Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/18/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • EistQuant John Meier (@EistQuant) reported

    @Fidomobile internet is down in the Baseline & Merivale area of Ottawa.

  • MHazaveh Ma Ha (@MHazaveh) reported

    @Fidomobile the worst customer service ever !! Will never recommend you to anyone

  • Itssid12 preet kaur (@Itssid12) reported

    @Fidomobile @FidoSolutions Why the hell am i charged the activation fee. My friend who had bought fido sim on the same day had got waiver on the activation fee but i haven't got one. Such a bad service.

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile since Agust I already called fido phone service two time, no one gave me $25 credit. Why fido company play game like that. Who can trust Fido?

  • Asifa604 Asifa Lalji ❤️🇨🇦 (@Asifa604) reported

    @Fidomobile are you having technical issues again? Haven't been able to send texts for the last few hours. #notagain #rogers #rogersoutage

  • FrankieDrevan Frankie Drevan (@FrankieDrevan) reported

    @Fidomobile The long weekend is great, however, I have a brand new, never used iphone 6s that is locked to your network but your customer service refuses to unlock it (at least the 3rd agent did after my first 2 calls were disconnected). Do you care to assist?

  • uzairsayied uzair sayied (@uzairsayied) reported

    @Fidomobile no internet in Ajax. Is there an outage ??

  • justtrevslife trev 🌈 (@justtrevslife) reported

    @Fidomobile figure out how to get me in contact with your customer service or i’m going to close my account. the call back link bullshit doesn’t work

  • Jummy Jummy (@Jummy) reported

    Dear @Fidomobile @FidoSolutions, I don’t think I’d use your chat service again for customer service: it’s WAY SLOWER than speaking to someone on the phone.

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile fido agent Thursday promised $25 credit to me, but now they said the fido system can't be compatible with my loyalty plan. Never believe fido agents and fido company. Now they only said they were sorry can't do anything.