Fido

Fido Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2K.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 04/25/2024 08:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Waterloo, Breslau, Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Wi-fi
CanadaBreslau Phone
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Total Blackout

Community Discussion

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Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • hungaro_andre André 🌤 (@hungaro_andre) reported

    @vwmannn @Fidomobile @FidoSolutions I have Fido too, and I also got a charge for Roaming in the U.S this month, despite the fact I haven’t got not even close to the US border in months, if not more than a year now. Luckily it was only $8 and they’ve refunded me after I contacted them via online support.

  • dina_alrubaye Dina Al Rubaye (@dina_alrubaye) reported

    @Fidomobile HAS LITERALLY THE WORST WORSTTT WORSTT CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. @FidoSolutions

  • Jamiepage1000 Jamie Page (@Jamiepage1000) reported

    @Rebecca_King77 @Fidomobile Ouch. I hope so too. That sucks big time!

  • Adeeb_PawsUp 🌞 (@Adeeb_PawsUp) reported

    @Fidomobile why cant i login to my account? Im sure of my username and passeord

  • ayushghimire Ayush Ghimire (@ayushghimire) reported

    @Fidomobile Made a wrong reporting to @TransUnion regarding some late payment that wasn't associated with my account. Coz of this, my credit is getting bad. Fido noted my complaint on 12 April and asked me to wait for 3 weeks. I called Fido today.. was told nothing has been done.

  • Michyme1982 Michelle Medeiros (@Michyme1982) reported

    I have been a loyal customer with @Fidomobile with over 4 yrs & I have never been so angry at a company as I am now. I had to escalate the call 2 head office & even then I feel like I'll accomplish nothing. After this week I am seriously considering leaving your company. 🤬

  • Rebecca_King77 VanillaThrilla (@Rebecca_King77) reported

    @Jamiepage1000 @Fidomobile Hope it never has any issues... a technical support person can’t come Until Thursday.... THURSDAY So not internet the whole week basically

  • Brutalemabella Auntie Social (@Brutalemabella) reported

    @Fidomobile Disgusting behaviour on your part. Really shady business practices, guys. I'm trying to get through to someone on your website but... it looks like it's down. FIDO IS SUPER SHADY.

  • DarrenMachalek Darren Machalek (@DarrenMachalek) reported

    Cell providers need to do better. I got a great offer to switch. So I called @Fidomobile to see they can match, after 15+ years of loyalty they told me no. So I switched providers. Now I get a call from Fido begging me to come back. Maybe treat your customers right the first time

  • ymalik79 Y.A.M (@ymalik79) reported

    @Fidomobile what’s going on with the network? No connection all day and all work is pending. Unable to take calls or receive important messages.