Fido

Fido Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 12/17/2025 09:40

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • pyoaccessories PYO Accessories (@pyoaccessories) reported

    @Fidomobile to make matter worse as I am currently waiting on hold, who thought it was a good idea to have that awful playlist. You think your customers want to be serenaded during long wait times.

  • MovaiLVP Movai (@MovaiLVP) reported

    @Fidomobile why is it nearly impossible to get a hold of customer service? What happened to the Fido call back option?

  • RumWeazley ro (@RumWeazley) reported

    Im going to sue @Fidomobile some day i know it, you have the worst customer service and the most deceiving sales people

  • Ututorpro UtutorPro (@Ututorpro) reported

    @Fidomobile Hello Fido @FidoSolutions please explain my bills with the intel roaming call charge $3/min calling from Pakistan to Canada. I was told $0.50/min before I travelled here. Couldn’t find any rate agreement on your website and couldn’t login my account. Please help!

  • DennyHowell20 Denny Howell (@DennyHowell20) reported

    @Fidomobile Do you have 10GB plan? And where can I get support?

  • mmmmmmcoffee Pamela C (@mmmmmmcoffee) reported

    @Fidomobile I am really disappointed with your customer service. We’ve been working on a new account opening for weeks. We’ve had nothing but trouble. And your hold time for customer service is a joke. We’ve wasted hours.

  • sierralad Kevin (@sierralad) reported

    Switched to Fido, get told our total bill would be $107.35 after taxes. First bill? $362.84! **** ALL THE WAY OFF, @Fidomobile.

  • RnJtech20 RNJtech20 (@RnJtech20) reported

    @chatrmobile @Fidomobile YOU GUYS NEED TO GIVE ME MY SERVICE THAT I PAID $50 FOR, I NEED THIS FOR MY INTERVIEW, OR MY COMPANY IS GOING TO COST ME MY JOB AND TAXPAYERS MONEY.

  • ChelseyInaAnne Absolute Decadence (@ChelseyInaAnne) reported

    @Fidomobile @FidoSolutions your internet is down in Brampton....

  • pyoaccessories PYO Accessories (@pyoaccessories) reported

    @Fidomobile The default wifi that was provided to me is no longer working. Its 2021 and just imagine what its like not having wifi for 10 days out of the month. Can you please explain how I pay my internet bill every month and this is the type of service I am receiving.