Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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KaranKanata
(@karankanata) reported
@Fidomobile First, your winback called and me join FIDO.. and now, why are you guys charging me 3 times my monthly plan, and upon reaching you out from the last three days, your phone reps can't answer why! So after putting me on hold for 48 minutes, they hang up!
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djr747
(@djr747) reported
@Fidomobile I have to say your customer service is pretty disappointing. But I guess that is expected with large corporations where competition doesn't really exist. You don't really have to set the bar high. Someone in chat waiting for hours not really your problem right?
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💛
(@vYQ0RysRwRPNhMA) reported
@Fidomobile Signed contract for $35 per month, but was charged $41.77, we have been asked to go back and forth between the store and the hotline without any resolution. Sent you message to tell you the details, please resolve the issue as soon as possible. Many thanks!
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Mark Chown
(@mpchown) reported
@FidoSolutions @Fidomobile internet down in ajax... Really hoping to watch the #NBAAllStar game...
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Borderline.Sarah.
(@SarahEl74404259) reported
A month or so ago we got an email from @Fidomobile @FidoSolutions saying our home internet is now 30mbp faster. Since then our service has been spotty, at best. Always lagging. Always just cutting off& on again for no reason. I pay like $95/mo for shite service. Do better.
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Vinamra Saxena
(@imVinamraSaxena) reported
@Fidomobile Company that doesn’t care about customers. Loyal customer are joke for them. They are looting customers and no promises are not met. If anyone is listening to this reach out to me.
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Vinamra Saxena
(@imVinamraSaxena) reported
@Fidomobile Company that doesn’t care about customers. Loyal customer are joke for them. They are looting customers and no promises are met. If anyone is listening to this reach out to me.
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LY
(@QZTAcct) reported
@Fidomobile I barely use my phone. I basically pay you people 10 bucks for every call I make, and you people can't do something as simple as just billing me correctly? Twice now I've been charged a low balance top up hours after a monthly top up. Fix your ****** systems.
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XEON2640v3 E5
(@Xeon2640v3E) reported
@Fidomobile my *** tech support is 24/7... waited hrs in the chatbox and forever queued at #2.
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Ping Yuan Kan
(@pykanpie) reported
@Fidomobile Hi @Fidomobile, our home internet has been down since 1:15pm ET today. We work from home so this has been a terrible setback for us. We’re in the Mississauga ON region.