Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 03/11/2026 13:30

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • livingburrito shaaqolaan (@livingburrito) reported

    Yeah i think it’s time to cancel all my lines with @Fidomobile

  • iceman0125 Benedict Ling (@iceman0125) reported

    @FidoSolutions @Fidomobile I tried returning phone after 1 day and was refused?!!!! WHY?! 😡Need help, please.

  • CITIZEN_GUJ Citizen (@CITIZEN_GUJ) reported

    @Fidomobile After so many tweets, screenshots and waste of time. I am offered $120 credit that makes the 24 months $5 discount. I am feeling like a beggar. Am I a Beggar to you @Fidomobile ? Is this how you treat other customers? Or its just me? #unfairTradePractice

  • Mehak0401 Mehak (@Mehak0401) reported

    @Fidomobile U changed my plan without giving me any notification. I had certain free international call minutes and now I can't see them in my plan. You have charged me for international calling in the last billing cycle. This is unfair! Share email ID where I can put a detailed complaint.

  • DforDefined 🥊Shadowboxer (@DforDefined) reported

    @kealune @Fidomobile iphones have **** security and there's nothing you can do to change my mind about them

  • BertrimJames Taylor James Bertrim (@BertrimJames) reported

    @Fidomobile honestly did you just send me an email saying how "it's hard times and fido wants to help" thrm younthteat to cancel my fido account that's never been canceled in 10 years.... I will be done with this junk service by next year.

  • CITIZEN_GUJ Citizen (@CITIZEN_GUJ) reported

    @Michyme1982 @Fidomobile That's sad. I can feel you. I am a new customer and I was ported from other network with a certain promise. After the porting they backtracked from the promise. I had to invest a lot of time and energy to just get what I promised before. (Even after having everything in writing)

  • TinaLuvy SomewhereFarAway|°• (@TinaLuvy) reported

    @FidoSolutions @Fidomobile I have 4 signal bar No it seems to work find when i send myself a sms. I tried to delete the sms cache and i think it is working so far. Thank you Claudia and have a good day

  • missmcTO missmc (@missmcTO) reported

    @Fidomobile @FidoSolutions Phone not in stock online. Have to go to a store. Why won't you waive the $50 service fee for the inconvenience which is no fault of the customers?

  • albertfeghaly Albert Feghaly (@albertfeghaly) reported

    @Fidomobile is not what it used to be anymore. I see myself forced to end a 7-years-old service from Fido because, apparently, a Fido agent misinforming a client and the client acting on false information is now the COSTUMER'S fault.