Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/13/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • prutang840 kyle (@prutang840) reported

    @Fidomobile cmon fido I wanna use my phone. Where's my discount for this interruption??? What if my kids school had a emergency. Fml

  • ggsargent Gsargent (@ggsargent) reported

    @Fidomobile hey Fido, your cell service is down at Derry Road and Winston Churchill in Mississauga. Unreliable all morning

  • JJtheHoser JJ (@JJtheHoser) reported

    @WillyNaylor @Fidomobile My Fido service has been spotty. I have signal now but not getting texts

  • dextroo Ali Mazhar (@dextroo) reported

    Is @Fidomobile down in Calgary. No service ??

  • yegsimon simon🌾 (@yegsimon) reported

    @Fidomobile I haven’t been able to dial out all morning. Fix it now you greedy rats.

  • arpitshah_9 Arpit (@arpitshah_9) reported

    11 hours and still no network ! @Fidomobile @FidoSolutions - This is a big concern. Really impacting Monday work from home - Please provide an update asap !

  • LifeLoveVancou1 LifeLoveVancouver (@LifeLoveVancou1) reported

    @TELUS any takers on fido customers who wants to leave @Fidomobile @Rogers after their network is down for more than 12 hours?

  • anahitarmp Anahita (@anahitarmp) reported

    From last night 11pm, I found out my Fido sim card is not working (complete service interruption). I do not have a landline phone and no wifi at home. @FidoSolutions when does this problem fix? Now I just connected some unsecured public Wifi! @Fidomobile

  • _MoodControl_ Otherwise known as Urge Overkill (@_MoodControl_) reported

    Hi @FidoSolutions @Fidomobile is there an outage with your network? I am not getting a #FIDO signal. Let me know as soon as possible. Thx.

  • Safari_int Arjiv Kudhail (@Safari_int) reported

    @Fidomobile @LidoPimienta @WitchProphet Hey Fido your service is down it’s 4 hours now I can’t connect to my kids .