Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/11/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Vince_Ltd Vince Ltd. (@Vince_Ltd) reported

    @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

  • prozacangel ☆JAYBAAY☆ (@prozacangel) reported

    @Fidomobile worst ******* service I’ve never had

  • KismetBookClub Kismet Book Club (@KismetBookClub) reported

    @Fidomobile FIDO MOBILE ALERT!! Fido has switched 100% AI assistants. Mine cannot understand or help me. A human can call me back next week!!! My phone is cut off for no payment even tho it is automatic debit and i have money in my account. FIDO i have no phone service and i am HAPPY TO PAY! ALERT ALERT ALERT FIDO NO LONGER HAS HUMANS AVAILABLE FOR INCOMING CUSTOMER SERVICE CALLS Today is THURSDAY and a human can call next week!!!!!

  • floofydoofbkup Pete (@floofydoofbkup) reported

    @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

  • Vince_Ltd Vince Ltd. (@Vince_Ltd) reported

    @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

  • drwales1 STEP-UP TRANSFORMER© (@drwales1) reported

    @Fidomobile You guys set up call backs you are not willing to honour . With your crappy data service up north . This is very pathetic

  • Vince_Ltd Vince Ltd. (@Vince_Ltd) reported

    @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

  • Dunumi TundeRich (@Dunumi) reported

    @KWoodash @Fidomobile Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

  • 001PalmerA 🇨🇦Palmer says: You can't accept the truth! (@001PalmerA) reported

    Man @Fidomobile and @Rogers Your customer service really sucks now. Now we have to schedule a appointment with your stupid ******* AI. That is so stupid it only cares about paying bills. So if we want to speak to a human being about a issue with a bill or account. It BS!

  • Vince_Ltd Vince Ltd. (@Vince_Ltd) reported

    @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤