Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2H.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Usama
(@UsamaFarrukh3) reported
@Fidomobile worst customer service. Just for little commission rep lied to me and sold me something I never agreed too and now I’m being billed without any credit that were promised.
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Theresa
(@TCLiddell) reported
Been on hold with @Fidomobile for close to an hour for a billing issue where they’ve overcharged me. First two calls they simply disconnected me and told me to call back. 🥴😵💫
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CHRIS T
(@chris_trinidad) reported
@Fidomobile have been waiting for over an hour after sending in the authentication to enable Fido Support to attend an issue I am having since Nov 28. Short code SMS is NOT working after switching to Fido. I was working previous to the move to Fido!!!!
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Usama
(@UsamaFarrukh3) reported
@Fidomobile worst customer service! Call rep lies! I was told I will see credits on my bill and not on agreement. Now my bill is here and no credits that were promised on blackFriday.
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Assem Beyanouni | عاصم البيانوني
(@ambeyanouni) reported
@ehsanbutt @Fidomobile Same issue here
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artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️
(@artlifedesigner) reported
@Fidomobile wow, just realized you’ve stolen money from my account because I didn’t check the rollover for a free 2 year iPad data plan. you’ve taken my $ for a service I don’t use, won’t use, and I’ll bet you’ll just laugh at me for not looking at small text on my September bill
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Luvinsumone
(@Luvinsumone1) reported
@binha_ray @Fidomobile Talk to @LordHelp07 For Help, they’re more secured and reliable 👍
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nishith jaiswal
(@nishith_jaiswal) reported
Fido did not honor/cancelled my brother's BlackFriday phone deal which he placed for pickup. Simply ruined, way to go. No notice given. Went to there customer Live chat, and they are offering at higher prices the same phone and plan. @Fidomobile @JaiswalRavinshu
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artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️
(@artlifedesigner) reported
@Fidomobile Yup just spoke to customer retention which confirmed that the corporate evil overlords have tied the hands of staff to fix any billing problem by creating a strange workaround that returns my money in 6 months, pfft. I’m so NOT surprised that you’re keeping my money 6 months
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Johnathan Pretorius 🔰
(@Jono_Pret) reported
@Fidomobile @FidoSolutions your lack of customer service is shocking! The level of neglect and disregard that you display towards your customers is disgusting!