Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/28/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • maddieecrombiee mads (@maddieecrombiee) reported

    Just gonna throw this out there. @Fidomobile will forever be better than @virginmobilecan ..... virgin has done nothing good for me, and when you call them instead of them helping you they direct you to self service that doesn’t even solve your problem. Worst customer service .

  • kimi_tan Kimika (@kimi_tan) reported

    Called @Fidomobile to get my $45 setup fee waived when I was promised it would be when I first set up my phone. Lady said nothing they can do. Extremely disappointed with Fido’s service. Should’ve sticked to @Bell …

  • jrgleafs1 Justin (@jrgleafs1) reported

    @Fidomobile I cannot log into my account, through site or app. I've read reviews on the recent update and others are having the same issue...please help

  • preschie Omasi I (@preschie) reported

    @Fidomobile since the new update I can't access the app. I've uninstalled and reinstalled the app. I still have the same issue

  • Joel08322500 Joel Dieudonner (@Joel08322500) reported

    @Fidomobile I can’t login in my account

  • taiwochurchill1 CHURCHILL TAIWO-OYE (@taiwochurchill1) reported

    @Fidomobile @ShayLia_ @Elisapie Please, what is happening to Fido network. Been out 9f service for about 2 hours now and it is affecting my work.

  • Stefan78s Capt. Stefanitely, C.D.🇨🇦 (@Stefan78s) reported

    @Fidomobile I have been absolutely underwhelmed by Fido so far...from the service to the lack of decent phone selection.

  • itsphoniie 👽 (@itsphoniie) reported

    Tell me why @Fidomobile didn’t give me a credit for the interrupted service 🙃

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Code4Frosty @Fidomobile @FidoSolutions Try uninstalling and reinstalling. That seems to help resolve the issue