Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/09/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • iamdieroiramor rr. (@iamdieroiramor) reported

    @Fidomobile Removing access to agents over the phone is cost effective. However, your online chat option needs to be more robust. I’m having a horrible experience trying to get an unused charge removed from my bill. #Fido #Rogers

  • kaptincam Cam (@kaptincam) reported

    Trying to get any meaningful communication done regarding plans or new phones via @Fidomobile built in chat service is truly frustrating. If its called a phone, and I'm working on my new phone and my new phone plan then why can't I talk to someone over a PHONE call?

  • MishaAbasov Misha Abasov 🇺🇦 (@MishaAbasov) reported

    @kcclaveria @FreedomMobile @Fidomobile Fido is bad. Finally switched to Rogers two months ago.

  • JenBluestein Jen Bluestein (@JenBluestein) reported

    @Fidomobile I have spent an hour on an online chat and an hour on the phone, I returned my modem in Sept. Canada Post confirmed the delivery & you even sent me an email saying you received the equipment! Yet I am still being charged for the modem rental. Please resolve this issue

  • evecable Eve Cable (@evecable) reported

    currently on hour nine of customer support from @Fidomobile and my 10th customer service agent who has no clue what is wrong w my account but cannot do anything to fix it for me and get my money back 😝😝😝😝😝😝😝 hour NINE !!!!!!!! 😭😝😭😝😭

  • sritchietoronto Steve Ritchie (@sritchietoronto) reported

    @Fidomobile why don’t you support Apple Watch cellular?

  • TomboW65775620 Tombo W (@TomboW65775620) reported

    @ms_oraaa @Fidomobile Just looking at your Tweets.... and it seems like you have the worst luck with companies. Is it possible that you are the problem? Just a thought.... you seem to be the common denominator.

  • itzAlwayzGABY I’M HIM (@itzAlwayzGABY) reported

    @Fidomobile has the worse service and customer service ever, they’re all clueless AF

  • zohanaiderak zohan momin (@zohanaiderak) reported

    @Fidomobile internet outage near Eglinton Ave W and DVP

  • kcclaveria Kelvin Claveria ⚡️ (@kcclaveria) reported

    @MishaAbasov @FreedomMobile @Fidomobile Wait, it is? I thought it was on the same network as Rogers.