Fido Outage Report in Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (7%)
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E-mail (4%)
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Wi-fi (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rain(er) 🍁
(@bett3r) reported
Hey @FidoSolutions @Fidomobile there's an issue with your home internet connection. Please fix it asap.
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Tea & Eh
(@fifeyeno) reported
@Fidomobile @FidoSolutions 45 min on hold to find out how you're legally booting me off the cell tower? You're leaving me without phone No emergency service. I'm joining or starting the class action for this administrative cost savings human rights atrocity you made
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bryar
(@bryarpaije) reported
@Fidomobile how is that somehow i’ve never had a outgoing call to the USA in all of the years i’ve been with you but call and ask what the heck happened because it wasn’t me and i get told “sorry we can give you a 3 month courtesy package for US calling”. I DONT CALL THE US
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RARI
(@skrariofficial) reported
This is about to blow up on YouTube this weekend, 2hours long conversation with people lying and making contradicting statements, your rude customer service tried to buy me off with 5$ off for 3 months. #ticktock #youtube blowing this up!, I’m switching to @Fidomobile
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Hamed
(@hamedpajouh) reported
@Fidomobile definitely gives you the worst customer experience 😒 you have to check your bill every time! #fid #Ontario
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Brian Heinrich
(@wordsmythical) reported
@greg_gerla @Fidomobile The CRTC can regulate/create policy, but the phone companies have to implement the policies/regulations. The CRTC last year passed a policy/regulation to help deal with obvious scam calls (the ones coming from impossible numbers), but spoofed numbers seem more complicated.
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Jay Rathi
(@Jay2603Rathi) reported
@Fidomobile MORE THAN 45 minutes on customer support call online….transferred 3 times to different executives….2 of them incorrect department and waiting to talk to 4th……is this what you have to offer to your customers? I’m taking service from fido for 24 months now…..#fido
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CircularLogic
(@CircularLogic89) reported
@hbshmoe @Fidomobile Don't think Fido has a 'Canada US borderless plan'. They offer Fido Roam. Regardless, they use the same network as Rogers
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Rie Serrano
(@rieserrano) reported
Anyone having problems with Fido today? I'm not able to login to my account. @Fidomobile @FidoSolutions
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Justin
(@SadisticCynic) reported
@Fidomobile Hey Fido, tell me why it's so damn hard to get a charge removed after a buyer's remorse? CRTC: "You can return your cellphone within 15 days, without penalty, if you are unhappy with your service. Use up to half of your allowed monthly usage during the trial period"