Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/22/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CiViiLy Cindy (@CiViiLy) reported

    Just realized my cellphone service is down. WTF @Fidomobile?!!! Apparently service has been down for 8+ hrs. 😳😳😳

  • Rajan_GOhm Rajan (@Rajan_GOhm) reported

    Yo @Fidomobile when are you guys going to resolve your Service Outage today?

  • SnowyChops SNOWY (@SnowyChops) reported

    @Fidomobile I have no service?

  • Itskeyshh ARIES SZN ⚡️ (@Itskeyshh) reported

    Haven’t had service alllllll day @Fidomobile 🙄

  • QuesnelleS Sarah (@QuesnelleS) reported

    @Fidomobile @FidoSolutions when is this “minor” outage thats effecting millions nationwide and has been going on for almost 12 hours going to be resolved?

  • DeepTakkar3 Kane Army DSZ (@DeepTakkar3) reported

    @Fidomobile Teach your customer service on how to talk to your damn customers. Ridiculous and a minus 5 for your that aspect and hopefully you fix that damn outage. Just because of your issues, missing on so many urgent calls. Pay so much than others and yet get to suffer.

  • Reyesnna Anna Reyes (@Reyesnna) reported

    @Fidomobile is the Fido down? I can’t seem to be getting my network working.

  • randompplad Andy (@randompplad) reported

    @Fidomobile how much longer will the outage last? Never experienced such a long outage

  • DhallaGurpreet Gurpreet Dhalla (@DhallaGurpreet) reported

    Many Rogers and Fido wireless customers are being impacted by a countrywide cellular service outage and have been left unable to make calls, send text message or use mobile data. @Rogers @Fidomobile

  • lupdincampulung M S _ Canada 1st (@lupdincampulung) reported

    @Fidomobile no service