Fido Outage Report in Vancouver, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (1%)
Live Outage Map Near Vancouver, British Columbia
The most recent Fido outage reports came from the following cities: North Vancouver and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Phone | |
| Richmond |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Preeminent Foundation
(@PICEELL) reported
from
Burnaby, British Columbia
@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
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mike lee | 이형걸 | 李衡杰 |
(@mikeleeuno) reported
from
Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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nah nah natalie 🦇
(@NahNahNahtahlee) reported
from
Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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***** Da'Lumpe
(@Da_Lumper) reported
@Fidomobile So without warning, @Fidomobile Canada decides it is a good idea to drop all online support for prepaid customers!? So you want to check or manage your acct, CALL the service number. so long sukkers.
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ke!s
(@ikelsyR) reported
@Fidomobile hello pls help I received a refurbished phone but I can't open the SIM card tray - I did not receive the tool to do this but Im trying with a safety pin and it's not popping up (Samsung Galaxy S20)
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Balsher Singh Sidhu
(@balsher_sidhu) reported
@Fidomobile I am repeatedly getting spam calls masked under my OWN number. You REALLY need to up your spam-prevention game. Called customer service multiple times, to no avail.
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Gino
(@GinoWTHWorld) reported
Normally i do not tweet, tks fido. Charged for LD, paying is ok, but never knew addon would expire, orig contract does not list that, CS do not have guts to say it must list Even your live chat agent questioned me if I read all the detail!? You think its ethical? @Fidomobile
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Riley
(@TomTom_Riley) reported
@Fidomobile your topping up process is just awful. $55 a month, but you only accept vouchers in multiples of $10. Won’t accept my credit card, because Thomas + Tom name is totally different, which takes 24 hours to change. My requested call back never arrived. I’m off 👋
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fagofcolour
(@fagofcolour) reported
Touching: Ever since I switched over to @Fidomobile I haven’t gone a month without looking at my phone bill to ask “what ******** is this?” and “do I even need a phone plan?” #pride
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Carmelo P D Caruana
(@CwithAnArm) reported
@Fidomobile Just send him an msg via your internal system, he knows who i am. This is all just so painful. I have wasted hours of time that i will never get back, customer service at FIDO is deplorable.
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Carmelo P D Caruana
(@CwithAnArm) reported
@Fidomobile Thanks for throwing your weight around on Twitter, and mocking your customer base. I have 4 lines, how much money does that represent over 5 years
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Jean Bean 🌳🌎🌈🎶
(@jean_prettyjean) reported
@Fidomobile Is there a system issue for Fido cell users in Pefferlaw, ON L0E 1N0 Consistent call fails.
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Bill River🇨🇦
(@BillRiver5) reported
@Fidomobile dear Fido please repair your tower at Barrow bay Ontario near lions head it has been down 9 days now I have called several times and nothing is being done please...Retweet my last tweet was deleted in 5 seconds great customer service..