Fido Outage Report in Cambridge, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Cambridge, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (50%)
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Internet (39%)
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Total Blackout (7%)
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Wi-fi (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Cambridge, Ontario
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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NaNcEoLoGy
(@NaNcEoLoGy) reported
@Fidomobile is the internet down around Williams Parkway and bramalea Brampton??
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John Samuel
(@jsam63) reported
@Fidomobile I've been trying to contact you. On hold for more than 2 hours, and no response. Please respond. Disappointing customer service.
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Arianne Tong
(@summeroftong) reported
48 hours without data with @Fidomobile and their tech support people are no where to be found...7 hours of waiting for someone to respond over chat and on the phone got me feeling like throwing my phone in a volcano 🌋
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shaikh farhad
(@rehmanshaikh29) reported
Today I have witnessed extremely pathetic customer service from a Fido rep named Yusuf @Eglinton Square GTA.The rep denied my product purchase for noreason. Will escalate this to the highest level. This level of unprofessionalism is unacceptable.@Fidomobile #poorcustomerservice
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Michael Celotto
(@mcelotto) reported
@FidoSolutions @Fidomobile DM'd you (can you take a look), still having issues from the 18th (or so). I get that it's Black Friday weekend, been on hold waiting for someone from technical support for about an hour now. What are the hours for technical support?
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James ****
(@jameswang888666) reported
@Fidomobile Hi, Fido, I could not find your customer service anyway,...I have transfered my mobile to Fido.. it cdoes not work for many days, while I could not find your customer service/tech support.. all you staff are on vacation.
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twall
(@twall62) reported
@Fidomobile I want someone to call me back please! I am not prepared to wait 2-3 hours on the phone! (have tried 3 times!) There should be a call back option. Have issues about my bill. Ph no is 2505854028.
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Amanda Jones
(@Amandajoness11) reported
@akctba @Fidomobile As much as I love Fido I agree with you, almost three years being a customer entering contests Everyday I never win..something is Fishy to say the least. With the free service for a year 10 Winners per month and still haven’t Won that is concerning to me..
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Moh Sadri
(@itsmohsadri) reported
Ordered a phone +2 months ago and still haven't received a single update regarding the phone and no response. By far the worst customer service I've ever seen in my life is @Fidomobile @FidoSolutions . I'm done. Changing my service.
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Andre
(@deco_tzermias) reported
@FidoSolutions @Fidomobile How to do fraud detection wrong (: 1. allow a customer to request an iPhone upgrade 2. send them the iPhone 3. block their account for fraud suspicion 4. never let them know why they don't have a signal 5. don't ever call the customer back Thanks, Fido!