Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/25/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DaleJr288 Laura Feeney (@DaleJr288) reported

    @iqster @richard680news @Fidomobile Darn well better be my FIDO service interruption backlogged me I'm still returning calls.

  • PushmeetK Pushmeet Kohli (@PushmeetK) reported

    @FidoSolutions @Fidomobile giving customers credit equivalent to a fee for one day is not enough. Thats just crazy! How about you ask your customers how much money did they lose because of your service being down for that day? This is totally insane and unfair. fidooutage

  • gforcelazar GLaz (@gforcelazar) reported

    @Fidomobile so like we getting a little discount this month for the outage orrrrrrrr

  • DebbieGBUK 🇬🇧🌹Debbie🌹🇬🇧 (@DebbieGBUK) reported

    @FidoSolutions @Fidomobile Will be checking for credits to both phone lines that failed from late night 18 April to early morning 21 April 2021. Millions affected & $millions lost by all Canadians BC of the lack of service 😡

  • dpadda13 Daljit (@dpadda13) reported

    @FidoSolutions @Fidomobile hey my fido home internet is not working. Since 2:30am. I did reset, unplug and plug in back but still not working. Is there outage again?

  • MsArleneD Arlene Duncan (@MsArleneD) reported

    @RogersHelps After being out all day, my @Fidomobile service was restored yesterday evening.

  • Heerakh Heera K H (@Heerakh) reported

    @Fidomobile No news on the Bill credit even after calling them repeatedly. I have already paid over 750 dollars in my 1st three months of Fido service where I should only be paying around 80 every month. Tired of this, Fido!

  • Michaelgunn67 DeepFriedFriend (@Michaelgunn67) reported

    @Fidomobile is the worst internet and phone company I’ve ever seen. Burn in hell for the constant and never ending ****** service

  • AniHajderaj Ani H. (@AniHajderaj) reported

    @farahng @Fidomobile to be clear most of that is because i bought a 12 pro on a contract, my service is roughly 70 a month

  • ArkhamSmoke Arkham Smoke (@ArkhamSmoke) reported

    @Rogers @Fidomobile That dip in profit? Ya'll took a pretty big hit from Shaw / Freedom mobile because you'd rather gouge for every sent and crush competition than actually be a service and company people want to do business with, not FORCED to do business with 8/