of someone, only to get disconnected or cold silence! Been with this company for many yrs and hold 3lines! While there're better plans & service don't why I waste my time! Something needs to get! ASAP @FidoSolutions @Fidomobile @Rogers
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Marlon Hershkop
(@MarlonHershkop) reported
Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers
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Surya Rao
(@suryarao06) reported
@Fidomobile I’m trying to connect with your customer for three days now via call and via chat but couldn’t even get near to them. Reach out to me on my dm. This is regarding Fido payment plan for iPhone 13
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badmon
(@Badmon187) reported
@Fidomobile @gauravmridu Delay?! 3.5hrs to get told that your rep will call me back? Then to hear nothing… poor customer service, I regret switching from bell.