Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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harkirt singh
(@harrywriter7) reported
It’s been 6 months using @Fidomobile and they still send me the extra bill charges and whenever i try to call them they put me on hold or disconnect the call. What kind service is this @Fidomobile . I think they don’t care to provide any after sale service to customers.
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Dee
(@thepardesigirl) reported
@Fidomobile I had been referred by a friend to use Fido when I had just emigrated to Canada. It's been 4 months to that day and neither I nor my friend have received our reward. We have contacted customer service and written several mails. Please help!
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Alex Tipaldos
(@kellergraham) reported
My @Fidomobile suddenly displayed No Sim Card Installed. After a hard reboot, network now shows @RogersHelps ?!
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Jessie Hunter
(@Dat_Canadian95) reported
@Fidomobile I think you might have to let your help desk/sales team know the check the live chat ....was told at least 13mins and I'm nearing my hour on this chat ...was being transferred to another department...I thought
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Ankur Sharma
(@ankursharma1602) reported
@Fidomobile hey Fraudo! I ordered a device on 30th July and still haven't received it. Every time I try contacting customer care I'm asked to wait. Haven't seen a more lousy enterprise ever. What's up?
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Amitabha
(@amitabh2014) reported
@Fidomobile is such an unprofessional company that despite the fact a Case No. was created by them, they don't provide an update, no communication and customer service is totally useless. I guess the culture comes from @Rogers; we all know @RogersHelps when Canada was shut down
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Mediaoverkill
(@Mediaoverkills) reported
@Fidomobile Just got my fido payment, you guys only deducted 10 dollars, which you think makes up for that day of bullshit, unable to reach anyone for an emergency, unable to get entertain, no idea where i was going because GPS was down, ******* cheap ***. Switching to virgin
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Eric Wilson
(@ericwilson_112) reported
@Fidomobile can any of you guys figure out why data is so slow in the area of downtown Niagara Falls…?
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NakedCoffee
(@NakedCoffeeLive) reported
@Fidomobile Please remove your pride logo and background on the login page. It's been over since June 30th. There is no more need for this.
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MUKESH DHATWALIA
(@impeccable_soul) reported
@Fidomobile @FidoSolutions This is not how you a treat a customer who has been with you for more than seven years. Please take ownership and fix the issue. Please be courteous of other people time. Shouldn’t be my job to chase you and your team to fix an issue caused by you