Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Arora
(@SANDEEPARORA83) reported
@Fidomobile very disappointed to know u care least abt ur most loyal customers! Recently visited ur store & when asked fr any offers on IPhone 13, response was we have none so u can port to a different service provider if u re getting a bttr deal! Sure thing thts wht i plan to do
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rajeev saini
(@rajeevs69237738) reported
@Fidomobile i cancelled my account today morning and in evening i went to store to return the modem as per agent it is not cancelled but accepted the modem. Can some please assist and on chat customer care is not able to help
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Jaynnn
(@jaynnkg) reported
So @Fidomobile values new customers more than their actual customers. My dad went to their store,waited in line and the employe wouldn’t help him and told him to call Fido for help because they wouldn’t get a commission out of me. I guess loyalty isn’t important for them...
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liu
(@equilVAL) reported
@Fidomobile Hey, howcome my fido data has been horrible this past week? It can’t be only me…
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butterfly
(@z333) reported
@Fidomobile It is ridiculous that the Customer Service made mistakes on account activity so my friend and I were not able to get the any bill credit. I even got an email saying that I will get the credit in 2-3 billing cycles with my friend’s. 🤷😵
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DiyaTasia
(@DiyaTasia) reported
@FidoSolutions @Fidomobile It's time to expand....your internet service to Milton ...don't hesitate, just do it!
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JP
(@JPBullaoit) reported
Just switched from @Fidomobile to @koodo and I'm not impressed. No service at all at my local community centre. "Emergency calls only."
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🙀🛸
(@cartfullofcats) reported
Seriously annoyed with @Fidomobile right now. Put my sim in my new phone and now RCS refuses to work. Constantly stuck on verifying number. No issues with my other phone when we transferred over there. Annoyed enough that I'm ready to move somewhere else.
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Jashank Parekh
(@Jashank) reported
@Fidomobile is there an internet outage in Scarborough? I don't have any connectivity since a few hours.
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Prabhdeep Chhatwal
(@Deepsingh0210) reported
@Fidomobile @FidoSolutions terrible experience. The store is committing something else and customer care executives are saying that they cant see the information provided by the store. please help