Fido

Fido Outage Report in Cambridge, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Cambridge, Ontario 04/24/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile this is my 5th or 6th issue with internet THIS MONTH. Talked to internet support and was told there is a problem in my area. Told the rep that I need more data to work properly with a hotspot… he transferred me …. Been on hold for almost 2 hours and can’t work.

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported

    @Fidomobile @FidoSolutions I have to wait 70 days for them to dispute it! Thanks for stealing my grocery money! #Poor customer service #sickofbadservice

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile Hi Fido! I received a call from your Fido office (844) 379-4293 at 9:13am this morning. The person said he’s a Fido supervisor. He threatened me that if I continued to complain on Fido social media or to Fido customer service via phone calls, he will kick me out of Fido service.

  • TedKnudtson Ted Knudtson (@TedKnudtson) reported

    @SpencerWallace_ @dinnerwithjulie @Fidomobile Call and ask to cancel. First operator won’t cancel, will transfer you to retention dept. This dept has deals and offers regular customer service does not. Let them woo you w goodies. If unsure at any point, say you’ve gotta think about it and will call back.

  • Harry54687107 Harry (@Harry54687107) reported

    @Fidomobile Please fix your home internet issues. I stop working every few days.

  • DH_12 Dave Houston (@DH_12) reported

    @Fidomobile Why is my internet going down every day?

  • jonathanrauhio Jonathan Rauhio (@jonathanrauhio) reported

    @Fidomobile it’s been almost half a year since I emailed the refer a friend team about our referral credits. There has been no resolution and each time I’ve checked in I get the same form email saying it’s being investigated. Very frustrating! Does anyone actually work there?

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile You know what? I’m not furious anymore. I think it’s very interesting. The supervisor was very rude but serious and looked like he got the universal truth on his side. He treated me as an enemy instead of a customer. I want to remind him “calm down”!

  • DH_12 Dave Houston (@DH_12) reported

    @Fidomobile Fix my internet asap.or I'm switching prividers