Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kitchener come from postal codes N2N.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/03/2024 03:15

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaCambridge Wi-fi
CanadaKitchener Internet
CanadaCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DH_12 Dave Houston (@DH_12) reported

    @Fidomobile Fix my internet asap.or I'm switching prividers

  • LeftsideEmiri LeftsideEmiri (@LeftsideEmiri) reported

    @Fidomobile is easily the biggest legal scam that exists. I’ve used it for 2 years and have asked for the cheapest plan. But the thieves have never sent me a bill below $100. Never giving and explanation. **** you fido 🖕🏽🖕🏽🖕🏽

  • JustinIsMayor Justin Nicholls 🦡 (@JustinIsMayor) reported

    Good bye @Fidomobile hello @virginmobilecan. One bar of 3G LTE in my backyard in the middle of St. Catharines was finally enough. I was in a full coverage area in the middle of three towers, but I rarely got service. My mother had the same issue.

  • lizetteale Lizette García ツ (@lizetteale) reported from Mississauga, Ontario

    Hey @Fidomobile @FidoSolutions why I am just getting 3G network for the past few days? Ugh 😑

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported

    @Fidomobile @FidoSolutions I have to wait 70 days for them to dispute it! Thanks for stealing my grocery money! #Poor customer service #sickofbadservice

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile You know what? I’m not furious anymore. I think it’s very interesting. The supervisor was very rude but serious and looked like he got the universal truth on his side. He treated me as an enemy instead of a customer. I want to remind him “calm down”!

  • Hardeep06434753 Hardeep Kaur (@Hardeep06434753) reported

    @Fidomobile I wanted to know if customer is getting 100$ bill credit are you guys always ask for proof

  • KimBarry61 Kim Barry (@KimBarry61) reported

    @Kimmy1016 @Fidomobile @FidoSolutions Awww honey ,i dislike these company's and their policies,no customer service!! If you need me message!!Xoxox

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile Actually I didn’t expect you to change a thing for me. I’ve already stated shopping around to look for a new provider after the disgusting customer service. But you came to me this morning without apology but an absolute threat. Bianca yelled at me, you threatened me, what else?

  • BinaNecak Bina Carreiro Necak (@BinaNecak) reported

    @Fidomobile your chat service is being ridiculous right now session times out after i type my question no agents available it disconnects me