Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 03/14/2026 18:05

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (64%)

    Phone (64%)

  2. Internet (24%)

    Internet (24%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjay_goswami_ sanjaygoswami.eth (@sanjay_goswami_) reported

    @Fidomobile Hey Team Fido, need help in few things. Any possibility for a call?

  • Rohit80973183 Rohit (@Rohit80973183) reported

    @Fidomobile i am not able to check my plan usage in app since a week. Is ur app not working properly or its just a problem with me?

  • maddiemacd44 maddie (@maddiemacd44) reported

    @Fidomobile why have we had not LTE service for like 3 days?

  • AshikR1708 Ashik R (@AshikR1708) reported

    Worst experience with @Fidomobile Was charged for 400$ without any warning or notice of extra usage. No details provided in App and while getting the new sim from store. Never came across any network where I had to pay 400$ for a month.I don't recommend FIDO #worstsvc

  • RohanBudhirajaa Rohan Budhiraja (@RohanBudhirajaa) reported

    @Fidomobile @FidoSolutions hi team, my internet has been plugged by an overhead cable and it’s been over 6 months. There had been no connection underground. Need a permanent solution since I don’t want to bother my neighbour. Nobody seems to respond at customer service !

  • JanOndiz Jan Ondiz (@JanOndiz) reported

    What is wrong @Fidomobile why can't I make a phone call? Can't even call your customer service.

  • AdamElCohen1 Adam Elcohen 🇨🇦 (@AdamElCohen1) reported

    @CCTS_CPRST You guy never respond to my 76 years old uncle ,who complaint to to you @Fidomobile charging him$113 bc he cancel his phone account bc he was told no connection next he got the bill with $50 connection fee ... If you want Private information DM me

  • dhyn3s HAM (@dhyn3s) reported

    @Fidomobile Imagine calling Fido and all their technical support staff line is down, I couldn't even cancel the internet plan I literally got today. And on top of that you wanted to charge me an extra 50.00 to install my internet.

  • _pandawithavee_ 🍁Vee🍁 (@_pandawithavee_) reported

    Why the hell is @Fidomobile raising the cost of their plans? You're not a tangible product! There's no extra cost of gas to deliver anything to anyone. What's your excuse? CEO not making enough of a bonus? What a **** time to be raising people's phone bills 🤬 #Fido #CRTC #Canada

  • 7JHogs Mack Derr (@7JHogs) reported

    @Rogers okay, take two! Rebooting modem/router, is it a local issue or a WAN issue!? Router said no WAN connection! Let's seeeee! I suppose @Fidomobile I guess :)