Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (42%)
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Total Blackout (7%)
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E-mail (3%)
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Wi-fi (1%)
Community Discussion
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Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kavish Nursimulu
(@LeKavish) reported
Hey @Fidomobile , way to dodge responsibility. No changes to my billing info but Fido can’t process my automated payment but laying blame on my bank with zero explanation or RCA. Yet the same card is working fine for Fido internet. 7hrs on call,no resolution! @Bell here I come!
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@Adv. Afshan Goghari
(@cleanmahim) reported
FIDO is a big CHEAT COMPANY. They cheat international students and the OSL at Walmart is helping them. They mislead and the associate named Mandy with FIDO is rude and disrespectful. I have got a bill of CAD 232 when I was told I will get 60 Cad @Fidomobile @FidoSolutions
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F Sk
(@iAmFsk1) reported
@Fidomobile your customer service is useless. I am cancelling and moving to another. Btw, don't give offers that you can't fulfill and fool your customers. Pathetic...
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Adithya Vyas
(@Vyas_Adithya) reported
@Fidomobile Started receiving ~2k scam calls/day. Called service centre : No help. Now you slap me with a 3k bill and put me through long holds. When asked for why am I charged 3k, you say pay now and we'll tell later. #extortion #consumer_rights @ONconsumer
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averie
(@averiejordanna) reported
@Fidomobile you need to do something about this. i have not once encountered a nice customer service representative. they all have an attitude
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damla ertugrul
(@dmlertgrl) reported
What a robbery @Fidomobile and 3hours wait time to talk to customer service ridiculous!
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Paul Gill
(@PaulGil48156793) reported
@Fidomobile You guys are deceiving customers with your win back deals. I got multiple offers and called into sign up and was told I am good to go. Now I received a bill that doesn’t line up with the offers you gave me and your support team tells me I am SOL. I have the emails
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Jaskirat Dhindsa
(@JaskiratDhindsa) reported
@FidoSolutions @Fidomobile and get this, now, 6 almost 7 months later, because my contract expired and I renewed it, they say I no longer get the credit (that they didn’t give me for 6 months). Y’all blaming me cause my damn contract ran out waiting for you guys to contact me??
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Malvika Bhanot
(@bhanot_malvika) reported
thats why I continued to use my intrl. calling feature like before but i recently found out that i got charged an exorbitant sum of $160 (CAD) for the same. Tried to talk to the customer care. No solution or cooperation from anyone. Rude and inconsiderate. NEED HELP ! @Fidomobile
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Ray Bhatia
(@BhatiaRay) reported
@Fidomobile hi I have a $10 tablet plan I'd like to suspend service (as I am going abroad) rather than cancel how is this done and is there a cost involved?