Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 02/09/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Omar_aliraqi20 Omar Aliraqi 🇨🇦🇮🇶 (@Omar_aliraqi20) reported

    Dear @Rogers @BellMediaPR @Fidomobile you should compensate us after this outage. I was without Internet today morning. Thankfully I got an open WIFI network close to my work. Please fix it as soon as possible and don't do that again. 😑

  • notsogreatbong Urban Nomad (@notsogreatbong) reported

    @FidoSolutions @Fidomobile Intermittent issue? I don’t have any signal for last eight hours

  • simswrld_ 🛸 (@simswrld_) reported

    tried to call KFC to see if they have the nashville hot tenders and it didnt go through, literally **** you @Fidomobile

  • jro1087 Jen R. (@jro1087) reported

    @Fidomobile I would like to activate wifi calling but my phone cannot receive the confirmation text. Is there another way? I cannot call support as my cell nor my fido home phone work. Thanks!

  • jacsjj Jaclyn S (@jacsjj) reported

    @Fidomobile why is there still an on going problem? Please fix this asap, its important we have our phones.

  • hedgemon56 Bob Hunter (@hedgemon56) reported

    @FidoSolutions @Fidomobile 14 hours without cell.... 1 more hour will have to go to another service #nofidoservice

  • ninibrahim_ Nifemi (@ninibrahim_) reported

    @Fidomobile fix it!!!!

  • AbbyRadovski Abby Radovski (@AbbyRadovski) reported

    Guess I'm not calling anyone today.... between my personal phone on @Fidomobile and my work phone with @Rogers I've had no service all day. #rogersdown #fidooutage

  • perrin_jan Jan Perrin (@perrin_jan) reported

    @HaruunYEG @Fidomobile I’ve been with Fido for a number of years, albeit not on contract. This #rogersdown is the only time I’ve come across problems with them. Unless you’re referring to something else?

  • DeanCassidy1996 Dean Cassidy (@DeanCassidy1996) reported

    Hey @Fidomobile @FidoSolutions have had no Cell Service today! Can I expect a credit for this on my next bill?