Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/15/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Linashi07 Dao (@Linashi07) reported

    Why is @Fidomobile taking forever to respond? I've been waiting for an agent to help me close my account since 3pm today.😤

  • MortifExtol Wilmer Cørønadø (@MortifExtol) reported from Oakville, Ontario

    Dear @Fidomobile, your website offers nothing for prepaid users, there is no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I cannot believe that the (near) solution is changing to postpaid! Thank you!

  • satwinder420 Satwinder singh (@satwinder420) reported

    @Fidomobile Worst service of fido is they don’t have a call system and yet another is premium protection plan never ever get that again

  • RamsHouzz Matt Stafford's Left Arm (@RamsHouzz) reported

    Who are these magical people that win all these prizes with @Fidomobile ?? Do they exist? I've literally had them forever and never won anything.

  • coreysolington Corey SOLAPEington (@coreysolington) reported

    @koodo Okay thank you. Will be switching to another service provider first thing tomorrow morning to avoid overages I will incur this month so I could contact my family during this emergency. @Fidomobile and @bell offering better relief.

  • nysssbee Bee Mash (@nysssbee) reported

    @Fidomobile Hi, you crew in Live Chat CAN NOT confirm this feature. So who can verify waiving the costs? your bill is not live too? any suggestion? I have been told by Fido Customer Service Rep that they have not received such an update !!!!!!!!!!!!!!!!! #MahsaAmini

  • mg_yates Maria G Yates (@mg_yates) reported

    @Fidomobile we're in Europe and my partner has lost his phone. Need to cancel/stop plan. can you help please?

  • CryptoListener0 CryptoListener (@CryptoListener0) reported

    @Rogers @Fidomobile @chatrmobile Hey, thank you for you support! Is there any limit? Like for an hour phone call, you waive it all?

  • bibbob81 Babak Foroughi (@bibbob81) reported

    @Rogers @Fidomobile @chatrmobile It’s official but their problem is they didnt not inform their customer service agents, lack of communication inside the company

  • karrysmatic Karishma Sharma (@karrysmatic) reported

    @Fidomobile I need to talk to someone about my bill it’s higher than usual . I am not able to get through customer care . Pls help !