Fido Outage Report in Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Tariq Razi
(@Tariq_Razi) reported
@Fidomobile One of the worst customer service provided by a Call Centre Supervisor that I have come across in life. Absence of empathy, listening, and customer focus in a Call Centre Supervisor is unbelievable in a Telecommunication Company.
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Pat
(@SketchMaster9k) reported
...just trying to run out their refund period clock I don't expect them to do anything, but if you're reading this, don't make the same mistake as me. DO NOT spend your time or money here. I've been a customer for years and they still didn't care. @Fidomobile @FidoSolutions
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Pat
(@SketchMaster9k) reported
...probably 20+hrs on the phone in total. Each time there was a new problem or something wrongly set. By mid-Feb I gave up in frustration and asked them to cancel everything and refund the 3 months. They refused. According to Fido, since... @Fidomobile @FidoSolutions
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Spencer Wallace
(@SpencerWallace_) reported
@Fidomobile @FidoSolutions I've been with Fido for 3 years now and I have never used any of these "deals". Fido Xtra is a good idea in theory but they're always on brands I've never heard of, products that are way overpriced (even with the deal) or are so niche I have no use for them.
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Mandeep S.
(@gill_m_s) reported
Hi @Fidomobile what is the penalty/interest if I miss my bill payment? And what do you pay if you delay refund payments? I got my account cancelled last year..and still awaiting refund. If it's for being done with every customer.. means you are using their money @ 0% interest.
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Pat
(@SketchMaster9k) reported
...acknowledge this was not an ordinary situation. Yes, technically I was outside the refund period with an active sim card But only because I was strung along for months by Fido with false promises that were never fulfilled, and charged full price for the privilege @Fidomobile
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atiya memon
(@atiyamemon1) reported
Heres my experience as a Fido customer. It had been over 8 months since i got my internet i was promised a gift card after 6-8 weeks but had to make at least 6 phones calls for it and no one has reached out. Very disappointed with the service. @Fidomobile @FidoSolutions @fido
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S M
(@MMikedunn) reported
@Fidomobile Yes, Our daughter figured that out 3 times ( without our knowledge ) , and ran up substantial charges! After 3 conversations with CSR we finally cut her data completely. There was no retribution from Fido, even though we reached out for help many times. Looking for alternatives
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La La
(@aholdwithin) reported
@Fidomobile just got another one from a random number and called the person back and the guy said he did not call me and I'm the second person to call him and say that and they are also with fido!!! Something is going on and you guys need to fix it!!!
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Jessica
(@renyu408) reported
I got 6 scam calls just this morning! No one taking after I answering the call! Does my number get disclosed or something!? It’s driving me crazy! Fido, please help!@Fidomobile