Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/18/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (26%)

    Internet (26%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jemofalljems Certified Lover Gyal 👑 (@jemofalljems) reported

    @ehdubzzz @Fidomobile Too bad they use Rogers cell towers, so it's basically the same thing my guy. Go Telus or Virgin

  • popthathood K (@popthathood) reported

    @FidoSolutions @Fidomobile Still no internet or cell service

  • ahhegab AhHegab (@ahhegab) reported

    @RogersHelps We need to understand what happened and how it happened! How a mobile service like @Fidomobile disconnected because of internet cutoff? Unless it’s internet network !?what kind of infrastructure is this? #canadawide #internetdown @ONgov #rogersoutage we need answers!

  • realDevangDesai Devang Desai (@realDevangDesai) reported

    @FidoSolutions @Fidomobile Got Fido network but not getting OTP text message.

  • RuairiOFarrell ROF (@RuairiOFarrell) reported

    @Fidomobile @Tradgik_ Don't worry guys! They've assured me they will credit me 4 dollars for this... Absolutely ridiculous. They still couldn't explain on the phone why or when this will go back to normal. They couldn't tell me what the issue is.

  • Ek3i3i Pricey_forlif (@Ek3i3i) reported

    You guys are a big piece of **** @Fidomobile

  • Barinde53343858 Barinder (@Barinde53343858) reported

    @FidoSolutions Stop tweeting and help your technicians. Totally unacceptable. Monopoly @Fidomobile @FidoSolutions

  • Adewuyi_shola Adewuyi Brit (@Adewuyi_shola) reported

    We need to file a class action against @RogersBiz @Fidomobile I lost money because of their service outage yesterday

  • iTech_Ben Ben Cybulski :) (@iTech_Ben) reported

    @FidoSolutions @Fidomobile @FidoSolutions Oshawa home internet is still acting up when can I expect a fix

  • cssoz Lucien M (@cssoz) reported

    @KweenLexiLyfe @Fidomobile @Rogers Wait it is too slow or what? I isn't home to test