Fido

Fido Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 03/15/2026 19:15

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (26%)

    Internet (26%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • malikchabou Malik Chabou (@malikchabou) reported

    @Fidomobile / @RogersHelps Is wired internet down in Fort York, Toronto right now? Postal Code M5V 0S2

  • roddropsdimes Rodrigo García Rojas (@roddropsdimes) reported

    Very disappointed on @Fidomobile’s customer service telling me that I should’ve requested long distance call added to my line prior to incurring in those charges. I guess I’ll have to do a better job at scheduling family emergencies during the pandemic?

  • MiIahvee Milah - Season of Boba 🧋 (@MiIahvee) reported

    @stunner____ @Rogers @Fidomobile i'm with freedom and ill take them/shaw's phone service any day, but it's no reminder sportsnet > tsn 🖕 Bell

  • travelg12 G (@travelg12) reported

    @Fidomobile This has to the worse customer service experience ever. No one takes accountability or want to help a good standing customer. Absolute worse service than ever! Going on for months

  • Barrett_Muni Graham Barrett (@Barrett_Muni) reported

    Unimpressed with @Fidomobile. Got a new Pixel 5. Thought Cool! 5G! but they don't support 5G. CSR says "nowhere on our website does it say that Fido offers the 5G network" but it also doesn't overtly say that they don't, and they're promoting 5G phones. Feel scammed. #misleading

  • girly__143 #CuddlyBear (@girly__143) reported

    @Fidomobile is it true if I sign up with you as my mobile provider you charge $10 every time I call customer service?

  • amitjindal108 Amit Jindal (@amitjindal108) reported

    @Fidomobile AC 222888612 service cancelled equipment returned but no refund yet, returned on Jan 7 vide canada post no news very frustrating no number to call

  • AthleticTfk TFK Athletic Performance (@AthleticTfk) reported

    @Fidomobile I called just to switch my internet service to my new home and you created two acct. I called back to cancel the old service and your agents cancelled Both! Just on the phone for 3hrs reps come back with no solution and call hangs up 😡

  • DivyaHuria Divya Huria (@DivyaHuria) reported

    @Fidomobile I have not activated my SIM with you so I dont have my account number to fill that form.I have shared rest all details on DM.Please see how many times a customer has to follow up for unwarranted charges even before starting service with your team

  • travelg12 G (@travelg12) reported

    @Fidomobile @FidoSolutions You would think after an hour on hold that you would get a option to get a call back, but no way just hold and wait till customer s hang up out of frustration. Ridiculous!