Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kitchener come from postal codes N2H.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (59%)
-
Internet (26%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (3%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
-
a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
-
Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
-
Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
-
RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
-
Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
vtrade4642@gmail.com
(@vtrade4642) reported
@Fidomobile my device protection plan is increased without notify me and now I’m talking with customer care on live chat they are not giving proper answer only asking and confirming my email only. Every time when i talk with customer care i never get proper answer from your side.
-
Sandeep Bhatia
(@Sunny_bhatia748) reported
@Fidomobile is the biggest cheater, Charged me $180 extra last month with promise to wave it and now again added $54 of extra chrg and did not even correct the last month's bill. Have spend over an hr with customer service they are apologetic but helpless #shame #dido #Cheater
-
JP
(@Jitter_P) reported
Canada needs to get control over monopolies like @Fidomobile. It's taken 4 phone calls and over 2 hours today to solve a problem. Complete joke! #cdnpoli #CRTC
-
Lucy Fountainhead
(@LFountainhead) reported
Thanks @Fidomobile for NOT responding. I still have no Internet. Tried calling, waited an hour. When I tried another number the wait time was between 1hr 40 and 2hr 30. FANTASTIC customer service.
-
Somna
(@somnamusic) reported
. @Fidomobile terrible customer experience. No SIM card because winback agent typed in wrong # Told I would be called within 48hrs with no call (twice) now I have to wait a 3rd time for a call in another 48hr b/c you closed the line after I went to physically get a SIM card
-
Amit Kumar
(@_KumarAmit) reported
@Fidomobile Hi Team. Recently my 1000 international free minutes have been discontinued on my two numbers. Being a loyal customer, I didn't expect it. Can you please have a look ?
-
Anwesha Bhattacharya
(@Anwesha71616499) reported
@Fidomobile …i m very disappoint with your customer service…please spend some money to improve the customer care…now i have a complain regarding your payment system…Though my device payment had been completed my monthly charge had not been reduced
-
Ale.
(@acaSigoYo) reported
The sign of @Fidomobile is the worst in Nepean, ON. There is no coverage, there is never mobile Internet and if the bill comes, charging something that does not generate connectivity or confidence. I decrease service !. Please don't use this service, don't waste your money
-
danni
(@danni30908563) reported
@Fidomobile I’ve had the absolutely worst experiences with your internet and all I want to do is leave. I do not want to deal with this during the work day
-
AD
(@AD604250) reported
Hey @CRTCeng @Fidomobile @Rogers can you stop these service Canada fraud calls? ******* annoying! It's been two straight days.