Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/19/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile DO NOT, I Repeat, DO NOT use this company as your cell phone provider. They will fraudulently charge you for other lines, and never fulfill the promises they make when you sign your contract. BEWARE

  • coolamazon A V (@coolamazon) reported

    @Fidomobile Why are your chat agents not understanding a simple thing? I have requested for a call back from customer support multiple times over chat, and still nothing. Why are you guys doing this?

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile I don’t understand, did you fix the issue?

  • coolamazon A V (@coolamazon) reported

    @Fidomobile I have been trying to request a call back from customer support and it’s been 30 mins already and your AskJack chat agents are just wasting my time unnecessarily. How can I request a simple call back from customer support?

  • DancesWithLysol DancesWithLysol (@DancesWithLysol) reported

    @roof_talks @Fidomobile People use phone numbers as a method of signing in to things? Email addresses are typically what's used for usernames because they're more secure, and offer a good channel to send "password reset" emails. Why would someone use their phone number for a login?

  • vikasjaswal07 vikas jaswal (@vikasjaswal07) reported

    @Fidomobile please stop misquoting and misinforming people when you signed up for new contract. Completely cheated with with policies and customer service. Never delivered on your promise. Beware people.

  • karrysmatick Karishma (@karrysmatick) reported

    @Fidomobile I need help ! I am sorry but I do not wish to talk to ur BOT “Jack” ! It’s just impossible to get in touch with you guys ! SO FRUSTRATING!

  • lisaeoxox lisa (@lisaeoxox) reported

    @Fidomobile horrible company. Harrassing me over and over for money when I told them I can't afford to pay the full amount. So I guess they expect me to rob a bank?

  • 3_3N3_3 Nelles❤️ (@3_3N3_3) reported

    @Fidomobile @FidoSolutions Is there an outage in Brampton or something?

  • ElleWasted Elle Waste (LoriAnn) (@ElleWasted) reported

    @Fidomobile why is @Rogers trying to steal me as a customer by offering internet service that's faster and less expensive when they're the same company but when I call Fido CS they can't offer me the same deal?