Fido Outage in Kitchener, Regional Municipality of Waterloo, Ontario

@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

@Fidomobile Been trying to upgrade to iphone 12 pro for days now - online account bugs out and your phone support says they can't do anything. If they want to process the request, they have to charge me $45 and can't reimburse me..?

@Fidomobile Hey fido, I am getting high bill as my montly bill is 50 per month last time it was 107$, I talk with your customer care they said that bill the might of Service charges 40 for the first time, addition of 50 per month .But this month it went to 87 .Explain that to me.

@Fidomobile I am loyalrity customer for 10+years, and called CSR for a good plan and they didn't make this happen. I am very disappointed for Fido treated loyalrity customer like this. I am shopping round Kodoo, they all have good deal for new client.

@Fidomobile If I switch to another service, know that your website is a large chunk of the reason. It is a coin flip on whether I can even log in usually (today...not at all, other days, it might work). No, I am not that interested in following up on this point

@Fidomobile this company doesnt know the true meaning of customer service. Fake promises, fake show off for help. Never be a part of this carrier.

@Fidomobile It is Hilarious, 2nd complaint for this month, you guys need to upgrade communication between your employees, one gives promotional offer, second person denies it as first person did not put notes about that thing. Example of service getting worse....

@Fidomobile I can’t change my billing address. Error 502 shows up when I do that. Can you help

@Fidomobile I can change my billing address. Error 502 shows up when I do that. Can you help

Anyone else been having bad reception with @Fidomobile recently? Or is it just me?

@Fidomobile my bestie has had multiple fraudulent activities on her account and it's been reported dozens of times to you. You don't help her so it's my turn. I'll be blasting her story on every outlet, news and media source I can find! Suggest you resolve this with her asap!