Fido Outage Report in Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Waterloo, Ontario
The most recent Fido outage reports came from the following cities: Kitchener and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Waterloo |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sana Amber
(@Amber1Sana) reported
@Fidomobile wprst customer service received by manager olga emplyee id i1648770376, as when conplained to her about wrong charges she kept talking over me and when i asked her to listen she hung up on me
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kh
(@KH449) reported
@Fidomobile how come your online support chat doesnt work. I can never get through to anyone. I ordered a tablet, I paid for a tablet, I don't get shipped a tablet
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Omasi I
(@preschie) reported
@Fidomobile since the new update I can't access the app. I've uninstalled and reinstalled the app. I still have the same issue
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Cam Boychuk
(@CamBoychuk) reported
@Fidomobile @FidoSolutions having problems in Burnaby at the moment? I've had no internet for last 45 mins.
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Capt. Stefanitely, C.D.🇨🇦
(@Stefan78s) reported
@Fidomobile I have been absolutely underwhelmed by Fido so far...from the service to the lack of decent phone selection.
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Harshil
(@harshilharshil9) reported
@FidoSolutions @Fidomobile @Rogers Attention loyal customers!!!!! They provide the worst untrustworthy and unreliable customer service ever. And every supervisor gives different and most importantly stupid answer so that you can't reach a solution.
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Alex Egli
(@alex7egli) reported
@Fidomobile I can't login to the My Account app anymore. Everytime I try to login it just crashes after I submit the login form. I already tried resetting the password to make sure it wasn't just a wrong password. It just started happening today, I'm on Pixel 4.
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Shruti Mehta
(@shrutimehta2006) reported
@Fidomobile April 19 both my husband and I had no network or data on our phones for over 24 hours. All other service providers provided a credit to their customers. Why is @Fidomobile doing nothing? Kindly provide a credit I have 2 lines.
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eLbee
(@eLbeeVAL) reported
@RogersHelps @Fidomobile You having issues? My download is 1/1000th of what it's supposed to be... I'd like some assistance. Was on hold for an hour and a half before just giving up...