Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/01/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • judes1487 Jules 👩🏻‍🔬 (@judes1487) reported

    @iibusii @Fidomobile Still not working

  • playa_sirena Kamere's mom (@playa_sirena) reported

    @Fidomobile what’s going on with your service today? I can’t make calls, can’t connect to maps to get to my medical appointment, says no internet service and data isn’t kicking in, text messages are not going through! Unacceptable! I can’t even call you! Only internet w/wifi

  • Hippietrippie3 Hippietrippie (@Hippietrippie3) reported

    @Fidomobile Terrible service provider!!! I am switching carriers immediately. You continuously prove to be incapable of providing the services we as customers pay for.

  • ArshadA62399411 Arshad Ahmed (@ArshadA62399411) reported

    @Fidomobile The worse service what I am facing right now. I have network issue and also trying to contact customer service and been on hold since 8:00am. Very disappointed.

  • Fosters_mom_14 Tracy (@Fosters_mom_14) reported

    Happy Monday to #FIDO customers. We have no cell service 👏🏼👏🏼👏🏼 @Fidomobile will hopefully let us know when or what is happening. #Ontario

  • HarryHoudiniMTG HarryHoudiniMTG 🇨🇦 (@HarryHoudiniMTG) reported

    @Fidomobile my data on my mobile plan isn't working. ETA on a resolution?

  • _andreaaXo Andrea♕ (@_andreaaXo) reported

    @Fidomobile my data and service isn't working!!!???

  • SssoullesOne SssoullesOne (@SssoullesOne) reported

    @Fidomobile @FidoSolutions It’s been over 8 hours of no Service on Fido cell network. Still down. No Service since 1 am

  • Fosters_mom_14 Tracy (@Fosters_mom_14) reported

    @Snoproblem11 @Fidomobile Mines been down for an hour now.

  • DDindial DarrellD 🍻 (@DDindial) reported

    @legitmarino @Fidomobile Yup. Fido/Rogers + internet down since 1am. Affecting some other cell providers as well