Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/12/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MavenS13 maven🌸sekhon (@MavenS13) reported

    love when @Fidomobile @FidoSolutions say they’ll fix a problem in 24-48 hours but it’s been 4 days and still no resolution…

  • chev1867 Aleem (@chev1867) reported

    @Fidomobile Very shocked that after 17 years of being a loyal customer and paying $1000s more a year than others do that your company didnt make an effort to keep me as one. Anybody got suggestions on better service providers??

  • m_erhejA1 Merhej (@m_erhejA1) reported

    Are there any outages reported in Mississauga L5B area? @FidoSolutions @Fidomobile #outage #internetdown #Mississauga

  • WhileyBill Bill whiley (@WhileyBill) reported

    @Fidomobile I will make a formal complaint with CRTC. It is my human right to be helped. FIDO will lose millions if it is reported that a child under the age of 18 dies because FIDO “chose” not to hep. I need a call back as soon as possible.

  • mayur_rafaliya Mayur Rafaliya (@mayur_rafaliya) reported

    Fido provides you with the worst customer service in the world. their customer service representative does not know how to read the bill, they don't about the process and They also don't know how to resolve a customer's issues. This is my first and last contract with @Fidomobile

  • AditSin83805931 Adit Singh (@AditSin83805931) reported

    @FidoSolutions I dont need your reply , i need solution @FidoSolutions @Fidomobile . I dont need your reply saying we esclated this , which i am hearing from last 2 weeks

  • maramasad1 maram asad (@maramasad1) reported

    @Fidomobile @diosaa_s The internet connection is not available since morning we are in Mississauga, I contacted customer service more than 4 times and still didn't fix, please help

  • pwrcord Réal🎸 (@pwrcord) reported

    @Fidomobile @FidoSolutions is it normal for you guys to send a phone I didn't order? Or change my monthly plan without me asking? Please help

  • JonathanLachan5 Jonathan Lachance (@JonathanLachan5) reported

    I ******* guarantee you that if your dumbass company spam calls me randomly during the day I will never buy one of your products ever again and tell others to avoid it too. @Fidomobile stop this ****. I want my phone to not be able to receive calls anymore. Its just a spam fest

  • ceesweetness 𝓒𝓱𝓪𝓷✨ (@ceesweetness) reported

    Since November of last year @Fidomobile and they still solve the issue.