Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (32%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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shaunnap
(@shaunnabanauna) reported
@Fidomobile cell tower down? Can't send texts and neither can my spouse
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Shivansh gupta
(@shivanshg_93) reported
@Fidomobile @FidoSolutions I had changed my plan from $55 - 6+2gb to $55 - 25gb on May 21 2021. My 6+2 gb plan had a promotional $10 discount which was removed when i changed it. But the same day i asked the customer service to revert it to my old plan which had the $10 discount.
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Huh
(@whatthefemmme) reported
@Fidomobile Switched over to Fido from bell, never had better service. Thanks!
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Sean Bray
(@iamseanbray) reported
I’m considering leaving @Fidomobile due to their problematic app and poor (little to non-existent) coverage in my area. Any recommendations? #cellphone
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❤️NOREEN KHAN ❤️
(@noreen_mahboob) reported
Seriously Rogers! We’ve been down for 6 hours. @RogersHelps @Rogers @Fidomobile
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Shivansh gupta
(@shivanshg_93) reported
@Fidomobile @FidoSolutions But after 5 business days the bill just went down to $104.96. Again talking to customer service on 24 june. they said that from July bill my plan would be of 6+2 gb+$10 discount on my plan & additional $10 would be deducted from bill since i paid extra.
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ShockTroopCAN
(@ShockCan) reported
@Fidomobile Not able to log into my account to pay my bill.... ever since the new version of the app came out. Website is also not working
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Ladybug
(@Laadybuuug) reported
Early morning row with @Fidomobile customer service, which I was right and finally she removed the extra fee, but not a good feeling to start the day !
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Ставка
(@ctabka_art) reported
Fido: To register your account, you need your account number found on the service agreement! The service agreement: x-xxxx-1234 @Fidomobile
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Wholesome
(@roseNES5) reported
@Fidomobile your wifi still keeps going out, i called your people yesterday they said they were fixing wires, and this was at 3, and it fixed at 12, now its out again why does this keep happening? you should probably check if another wire is down