Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (63%)
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Internet (29%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Saman Akhgar
(@AkhgarSaman) reported
@Ellie_Mirni @GooglePay @Fidomobile And I wasted two hours on the phone talking to Fido's support which has no deeper access than me to my records' logs apparently. All I'm left with is the third party company and beg them for my money back... outrageous. I don't even know them.
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kel
(@kelzooom) reported
@Fidomobile worst live chat. Terrible customer service. They disconnected me twice. No one willing to help. Keep getting transferred. I have two phone lines on my account and preordered/bought the new iPhone 13 pro max with them. I will be cancelling all my service.
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la-la-lo
(@lalaalord) reported
@Fidomobile @FidoSolutions In this day and age it's terrible that you don't have a support number that customers can call
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Amit Ranjan
(@amitranjan2804) reported
@Rogers internet services down since 10:30 am morning in Cindy Avenue, Cambridge ON. Raised concern multiple times. No action taken so far. Really need to improve your services.@Fidomobile
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new account
(@sheinlovewjt) reported
@Fidomobile fix up goofs before I cough on everyone in that office
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Trippin' On Life™
(@Trippin_OnLife) reported
@Fidomobile EXTORTION TALES. #Fido representative contacted a month ago offering no set up charge,a discounted plan and a free first month if I ported into Fido. 1 month later,I'm on call with Fido customer care trying to make sense of the $148bill that was sent to me #FidoFraud
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Pablo
(@Pablo42715923) reported
….something could be done. I don’t know what to do right now and so depressed. Had i known I would not have made this mistake. Kindly help me with this please @Fidomobile @FidoSolutions
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ibluesummers
(@ibluesummers) reported
Apparently @Fidomobile @FidoSolutions is more concerned about squeezing every dollar out their new customers, and don’t give a damn about keeping their long term customers happy and rewarding us for be loyal for years.
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Miller 🏳️🌈
(@JoshuaLive) reported
Again with the terrible @Fidomobile service. Rep put me on hold without saying anything after 8 mins of silence while working on something, still hasn’t come back another 10 mins later 😑
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Shinguards
(@Vojhoc) reported
@Fidomobile Why does your service suck so bad?