Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Arvind Balaji
(@ArvindBalaji17) reported
@Fidomobile Charged $60 for an account when I didn’t even receive the sim card. On 8th jan, i was assured that my account will be cancelled with no charges. Still have a balance owing. After a 2 hr call with C.S rep, I was told to pay for a service i didn’t use. Unacceptable.
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lisa
(@lisaeoxox) reported
@Fidomobile your website sucks..nothing works on it...you keep sending me emails saying to call you guys but you know...you guys cut me off so how am I supposed to get a hold of you if the live chat wont work and i cant call.. Ridiculous
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nikita patel
(@nikitap71176390) reported
@FidoSolutions I have been with @FidoSolutions @Fidomobile since more then 3 years and this kind of careless customer services are ridiculous. Customer service representative are the worst they hang ups the calls and blame technicial issues #wowww #salute #DramaAlert
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Amit Jindal
(@amitjindal108) reported
@Fidomobile AC 222888612 service cancelled equipment returned but no refund yet, returned on Jan 7 vide canada post no news very frustrating no number to call
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cinnamonncriptoast
(@Nequiiraa) reported
@Fidomobile @FidoSolutions you guys need to fix up on your data! You guys are most definitely stealing data from me! There’s just no way
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maven🌸sekhon
(@MavenS13) reported
@Fidomobile @FidoSolutions your customer service is ******* trash, like the absolute worst, y’all don’t know how to do your jobs at all i swear
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Sreenidhi
(@sreenidhi_srk) reported
@Fidomobile has the WORST customer service ever! They don’t care about customers or their problems, just spent 2 hours with a rep and my problem not yet solved. Unbelievable!
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Milah - Season of Boba 🧋
(@MiIahvee) reported
@stunner____ @Rogers @Fidomobile i'm with freedom and ill take them/shaw's phone service any day, but it's no reminder sportsnet > tsn 🖕 Bell
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Kris
(@youngkwangwon) reported
@Fidomobile Fido customer service is garbage. Waste 10 to 30 in waiting for an agent and nothing gets resolved. Customer service agents have no clue what they are doing.
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jason levy
(@jas_nlevy) reported
@Fidomobile I’ve been getting spam phone calls every 20 minutes all day long each time from a different 965 number. I’ve tried calling Fido but there doesn’t seem to be a way to talk to a human. Is there someone who can help out with this?