Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- Phone (56%)
- Internet (28%)
- E-mail (9%)
- Total Blackout (3%)
- Wi-fi (3%)
Live Outage Map Near Kitchener, Ontario
The most recent Fido outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Phone | 2 months ago |
|
Kitchener
|
Phone | 6 months ago |
|
Waterloo
|
Phone | 6 months ago |
|
Cambridge
|
Internet | 6 months ago |
|
Cambridge
|
Phone | 6 months ago |
|
Kitchener
|
Internet | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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Alex k (@akctba) reported from Kitchener, Ontario@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Isabelle 🇨🇦 (@DesignIsabelle) reportedI just learned that @Fidomobile will be waiving all data overages ( in Quebec ) that happened during the multi day power outage we had because of the ice storm. Well done 🙌🏻 Fido
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Tweet (@Dustonfoster) reported@PurolatorHelp @Rogers @Fidomobile Ordered new phone from FIDO somehow they ship device WITHOUT a street NAME? Doesn’t help that the confirmation email doesn’t show the address, just the city so no way of knowing this until you manually track the order on the Purolator website
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Nora (@Nora95853908) reported@JonnyHTown @Fidomobile Also, I've been a loyal customer for a few decades and I'm seriously thinking of switching. This is really bad , not even on bill is clear what they charge for. Very disappointed.
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FabulousFearlessFit (@FabulousFit40) reportedIs @Fidomobile ‘a whole website down?
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West Van Girl (@WVanGirl) reported@Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.
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Vanessa Mulvey (@djpinksky) reported@Fidomobile after being a loyal customer for 6 years I am so beyond frustrated with the service I have received continuously for the last two years. This is going to be a long one but I’m fed up. January 2019 - YOURE company calls me to offer me a new phone and plan, everyday
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Kranthi (@Krantikagithapu) reported@Fidomobile @aloneitan @FidoSolutions waiting for your support to answer my call for more than 90 mins now. Can someone help me. Thanks
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fakoua (@fakoua) reported@Fidomobile voice mail access code issue today? Can't access my voice mail even after reset.
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Vanessa Mulvey (@djpinksky) reported@Fidomobile for 1 month. I finally told you guys I would have no problem getting an upgrade but I don’t want my bill to be any higher. You offered me a phone and plan that were on sale. I receive the phone and it’s the wrong phone so I call you guys and that phone plan you
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Ahmet Danismaz (@thelostlaz) reported@FidoSolutions I lost approximately $500 in 2.5 days, is @FidoSolutions @Fidomobile willing to pay my lost. By law, company suppose to have back up power, unfortunately they dont give a damn about whats been happening.