Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 03/01/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JeivikS76 Jeivik Sutariya (@JeivikS76) reported

    @Fidomobile very slow internet speed in Kamloops, BC. What's the point of having "high speed" data in my plan.

  • saintlittt lalit (@saintlittt) reported

    **** it everyone we should really bring back flip phones because I’m exhausted 2 days and still no resolution because everyone is lost at @Fidomobile @FidoSolutions and @apple

  • heywhatsuplol_ hey (@heywhatsuplol_) reported

    @Fidomobile Hello Fido… I’ve been having trouble with my internet lately. We just switched from Rogers to you and as soon as we did we got instant wifi issues. Every time I go upstairs the connection gets so bad I can’t even call my friends on the phone for one second

  • SarahBartok Sarah Bartok (@SarahBartok) reported

    @JeffTeravainen @Fidomobile I direct tweeted for assistance at 7pm (as that’s an option). Told they were “experiencing higher than normal wait times” crap…and to expect over 3 hours wait. Finally heard back…15 HOURS later!!

  • ralphininja Raphael Ison (@ralphininja) reported

    @Fidomobile Why can I not get consistent customer service when I call in? Is it just my luck?

  • mendelweisz Mendel weisz (@mendelweisz) reported

    @Fidomobile I have a question about my account I was on the phone waiting for an hour can you help?

  • useshadyname Userealname (@useshadyname) reported

    @Fidomobile how true is it that the best offer u can give a new customer starts at $45/1gb?? Also, how come customer service on the phone is sub par nowadays? I talked to lots of em recently and there was a lot of maybes and not sures. Also all of them are from "PEI"?

  • rubenchini Ruben Cordero (@rubenchini) reported

    what is happening with @Fidomobile ? got tired of offering a good service?

  • elliotmma1 Elliot🇧🇷🇨🇦 (@elliotmma1) reported

    @FidoSolutions @Fidomobile I’d like to cancel my plan. I haven’t used it yet though..

  • P_stroms Perry Sundstrom (@P_stroms) reported

    Wow @fidomobile you guys are just terrible. I’ll never get a phone with Fido ever!