Fido Outage Report in Vancouver, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (52%)
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Phone (35%)
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Total Blackout (11%)
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Wi-fi (2%)
Live Outage Map Near Vancouver, British Columbia
The most recent Fido outage reports came from the following cities: Burnaby, Vancouver and Richmond.
City | Problem Type | Report Time |
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Phone | ||
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Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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nah nah natalie 🦇 (@NahNahNahtahlee) reported from Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
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Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Louise Gavin (@LoGavin) reported from Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Jeanne (@Meanchef) reported from New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Tola 🦄 (@oh_tola) reported from Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Preeminent Foundation (@PICEELL) reported from Burnaby, British Columbia
@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Jeanne (@Meanchef) reported from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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kearee🌙 (@kearree) reported
@kealune @Fidomobile they are that good i **** you not pls consider going with them over Bell or Rogers, those 2 companies don’t deserve your $$ the more you support Bell/Rogers the more they get to stay being the only popular companies & charging ridiculous prices plus Fido is gay asf ty goodbye
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🥊Shadowboxer (@DforDefined) reported
@kealune @Fidomobile iphones have **** security and there's nothing you can do to change my mind about them
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missmc (@missmcTO) reported
@Fidomobile @FidoSolutions Phone not in stock online. Have to go to a store. Why won't you waive the $50 service fee for the inconvenience which is no fault of the customers?
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Mark Young (@Mark93434851) reported
Just a warning that @Fidomobile is offering a deal where increasing your plan by a few bucks will give you more data, but they'll fail to mention that any discounts you had will be nullified so your plan will actually increase by a lot more. Be careful, because it's irreversible.
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.vayanin (@PynkKnits) reported
When that warranty finishes? Don't call @Fidomobile @FidoSolutions. Even if it was the day before don't call them. Cause their first response is?! "Your warranty has ended we can't help you."
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jitin varghese (@jitinvarghese) reported
@Fidomobile When will the website be up.I have issue with my bill.
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Lauren (@WhoeverFletcher) reported
Switched from @koodo to @fidomobile and was charged the tab bonus for my year old phone. Reason for switch: zero bars. Apparently I should have called koodo to try to fix anyway. Is that really something you could have fixed koodo? #fineprint
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yung ca$h_regi$ter🥶🥶 (@DeezHoes7) reported
@Fidomobile Yo internet down fox it 🥱
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TQ2 天 (@TaquainTQ2) reported
@Fidomobile ****** service been pissin me off with the call drops who else is a better contender? 🤔
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🌻Abigail loves JBJ (@ilovewattpad26) reported
@Fidomobile Hi, I don’t know what’s wrong but I don’t have any cellular service since last night at 8. I’ve reset the network settings, restart and airplane mode but it still doesn’t work.