Fido Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (47%)
-
Internet (37%)
-
E-mail (8%)
-
Total Blackout (3%)
-
Wi-fi (3%)
-
TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
-
a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
-
Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
-
RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
-
Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Finest Squad
(@Finest_Sqaud) reported
@judes1487 @Fidomobile Same in BC i have rogers no service rn
-
Heldden Byumvuhore
(@I_Am_Heldden) reported
@Fidomobile will have you on hold for 2 hrs, only for the customer care agent to come back saying 'sorry' & that they can't help Pretty much, we should call unto God because @FidoSolutions is not in the business of explaining to their customers the discrepancies in their bill 💀
-
Nick Langille
(@LangilleNick) reported
@Fidomobile is there a network issue right now in southern Ontario? I can’t connect at all to LTE
-
Tamara
(@tamarratown) reported
@Fidomobile I can't believe I got hustled into spending more money and you guys are blaming a store associate instead of fixing the issue. Does the store associate not work for Fido? Amazing. Way to piss off a 15 yr customer. Hey @VancityReynolds you have mobile company right?
-
Jagan vm
(@9209Vj) reported
@Fidomobile Very poor customer service. After 1.5 hours on being on the call. Service never completed. Really pathetic
-
alfie vente
(@alfievrmtdac) reported
Pretty disappointed with @Fidomobile . Long term customer waiting on a cheque over payment since Feb. 17th of this year. RIDICULOUS. Seems they really don't value their customers. Customer service consistently blame the "system" for my wait. #disappointing #customerexperience
-
christina ree
(@VintageMarieeee) reported
@judes1487 @Fidomobile Same issue in downtown Toronto. This has been ongoing for 30+ minutes.
-
Herry Tangiri
(@herrytangiri) reported
@Fidomobile I was never informed about the suspension and suspension fees, it's unfair. I request you to waive it off. Account # 799098173
-
Super
(@ASuperNDALuthor) reported
@Fidomobile How come my connection got compromised then? Got worse when I upgraded my account. And customer service is not the greatest by the way... Took 3 months to get back the connection I had, and this should've been an upgrade...
-
Tea & Eh
(@fifeyeno) reported
Hi @Fidomobile HELP please. Charge for a service I didn't add to my plan & didn't use, it doubled the bill. I had it removed but fido wont back date it to when fido added it. Now fido's saying they cant fix it & I must pay or fido will cut the phone line. Pirate much?