Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/22/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • j_busari Jitz (@j_busari) reported

    The worst possible service provider, they give you a run around and you cant talk to anyone competent @Fidomobile @FidoSolutions

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!

  • k1ng29ka1 1 (@k1ng29ka1) reported

    @Onelovepeace7 @Fidomobile @FidoSolutions Their home internet is going to **** too

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido phone service sucks. Cancel your contract now!!!

  • luliu94 lu l (@luliu94) reported

    @Fidomobile been trying to apply a promotion to my Fido account for the past three days, I tried calling customer support and they couldn’t help and now the online account page is down. Any updates on when this will be working?

  • KhyatiW Khyati Wadhawan (@KhyatiW) reported

    @FidoSolutions @Fidomobile Leaving Fido forever, never coming back. It’s been more than week now since we are face troubles with internet and everytime we are getting the same reply from the technicians that there is an outage in your area. They can’t fix the outage in a week?

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today !!!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido service sucks. Cancel your contract now!!!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido service sucks. Cancel your contract now!!!