Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/20/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • John_Fernan Renegade (@John_Fernan) reported

    Still no service from @Fidomobile.

  • 1993_amr العبعال (@1993_amr) reported

    @Fidomobile when are we getting our service back?

  • Poonam_Mehmi poonam (@Poonam_Mehmi) reported

    @Fidomobile why fido network is down in this area T0L2H0?? Please resolve this asap

  • devineegazo d 🦦 (@devineegazo) reported

    . @Fidomobile hi hello, why don’t any of my family have any service? it’s been down since last night and i have no idea how to get it back

  • KyKy2825 Vez12 (@KyKy2825) reported

    @BobbyGarabet @FidoSolutions @Fidomobile Exactly. Was going to go to fido after work to see why my phone is having problems! Thought it was my device.

  • rayamarelo Raymond Amarelo (@rayamarelo) reported

    @Fidomobile why aren't you providing updates for this massive cellphone outage??

  • RoDaChamp RODACHAMP (@RoDaChamp) reported

    Time to change providers @Fidomobile my phone is still not working.

  • strystilremains Abhi (@strystilremains) reported

    @Fidomobile @LidoPimienta @WitchProphet I request you to not Talk about services you can not provide, just need a simple phone call to work at this point! Please work on fixing this outage and please address it as a tweet and give us a status update.

  • realericpeters Eric Peters 🇻🇨🙏🏾🌋 (@realericpeters) reported

    Folks, sometimes technology just doesn't work. Let's just hope it isn't anything nefarious. @Fidomobile

  • persiankitty03 Mahshid (@persiankitty03) reported

    My network is down since last night and I cant even contact customer service through phone or chat!! What's going on @Fidomobile @FidoSolutions how much longer till we're up and running again??