Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/25/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • yousafihsan Yousaf Ihsan (@yousafihsan) reported

    @Fidomobile FYI. 3rd world countries has better network less price more churn out. Apology accepted. Network quality not. Thanks.

  • kalevhunt Kalev Hunt (@kalevhunt) reported

    hey @Fidomobile any reason why my LTE service is not working? had to switch to 3G to get data

  • quirkysquirty Russell Teibert is dog **** (@quirkysquirty) reported

    @squadplayer @cterlson Yeeeep mine is down still @Fidomobile.

  • Meanchef Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • Sabre772 Sabre77 (@Sabre772) reported

    @Fidomobile why is your service so lousy

  • spaciekadet spaciekadet (@spaciekadet) reported

    @Fidomobile I’m not upset about my phone services being down, although I do expect reimbursement for that day, I will say, the lack of services showed how no one ever calls or texts me anyways, and I’m okay with that. So, thanks.

  • DMak604 DMak (@DMak604) reported

    @FidoSolutions @Fidomobile still internment connection problem in Richmond BC! Customer service is closed on the weekend. After such ridiculous outage, customer service should work extended hours to answer questions! #Rogersdown #Fidodown #unacceptable

  • GarethMurano G-Funk (@GarethMurano) reported

    @FidoSolutions @Fidomobile My phone is cutting out multiple times per hour. This is UNBEARABLE! I can't access my work apps without service leading to lost wages!!!!

  • Samanth88559424 RideTheWave..... (@Samanth88559424) reported

    @Rogers @Fidomobile since yesterday I'm getting internet blackout once every 20 mins...sometimes lasting up to an hour + at times. Fido I'm using way more of my data than I would like. What's happening? When will this be fixed?

  • 93aklee a. 李金妮 😤 (@93aklee) reported

    those stupid twerps at @Fidomobile raised my phone bill and thought i wouldn't notice? and doing this ON the day of their nationwide service outage? the ******* audacity