Fido Outage Report in Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- Phone (56%)
- Internet (28%)
- E-mail (9%)
- Total Blackout (3%)
- Wi-fi (3%)
Live Outage Map Near Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Phone | 1 month ago |
|
Kitchener
|
Phone | 6 months ago |
|
Waterloo
|
Phone | 6 months ago |
|
Cambridge
|
Internet | 6 months ago |
|
Cambridge
|
Phone | 6 months ago |
|
Kitchener
|
Internet | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Alex k (@akctba) reported from Kitchener, Ontario@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Anuj Vohra (@anujv21) reported@ArshitV @Fidomobile @FidoSolutions I agree and I have experienced the same. Very poor experience despite paying heavy monthly charges.
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DJ WIZ (@wizology) reported@fido i just spoke to the most Disrespectful , loud mouth , ignorant manager i have ever spoken to cant wait until they listen to this recording NO COMPANY is going to overcharge me or DISRESPECT ME when i do pay bills ON TIME @Fidomobile ANY ONE ELSE HAVE THIS PROBLEM
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Arshit Vaghasiya (@ArshitV) reportedWhat a useless customer service @Fidomobile @FidoSolutions. Tried calling them several times and was in queue for like 30-45mins and no response. Don't go for Fido.
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Amin (@microupnup) reported@Fidomobile Likewize (device protection for android) by @Fidomobile is a company formerly known as Brightstar. Look at their reviews on google. Many complaints and bad reviews on how unprofessional this company is. Don't buy device protection from fido. It's a rip off..
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Prabhdeep Chhatwal (@Deepsingh0210) reported@Fidomobile one of the worst customer service in Canada. They don’t value customer time and despite escalation there is No response from them.
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No time for magical thinking 😷🪟💉💉🚀🚀 (@salsavangelista) reportedHey @Fidomobile @FidoSolutions Why have I been waiting on hold for 2 hours to cancel my service? Please just let me go!
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H&Y (@HY_happydream) reported@Nicki15 @Fidomobile @Canada I did not sign for public special plan, but I made own deal with Fido. It was hard time to fix my plan to get their offer.. almost I spent 1 week.. everyday I need to contact Fido. Finally one of offer management lady contact me and fixed. But I need to see next bill to confirm
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Soumojit Biswas 🇮🇳 (@soumojit028) reported@Fidomobile @FidoSolutions not getting network here in India. It was fine 1st day. From 2nd day onwards, I am not getting any n/w. Please assist.
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Kurt (@19Kurt82) reportedAfter 1 month, 4 phone calls 2 case files and close to 4hr on hold. My @Fidomobile bill is still wrong after signing a contract #BlackFriday . I don't recommend #fido to anyone. Customer is friendly but unable to help .
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Nadia Nassar, she/her (@nadia_nassar) reported@FidoSolutions @Fidomobile Hoping you can help me resolve this. I ordered 4 bill reprints on October 25. I was told they were shipped on November 1 and I haven't received them yet.