Fido outages and service status in Kitchener, Ontario

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

• 
  a k (@AbhaK24) reported 11 minutes ago from Kitchener, Ontario

  @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

• 
  RiffMasterKeef🇨🇦 (@music_fanatic71) reported 25 minutes ago from Kitchener, Ontario

  @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

• 
  Niranjan Aigal (@NiranjanAigal) reported 29 minutes ago from Kitchener, Ontario

  @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

• 
  Mahesh CMU (@maheshcmu) reported 36 minutes ago from Waterloo, Ontario

  @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

• 
  Alex k (@akctba) reported 53 minutes ago from Kitchener, Ontario

  @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lino's Version (@LinosVersion) reported 6 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Nojan Emd (@EmdNojan306) reported 7 minutes ago

  @Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years

• 
  Georgina Perez (@Georgin51424274) reported 19 minutes ago

  @Fidomobile is there anyone in customer service who is actually willing to help?

• 
  Shrikant Gupta (@Shrikan15918909) reported 19 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  Ros esmit (@Rosesmit4) reported 21 minutes ago

  @NotOpCue @iFightForKids @Fidomobile Facts it’s so bad

• 
  Mikaeel (@imrankhan1940) reported 22 minutes ago

  @Fidomobile Fido failed to fix fido app, after one month and 20 days when eventually quit fido they fixed it and send an email to me saying your app is fixed and account is linked to youe account. Whats the point in doing this when I already quitt. this is waht fido serves like.

• 
  cleantecher (@cleantecher) reported 22 minutes ago

  @lynn130415 no one @Fidomobile dosent let u cancel ur phone plan then @Rogers threatens u with credit score issues and then eventually ur phone is cut off. then they offer u deals for how much little they r willing to settle with u when u wanted to cancel the plan before accumulating charges

• 
  Lemonade (@LemonadeOnAir) reported 23 minutes ago

  @Fidomobile want to temporarily pause my fido plan, help!!!

• 
  Unapologetic Queen✨ (@_FucknBossChick) reported 24 minutes ago

  @soban_shaikh @Fidomobile Yeah. Their customer service has really gone downhill the last few years. I stayed with them so long because of the customer service but now it’s why I will be leaving unfortunately.

• 
  She. M. (@MusingsbyShe) reported 25 minutes ago

  @StephenPunwasi @TDotResident I absolutely loved @Fidomobile until I had an issue and couldn't get help, anywhere.