Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/06/2026 17:10

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (65%)

    Phone (65%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @howardruns @Fidomobile Cancel your Fido contract. They’re roaming charges are ripping people off daily. #fidomobile

  • JasonMakerd Jason มาเกิด (@JasonMakerd) reported

    @Fidomobile you really just have no one working in tech support eh? It's just endless wait times until the next time someone is in office, apparently

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido service sucks. Cancel your contract now!!!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido roaming charges are a scam!!! Cancel your Fido contract today!!!

  • MyCustomerXperi MyCustomerExperience (@MyCustomerXperi) reported

    Is anyone else having network issues with @Fidomobile today? :/

  • smittpatell Smit Patel (@smittpatell) reported

    @Fidomobile I was told that my activation charges will be waived off while subscribing to Fido but my first includes activation charges. Please provide me with solution.

  • who_is_allen allen (@who_is_allen) reported

    @Fidomobile is the worst, total rip off !!!!!

  • Mirasona4u Mirasona (@Mirasona4u) reported

    @Fidomobile We pay for emergency service? Network down.. maybe increase your capacity BEFORE you keep adding subscribers? Regulator should do stress tests on networks and force capacity investments if needed. Need cell service when the lights go out!!!

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported

    @Fidomobile what is happening with Fido’s service@in the west end of Ottawa? Since the storm, I have had no data for nearly 24 hours, and half my calls won’t go through. #unacceptable

  • MrOodusi Yomi (@MrOodusi) reported

    @Fidomobile Come fix ur network bro !!! I need to do my homework 😕