Fido

Fido Outage in Vancouver, British Columbia

No problems detected at Fido

If you are having issues, please submit a report below.

The latest reports from users having issues in Vancouver come from postal codes V6H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Fido problems in the last 24 hours in Vancouver, British Columbia

The following chart shows the number of reports that we have received about Fido over the past 24 hours from users in Vancouver and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Fido Outage Chart in Vancouver, British Columbia 07/01/2022 10:45

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.38% Internet
  • Phone 12.39% Phone
  • Wi-fi 11.14% Wi-fi
  • Total Blackout 1.64% Total Blackout
  • E-mail 1.21% E-mail
  • TV .24% TV

Fido Outage Map Near Vancouver, British Columbia

The most recent outage reports and issues originated from Richmond, Burnaby, Vancouver and Delta.

CanadaRichmond E-mail
CanadaBurnaby Phone
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Phone

Fido in Vancouver, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:
  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

  • gabanitin Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

  • adrianarobl3s Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia

    @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

  • stychentyme Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British Columbia

    Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

  • oh_tola Tola 🦄 (@oh_tola) reported from Vancouver, British Columbia

    Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile What's up with the outage??

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • RucaMend Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia

    @Fidomobile I really pissed with the service you guys provide!

  • ianiv Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia

    @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

  • LoGavin Louise Gavin (@LoGavin) reported from Vancouver, British Columbia

    Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

  • chelsamander ♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British Columbia

    It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

  • sbonger77 Dj Spectrom (@sbonger77) reported from Vancouver, British Columbia

    Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

  • GiovanniTrigona Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British Columbia

    Fido has a customer service

  • DebbieHellion Debbie Hellion (@DebbieHellion) reported from Vancouver, British Columbia

    Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • dominicracy Dominic (@dominicracy) reported

    @PatWhite1984 @Fidomobile I've switched my phone to use GSM only and it seems to work, but it's slow. Hope they resolve this soon.

  • Ankurkrtweets Ankur kumar (@Ankurkrtweets) reported

    @Fidomobile Fix your mobile app and for God’s sake, do some compatibility testing, please.

  • PatWhite1984 ꧁༒•Pat White•༒꧂ (@PatWhite1984) reported

    @Fidomobile you guys should be putting a notice letting people know about the system wide outage for Mobile Data….just spoke to a CR on the phone.

  • 2Jordab Jordab (@2Jordab) reported

    TIL @Fidomobile customer service is non-existant

  • Void65646917 Void (@Void65646917) reported

    **** you @Fidomobile for being a **** company that comes after an old loyal customer 4 years later for a supposed outstanding bill.

  • abuttar02 ahmad (@abuttar02) reported

    When i complaint them online and they said we can’t do anything about it. Pathetic service. Moreover they said you can use our sim for 14 days. But it isn’t working too. I switched from rogers to fido and now i end up having nothing. 3/3 @Fidomobile

  • abuttar02 ahmad (@abuttar02) reported

    Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. 1/3 @Fidomobile

  • abuttar02 ahmad (@abuttar02) reported

    Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. 1/2 @Fidomobile

  • abuttar02 ahmad (@abuttar02) reported

    Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. @Fidomobile

  • GSaurov Saurov Ganguly (@GSaurov) reported

    @Fidomobile : Is it a kind of fake offer to get attention of the user? I had to finally pay $25 to add additional data to my plan to continue Data usage. This is absolute frustrating and not expected from Fido for such as me as a devoted customer.