Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/27/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Logicalfunda Manan Gandhi (@Logicalfunda) reported

    @Fidomobile Can u pls resolve issue 243524, on priority. It's been 21 calendar days since I have raised the issue and sent 2 reminders !!

  • The_Dabbler The Dabbler (@The_Dabbler) reported

    @FidoSolutions Is that even reasonable to ask given what I mentioned? Can I please chat with someone in high level customer service!? @Fidomobile #fido

  • EllasUmbrella i dont even know anymore (@EllasUmbrella) reported

    @Fidomobile hey Fido, just spoke with Omar from your customer service department. He was super friendly, quick and made what normally is a long exhausting phone call enjoyable. Get that dude a raise!

  • Maxar2105 Mustafa Aksar (@Maxar2105) reported

    @Fidomobile worst mobile service

  • Mohsinxn1 Mohsin (@Mohsinxn1) reported

    @Fidomobile I don't wanna listen to Justin Bieber while I wait to talk to customer service :/

  • Lory_Withay Lory (@Lory_Withay) reported

    @Fidomobile why is service down in GTA? Can access internet on phone in Mississauga or Vaughan.

  • proudrational MP (@proudrational) reported

    @Fidomobile I have an issue with the winback team. I was supposed to get some credit back in December 2020. After a long wait & fight, I got only part of in this month. I am tired of calling fido every month for something which should have been done automatically

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • DanielZh2091 Joyce (@DanielZh2091) reported

    Fido home internet is down? calling technical support team 1-888-236-FIDO (3436), waited sooo long, no live agent.@Fidomobile #internetshutdown

  • dallas_price Dallas (@dallas_price) reported

    When @TekSavvyBuzz is continuously cutting out but @Fidomobile has such poor reception you can’t even use the 20g you pay for. #ridiculous #figureitout #WorkFromHome