Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/27/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Azmian2022 A Z (@Azmian2022) reported

    @Fidomobile I need to be compensated for my loss over the weekend I lost $450 because I couldn’t get through to my customer on time and they all was a emergency job. This is unacceptable. Just got off the phone with Fido and they only gonna credit $3 dollars are you serious ?

  • nadssshans η (@nadssshans) reported

    @FidoSolutions @Fidomobile my home internet has been down for 3 days!!! When will it be fixed?!

  • AprilBahar April Bahar (@AprilBahar) reported

    Why does my phone still have only 2 bars cell signal? Living in an urban center, I expect this to be resolved by now. @AboutRogers @Fidomobile #rogersoutage #rogersoutrage

  • arinxnicki NICKI IS COMING💥 (@arinxnicki) reported

    @Fidomobile @FidoSolutions We had issues with Fido, we had no internet services and anything for 2 days, I need something from you that can compensate. It was too difficult, was not able to contact anyone and my family.

  • GregorioAnselm1 Gregorio Anselmo (@GregorioAnselm1) reported

    @Fidomobile The Rogers clan are heroes. Whose taxes do we use to fund infrastructure, education and health care? Billions in Rogers taxes. .and you'll never know if they will be in business the next two or three years..Yes, life is not fair..

  • thepardesigirl the_desi_girl (@thepardesigirl) reported

    @Fidomobile hi team, I have been using Fido for ~3 months now. I have been getting flaky network ever since. I waited long enough to know that this is a persistent problem. Can someone please contact me on DM to assist me further with this?

  • CrippledU MetaMorphOsis (@CrippledU) reported

    Still without data @Fidomobile @rogers that’s 3-going-on4 days of no service despite having a contract for services - if #rogersoutage is bc of profit greed competence isn’t that fraud @FP_Champagne

  • MahmutSagban Mahmut Şağban (@MahmutSagban) reported

    @Fidomobile Regarding 8th July you are saying that my account be credited one day. How about the financial loss the interruption caused? That day I could not work&receive any order for the next day. My loss is about 500 dollar. What is your plan not to lose me as a customer?

  • stinger_7_ Stinger.eth (@stinger_7_) reported

    Hi @Bell, My family & I are seriously considering switching our landline phone, television, internet, and two mobile phone plans away from @Rogers & @Fidomobile due to their continuously bad service and lack of accountability. Kindly slide into my DMs if you can help, thanks!

  • Sathya90850735 Sathya (@Sathya90850735) reported

    @Fidomobile How much. And what is the compensation for the outage that recently happened? Our entrie day of work got interrupted..