Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/21/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • skrllypews $Shanice (@skrllypews) reported

    @Fidomobile I pay too much damn money for your services to be having no service. Never liked Fido but this was the last straw

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported

    @EsBeeEf @Fidomobile Yup. No phone service since I left the house at 530am

  • an_comhnaidh misfiring brain - #BLM (she/they)🥃 (@an_comhnaidh) reported

    @bryanedwardcox @Fidomobile Same issue here in AB.

  • gary_poy Gary LP (@gary_poy) reported

    @judes1487 @Fidomobile Same here, not working me since 6:30am. (in Mississauga)

  • 7c7ff8d058224fb Sean O'Keeffe (@7c7ff8d058224fb) reported

    @Fidomobile Hey Fido, I like how when service is down you disable access to Fido answers and the helpline. Terrible service getting worse.

  • 2ndHazel 💩🧇 (@2ndHazel) reported

    Hey @Fidomobile @FidoSolutions I can finally send text messages but I can’t access my account online, get ahold of anyone on the phones OR live chat to find out what you’re going to do to fix this. Where’s my solution?

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • DCarlmikael Dorian (@DCarlmikael) reported

    So, @Fidomobile is down and they don't even care to post something about it! Time tochange network I think

  • gautamjain101 Gautam Jain (@gautamjain101) reported

    @Fidomobile No Voice/ Internet , what is reason for this issue and when it will be fixed?!

  • xFEISTYCANUCKx ╟TPwn╢CLAYMOR3QU33N ♋🎮💉🍊 🌻🦋🌞🤌 (@xFEISTYCANUCKx) reported

    @Fidomobile I have no connection???? I'm stealing wifi just to send this right now! Are your systems down? Can't even text either pls help