Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (37%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy Gillow
(@gillow_nancy69) reported
@Fidomobile, been without phone service all day. I’m sure not having my only source of telephone conversation and data unavailable to me for a full day (and it continues) will be reflected in my next bill.
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Mississauga City Hall Is Corrupt
(@MeanGirlGremlin) reported
@BurmeseTornado @Rogers @Fidomobile I've been with fido for over two decades, and it's been great for me -- never had a problem...until today. But this is close to the worst period for me to be without service.
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Catherdinglove
(@CatHerdingLove) reported
@Fidomobile @FidoSolutions WTF man. When the services will restore. I am def going to change my service s. A lesson to learn.
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KayEl_Naushera
(@KayEl_Naushera) reported
@Fidomobile Rogers/ Fido must compensate me for loss of business and deficiency in service.
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Vishal Gupta
(@visgup) reported
@Rogers @Fidomobile Premium charges and No service. Why there is this service outage? Looks like we are in some war era. Such outage of services is not acceptable at all.
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Shamus McFamous
(@ShamusMcfamous) reported
@AboutRogers @Fidomobile Uhm, one piece of equipment can take down your whole network? Seriously? Nope not buying that. You guys have redundancy’s for everything. This reeks of ransom ware hacking
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KayEl_Naushera
(@KayEl_Naushera) reported
@Fidomobile Zero connection since last night... Canada's no.1 telecom network seems to be the worst in the world
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Amanda Leliever
(@rainbow_amanda) reported
@Rogers @RogersHelps @Fidomobile #rogersdown #rogersoutage all the customer service reps deserve a few drinks once this gets sorted out. Please remember that it's not their fault, they are working from home & having issues themselves. Remember 2 b kind, even tho it's frustrating
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Ria Renouf
(@riarenouf) reported
UPDATE: @RogersHelps has put out a statement re: @Fidomobile and @Rogers national outages and says that the root cause of the outage involves a recent Ericsson software update that affected a piece of equipment in the central part of the wireless network.
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tapasya
(@tapasya_in) reported
@Fidomobile @MrsTtheECE1 @Fidomobile any update??? Still “no service”