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Fido

Fido Outage in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The following chart shows the number of reports that we have received about Fido over the past 24 hours from users in Waterloo and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 11/29/2022 10:05

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Most Reported Problems:

  • Internet 70.10% Internet
  • Phone 13.09% Phone
  • Wi-fi 12.16% Wi-fi
  • Total Blackout 2.47% Total Blackout
  • E-mail 1.65% E-mail
  • TV .52% TV

Live Outage Map Near Waterloo, Ontario

The most recent outage reports and issues originated from Cambridge and Kitchener.

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CanadaCambridge Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaCambridge Wi-fi
CanadaCambridge Wi-fi
CanadaKitchener Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:
  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • MarlonHershkop Marlon Hershkop (@MarlonHershkop) reported

    Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers

  • navkxurr 🌟 (@navkxurr) reported

    hey @Fidomobile , i've paid the bill but my mobile data is not working please solve the issue. thanks!

  • yu231233 Akira (@yu231233) reported

    @Fidomobile I got a defective device and returned. Fido cannot do anything at this moment as Fido cannot discharge my financing obligation. I was told to call back next week. Another 2-3hour wait, I will never get my new phone, but Fido continue to charge me for no service.

  • JuansugaITSME Juan (@JuansugaITSME) reported

    @FidoSolutions @Fidomobile your customer service line is the worst! How can I speak to a representative if you don't have any!! I need help

  • yu231233 Akira (@yu231233) reported

    @Fidomobile I am telling the truth. Fido's management does not manage the problem. Lying to customers is not appropriate. I would ask Fido to deal with my issue as soon as possible and explain to me why I am paying for bad services.

  • Mical25 Michael (@Mical25) reported

    @Fidomobile been with the mobile provider since 2010 never once won a draw or contest they have had. #disappointing

  • kegroson Keegan D (@kegroson) reported

    Hey @Fidomobile I’ve added 3gigs of data in the last 4 days and can’t get ahold of you and it’s been going on for months. How do I correct this problem?

  • DragIvko Drag Ivko (@DragIvko) reported

    @FidoSolutions @Fidomobile How do I get support when my neither mobile cell signal nor the roaming is working and your support chat is offline? Any suggestion?

  • AvalpreetS Avalpreet Singh (@AvalpreetS) reported

    @Fidomobile i was calling you on your customer support number but every time from your side you cut the call what’s going on I didn’t understand very unresponsive from @Fidomobile

  • M0_0SMAN MOHAMED OSMAN (@M0_0SMAN) reported

    @Fidomobile not even trying to keep up the facade of customer service anymore lol just straight up "we cannot answer your call at this time" during business hours