Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/01/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • s2unnaaaycee_ Sunny Cee (@s2unnaaaycee_) reported

    @HealingVisionz @MobileSyrup @Fidomobile Absolutely agreed. I wasted a lot of time contacting Fido. I’ve been with Fido since 2010 and lately I’ve been questioning why I am still with them. My service is not even working today and I’m going to be contacting them now.

  • Jonatha09558151 Jonathan (@Jonatha09558151) reported

    @Fidomobile wifi is **** crap

  • ladysaini Rupleen Girn (@ladysaini) reported

    @Fidomobile Hi Fido! I am a seriously dissapointed customer! I really hope I can be helped with my major issue. I made a switch from Rogers to Fido but after my experience, I want to go back to Rogers!

  • vbemiy Veronica (@vbemiy) reported

    @Fidomobile after 20 years of ridiculous customer service 🙄 I finally decided to cancel a service that only asks me to pay more every year and do not value loyalty. I received my last bill and I asked them to email me a copy as I no longer have access to the my account t to

  • anjenaa_xo Anjenna (@anjenaa_xo) reported

    I have 15g of data and yet my 3G is so trash @Fidomobile never works!!

  • bcpandeya Bibek Pandeya (@bcpandeya) reported

    I don’t recommend @Fidomobile at all. I am currently with a different service provider. On June 5th, they offered me a plan and iPhone 11 pro max at $33.33/m with $0 down. Deal was done and I was waiting for more than a week for the sim and the phone.

  • RulerofE McSkeletor (@RulerofE) reported

    @Fidomobile I’m relieved that white men never appear in commercials anymore.

  • Kulveer35939698 Kulveer (@Kulveer35939698) reported

    @Fidomobile It was not even mentioned in my agreement that add on service is valid for 2 years. This whole thing gave me so much mental stress. (3/3)

  • Budcat Jacqui (@Budcat) reported

    @Fidomobile I received a long distance charge on my last phone bill for a 25 min call to Nicaragua. I spoke to a Fido representative and he insisted that Fido’s records indicated that this call came from my phone. I have never called Nicaragua nor do I even know how.

  • ym1Arkcxne Alex🧍‍♂️ (@ym1Arkcxne) reported

    @Fidomobile @FidoSolutions ******* wifi sucks ***