Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 12/16/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • isaac_s Isaac (@isaac_s) reported

    @Fidomobile most carriers allow transferring an eSIM between devices online. Why do you force customers to visit a store? This is a big problem for travellers.

  • m_erhejA1 Merhej (@m_erhejA1) reported

    Are there any outages reported in Mississauga L5B area? @FidoSolutions @Fidomobile #outage #internetdown #Mississauga

  • mayur_rafaliya Mayur Rafaliya (@mayur_rafaliya) reported

    Fido provides you with the worst customer service in the world. their customer service representative does not know how to read the bill, they don't about the process and They also don't know how to resolve a customer's issues. This is my first and last contract with @Fidomobile

  • WhileyBill Bill whiley (@WhileyBill) reported

    @Fidomobile Hello, I need some from your fraud and validation dept to call me. I have NEVER experienced such mental torture. I account was hacked but I have so much ask and fix. I need a call back pls. I work too, so I need a call back a specific time

  • VishPatelAnand Vish Patel (@VishPatelAnand) reported

    @Fidomobile Internet is down in M9L1 are since early morning today, more than 8 hours passed. I had to take day off at my work from home office. When will it be restored?

  • AditSin83805931 Adit Singh (@AditSin83805931) reported

    @FidoSolutions I dont need your reply , i need solution @FidoSolutions @Fidomobile . I dont need your reply saying we esclated this , which i am hearing from last 2 weeks

  • Daddo1976 🇨🇦CanuKnuckleHead🇨🇦 (@Daddo1976) reported

    @Fidomobile @FidoSolutions you guys need to make Call Control available like your competitors have ASAP...your customers are getting increasingly frustrated with the spam phone calls non stop every day...please...a solution would be appreciated...

  • hh6jb Li Boyang (@hh6jb) reported

    Today I received a promo call from @Fidomobile that trying to convince me to resume my mobile plan inFido.When I was trying to explain that I don't have plan to transfer back, the service specialist RUDELY HANG UP my call! Are you trying to convince me NEVER get back with Fido?

  • JonathanLachan5 Jonathan Lachance (@JonathanLachan5) reported

    @Fidomobile My heart skips a beat every single ******* time my phone rings because it means someone I love is in a bad situation or its another stressful call. 99% of the calls I get is from robots and I just can't anymore. Is there a way to mask my phone number I'm losing my ******* mind.

  • chev1867 Aleem (@chev1867) reported

    @Fidomobile Very shocked that after 17 years of being a loyal customer, your company didnt make an effort to keep me as one. Anybody got suggestions for a better service provider??