Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 03/13/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (63%)

    Phone (63%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • spiroteach97 Spiro Theologos (@spiroteach97) reported

    @Fidomobile Fido, your new customer service “Jack” is not user friendly - how do I actually talk to a real person on the phone without having to go through “Jack”?! Very frustrating :(

  • Doing_wats_rite Doing what's right. (@Doing_wats_rite) reported

    @Fidomobile : I realize I'm no longer your client. However, if you continue to harangue me - and more particularly, my kids - even having been asked to stop, I'll issue a formal complaint to the @CRTCHearings. And a criminal complaint to @calgarypolice for harassment. #Enough

  • do74do Ghada Omar (@do74do) reported

    @Fidomobile would you ever support Apple Watch would Rogers have and you don’t???@FidoSolutions

  • Camilo_8Jimenez Camilo Jiménez (@Camilo_8Jimenez) reported

    @Fidomobile Hi I'm having issues with my mobile data connection. Is there a chat to ask for a solution?

  • amir_zadd Amir Zad (@amir_zadd) reported

    @Rogers @Fidomobile @chatrmobile Thanks for the support. Is there any limit like maximum time on that?

  • ItsRohanAnand Rohan Anand (@ItsRohanAnand) reported

    Getting scammed by @Fidomobile @FidoSolutions . Their YYZ kiosk is scamming new comers with discounted rates but hidden charges which only gets revealed when the bill is generated. And support is asking to deal with it on own and not helping. #scammedbyfido

  • TheOnlyManny Verecund1 🇨🇦🇵🇹♻️🇺🇦 (@TheOnlyManny) reported

    @Fidomobile I'm not very happy with your customer service. I've been waiting on live chat logs for over 2 weeks now. What is going on over there? I'm trying to resolve an issue but agents keep saying they'll leave magical notes on my account that other agents never see apparently

  • wastegyalll wastegyalll (@wastegyalll) reported

    @rogers @fidomobile what's the point of having a win-back team when you provide even more trash service?

  • behnamvajar behnamvajar (@behnamvajar) reported

    @Rogers @Fidomobile @chatrmobile I am extremely disappointed with your customer service regarding this waiving. I guess it was just a marketing show-off!!!

  • ParkesKimL Kim Parkes (@ParkesKimL) reported

    @Fidomobile why would I get sent a text for 5 gigs of data only to have no such offer show up in my account and then after talking with an agent for an hour being told maybe try going into a store that they can’t help me. Not impressed.