Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/29/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (33%)

    Internet (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • I_Am_Heldden Heldden Byumvuhore (@I_Am_Heldden) reported

    @Fidomobile will have you on hold for 2 hrs, only for the customer care agent to come back saying 'sorry' & that they can't help Pretty much, we should call unto God because @FidoSolutions is not in the business of explaining to their customers the discrepancies in their bill 💀

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • divaqueen94 EPTB (@divaqueen94) reported

    @Fidomobile sucks

  • 9209Vj Jagan vm (@9209Vj) reported

    @Fidomobile Very poor customer service. After 1.5 hours on being on the call. Service never completed. Really pathetic

  • tarahg305 Poupée (@tarahg305) reported

    @Fidomobile **** wrong wit y’all and this data

  • herrytangiri Herry Tangiri (@herrytangiri) reported

    @Fidomobile I was never informed about the suspension and suspension fees, it's unfair. I request you to waive it off. Account # 799098173

  • Nazeema99117381 Nazeema (@Nazeema99117381) reported

    @Fidomobile poor customer service. I was promised 120 cad for phone upgrade which they are denying now and disconnected my call. I even followed up with them couple of times for this but no use.

  • VancityIN 🎀Vancity🎀 (@VancityIN) reported

    Very disappointed with @Fidomobile, they literally have no good plans to offer to their loyal customers. I have been with fido for like forever, and never really complained before, but I do feel that I am paying a lot right now as compare to many of their new customers.

  • curtimane G🔪S Curti (@curtimane) reported

    Hey @Fidomobile your wifi sucks. I want my money back.

  • tamarratown Tamara (@tamarratown) reported

    I can't believe I got hustled into spending more money and you guys are blaming a store associate instead of fixing the issue. Does the store associate not work for @Fidomobile ? Way to piss off a 15 yr customer. Hey @VancityReynolds you have mobile company right?