Fido Outage Report in Vancouver, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- 
            Internet (46%) 
- 
            Phone (46%) 
- 
            Wi-fi (4%) 
- 
            E-mail (3%) 
- 
            Total Blackout (1%) 
Live Outage Map Near Vancouver, British Columbia
The most recent Fido outage reports came from the following cities: Burnaby, Richmond and Vancouver.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
- 
                
 Jennifer Leigh 
    (@WriteLinesInk) reported 
    
        from
            Vancouver, British Columbia Jennifer Leigh 
    (@WriteLinesInk) reported 
    
        from
            Vancouver, British Columbia@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out 
- 
                
 Jeanne 
    (@Meanchef) reported 
    
        from
            New Westminster, British Columbia Jeanne 
    (@Meanchef) reported 
    
        from
            New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap! 
- 
                
 Preeminent Foundation 
    (@PICEELL) reported 
    
        from
            Burnaby, British Columbia Preeminent Foundation 
    (@PICEELL) reported 
    
        from
            Burnaby, British Columbia@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks 
- 
                
 Jennifer Leigh 
    (@WriteLinesInk) reported 
    
        from
            Vancouver, British Columbia Jennifer Leigh 
    (@WriteLinesInk) reported 
    
        from
            Vancouver, British Columbia@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company 
- 
                
 nah nah natalie 🦇 
    (@NahNahNahtahlee) reported 
    
        from
            Vancouver, British Columbia nah nah natalie 🦇 
    (@NahNahNahtahlee) reported 
    
        from
            Vancouver, British ColumbiaOh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇 
- 
                
 Haig Sakouyan 
    (@haigtweets) reported 
    
        from
            North Vancouver, British Columbia Haig Sakouyan 
    (@haigtweets) reported 
    
        from
            North Vancouver, British Columbia@Fidomobile What's up with the outage?? 
- 
                
 Chris Gilbert 🇨🇦 
    (@stychentyme) reported 
    
        from
            Delta, British Columbia Chris Gilbert 🇨🇦 
    (@stychentyme) reported 
    
        from
            Delta, British ColumbiaWow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔 
- 
                
 Ianiv Schweber 
    (@ianiv) reported 
    
        from
            North Vancouver, British Columbia Ianiv Schweber 
    (@ianiv) reported 
    
        from
            North Vancouver, British Columbia@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes 
- 
                
 mike lee | 이형걸 | 李衡杰 | 
    (@mikeleeuno) reported 
    
        from
            Ladner, British Columbia mike lee | 이형걸 | 李衡杰 | 
    (@mikeleeuno) reported 
    
        from
            Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you. 
- 
                
 Jeanne 
    (@Meanchef) reported 
    
        from
            Burnaby, British Columbia Jeanne 
    (@Meanchef) reported 
    
        from
            Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp 
- 
                
 Tola 🦄 
    (@oh_tola) reported 
    
        from
            Vancouver, British Columbia Tola 🦄 
    (@oh_tola) reported 
    
        from
            Vancouver, British ColumbiaOmg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool 
- 
                
 Paul E. Marquis 
    (@RiskManagerCa) reported 
    
        from
            Vancouver, British Columbia Paul E. Marquis 
    (@RiskManagerCa) reported 
    
        from
            Vancouver, British Columbia@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service 
- 
                
 Vakeel Tau 
    (@VakeelTau) reported 
    
        from
            Vancouver, British Columbia Vakeel Tau 
    (@VakeelTau) reported 
    
        from
            Vancouver, British Columbia@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2 
- 
                
 Shamim Abbassi 
    (@ShamimAbbassi) reported 
    
        from
            Vancouver, British Columbia Shamim Abbassi 
    (@ShamimAbbassi) reported 
    
        from
            Vancouver, British Columbia@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini 
- 
                
 Ruan Mendes 
    (@RucaMend) reported 
    
        from
            Vancouver, British Columbia Ruan Mendes 
    (@RucaMend) reported 
    
        from
            Vancouver, British Columbia@Fidomobile I really pissed with the service you guys provide! 
- 
                
 Nitin Gaba #FSDBetaCanada 
    (@gabanitin) reported 
    
        from
            Vancouver, British Columbia Nitin Gaba #FSDBetaCanada 
    (@gabanitin) reported 
    
        from
            Vancouver, British Columbia@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken? 
- 
                
 Louise Gavin 
    (@LoGavin) reported 
    
        from
            Vancouver, British Columbia Louise Gavin 
    (@LoGavin) reported 
    
        from
            Vancouver, British ColumbiaContacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over. 
- 
                
 Adriana Robles 
    (@adrianarobl3s) reported 
    
        from
            Vancouver, British Columbia Adriana Robles 
    (@adrianarobl3s) reported 
    
        from
            Vancouver, British Columbia@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account? 
- 
                
 Shan Cajucom 
    (@123shinshan) reported 
    
        from
            Burnaby, British Columbia Shan Cajucom 
    (@123shinshan) reported 
    
        from
            Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers 
- 
                
 Haig Sakouyan 
    (@haigtweets) reported 
    
        from
            North Vancouver, British Columbia Haig Sakouyan 
    (@haigtweets) reported 
    
        from
            North Vancouver, British Columbia@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile. 
Fido Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Karim 
    (@kimocone) reported Karim 
    (@kimocone) reported@Fidomobile your network is down and people can't make or receive calls. Can you please investigate and confirm? 
- 
            
 Sushiboy 
    (@__sushiboy) reported Sushiboy 
    (@__sushiboy) reported@Fidomobile are you down right now in Vancouver BC? Can’t call anyone and data is not working as well 
- 
            
 Brad 
    (@Brad95752966) reported Brad 
    (@Brad95752966) reported@Fidomobile network down? It was good a couple of hours ago now nothing in Western Manitoba. 
- 
            
 Ty Guy 
    (@tyson145) reported Ty Guy 
    (@tyson145) reported@Fidomobile @FidoSolutions what’s going on? My service has dropped. Is there an issue in the Whitby/Durham area? 
- 
            
 Manu Yoganand 
    (@manuyoganand) reported Manu Yoganand 
    (@manuyoganand) reported@Fidomobile Is there a mobile network outage in parts of Mississauga? 
- 
            
 Robby🖤 
    (@Electric_robby) reported Robby🖤 
    (@Electric_robby) reported@Fidomobile hey wake up ur services are down been down since 1am 
- 
            
 ☾ 
    (@rottingpear) reported ☾ 
    (@rottingpear) reported@thakkerjay @Fidomobile Rogers is saying they have a fibre cut in Richmond hill, but I’ve been following this since 1am and I’m seeing people from Subury, BC and Calgary all say the same thing! No service, all different providers 
- 
            
 Jay Thakker 
    (@thakkerjay) reported Jay Thakker 
    (@thakkerjay) reported@rottingpear @Fidomobile Yeah, still no service. 
- 
            
 Tammy Beaver 
    (@TammyBeavr) reported Tammy Beaver 
    (@TammyBeavr) reported@Fidomobile hi, is the network down? I have 3 lines with you and none are working. 
- 
            
 Eunice Asheley 
    (@shineebxy) reported Eunice Asheley 
    (@shineebxy) reportedIs @Fidomobile and @RogersHelps phone services down this morning?