Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 12/14/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet
CanadaCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • BilalArshad Bilal Arshad | بلال‎ (@BilalArshad) reported

    The state is Canada's telecom is abysmal. Last week my cellphone carrier @Fidomobile / @Rogers went out of service for a record breaking 24+ hours. Now my internet provider @ShawInfo is suffering an outage. So happy that Roger/Shaw merger didn't go through.

  • SkyNet96927243 AJ (@SkyNet96927243) reported

    @Fidomobile @Rogers worst service. My phone number is still out of service after 6 days!!!! Nobody knows anything. I have fido internet and two phones on fido. I think its time to switch to someone else

  • shontalcargill Shontal C. (@shontalcargill) reported

    @Fidomobile is back to 3G instead of LTE and a terrible connection. Get it together!

  • andyk640 Andy Klassen (@andyk640) reported from Winnipeg, Manitoba

    @Fidomobile please, for real, get your Credit Operations situation calmed down ASAP. Being one month behind is no reason to have to hear from Credit Operations 4 times a week for being a little behind. Especially since the goodwill isn't exactly there after July 8...

  • skirri Karen Markle (@skirri) reported

    @GeorgeMonbiot @VodafoneUK @Fidomobile does the same in Canada. On the advice of tech support, we drove to Ottawa to GO INTO A MALL DURING A PANDEMIC to talk to a human being in one of their kiosks to cancel a phone that she hadn't used in 2 years. No go. Instead, they've sicced a collection agency on her.

  • Vaibhavi_509 Vaibhavi Patel (@Vaibhavi_509) reported

    I don’t know whether i am customer of @Fidomobile or their representatives. I’m calling them since last month because of my $569.00 bill i got due to their representative’s miscommunication&now they advising me to quit the network. This is what I should expect from @Fidomobile.

  • andreibc andrei (@andreibc) reported

    Apparently @Fidomobile doesn’t want to have customers anymore. Just spoke with their rep, who informed me that they will compensate me for 1 day of outage, i.e. $6.50. I’m switching all my lines to @Bell #rogersoutage #rogersdown

  • andreibc andrei (@andreibc) reported

    Apparently @Fidomobile doesn’t want to have customers anymore. Just spoke with their rep, who informed me that they will compensate me for 1 day of outage, i.e. $2.50(for each line I own). I’m switching all my lines to @Bell #rogersoutage #rogersdown

  • IvanaSantilli Ivana Santilli (@IvanaSantilli) reported

    @Fidomobile charges $339/mth to 'roam like home', NOT. TheWorst GPS kept losing signal so a drive that should take 13mins took me 2 hrs to get home last night, and a scary tour through the darkest barren alleys, in L.A. not safe.

  • SleeperMole Molevanna (@SleeperMole) reported

    @FidoSolutions I am receiving calls fine. It happened again for the 3rd time. Fido leaves a message that I was unavailable. My recent calls and missed calls do not show any calls coming in. Please talk with your IT dept @Fidomobile and fix this