Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/01/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ImRajuParshetti Raju Parshetti (@ImRajuParshetti) reported

    @Fidomobile @divaqueen94 Mine is Fido phone...have issues. Not able to make calls, text nothing

  • emmabourre97 Emmanuelle (@emmabourre97) reported

    Is anyone having issues with @Fidomobile today? I have no signal at all

  • ayush0110 Ayush Saxena (@ayush0110) reported

    @Fidomobile - can you please share an update on what's happening? The network has been down since the morning. Unable to make/receive calls or connect to internet.

  • JJtheHoser JJ (@JJtheHoser) reported

    Hey @Fidomobile your silence is deafening around this outage today. What gives?

  • DayshaLove ✨Daysha Love✨ (@DayshaLove) reported

    Loool @Fidomobile get it together I got **** to do

  • ReginaWayd Regina Wayd (@ReginaWayd) reported

    @Rogers @RogersHelps @Fidomobile your ******* **** isnt working!!!! Please allow all your customers to use wifi call so at least we are not paying for nothing!!!!! #fido #rogers

  • FidoSolutions Fido Solutions (@FidoSolutions) reported

    @idhanya @Fidomobile Hi! Some wireless customers are experiencing an intermittent service interruption for wireless voice and data services. We apologize for the inconvenience, our team is working quickly to restore services as soon as possible. 1/2

  • svaliyani svaliyani (@svaliyani) reported

    @Fidomobile Any update on the outage? I am unable to make calls for few hours now!

  • abbiemercado abbie mercado (@abbiemercado) reported

    @Fidomobile, can you please advise when the network will be back?

  • chrisavery Chris Avery (@chrisavery) reported

    @JasonCobill @Fidomobile Apparently Rogers is having some kind of Canada-wide issue.. which would affect Fido