Fido outages and service status in Kitchener, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Alex k (@akctba) reported from Kitchener, Ontario@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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iVu (@WhoCntrl) reported@Fidomobile I accidentally deleted my eSIM while switching phones. Now, I’m trying to set up a new eSIM on a new phone, but I can’t because I don’t have access to the old phone number. When I visit the store, they says there’s an issue with my identification. Can u help
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Polygolferous (@OG_BC_Citizen) reported@Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address
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Shrikant Gupta (@Shrikan15918909) reportedShame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam
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Flair905 (@NHGANG240) reported@Fidomobile is the WORST company on Earth
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Lemonade (@LemonadeOnAir) reported@Fidomobile want to temporarily pause my fido plan, help!!!
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Caitlin (@caitlinjannelle) reported@Fidomobile I have been a customer for almost twenty years, but the quality of your service and customer service have declined so dramatically that I’ll be cancelling my plan in three months’ time, once my device is paid off. Good riddance.
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.
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Schmermmmmmm (@schmermmmmmm) reported@Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.
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Josh Robins (@joshie2424) reported@Fidomobile It got fixed. Fido refused to acknowledge it was your cellular system. Once articles came out your company did something. Terrible service.
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Vaibhav Panwar (@2vpvp) reported@Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido