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Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Kitchener, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Phone 2 months ago
Kitchener Phone 6 months ago
Waterloo Phone 6 months ago
Cambridge Internet 6 months ago
Cambridge Phone 6 months ago
Kitchener Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71
    RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu
    Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • NiranjanAigal
    Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • akctba
    Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • shewmih
    Phanktotank (@shewmih) reported

    @Fidomobile b/c of your two day internet outage I have to reshuffle my meetings as I wfh. This is just preposterous!! #fidodown #fidooutage

  • UncleLouPlays
    Lou Tilofa (@UncleLouPlays) reported

    @chatrmobile Are you guys @Fidomobile now or are you drunk pal? Crossed signal, I get it. That's why I never went to @chatrmobile. Very meta advertising. CHATR WE DONT DO IT RIGHT IN ANY WAY. 🤡

  • SoniaMUNIR18
    Sonia MUNIR Omer (@SoniaMUNIR18) reported

    @theimmi_pro @Rogers @Fidomobile I hope they have an explanation an this never happens again

  • shewmih
    Phanktotank (@shewmih) reported

    @Fidomobile my home internet is out since 5AM on July 5. I still dont have internet on July 6. Customer service said that it was scheduled for maintenance until 6AM on July 6 but your team has stopped updating status at backend since 8AM on July 5 #fidointernetoutage #fidooutage

  • cssoz
    Lucien M (@cssoz) reported

    @KweenLexiLyfe @Fidomobile @Rogers Wait it is too slow or what? I isn't home to test

  • Adewuyi_shola
    Adewuyi Brit (@Adewuyi_shola) reported

    We need to file a class action against @RogersBiz @Fidomobile I lost money because of their service outage yesterday

  • DRex88
    Grizz (@DRex88) reported

    Shoutout to @Fidomobile for turning their backs on a 15 year customer and not standing behind a defective phone because I missed the grace period by 2 days #atyourside my ***

  • LeKavish
    Kavish Nursimulu (@LeKavish) reported

    @FidoSolutions @Fidomobile @Fidomobile - almost 5AM and still no service in Mississauga...23hrs and counting.

  • sandeepsakash
    Sandeep Kashyap (@sandeepsakash) reported

    @FidoSolutions @Fidomobile My home internet with Fido is still down.

  • GiveManNuffBun
    Spirited Away 👹 (@GiveManNuffBun) reported

    The inconvenience this network outage brought isn’t worth your meager $2.00. @rogers @FidoSolutions @Fidomobile