Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/27/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Jay_2_The_Eff Jay (@Jay_2_The_Eff) reported

    @Fidomobile Hi Fido, trying to place calls , but it says no connection. I'm in Atlantic Canada. Is your service down?

  • nakhrebaz_jatti 𝔖𝔪𝔦𝔩𝔢 (@nakhrebaz_jatti) reported

    @Fidomobile from a week Home internet is a constant problem with #fido Keep motivating me to change it

  • TheFrostyPuma TheFrostyPuma (@TheFrostyPuma) reported

    @Fidomobile Maybe work on customer service rather than tweeting about ******* Tacos

  • deseguin Denis Seguin (@deseguin) reported

    @Fidomobile I paid my mother-in-law’s mobile bill but you keep texting saying it’s not paid and you will cut her off. Maybe if you had a customer service number we could sort this out.

  • Naresh_Ravi1 Naresh (@Naresh_Ravi1) reported

    Hi @Fidomobile , I experiencing issues changing billing address. When I'm trying to click on the update billing address it shows nothing. I have tried with different browsers but no luck.

  • jzed7 jzed (@jzed7) reported

    @Fidomobile Just let me authorize the port out phone number!!! Your roaming network DOES NOT WORK

  • CSSStudent1 CSS Student (@CSSStudent1) reported

    @Fidomobile I have been scammed in Fido store chatueguey -Quebec. Please help.

  • Digitaldic3 Simon (@Digitaldic3) reported

    @BenKlass @FidoSolutions @Fidomobile I even tried another browser just in case. I saw that a js bundle and another asset returned 404 and assumed something bad happened on your end. Anyways I tried again now and it works.

  • theregoesCarly Carly 🐈 (@theregoesCarly) reported

    @RJO1111 @Fidomobile @bell charges $12 a day as well. It’s terrible.

  • Shawnml413 Uncle Bob (@Shawnml413) reported

    @Fidomobile Fix your internet. Don't tell me to talk to your help desk, don't tell me to call your help line because I've done that and done everything I've been told. Just fix it.