Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/04/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido service sucks. Cancel your contract now!!!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!

  • KhyatiW Khyati Wadhawan (@KhyatiW) reported

    @FidoSolutions @Fidomobile Leaving Fido forever, never coming back. It’s been more than week now since we are face troubles with internet and everytime we are getting the same reply from the technicians that there is an outage in your area. They can’t fix the outage in a week?

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @curatedbylala Fido service sucks. Cancel your contract now!!!

  • goskubs Todd (@goskubs) reported

    @Fidomobile Activated one of my 5 ‘extra hours of data’ only to have the minutes billed to my monthly plan. Fido refusing to acknowledge the issue - beware ‘extra minutes’ promise.

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @carlesdijous Fido service sucks. Cancel your contract now!!!

  • vphantom Stéphane Lavergne (@vphantom) reported

    Hey @Fidomobile why did you never fix your web site? It's been what, ~6 years and I STILL can't update my credit card on your prepaid site? "Oops, that didn't work!" (a 5xx error in your JSON API). I gave you VERY DETAILED debugging info the last 2 times, for nothing?

  • k1ng29ka1 1 (@k1ng29ka1) reported

    @Onelovepeace7 @Fidomobile @FidoSolutions Their home internet is going to **** too

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido service sucks. Cancel your contract now!!!