Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener, Waterloo and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Waterloo |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Risai
(@risai04) reported
@Fidomobile worst customer service. Agents come on live chat and don’t even response. This is unacceptable.
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Chef Chris
(@ChefChris757) reported
@Fidomobile @theresacb I do not recommend fido to anyone. They are big scam.. when they try to bring me back they offer good deal and when I use it. They charge me and tell me that it was not in my package and the person who offer me did not write it down. So bullshit. Will sure look for other company
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Michele Touchette
(@MTWestCoast) reported
@Fidomobile your "new callback feature" does not work. I tried 5 times and never got a text with a link. It is impossible to get in touch with an agent. This is completely and utterly unacceptable.
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MUKESH DHATWALIA
(@impeccable_soul) reported
@Fidomobile @FidoSolutions This is not how you a treat a customer who has been with you for more than seven years. Please take ownership and fix the issue. Please be courteous of other people time. Shouldn’t be my job to chase you and your team to fix an issue caused by you
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xsx
(@xsonarisx) reported
@Fidomobile Has some of the worst customer service ever- 1st I said it wasn't coincidence that my data stopped working as soon as the power outage happened. Then after swapping devices and proving its not any phones its their network- they still wanted me to call tech support...
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Ahmed Matti
(@AhmedMatti1) reported
@Fidomobile My data isn’t working are services down?
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James Higgins
(@JamesHi58235978) reported
@FidoSolutions @Fidomobile why was there a credit check done on me without my permission from Fido? My credit score went down 21 points due to this unauthorized credit check. Iv called and was cut off while waiting for and answer.
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xsx
(@xsonarisx) reported
Today's @Fidomobile data outage I experienced is giving me flashbacks to the Canada-wide outage- again left without connectivity & Fido was not at my side- this time during a power outage!
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HS
(@h3rtasays) reported
@Fidomobile --- TELL ME HOW YOU CAN OFFER A DEAL TO SOME CUSTOMERS BUT NOT TO OTHERS! 35G FOR $45. GET INTO CONTACT WITH ME ABOUT YOUR HORRIBLE CUSTOMER SERVICE!!!!
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Ivana Santilli
(@IvanaSantilli) reported
To flip to a positive @Fidomobile in Canada & @TMobile in the U.S. have some of the friendliest, professional and humane customer service I've ever experienced in a telecom company.