Fido

Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/27/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • tallchickenboy SadManpreet (@tallchickenboy) reported

    It's wild I have enough time to walk to Tims's eat a full meal walk home and watch a full movie before @Fidomobile a customer service "specialist" can assist.

  • cleanmahim @Adv. Afshan Goghari (@cleanmahim) reported

    FIDO is a big CHEAT COMPANY. They cheat international students and the OSL at Walmart is helping them. They mislead and the associate named Mandy with FIDO is rude and disrespectful. I have got a bill of CAD 232 when I was told I will get 60 Cad @Fidomobile @FidoSolutions

  • mariestellaa_ Marie ♡ (@mariestellaa_) reported

    Does anyone else with @Fidomobile have no service 🤔🤔🤔

  • CynthiaFranko4 Cynthia Franko (@CynthiaFranko4) reported

    @djenish1108 @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;

  • Amrinde74278552 Amrinder Singh (@Amrinde74278552) reported

    The worst App and website i have seen is of @Fidomobile

  • DewarMartin Martin Dewar (@DewarMartin) reported

    If you are thinking of switching to @Fidomobile consider this. I switched from Bell yesterday. I cant’t send or receive texts. I spent 90 minutes on chat and they said I’d have to wait 24 to 72 hours for tech support to get back to me. In my opinion Fido is not a good phone co.

  • petermaster10 threadguy.eth (@petermaster10) reported

    @monu_ITWorld @Fidomobile Avoid getting scammed I will advise you wait on support teams or rather contact @Liltoosi they are reliable too.

  • CynthiaFranko4 Cynthia Franko (@CynthiaFranko4) reported

    @ChrisHinman87 @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • LeeSoSlim Lee 💫 (@LeeSoSlim) reported

    @Fidomobile can someone please give me my credit for 3 days of not having service. No I will not call ur customer care line. Please have someone from the team call me to credit me.