Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/26/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • exulicus Paul 🇨🇦🇮🇪 (@exulicus) reported

    @authormik @harrysmomlol I'm with @Fidomobile and currently have no signal at all...

  • FerozKh08656482 Feroz Khan (@FerozKh08656482) reported

    @Fidomobile Are you having a network issue today? Because my phone has no network

  • Melibouza29 Melissa Mignacca (@Melibouza29) reported

    @BobbyGarabet @FidoSolutions @Fidomobile Vidéotron did the exact same stupid thing a few weeks back. Took them hours to update Twitter. Nothing on their web site, app, phone message etc. They had tens of thousands of people plugging and unplugging routers around the province. So dumb. Companies please learn !

  • samihaa_ s (@samihaa_) reported

    @Fidomobile why haven’t I had service since last night??

  • chrisavery Chris Avery (@chrisavery) reported

    @JasonCobill @Fidomobile Apparently Rogers is having some kind of Canada-wide issue.. which would affect Fido

  • BrandonCorbeau BrandonCorbeau (@BrandonCorbeau) reported

    @Fidomobile eta on fixing the cell outage? Myself and many Canadians have important phone calls to make.

  • ImRajuParshetti Raju Parshetti (@ImRajuParshetti) reported

    @Fidomobile @divaqueen94 Mine is Fido phone...have issues. Not able to make calls, text nothing

  • TraiforosT Thomas Traiforos (@TraiforosT) reported

    @Fidomobile I have Fido, but my iPhone 8 doesn't find it. I never had this problem before. Any problems on your side?

  • shahnisarg28 Nisarg Shah (@shahnisarg28) reported

    Hello @Rogers @RogersHelps can you please update the current status on the outage everyone is facing? @Fidomobile can you please at least acknowledge the outage and provide the update please?