Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 11/29/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener, Waterloo and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet
CanadaCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Saliya_sallu Salman saliya Munshi (@Saliya_sallu) reported

    @Fidomobile Fido scam. I used Fido since 2 year. From now on (January 2021 to till date ) Fido charged me long distance minute. For the matter of fact I never used any long distance minutes. Still Fido added 15$to 20$ every time in my billing cycle. It’s not a good strategy Fido.

  • zouiscripted91 ana’s little prince (lilly) (@zouiscripted91) reported

    @Fidomobile fic your problems. i need to know if i’m wasting all my data or now

  • DonnyInOttawa Donny Caldwell (@DonnyInOttawa) reported

    Hey @Fidomobile if you need a current customer to test out the Pixel 6, I will gladly sign up!!!!!!

  • MomOffDuty_CDN Mom Off Duty (@MomOffDuty_CDN) reported

    Is the @Fidomobile website down today? Or is it just my account?

  • DorkFrom ORK from Dork (@DorkFrom) reported

    @Fidomobile Fido sucks try billing you for broken phone and would not cancel the account even when phone is broken and then they said bill credit team to harass you for something you never used or made a single payment on Fido Rogers suck

  • asjen Alice Jen (@asjen) reported

    @FidoSolutions @Fidomobile : My husband, who has a phone with my Fido plan, was out walking earlier night (in Toronto) when he got a text message saying he activated roaming service in the US. But he did not and was not in the US. Any idea how this happened?

  • Rutvijknows Rutvij (@Rutvijknows) reported

    @Fidomobile I am really disappointed when y’all registered an “illegal” charge on my account tagging it as a long distance charge. I’m not gonna pay for something I haven’t used. If you can’t fix this breach, I’ll pull the plug from Fido.

  • vasaya_anil Anil Nooruddin Vasaya (@vasaya_anil) reported

    @Fidomobile I have an issue outstanding and your customer executive gave me false statement on call and literally made me angry as well. Can you please resolve the issue my number is 6478636189

  • hellojackitty Jackie Kittie (@hellojackitty) reported

    A member of staff @WISHvancouver asked to look at my Wi-Fi Signal during my 2-night stay at their shelter, Jul 26-27, which is my cell phone provider @Fidomobile got leaked. Within a day of that event my data plan (20GB (+1GB $20 top up) had to be paused despite normal usage.

  • ShashersLife Shannon Mischuk (@ShashersLife) reported

    Hanging in the mall, listening to the @virginmobileusa staff tell the customer that @Fidomobile wreaks people’s credit and will hurt you getting a house. #hmmm interesting fakes tactic #Virginmobile @CFFairviewMall #canada