Fido

Fido Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 02/16/2026 09:00

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ovoeeya bipolar baddie (@ovoeeya) reported

    fighting my @Fidomobile agent at 10am on God's morning but they were very patient and now i feel bad cuz i just wasn't understanding correctly 😭 sorry parminder

  • MohitChhabra_ Mohit Chhabra (@MohitChhabra_) reported

    @FidoSolutions I want to get my matter investigated, looks like someone is lying and customer service is not of much help. @Fidomobile @FidoSolutions

  • IshtpalSingh18 Ishtpal Singh (@IshtpalSingh18) reported from Brampton, Ontario

    @Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.

  • batra_arun Arun Batra (@batra_arun) reported

    Worst service @Fidomobile!! I have made payment on time still u didn’t credited in my account!! New age blackmailing u r doing!! @FidoSolutions

  • cassero01454577 casserole (@cassero01454577) reported

    @Fidomobile i have to pay my bill by the end of tomorrow and there’s a maintenance issue, how long will this last? it’s currently 10:32 pm on a saturday and the due date is tomorrow, please reply!!

  • Daniil71299484 Daniil (@Daniil71299484) reported

    @Fidomobile Never go to Fido

  • swankyangelb Joyce Youth (@swankyangelb) reported

    @FidoSolutions @Fidomobile your network sucks. I've not had any service for over 4hrs now. I can't call and no one can reach me. I'd be moving to a better service provider cos I can't imagine all the missed opportunities I'll have because people can't reach me.

  • Daniil71299484 Daniil (@Daniil71299484) reported

    @Fidomobile They charged me & $90 for home internet and all of a sudden put my account on hold And no one can’t get it back I list the opportunity of making almost $8000 since this issue

  • Daniil71299484 Daniil (@Daniil71299484) reported

    @Fidomobile Doesn’t worth the price at all . Worst company ever

  • LarryTill Larry's still being careful Till this is over (@LarryTill) reported

    Update (+2 hours): The only solution offered so far is that I should clear my cache. I've switched computers, tried different browsers, you name it. Is this really how you treat your customers, @Fidomobile?