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Fido

Fido outages and service status in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Phone 2 months ago
Kitchener Phone 6 months ago
Waterloo Phone 6 months ago
Cambridge Internet 6 months ago
Cambridge Phone 6 months ago
Kitchener Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu
    Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Yad2313
    Yadnesh Raut (@Yad2313) reported

    @VirginPlus worst service.. after offering a plan which was suggested by virgin representative.. called back and said they cannot give the plan.. Please move to @RogersMobileCa @Fidomobile

  • LisaLi4
    Lisa Li (@LisaLi4) reported

    @FidoSolutions My acc#920137296, I never active SIM card and signed any agreement. I called customer service, they can’t do anything transfer me to cancellation department, cancellation department transfer me back to customer service. Why I have to pay Fido, and why can’t cancel @Fidomobile

  • robogeographer
    Andrew Blakey (@robogeographer) reported

    @Fidomobile I found someone’s iPhone and it uses Fido. If I go to a Fido store will they help get it returned to the owner?

  • CwithAnArm
    Carmelo P D Caruana (@CwithAnArm) reported

    @Fidomobile @FidoSolutions Someone at Fido needs to make it right. The customer service experience is abhorrent, have to wait 45 mins to speak to monster managers that don’t have the ability or the human decency to be good people. This is disgusting, just another broken company ripping people off.

  • ArunChamyal
    Arun (@ArunChamyal) reported

    @Fidomobile you guys barred my phone service without informing me. I am chasing from 4 days but no response from your side. I am totally fed up and don't know to whom should I contact ??????

  • misridhruv
    Dhruv Misri (@misridhruv) reported

    @Fidomobile I just need the internet fixed. Its been going on for 4 days and I don't what's the update. In today's world where everyone is working from home I feel it's unacceptable to not be able to fix an internet issue for 4 days now. Can someone please get on it..

  • smitkotadia
    smit kotadia (@smitkotadia) reported

    I am using Fido and I'm not getting even a 2G/3G/4G network at my home location in Scarborough(M1G 2Y8). I reported to Fido customer service but they didn't take any action. I'm facing this network issue for the last 6 months. Please help me out. @Fidomobile #FidoNetworkIssue

  • Yad2313
    Yadnesh Raut (@Yad2313) reported

    @virginmobileCA worst service.. after offering a plan which was suggested by virgin representative.. called back and said they cannot give the plan.. Please move to @Fidomobile or @RogersMobileCa

  • Daniil71299484
    Daniil (@Daniil71299484) reported

    @Fidomobile Never use Fido Worst customer service ever

  • butlerp
    butlerp (@butlerp) reported

    @Fidomobile Hoping you can help! I won a Sonos speaker in the Fido Xtra contest - but purolator just delivered an envelope and all it had was a card that said "Enjoy your Fido Xtra Perk" - will the speaker follow?