Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 03/27/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • skrllypews $Shanice (@skrllypews) reported

    @Fidomobile fix tf up!! 😡 I can’t even make business transactions because I need a verification code been without service for over 12hrs now!!!

  • HaruunYEG Haruun Ali (@HaruunYEG) reported

    @perrin_jan @Fidomobile Oh yeah, I just recently switched lol. I’m just a tad bit disappointed because I have had dropped service in areas for the past two months.

  • Riveradmin_ Casi (@Riveradmin_) reported

    @FidoSolutions @Fidomobile when is your service going to be up? We've been without cellphone service since morning,

  • JillTruffcat Jill Anderson (@JillTruffcat) reported

    @FidoSolutions @Fidomobile Refunds will be required for no service!

  • caitlinjannelle Caitlin (@caitlinjannelle) reported

    @RogersHelps An email from @Fidomobile @FidoSolutions would have been extremely helpful and would have saved me hours of troubleshooting my phone's lack of cellular service.

  • _MahmoudBakkar Mahmoud Bakkar (@_MahmoudBakkar) reported

    @FidoSolutions @Fidomobile Do you think the time has come to change service providers? - 14 hours down and counting...

  • MeyiToronto meyi_toronto (@MeyiToronto) reported

    @FidoSolutions @Fidomobile Will a countrywide notice be pushed to users advising that service has been restored, once resolved?

  • webchick webchick-or-treat 🕸🕷🧟‍♀️🧛‍♀️ (@webchick) reported

    @BCGovNews so if we miss our text with a vaccine appointment link thanks to the @Rogers/@Fidomobile network outage, what happens? Will texts be re-sent tomorrow? (Or whenever it goes back online?) Is there a way to enter our registration number into some online system vs. SMS?

  • AlvinVarghese92 Alvin Varghese (@AlvinVarghese92) reported

    @RogersHelps @Fidomobile I am experiencing outage of data from yesterday midnight and voice call from today morning. Till now we haven't got any hint on when it will be resolved. Too much dissatisfied with the service. I think it's the time to rethink every fido customers to port.

  • OMGits_PK PK (@OMGits_PK) reported

    @Fidomobile no network since more than 5 hours. When it going to get resolved? (Lost 1/2 days of pay) @FidoSolutions #fidooutage