Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 05/14/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (40%)

    Internet (40%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • amanhansra2008 aman hansra (@amanhansra2008) reported

    What happened?there is no service from morning @Fidomobile @FidoSolutions #calgary

  • TorontoLiveNew1 Toronto Live News (@TorontoLiveNew1) reported

    @FidoSolutions @Fidomobile I call on fido mobile customers to unite in suing this horrible company in court!!!

  • afshin8927 Nick (@afshin8927) reported

    @Fidomobile @LidoPimienta @WitchProphet Why your service drops out for no reason? It is hours now there is no connection and. Fido closed chat, phone lines and even removed their email address from their website. The worst wireless company in the world

  • harryvani Harry Potter (@harryvani) reported

    @FidoSolutions @Fidomobile - It is more than 16 hours of outage. It is unfortunate that Canada is not opening up to competition. We have most expensive plans. So why can' t we get back up quickly? #fidooutage. Is profit your only goal and not service?

  • vjland 子弹飞来飞去 (@vjland) reported

    @FidoSolutions @Fidomobile a pinned tweet should be this one, the service update! not the your bullsht commercial.

  • sherwin091274 Sherwin Mojica (@sherwin091274) reported

    @FidoSolutions @Fidomobile Fido services still down here at niagara falls

  • princessninix0 princess nini (@princessninix0) reported

    @Fidomobile how long am I not gonna have service for man this is absurd

  • MsAgosti kristina agosti (@MsAgosti) reported

    @FidoSolutions @Fidomobile I can’t get 911 either #fido #fail

  • Erik0326 Erik (@Erik0326) reported

    @FidoSolutions @Fidomobile Interruptions?!? When the network is down completely, that is not an interruption! Why did it take so long for Fido to say anything!!!

  • SilveryCurls Sherida Charles (@SilveryCurls) reported

    @Fidomobile @Rogers can I get a credit since today I’ve had no cell service? Hello?