Fido

Fido Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 05/31/2025 20:35

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Dabbler The Dabbler (@The_Dabbler) reported

    @FidoSolutions Is that even reasonable to ask given what I mentioned? Can I please chat with someone in high level customer service!? @Fidomobile #fido

  • dyoph dyoph (@dyoph) reported

    oh the pain! the frustration! what is going on #fido #fidosolutions @Fidomobile @FidoSolutions this is just ONE OF THE WORST experiences i have with you. guys, if u’re not with fido, don’t even think about it

  • sapandoshi Sapan Doshi (@sapandoshi) reported

    @Fidomobile value your customer and respect your commitment. At the time of the contract store commited something and now it can not be done !!! Candadins are paying the highest price for the setvice and still company's not repecting theit commitments.

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile We have different opinions about a thing but that doesn’t mean you as a manager could attack me personally and refused to provide me with essential service.

  • StayCee_B StayCee (@StayCee_B) reported

    @nishant_m_r @Fidomobile It went down an hour ago. Im in York region.

  • EllasUmbrella i dont even know anymore (@EllasUmbrella) reported

    @Fidomobile hey Fido, just spoke with Omar from your customer service department. He was super friendly, quick and made what normally is a long exhausting phone call enjoyable. Get that dude a raise!

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile I contacted your customer service at 14:00 this afternoon +1 (888) 481-3436. The employee transferred me to a manager called Bianca. She’s quite rude. didn’t solve a problem for me and even yell at me at the end of conversation then hung off her phone call when I was speaking.

  • jagvierd Jagvir (@jagvierd) reported

    Hey @Fidomobile, I've been trying to sort out my referral credit for months now and keep getting the run-around. I keep getting transferred to the wrong department and I find it surprising it's this difficult to fix a credit issue. Please help!

  • Harry54687107 Harry (@Harry54687107) reported

    @Fidomobile Please fix your home internet issues. I stop working every few days.

  • mvik1808 mvik1808 (@mvik1808) reported

    @Rogers My home internet with @Fidomobile @FidoSolutions is not working for more than an hour today. I am waiting to talk to an agent for over 1 hour and 40 mins now. I have no internet now. Tried all troubleshooting