Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/18/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ranveersandhu94 i love my india 🇮🇳 (@ranveersandhu94) reported

    @Fidomobile biggest fraud company called on my number and issue new number i dont want any mobile number Close this right now

  • oilers1975 Greg payne (@oilers1975) reported

    Ok @Fidomobile is the worst cell reception. I’m done

  • dboyzmusic D-BØY (@dboyzmusic) reported

    @Fidomobile @FidoSolutions you charged me a ridiculous amount on last bill without clarity. I lost valuable time in getting this sorted. Over a month & still no call back from a supervisor. Awful customer services

  • leeciexox alex~ or whatever (@leeciexox) reported

    We lost power??? Yay for hot weather and windy ****. But bless up for my phone plan providing 5 hours of free data 😎 @Fidomobile

  • Scripted4 Kasia (@Scripted4) reported

    @Fidomobile @jdutchermusic @haviahmighty I think I deserve some kind of compensation for being part of a failed network like what you guys are having.There’s always a problem, you’re ruining my life

  • ikemopara ikem opara (he/him) (@ikemopara) reported

    @Rogers Hi. I’ve been with you since your acquired @Fidomobile. 17 years, 2 personal cell lines, 5 cities, 9 different homes, 3 bus cell lines, and every residential service you offer, our cust service & support over the last 24 hrs, has burned that to the ground. @RogersHelps

  • HusanpreetK Husanpreet khattar (@HusanpreetK) reported

    @FidoSolutions @Fidomobile had Avery bad experience with Fido billing error and no response from the credit department either. Issue still not resolved . Hope someone can guide to contact higher authorities.

  • bharathbkd Bharath (@bharathbkd) reported

    For one full day service interruption, @rogershelps @Fidomobile decided to give $0.5 credit on May month's bill. Blessed..!!! Two of my critical transactions which I could not complete due to 'No OTPs received' worth 50 cents. 🙏 #fido

  • kanwarpss Kanwar Pal Singh (@kanwarpss) reported

    Been on hold on @FidoSolutions 24x7 tech support number for the past 35 minutes. If you’re going to make customers wait for so long, at least add more songs. #LongWaitTimes #MakeMyInternetWork @Fidomobile

  • EvangDJones Evang. Dayle Jones-Johnson (@EvangDJones) reported

    @Fidomobile very DISGUSTED at the measure of service I'm receiving from one of your associates being n hold for 40 minutes