Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/20/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsPrettyMaymay Simply May.. (@ItsPrettyMaymay) reported

    @Fidomobile Im expecting a big credit on my next bill! This service interruption is unacceptable! #fidodown #fidooutage

  • Samscaf LC citizen (@Samscaf) reported

    @Fidomobile hi am Uber delivery driver I couldn’t use my application to work since this morning due to Fido internet problem unfortunately I lost my all my day Revenu

  • anniieang Annie (@anniieang) reported

    @giftyminhas @Rogers @Fidomobile It’s the whole morning and until now still no signal

  • MeanGirlGremlin Mississauga City Hall Is Corrupt (@MeanGirlGremlin) reported

    Still no service! Goddamn it @Rogers /@Fidomobile !!!

  • InquisitiveSha2 InquisitiveShadow (@InquisitiveSha2) reported

    @FerretSquid13 @FidoSolutions @Fidomobile Hey, you don't have to worry about not being able to call 911. Emergency calls are not blocked by a service outage. You are still able to call, you just need to stay on the line. The only thing it affects is the 911 operator being unable to call you back if you disconnect.

  • anniieang Annie (@anniieang) reported

    @tonytremain It’s been a day without service, can’t count the loss of business....still waiting #fidooutage #fidodown @Fidomobile @Rogers

  • madanksuwal Madan K Suwal (@madanksuwal) reported

    @Fidomobile really helpless. When the service will be restored?

  • DaddysRozay Thiqué (@DaddysRozay) reported

    @CaitieRage @Rogers @Fidomobile 🙃 I didn’t think it was going to be out this long. This is ridiculous, we all better get compensated for this ****

  • AminaYassinO Amina (@AminaYassinO) reported

    Between this never-ending lockdown and @Fidomobile outages......ask me how my day is going.

  • jakkkkes J (@jakkkkes) reported

    @FidoSolutions @Fidomobile Intermittent? **** you fido