Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (46%)
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Internet (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener, Waterloo and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Waterloo |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sibaditya Maiti
(@sibaditya) reported
@Fidomobile @FidoSolutions For my account number 917880214 I have been charged for full month where as I disconnected on 22nd Nov. Please help to refund the extra amount charged on my credit card.
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sky
(@iskyi) reported
@FidoSolutions @Fidomobile What happened your customer service? I had a interaction # and I sent DM yesterday (2:29pm) and No one is responding to my request until now. How long do I have to wait more?
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Dawn
(@linesbylyons) reported
@FidoSolutions . Which she’s been told for the past two months. Is this a reasonable wait time? I don’t know why you or @Fidomobile think this is acceptable customer “service.” She has been a loyal customer for many years but your lack of concern to assist her will make her look elsewhere.
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Dawn
(@linesbylyons) reported
@FidoSolutions @Fidomobile It was someone else from Fido who began the PM conversation a month ago to try to get help that still has not been received. I appreciate that now is a busy time but this started in October so there’s no excuse for the fact this customer is still waiting.
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Mindy.
(@Da_HomeGirl) reported
Ohh @Fidomobile @FidoSolutions It’s always a joy to call and receive no customer support 🫠
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Subhajit Sinha
(@sinha_subhajit1) reported
@Fidomobile Your customer care is just tossing calls with other departments and saying things are slow, wait a minute and then put on hold hoping the caller would terminate. I was in line 1:30 hr before they disconnect only to say hello and confirm identity.
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dipak kuchhadiya
(@DipakKuchhadiya) reported
@Fidomobile your live chat support is 3rd class. Please improve your service i had to wait 45 minutes to chat and then suddenly in between the convocation it ended automatically. Very disappointed with fido switching to freedom.
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Parth rajvi
(@parthrajvi) reported
@Fidomobile requested so many times Twitter DM and try to reach out no one picked up the call always on the hold.are you going to resolve the issue or not?
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Aly
(@AlySerendipity) reported
from
South Glengarry, Ontario
@FidoSolutions @Fidomobile I see the app/website are both down - any chance you have an ETA on when this will be back? :)
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Nitansh Sharma
(@Nitanshsharma) reported
@Fidomobile the most pathetic connection of Canada. Customer care doesn’t answer the phone. Just keep sending unnecessary bills. Trust me don’t go with Fido or parent companies. #canada #telecommunications