Fido Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z .
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- Phone (56%)
- Internet (28%)
- E-mail (9%)
- Total Blackout (3%)
- Wi-fi (3%)
Live Outage Map Near Vancouver, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 13 days ago |
|
Vancouver
|
Phone | 23 days ago |
|
Vancouver
|
Phone | 2 months ago |
|
New Westminster
|
Internet | 4 months ago |
|
New Westminster
|
Phone | 4 months ago |
|
North Vancouver
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Louise Gavin (@LoGavin) reported from Vancouver, British ColumbiaContacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British ColumbiaIt should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Dj Spectrom (@sbonger77) reported from Vancouver, British ColumbiaHey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia@Fidomobile I really pissed with the service you guys provide!
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Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British ColumbiaWow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Tola 🦄 (@oh_tola) reported from Vancouver, British ColumbiaOmg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British ColumbiaFido has a customer service
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia@Fidomobile What's up with the outage??
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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M I R O L A F L A G A 彡 (@mirolaflaga) reportedI can’t believe at the terrible service @Fidomobile is providing me. Been with you guys for over 10 years and you cannot offer any solution for these unwanted charges. WORSE SERVICE PROVIDER EVER!!!!!
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சூரன் (@Kshutrya) reported@Fidomobile @FidoSolutions v r using our mobile data 2 connect 2 our office & school. Will #fido compensate for the inefficient support they provided for last 2 times. #nointernet #fidofails
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ƨна♡иıεсε (@iamshaniece) reportedI wish @Fidomobile was as fast with their customer service as they are with their bills. I've been waiting months now for my GC. #notahappycustomer
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JP (@JarylleAdriane) reported from Toronto, OntarioBeen a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Naman Mediwala Shah (@MediwalaShah) reported@Fidomobile it’s been 30 min on a call with a customer service rep, I’ve been on hold so he can get details of my account which I’ve already given to him. Does it take so much time??
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katelyn (@davidsforehead) reportedAfter 6+ different calls, 4 different departments, 3+ hours on the phone, 1 store visit.... @Fidomobile @FidoSolutions I think I am finally be losing my patience😩 thank u for the efforts but I don't think my issue will ever be resolved
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Nodir Makhkamjonov (@makhkamjonov) reported@Fidomobile Hello. I’m trying to pay off the remaining balance of my phone. Representatives keep forwarding me to a number and I still can’t make a payment. Could you arrange someone call me to help with this? Thanks
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சூரன் (@Kshutrya) reported@Fidomobile @FidoSolutions I lost home internet connection for 3rd time in last 36 hours, everything is messed up because of no internet. Do something 2 get it fixed permanently. Everytime it is taking almost 45 minutes 2 talk 2 customer care. An inefficient support from #fido
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Gray (@nolimit_GLB) reported@CBCVancouver @Fidomobile is the worst of the worst when it comes to mobile phone companies.
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dave wyeld (@canadadave007) reported@FidoSolutions @Fidomobile still on the phone. On hold. Waiting for a supervisor. 1 hour and 45 mins. Please help!