Fido outages and service status in Waterloo, Ontario

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Fido generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 12, 9:00 PM EDT	0	0
Apr 12, 9:20 PM EDT	0	0
Apr 12, 9:40 PM EDT	0	0
Apr 12, 10:00 PM EDT	0	0
Apr 12, 10:20 PM EDT	0	0
Apr 12, 10:40 PM EDT	0	0
Apr 12, 11:00 PM EDT	0	0
Apr 12, 11:20 PM EDT	0	0
Apr 12, 11:40 PM EDT	0	0
Apr 13, 12:00 AM EDT	0	0
Apr 13, 12:20 AM EDT	0	0
Apr 13, 12:40 AM EDT	0	0
Apr 13, 1:00 AM EDT	0	0
Apr 13, 1:20 AM EDT	0	0
Apr 13, 1:40 AM EDT	0	0
Apr 13, 2:00 AM EDT	0	0
Apr 13, 2:20 AM EDT	0	0
Apr 13, 2:40 AM EDT	0	0
Apr 13, 3:00 AM EDT	0	0
Apr 13, 3:20 AM EDT	0	0
Apr 13, 3:40 AM EDT	0	0
Apr 13, 4:00 AM EDT	0	0
Apr 13, 4:20 AM EDT	0	0
Apr 13, 4:40 AM EDT	0	0
Apr 13, 5:00 AM EDT	0	0
Apr 13, 5:20 AM EDT	0	0
Apr 13, 5:40 AM EDT	0	0
Apr 13, 6:00 AM EDT	0	0
Apr 13, 6:20 AM EDT	0	0
Apr 13, 6:40 AM EDT	0	0
Apr 13, 7:00 AM EDT	0	0
Apr 13, 7:20 AM EDT	0	0
Apr 13, 7:40 AM EDT	0	0
Apr 13, 8:00 AM EDT	0	0
Apr 13, 8:20 AM EDT	0	0
Apr 13, 8:40 AM EDT	0	0
Apr 13, 9:00 AM EDT	0	0
Apr 13, 9:20 AM EDT	0	0
Apr 13, 9:40 AM EDT	0	0
Apr 13, 10:00 AM EDT	0	0
Apr 13, 10:20 AM EDT	0	0
Apr 13, 10:40 AM EDT	0	0
Apr 13, 11:00 AM EDT	0	0
Apr 13, 11:20 AM EDT	0	0
Apr 13, 11:40 AM EDT	0	0
Apr 13, 12:00 PM EDT	0	0
Apr 13, 12:20 PM EDT	0	0
Apr 13, 12:40 PM EDT	0	0
Apr 13, 1:00 PM EDT	0	0
Apr 13, 1:20 PM EDT	0	0
Apr 13, 1:40 PM EDT	0	0
Apr 13, 2:00 PM EDT	0	0
Apr 13, 2:20 PM EDT	0	0
Apr 13, 2:40 PM EDT	0	0
Apr 13, 3:00 PM EDT	0	0
Apr 13, 3:20 PM EDT	0	0
Apr 13, 3:40 PM EDT	0	0
Apr 13, 4:00 PM EDT	0	0
Apr 13, 4:20 PM EDT	0	0
Apr 13, 4:40 PM EDT	0	0
Apr 13, 5:00 PM EDT	0	0
Apr 13, 5:20 PM EDT	0	0
Apr 13, 5:40 PM EDT	0	0
Apr 13, 6:00 PM EDT	0	0
Apr 13, 6:20 PM EDT	0	0
Apr 13, 6:40 PM EDT	0	0
Apr 13, 7:00 PM EDT	0	0
Apr 13, 7:20 PM EDT	0	0
Apr 13, 7:40 PM EDT	0	0
Apr 13, 8:00 PM EDT	0	0
Apr 13, 8:20 PM EDT	0	0
Apr 13, 8:40 PM EDT	0	0
Apr 13, 9:00 PM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Phone	2 months ago
Kitchener	Phone	6 months ago
Waterloo	Phone	6 months ago
Cambridge	Internet	6 months ago
Cambridge	Phone	6 months ago
Kitchener	Internet	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

RiffMasterKeef🇨🇦 (@music_fanatic71) reported 16 minutes ago from Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
a k (@AbhaK24) reported 18 minutes ago from Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
Niranjan Aigal (@NiranjanAigal) reported 43 minutes ago from Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
Alex k (@akctba) reported 43 minutes ago from Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
Mahesh CMU (@maheshcmu) reported 54 minutes ago from Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Yann Saint-Laurent (@yannstlo) reported 7 minutes ago
@Fidomobile Today is Sunday, trying to talk to someone in customer service (billing) and they are booking for Tuesday… what kind of service is this?
Pete (@floofydoofbkup) reported 9 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Jo (@Jo39908254) reported 10 minutes ago
@Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful
Pete (@floofydoofbkup) reported 12 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Fari Tow (@EffTee1) reported 14 minutes ago
@Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer
Kirito96 (@kirito_9668) reported 16 minutes ago
@Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.
Pete (@floofydoofbkup) reported 17 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Vaibhav Panwar (@2vpvp) reported 18 minutes ago
@Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.
M (@tvinbnwv) reported 19 minutes ago
@Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!
BFFR_Gahdammit (@_AMOIT_) reported 21 minutes ago
Hey @Fidomobile, I bought a BYOD plan online and ported my number over, but my eSIM is still stuck on SOS after 24 hrs. I can’t call or text, and AskJack is telling me to schedule a call (how, if I have no service?). Please check DMs and help me fix this ASAP.