Fido Outage Report in Vancouver, British Columbia
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Internet (47%)
-
Phone (45%)
-
E-mail (5%)
-
Wi-fi (2%)
-
Total Blackout (1%)
Live Outage Map Near Vancouver, British Columbia
The most recent Fido outage reports came from the following cities: North Vancouver and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Phone | |
| Richmond |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
-
Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
-
Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
-
Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
-
♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
-
Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
-
Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
-
Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
-
Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
-
Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
-
nah nah natalie 🦇
(@NahNahNahtahlee) reported
from
Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
-
Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
-
Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
-
Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
-
Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
-
Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
-
Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
-
Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
-
Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
-
Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
-
Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Sanjeev
(@sanjeevskartha) reported
@Fidomobile Don Mills and Steeles area - No home internet yet, it's been 3 days now. Can't reach your customer care or technical support either. This is just horrible service Fido. And I've restarted my modem many many times, so please don't ask me that again.
-
WTFisgoingon
(@WTFisG0ing0n16) reported
@FidoSolutions @Fidomobile I wonder if we will get another $2 credit for our day outage.
-
A Z
(@Azmian2022) reported
@Fidomobile I need to be compensated for my loss over the weekend I lost $450 because I couldn’t get through to my customer on time and they all was a emergency job. This is unacceptable. Just got off the phone with Fido and they only gonna credit $3 dollars are you serious ?
-
Peter Czimmermann
(@xczimi) reported
@ManuelVeth @Fidomobile Agreed. Simply put, they don't charge per day, they charge for the month and this month they failed to deliver basic service levels. They are barely scratching two nines availability.
-
hartphil
(@hartphil20) reported
@FidoSolutions @Fidomobile hi Fido I just lost cellular service in Ottawa south, internet is choppy! Why?
-
i arch
(@iad_arch) reported
@FidoSolutions @Fidomobile Day 4 and still no network connection on my phone in Ottawa!! Incredibly frustrating!
-
η
(@nadssshans) reported
@FidoSolutions @Fidomobile my home internet has been down for 3 days!!! When will it be fixed?!
-
DMak
(@DMak604) reported
@FidoSolutions @Fidomobile still internment connection problem in Richmond BC! Customer service is closed on the weekend. After such ridiculous outage, customer service should work extended hours to answer questions! #Rogersdown #Fidodown #unacceptable
-
the_desi_girl
(@thepardesigirl) reported
@Fidomobile hi team, I have been using Fido for ~3 months now. I have been getting flaky network ever since. I waited long enough to know that this is a persistent problem. Can someone please contact me on DM to assist me further with this?
-
G-Funk
(@GarethMurano) reported
@FidoSolutions @Fidomobile My phone is cutting out multiple times per hour. This is UNBEARABLE! I can't access my work apps without service leading to lost wages!!!!