Fido Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2H.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (21%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Assiduous
(@MrsC72) reported
@Fidomobile What we need done to the account can't be done on our end, it must be done on Fido's end of things. I need a phone number to reach a live customer service agent/supervisor/manager. The appointment call back has been a failure 3x now. Need a solution other than call back.
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Keith Watts
(@atKeithWatts) reported
@Fidomobile I have booked a call back but tomorrow is too late to handle this situation. I've been trying to get help with this since 11 am to no avail.
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Keith Watts
(@atKeithWatts) reported
Absolutely disgusted by the way @Fidomobile and @PurolatorHelp have handled my delivery. I've been told apparently since Fido is sending me a phone and forgot a simple apartment number, Purolator can't deliver it and neither party will fix it.
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rajesh
(@rajeshtwee) reported
@Fidomobile they charged me 70 CAD for using 3G service but why Fido gave initially 3G sim when I my phone is 4G compatible. Please take action on the issue 437-910-1057
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Nishant Ahlawat
(@ahlawatwrites) reported
@Fidomobile have you blacklisted @oneplus . My 5g phone is not compatible with your new network where you have phased out 3g network . And you are charging unjust charges without notice. The best part is support team says they can't help.
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AudRey
(@reyaudd) reported
@Fidomobile Both the chatbot AI and phone AI cut me off, saying they're unable to make an appointment for a customer service representative to call me. I've been trying for days and keep getting the same message.
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Cihad Keskin
(@CihadKeskin10) reported
@Fidomobile Thanks, but I don’t have an active Canadian line abroad, so I cannot make that call. I’m asking again: please provide an alternative way to cancel my line or proceed with cancellation on your end. I cannot keep paying for a service I can’t use.
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AudRey
(@reyaudd) reported
@Fidomobile Can't reach customer service, probably because my account is cancelled. But I'm still getting billed! Help!
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Seba-RVR
(@seba_rvr) reported
@Fidomobile The problem is that I won’t be in Canada at that time. Since I’m leaving before the 4 weeks, I need you to refund my money earlier or in some other way.
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Seba-RVR
(@seba_rvr) reported
@Fidomobile Hi, I need to speak with an agent to request a refund for the unused credit on my account. When I call your support, it says there’s an issue coordinating a callback. I believe this may be because my account is cancelled, but I should still be able to get assistance.