Fido outages and service status in Bolton, Ontario

Problems in the last 24 hours in Bolton, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Bolton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Bolton, Ontario

Latest outage, problems and issue reports in Bolton and nearby locations:

• 
  IG:akinola_jane (@Janniedivahh) reported 2 minutes ago from Caledon East, Ontario

  @Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up

• 
  Shannon Roszell (@shannon_roszell) reported 19 minutes ago from Vaughan, Ontario

  Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

• 
  Carolina Torres (@carot0rres) reported 42 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philomena Gunk (@macaghalla) reported 11 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Kirito96 (@kirito_9668) reported 11 minutes ago

  @Fidomobile your AI is ****!!! I'm having issues with the phone no longer detecting my sim intermittently everyday and you dumb AI can't send me to technical support. It's wants me to schedule a call and keeps on asking about making a payment.

• 
  Amal 🐈‍⬛ (@amal_arebi) reported 13 minutes ago

  @Fidomobile you’re the worst company to deal with have none whatsoever any respect for your customers please be careful Don’t sign up with this company you’ll only get headaches and lose your money 🤬

• 
  Angela F. (@RRCCowner) reported 14 minutes ago

  @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

• 
  Jim (@Jim_363) reported 16 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  🇺🇦 Anna Filina (@afilina) reported 17 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Suraj Sathyanarayana (@Suraj_OldNo7) reported 19 minutes ago

  @Fidomobile - How can someone reach your support helpline? The voice agent sucks and I just can't seem to get through to you guys

• 
  Benn Prend (@BenPrendergast) reported 21 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  Ian Kendall (@ianserena2045) reported 21 minutes ago

  @Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now

• 
  Vaibhav Panwar (@2vpvp) reported 21 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.