Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/29/2026 14:25

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (33%)

    Internet (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • bharathbkd Bharath (@bharathbkd) reported

    @Fidomobile When are you going to fix the network down issue? Its been almost 2 hrs since the services went down.

  • mejustik Mr. Mejustik ~ Heavy Hitter DJ (@mejustik) reported

    As I type this using my current @TELUS service, I'm having serious second thoughts about switching back to @Fidomobile considering Fido's been down since late last night

  • arpitshah_9 Arpit (@arpitshah_9) reported

    11 hours and still no network ! @Fidomobile @FidoSolutions - This is a big concern. Really impacting Monday work from home - Please provide an update asap !

  • Legenddreamer_ Pam (@Legenddreamer_) reported

    @CiViiLy @Fidomobile Yep. Rogers, Freedom included in that. Intermittent reports of cell/data service issues with Bell, Telus also.

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile What's up with the outage??

  • RAJ009F RAJU (@RAJ009F) reported

    @Fidomobile No network service in my mobile.

  • rbagdai Rahul Bagdai (@rbagdai) reported

    @Fidomobile @FidoSolutions what's hoing on? It's been 11 hours of downtime in cell service? I am missing out on so many important calls, messages / communication. Invest less on social campaigns, more on keeping services running efficiently. Not done.

  • emsobrepena Edizon (@emsobrepena) reported

    @Fidomobile unbelievable, there are network interruption and you didn’t even warn us.

  • BeeWheatley Bee Wheatley (@BeeWheatley) reported

    @KevinCYVR @Fidomobile Experiencing the same thing. I heard @Fidomobile has been down since midnight.

  • misseymarko missey marko🌸 (@misseymarko) reported

    @Fidomobile why do I have no service?