Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 12/13/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet
CanadaCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MmBankye Bankye mmɔre (@MmBankye) reported

    In whatever you do in life don't ever take loan from Fido Ghana they are thieves in disguise thier interest rate is stupid don't fall victim to their scam don't say I didn't warn you @Fidomobile moy3 akromfoc

  • gagangangwal1 gagan gangwal (@gagangangwal1) reported

    @Fidomobile incorrect roaming charges on account for services not used. Manager not able to help. You guys charge false amount

  • KweenLexiLyfe Lexi Lyfe (@KweenLexiLyfe) reported

    @Fidomobile I’m trying to call out and it keeps saying called failed us there a service issue?

  • Larrino204 larry p (@Larrino204) reported

    @Fidomobile pretty great I get a certified pre owned phone and it doesn't even work, then I contact customer support get the run around and only to. Find out you guys don't even have a replacement for the phone I want.....

  • rudedachshund rudedachshund (@rudedachshund) reported

    @Fidomobile Hi @Fidomobile that wasn’t a compliment you guys suck so bad that after 20 years I’m leaving Fido

  • HemanIsHere HS (@HemanIsHere) reported

    Does @Fidomobile have any interest in correcting billing errors which their team caused or is CCTS my only option at this point? Spent 3 hours on the call with a super kind rep who agreed on the error but the support team won’t help!

  • JosiahMarti76 Josiah Marti ✝️ 🇺🇸 (@JosiahMarti76) reported

    @CryptoSnayan @Fidomobile And sometimes I tweet things that are 2000 years old, and still true. Gosh have you got it bad. You really do need to get a life.

  • bhoetuk urgensangye (@bhoetuk) reported

    @FidoSolutions @Fidomobile - my $30 a month plan and instead I get charged $96. Called the rep but I was told, it’s a known billing issue. I was told I’d get a email stating it’s been fixed but haven’t received any emails and it’s been more than a week. Very disappointed with Fido!!

  • corporatemayor corporatejohn (@corporatemayor) reported

    @Fidomobile thirty-two years as a fido customer coming to an end. To expensive and no deals. I hear public mobile is more reliable and much cheaper.

  • BlairScarlett Blair (@BlairScarlett) reported

    Love when I call @Rogers for a billing issue, spend 33 minutes on hold and explaining the issue, they tell me this is beyond the scope of their authority and transfer me to @Fidomobile