Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (32%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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renuka mendis 🍉
(@renukamendiss) reported
@endofthetechno @Fidomobile Why didn't you text about Volte setting with instructions rather than this BS: Hi, it's Fido: This line has now been suspended as part of our 3G network retirement. You will not be able to use your phone for calls, text or data...
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Cameron Crookston
(@CamCrookston) reported
@Fidomobile Canceling my account. Work on your lip service cut and paste customer service.
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Andrew
(@axioit) reported
1... Today I lost my connection on my cell. I recieved notice a few months ago my cell will no longer be in service because @Fidomobile my cell uses 3G 2...
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amir
(@Amirooo776) reported
@realanmolverma @Fidomobile @Fidomobile I was nor peoperly informed of your 3G enforced 75 dollar service charge. I moved to a different carrier today. Yet you have charged my credit card. Refund the 75 dollars. I do not wish to remain a customer to Fido/Rogers.
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👑🤍💎🚜🚛🍎hundredfoldseeds=EAT❄️🌴⚓️🍐🍇🍒🌸🍧👑
(@djparfaiti) reported
@Fidomobile Thank you, please ask the tech guys to fix your website. You can’t send text to home phones. You need to unblock the system. Have a nice day.
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sepideh
(@sepideh_208) reported
@Fidomobile You realize that the automatic voice recording you use does not even let me connect to a person? It keeps saying we are busy call back again and hangs up. Really disappointed in your service. You have no respect for your clients time
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Andrew
(@axioit) reported
Today I lost my connection on my cell. I recieved notice a few months ago my cell will no longer be in service because @Fidomobile my cell uses 3G...
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dan
(@ChronoDanno) reported
.@Fidomobile I’m trying to call you today to tell you I am getting less than 100kb/s speed on a plan that promises over 50mbs. However, when I call, I’m faced with a robot that wants to schedule a call with me for either tomorrow, Saturday or Monday. Do I cancel my account now?
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Andrew
(@axioit) reported
@Fidomobile I'm not a happy customer... I'm not sure I will continue with @Fidomobile I am open to suggestions...
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Deejay Bee
(@DJBryson) reported
@Fidomobile I have a LG G8x. I used the tool you provided and it says my phone is compatible. But likely not, as my best option is GSM/ HSPA/ LTE auto. So, what is prob happening, when it loses LTE signal it flips to HSPA. And! They charged me 84.00 and won't waive the fee. Just wow.