Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/27/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Ale_IT_CA Ale 👩🏻‍🔬👩🏻‍💻 🇮🇹🐾🐶🌵☕️✈️ (@Ale_IT_CA) reported

    @Fidomobile there is a widespread issue with your network. No data, no incoming phonecalls, no outgoing phonecalls. When can we expect this to be resolved? Thanks.

  • emmabourre97 Emmanuelle (@emmabourre97) reported

    Is anyone having issues with @Fidomobile today? I have no signal at all

  • Tiger_JY Kevin Kim (@Tiger_JY) reported

    @Fidomobile Is the cellular service down right now? When is the expected timeline to resolve the issue?

  • LisaLum61 Lisa Lum (@LisaLum61) reported

    @Fidomobile I live in Windsor. While I was sleeping I received a text saying I was roaming in the US. Now I alternate between no service and a weak T-Mobile for literally seconds. What is the issue? I have a medical condition and need my phone.

  • amzmder KING (@amzmder) reported

    @Fidomobile fix my **** *****

  • ReginaWayd Regina Wayd (@ReginaWayd) reported

    @Rogers @RogersHelps @Fidomobile your ******* **** isnt working!!!! Please allow all your customers to use wifi call so at least we are not paying for nothing!!!!! #fido #rogers

  • shahnisarg28 Nisarg Shah (@shahnisarg28) reported

    Hello @Rogers @RogersHelps can you please update the current status on the outage everyone is facing? @Fidomobile can you please at least acknowledge the outage and provide the update please?

  • JZarankin Julia Zarankin (@JZarankin) reported

    hi @Fidomobile @FidoSolutions what is happening with my phone? Is everything down? When do you anticipate this will be resolved?

  • abdalbagi_ Abdalbagi Mohamed (@abdalbagi_) reported

    @emmabourre97 @Fidomobile Since last night no signal at all

  • JJtheHoser JJ (@JJtheHoser) reported

    Hey @Fidomobile your silence is deafening around this outage today. What gives?