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Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Kitchener, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Phone 2 months ago
Kitchener Phone 6 months ago
Waterloo Phone 6 months ago
Cambridge Internet 6 months ago
Cambridge Phone 6 months ago
Kitchener Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • music_fanatic71
    RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba
    Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu
    Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • NiranjanAigal
    Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • thotaster
    Anil Thota, MBBS, MPH (@thotaster) reported

    @Fidomobile No cell service since this morning :/

  • faunacorp
    scott w. gray (@faunacorp) reported

    @Fidomobile : Fido service is down across the entire country. No calls, no texts, no access to voicemail, no emergency services. News outlets are covering this. Where is your statement for customers?

  • ExploitMtl
    exploit.mtl (@ExploitMtl) reported

    Complete Service Failure from #FIDO and #rogers in Toronto area. @Fidomobile . Any timeline for resolution.

  • teriherbert
    Teri Herbert (@teriherbert) reported

    @Fidomobile why do I have no service? Currently in Vancouver and phone/text/visual voicemail but working. I do not have an outstanding bill

  • JZarankin
    Julia Zarankin (@JZarankin) reported

    hi @Fidomobile @FidoSolutions what is happening with my phone? Is everything down? When do you anticipate this will be resolved?

  • nextoronto
    NexToronto Web Design (@nextoronto) reported

    @Fidomobile I can't make calls. Any idea when the service will be up again?

  • jessie_he8021
    Jessie Bull (@jessie_he8021) reported

    Is @Fidomobile service down in Guelph Ontario?? I have no service 😭

  • rkthegreat1313
    Badfella 😈 (@rkthegreat1313) reported

    @Fidomobile my simcard and data is not working properly😭😭😭😭 what a bad start of the week😒

  • Minaadelalsaigh
    𝗠𝗜𝗡𝗔 𝗔𝗗𝗘𝗟 | مِينَةُ الذَّهَبِ (@Minaadelalsaigh) reported

    @Fidomobile @Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!

  • echobalance
    نکا جیا دیوا (@echobalance) reported

    @Fidomobile network is still down