Fido outages and service status in Waterloo, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Phone | 2 months ago |
|
Kitchener
|
Phone | 6 months ago |
|
Waterloo
|
Phone | 6 months ago |
|
Cambridge
|
Internet | 6 months ago |
|
Cambridge
|
Phone | 6 months ago |
|
Kitchener
|
Internet | 9 months ago |
Community Discussion
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Fido Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Alex k (@akctba) reported from Kitchener, Ontario@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Canadian Woman 🇨🇦 (@eraseing_woman) reportedJust opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.
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Leanne Schira (@lschira) reported@FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!
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Intrepid Critic (@Who_knewit) reported@Fidomobile please switch me back to LTE. This switch to "5G" has made my phone slower, everything takes longer to open, chatgpt takes forever to give answers now. Podcasts just stop streaming as I randomly lose service. Switch us back, 5G isn't ready and it sucks.
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Adégòkè (@Adegox) reported@Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!
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Johnny Chase (@JohnnyLChase) reported@Fidomobile your customer service is terrbile. Why cant I talk to a live person Today? i need my issue resolved asap. Not when your reps feel like calling back. if i didnt still owe on this phone id transfer to Bell
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Vince Ltd. (@Vince_Ltd) reported@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
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Yann Saint-Laurent (@yannstlo) reported@Fidomobile Today is Sunday, trying to talk to someone in customer service (billing) and they are booking for Tuesday… what kind of service is this?
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Devesh Rajarshi (@devesh_rajarshi) reported@Fidomobile Hi! I've been trying to connect my FIDO phone number to any one of the local Indian networks but haven't been successful. I've enabled FIDO Roam, purchased a travel pass, and tested every roaming setting on my phone, but I still can't connect to a local network.
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yayoi (@yayoii) reported@Fidomobile I sent DM. Do you mind checking? Chat with customer service is not available.