Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (51%)
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Internet (33%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Anmol Dhariwal
(@anmoldhariwal1) reported
@Fidomobile When I complained about it to customer service, the first guy hung up the call.. i called the second time and spoke to someone that I was tricked and a fraud was committed with me, he said he cannot do anything #FraudFido
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itsonlyme
(@DLY_Com) reported
Never doing business with @Fidomobile again. Crappy company with unhelpful customer service. I don’t believe they appreciate your business anyways. Stick with Bell.
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Nadege Cassendo
(@Nadegeous) reported
@Fidomobile I am going to cancel my account in July, but in the meantime the plan I currently have is listed at half price of what I am paying. Can I change my plan and then cancel without penalty or is there a contract? I'm doing the switch online and it doesn't specify there is a contract.
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Riaz Malik
(@Riaz_Malik4) reported
@Fidomobile Hey I am trying to get some help you guys aren’t that helpful at all. Customer service support sucks
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Jon Arron
(@JonArron1) reported
@Fidomobile Bags, fany packs.. laptop cases, to bad my wist is bare.
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Anmol Dhariwal
(@anmoldhariwal1) reported
@Fidomobile I just activated my sim yesterday and was on call with customer service and they informed me that my plan is 10 GB only. But the sales person who offered me this plan from Fido told me that plan is unlimited which is 10 GB full speed (you can check the call recording) #FraudFido
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Rami Kiwan
(@rami_kiwan) reported
@Fidomobile I need to renew my account before it expires. I follow the required steps by your Contact Us service, but no agent is answering the call at the end. Kindly help.
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Dr. Tam Brisibe
(@GoodieTam) reported
I can confirm that @Fidomobile customer service is horrible.
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Jimmy Pham
(@jpham6o4) reported
@Fidomobile worst cusomter service. Been a loyal customer for over 10 years and you let a customer go without doing anything. Going somewhere else where they will appreciate my business
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Vincent Tran
(@Vincent24349665) reported
@Fidomobile where is your fraud team? I have been locked out of my account for days now after removing a fraudulent line that was activated. Straight to voicemail for both numbers provided by CS. Left messages, no response. What kind of service is this?!