Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 02/27/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • misseymarko missey marko🌸 (@misseymarko) reported

    Anyone in the white rock/south surrey area without @Fidomobile service?

  • nehallucination NehalVGaneshan (@nehallucination) reported

    Can you tell me why my phone is showing no network even after being on top of my payments and being in an area with the best connectivity? @Fidomobile

  • pastriesandcake Marlies (she/her) (@pastriesandcake) reported

    This @Rogers/ @Fidomobile problem is not just affecting my work, but affecting my medical care as the doctors require that they can call you on a number, which does not work. This was an appointment I had been desperately waiting on. Doctors do not use video calls either.

  • gunjanverma gunjan (@gunjanverma) reported

    Haven’t been able to make a phone call since last late night!! What’s up @Fidomobile. When can we expect a fix?

  • jukutweets JC (@jukutweets) reported

    @Fidomobile calls and data no service for more than 5 hours. What’s going on?

  • Saminneehh ثمینه (@Saminneehh) reported

    @Fidomobile is down?!

  • FlorecitaLilita Lillian🌸🌼🌷🌺 (@FlorecitaLilita) reported

    @Fidomobile what’s going on with tour service right now ? There’s no service in Halton region !

  • KydessShabazz BlackLivesMatter❤️🖤💚 (@KydessShabazz) reported

    @Rogers @RogersHelps @Fidomobile WTF? Just because I’m not calling to complain does not mean I’m not pissed off, because I am. This outage has gone on too long. Every customer deserves compensation.

  • Mamica_1 MaMiCa AshurA (@Mamica_1) reported

    @Fidomobile WHAT IS GOING ON? I CAN'T RECIEVE CALLS OR MAKE CALLS! I CAN NOT EVEN TEXT... AND NO WAY TO COMMUNICATE WITH CUSTOMER SERVICE... I USE MY PHONE FOR WORK!!

  • pinecones255 MoMo (@pinecones255) reported

    @fidomobile when are you fixing the outage? WHY IS THERE AN OUTAGE?