Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (29%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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ScullyRDI
(@ScullyRDI) reported
@Fidomobile @FidoSolutions your app is down on android and asking to press on images...
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Xiang Zhou
(@vbirddz) reported
What happened to the home internet in Richmond Hill, ON? Very unstable connection. Ping to the Rogers DNS resulted 35% packets loss.@Fidomobile @FidoSolutions @RogersHelps
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Lakshay Malhotra
(@Lakshay26873531) reported
@Fidomobile I am a new customer and a student in canada. I just received bill for second month and it shows extra long distance calling charges but i was shown 50 min left out of my 1500 min when i last checked the app before month end. So can you please help as it is huge amount
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Andrew
(@snaakies) reported
@514_sid @Fidomobile Same problem here
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Yad e Ayyam
(@yad_ayam) reported
@Fidomobile 3- So after few busy days tonight around 23:45 I connect to live chat with Fido support about it and explain that I got an internet in new address but I'm not sure it is mine or not. After a minute I lost my connection!!!!
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DJ
(@TheChaunch) reported
Do not use @Fidomobile I pay out the *** for barely any GB and now that I've fallen on hard times due to covid they won't help me at all.
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D.M.Thakkar
(@dmthakkar001) reported
@Fidomobile terrible service! Got scammed by your agent who called to upgrade my plan on Aug 4th but took away my existing free services & verbally confirmed they were still free! Nope,I got charged for using them now. False promise to upsell the product..
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@ravipattanshetti
(@ravipshetti) reported
@Fidomobile @FidoSolutions waste of time n energy talking to customer care services. Different answers n no proper responses from agents.
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Yad e Ayyam
(@yad_ayam) reported
@Fidomobile 5- He/She told me that <<<Can you please contact back again by disconnecting the chat and connecting again as my system has technical issues>>> ??? And when I disconnect (At 12:09 am) and try to re-connect by chat, I got a message in chat window that it is out of business hours!!