Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/24/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ChelseaP_PR Chelsea (@ChelseaP_PR) reported

    what happened to @Fidomobile they use to be so amazing w customers even better because you never needed customer service. Now it’s seems every issue takes 4 calls/transfers. And then a follow up bc of issues. I just wanna give you my money and have a plan & phone that works 😢

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @howardruns @Fidomobile Fido’s roaming charges are a rip off scam. Cancel your Fido contract today!!!! #fidosolutions

  • UdbhavZaroo Udbhav (@UdbhavZaroo) reported

    @Fidomobile Poor Customer Service. Encouraging Fraudulent shops who sell Fido. I bought two new lines and I was promised my setup service fee will be waived off but that's not the case and when I talk to cust. care to help me out they said they can't and store has all excuses.

  • Treefree1 Trish Friesen (@Treefree1) reported

    Hey @Fidomobile customers , are you aware that loyal customers are offered 1 gig of data for $45.00 but new customer offers are 6 gigs for $45.00. Just an example of customer loyalty . I don’t use all my data and was looking to reduce my plan . Fido loyalty ?

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido’s roaming charges are a rip off scam. Cancel your Fido contract today!!!! #fidosolutions

  • KabirKhurana12 Kabir Khurana (@KabirKhurana12) reported

    @Fidomobile Is there a planned maintainence going on..since app and website logins are down and till what specific time would it be on.

  • GhantaBabaJiKa Ashish Mehra (@GhantaBabaJiKa) reported

    @Fidomobile I had ordered a device 10 days ago. I have no idea whats happening and the excitement is already down the drain. While placing the order, it was mentioned I would get it in 2-5 days but I havent received any update on it yet. I have to travel on Saturday and I need it

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido’s roaming charges are a rip off scam. Cancel your Fido contract today!!!! #fidosolutions

  • anthony_t_1999 Anthony Thompson (@anthony_t_1999) reported

    Hey @Fidomobile why are you only offering some customers extra free data due to the week long power outage in Ottawa? I was told it is not possible despite knowing several other customers who you helped.

  • UdbhavZaroo Udbhav (@UdbhavZaroo) reported

    @FidoSolutions @Fidomobile Appreciate the quick resolution Van from your team could provide me. I wish all your customer support staff had the same intent. Thankyou so much