Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (32%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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4N-K1T [3TC]
(@ankyc14) reported
Hello @Fidomobile, I've been unable to access my data for almost a week now and I've tried all options through the automated live chat - I asked to be connected to a specialist, but it wouldn't let me - not sure what's going on, I'm the only one seeing this issue - plz help, thx!
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Rupinderjit Singh
(@MalhiJapnoor) reported
@Fidomobile making fool to customers by matching the plan as you get from other service provider to stop you going with them.But later on you can’t change your device with that plan either pay full amount or change your plan. What a strategy well planned.
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - your staff just cut me off twice?
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - you staff just cut me off?
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Squish🌻
(@KaboodleNKit) reported
@Fidomobile @FidoSolutions Upgraded my phone through the app, selected express pick up at my local store. I received order confirmation and it said to wait for a "pick up" email from the store. I never got one. Fido chat said the store should have it and to call them 1/3
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile I still need a contact email for either your legal or customer service departments. Your company cost me money when you went down on the 8th July.
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit await to but cut by your staff again?
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Sean Fordyce
(@seanfordyce) reported
@_harmonyxo @Fidomobile @TELUS With all being horrible, it may be worth calling all to see who is the lowest price but clearly the biggest ones do not offer better service over the smaller ones.
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Hugo Mendes
(@hmendes00) reported
My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)
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Kaneda "The True Master of Puppets" Gallon
(@XboxKaneda) reported
@winemaker1960 @Fidomobile They couldn't give me an s22 for free to get me to sub to a Robbers service.