Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 12/24/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • littledotiii OttawaParent (@littledotiii) reported

    @Fidomobile is there a know outage in Ottawa Kanata south? My Fido tablet plan data connection not working

  • JraigeJoe Joe Jraige (@JraigeJoe) reported

    @FidoSolutions @Fidomobile when will service be back up?

  • judes1487 Jules 👩🏻‍🔬 (@judes1487) reported

    @iibusii @Fidomobile Still not working

  • onyee_j Onyee J (@onyee_j) reported

    @Fidomobile @Rogers cellular service down. Can’t make calls and no data.

  • Hippietrippie3 Hippietrippie (@Hippietrippie3) reported

    @Fidomobile Terrible service provider!!! I am switching carriers immediately. You continuously prove to be incapable of providing the services we as customers pay for.

  • SssoullesOne SssoullesOne (@SssoullesOne) reported

    @Fidomobile @FidoSolutions It’s been over 8 hours of no Service on Fido cell network. Still down. No Service since 1 am

  • DDindial DarrellD 🍻 (@DDindial) reported

    @legitmarino @Fidomobile Yup. Fido/Rogers + internet down since 1am. Affecting some other cell providers as well

  • SssoullesOne SssoullesOne (@SssoullesOne) reported

    @FidoSolutions @Fidomobile It’s been over 8 hours of no Service on Fido. Cell network Still down. No Service since 1 am.

  • BobbyGarabet Bobby Garabet (@BobbyGarabet) reported

    @FidoSolutions @Fidomobile And why not front and centre inside the damn app in bold red letters so people don't think it's their damn devices. Of course that would be far too brilliant. #idiots #fido

  • THR1LLH0USE64 MVH (@THR1LLH0USE64) reported

    No @fidomobile data service all day... what is going on??