Fido Outage Report in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Phone	1 month ago
Kitchener	Phone	6 months ago
Waterloo	Phone	6 months ago
Cambridge	Internet	6 months ago
Cambridge	Phone	6 months ago
Kitchener	Internet	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  Alex k (@akctba) reported 4 minutes ago from Kitchener, Ontario

  @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

• 
  a k (@AbhaK24) reported 18 minutes ago from Kitchener, Ontario

  @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

• 
  RiffMasterKeef🇨🇦 (@music_fanatic71) reported 21 minutes ago from Kitchener, Ontario

  @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

• 
  Mahesh CMU (@maheshcmu) reported 56 minutes ago from Waterloo, Ontario

  @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

• 
  Niranjan Aigal (@NiranjanAigal) reported 58 minutes ago from Kitchener, Ontario

  @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tamara (@tea4tamara) reported 7 minutes ago

  @Fidomobile: look at these GREAT plans we offer! Also Fido: oh wait - you're already a customer? No, you can pay what you pay or you can pay more, those are your only two options. Also Fido: (but we're SUUUPER sorry about that blackout thing. Have five days free.)

• 
  abhinav chhabra (@SalesbyAbhinav) reported 8 minutes ago

  @FidoSolutions @Fidomobile They don’t even help when needed they just mould statements in a sweeter way by manipulating things with customers!

• 
  Ivana Santilli (@IvanaSantilli) reported 9 minutes ago

  I'vee been with @Fidomobile for 2 decades, this was the worst customer service call I've had after waiting an hour. Can someone please remedy this issue? The $339 cost to roam like home is absurd for a service that is sub par.

• 
  Dave Mains (@DaveMains) reported 14 minutes ago

  @Claybee @Fidomobile @Rogers mine is not working at all ... no data 3g service

• 
  Holly Kent (@hollykent) reported 16 minutes ago

  Last summer @Fidomobile told Prince Edward County residents that they were building new towers to handle the influx of Rogers users in the summer months. A full year later and I still have almost no cell service in July. What happened with the towers, @Rogers and @FidoSolutions?

• 
  Keith Pinto (@Keith_Pinto88) reported 20 minutes ago

  @Fidomobile where's my credit for the recent outage. Received a full bill with no credits applied. Do I have to call you for this?

• 
  Kashyap Joshi (@Kashyap62431803) reported 20 minutes ago

  @Fidomobile is one of the worst company ever. Like you pay advance bills to them and they can’t even give you you’re outstanding cheque of just 16 dollars from 3 months. Worst service provider ever.

• 
  Ivana Santilli (@IvanaSantilli) reported 22 minutes ago

  To be honest, I didn't even know there was a Canadian cell service outrage, as my @Fidomobile roam like home has been malfunctioning like that the whole 2 months. Fido, I hope you do right by my refund

• 
  Jackson (@TheRealJackson9) reported 22 minutes ago

  @Fidomobile your reception is poor right now. What’s going on?

• 
  Pabsgatsby (@pabsgatsby) reported 24 minutes ago

  @Rogers @Fidomobile I lost a day’s pay because of you guys and your dumbass outage I’m suing for everything you’ve got see you in court