Fido Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (26%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Live Outage Map Near Vancouver, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Vancouver |
Phone | |
| New Westminster |
Internet | |
| New Westminster |
Phone | |
| North Vancouver |
Internet | |
| Burnaby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Debbie Hellion
(@DebbieHellion) reported
from
Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
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Rob Leslie
(@RobLeslie) reported
from
Richmond, British Columbia
@FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Gav
(@oakridge604) reported
from
Burnaby, British Columbia
Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
-
Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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lisa
(@lisaeoxox) reported
**** @Fidomobile I paid $530 bill a month and a half ago to turn my phone back on and they shut it off again today because I owe 250.00. How i owe that in a month and a half is beyond me. Time to go to a different company
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simon🌾
(@yegsimon) reported
@Fidomobile I haven’t been able to dial out all morning. Fix it now you greedy rats.
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SNOWY
(@SnowyChops) reported
@Fidomobile I have no service?
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Cindy
(@CiViiLy) reported
Just realized my cellphone service is down. WTF @Fidomobile?!!! Apparently service has been down for 8+ hrs. 😳😳😳
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Touching
(@wearetouching) reported
Hey @Fidomobile @FidoSolutions. Ive been without cell service for 4 days now. I’ve been on hold for over an hour. Your website login isn’t working - believe me, I’ve tried EVERYTHING. Can someone please reach out?
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Sandeep Kumar
(@sanstruck99) reported
@Fidomobile I am facing the network issue from almost 1 hr now on the phone service. Can anyone from support team will update if there is any network outage?
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LifeLoveVancouver
(@LifeLoveVancou1) reported
@CRTCeng please speak with @Fidomobile and @Rogers as both of their networks are down for more than 12 hours. #monopoly #fidodown
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Hunar malik
(@HunarMalik) reported
@legitmarino @Fidomobile @Fidomobile is a unbelievable! They didn’t even acknowledge this outage on their social platforms. I have 3 lines with FIDO and none of it has coverage. I’m too devastated at this time.
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Rajan
(@Rajan_GOhm) reported
Yo @Fidomobile when are you guys going to resolve your Service Outage today?