Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/11/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • RAJ009F RAJU (@RAJ009F) reported

    @Fidomobile No Mobile network in Ajax.

  • DLTWENTY3 DL (@DLTWENTY3) reported

    @Fidomobile why hasn’t there been any tweets from you to let us know that your service is down? You’re not using social media properly.

  • forever_tml 🥅 TML.Forever 💙🏒 (@forever_tml) reported

    @IKRAVEMUSIC @Fidomobile @FidoSolutions Yes..Rogers is down

  • mejustik Mr. Mejustik ~ Heavy Hitter DJ (@mejustik) reported

    As I type this using my current @TELUS service, I'm having serious second thoughts about switching back to @Fidomobile considering Fido's been down since late last night

  • coveredinlacey 🍒 (@coveredinlacey) reported

    Honestly @FidoSolutions @Fidomobile you have me considering switching providers. I have two lines with you that have been useless since 1am... what is going on with your service???

  • Mamica_1 MaMiCa AshurA (@Mamica_1) reported

    @Fidomobile WHAT IS GOING ON? I CAN'T RECIEVE CALLS OR MAKE CALLS! I CAN NOT EVEN TEXT... AND NO WAY TO COMMUNICATE WITH CUSTOMER SERVICE... I USE MY PHONE FOR WORK!!

  • skazemi S.K (@skazemi) reported

    Both Rogers and Fido cell phone service has been down since morning! @Rogers @Fidomobile Are you going to issue a RCA?

  • jukutweets JC (@jukutweets) reported

    @Fidomobile calls and data no service for more than 5 hours. What’s going on?

  • misseymarko missey marko🌸 (@misseymarko) reported

    @Fidomobile why do I have no service?

  • misseymarko missey marko🌸 (@misseymarko) reported

    Anyone in the white rock/south surrey area without @Fidomobile service?