Fido outages and service status in Kitchener, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- Phone (56%)
- Internet (28%)
- E-mail (9%)
- Total Blackout (3%)
- Wi-fi (3%)
Live Outage Map Near Kitchener, Ontario
The most recent Fido outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Phone | 2 months ago |
|
Kitchener
|
Phone | 6 months ago |
|
Waterloo
|
Phone | 6 months ago |
|
Cambridge
|
Internet | 6 months ago |
|
Cambridge
|
Phone | 6 months ago |
|
Kitchener
|
Internet | 9 months ago |
Community Discussion
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Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Alex k (@akctba) reported from Kitchener, Ontario@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Raphael Ison (@ralphininja) reported@Fidomobile @FidoSolutions I would love to get in contact with someone to see if there is anything Fido can do for a long time customer who just got screwed by Fido’s customer service team
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“a demon” (@marcomonizz) reported@Fidomobile plz help me idk where my phone is and I need it before I leave the province
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rajeev saini (@rajeevs69237738) reported@Fidomobile @Fidomobile I am having a billing issue when i call the customer care they say finance team will take care of it and there is no way i can reach them directly. Can someone please assist as a new bill is getting generated
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lalit (@saintlittt) reported**** it everyone we should really bring back flip phones because I’m exhausted 2 days and still no resolution because everyone is lost at @Fidomobile @FidoSolutions and @apple
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Ruben Cordero (@rubenchini) reportedwhat is happening with @Fidomobile ? got tired of offering a good service?
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Matthew Hamilton (@ChocoLoco1991) reported@Fidomobile Your internet service has been going out all week for 30mins to an hour at a time. What is going on??
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Stephaneige🧡 (@canuckstephers) reported@Fidomobile hi there. I’m a now former customer but there’s a credit balance left on my old account. How would I go about getting those funds back? Thank you.
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Mehta Parth (@parth_mehta_98) reported@Fidomobile Fido is the worst operator to be with!!! It seems like fido doesn’t care about their customers anymore. Your customer service department should be improved.
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aman640 (@aman6405) reportedHey @Fidomobile team, I have struggling to get resolutions to my issues from your customer support team. It sucks, I'm so much frustrated with the level of service that although a am a new customer on your network, I am evaluating to cancel the services.
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Nikita Dadlani (@nikitadadlani) reported@Fidomobile I bought a mobile and ported to Fido on Dec 27. The phone did not show up until today on my account (I've following up every other day on calls). Now I got an email that it's added but it doesn't have the boxing day deal, neither does it reflect the downpayment. HELP!