Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener, Waterloo and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Waterloo |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle
(@kseichter) reported
@FidoSolutions @Fidomobile Your customer service is pretty useless. On a chat because my phone stopped working, your terrible rep asked my issue and I told her, she then replied 5 mins later saying "Thanks for confirming" and then proceeded to not say anything for 10 more mins.
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Rachhadia Meet
(@meet_rachhadia) reported
Rubbish customer service @Fidomobile @FidoSolutions Waiting in queue for about 4 hrs now via ask jack.
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DMartin
(@DrDDOM) reported
Is @Rogers or @Fidomobile down or is that just our internet?
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lksharma
(@shamahhmd) reported
@s_summan @Fidomobile Your staff have same problem when someone ask knowledge questions you have no 5G then why u sell 5g phones on 4g connection now understand
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Aunty Anti
(@WilliamsonTara) reported
Also, it’s just poor customer service @Fidomobile - like, do better, right?
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Ducky
(@DuckyOnTwiter_) reported
@Fidomobile why is your internet down bro, we were friends 🥺
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Carly 🐈
(@theregoesCarly) reported
@RJO1111 @Fidomobile @bell charges $12 a day as well. It’s terrible.
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Ali Ahmed
(@dipbodom) reported
@Fidomobile made it so difficult to get an agent over the phone. The callback service is so bad. Today one agent called me and told me they need to transfer me to a different department and then hung up! #fido #terribleCS
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erteo
(@ouatatow) reported
@Fidomobile @CRTC @Rogers WARNING about Fido Roam, I got charged $15/day on a recent trip, even with foreign SIM card. Just turning off airplane mode when landed will charge a roaming fee. Shame on you, and your sneaky shady $ grabbing practices. Def changing service! #dishonest
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Arijit Baidya
(@arijit_baidya) reported
@Fidomobile why your customer service is so poor? Most reps are ill equipped to handle any grievance.