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Fido

Fido Outage Report in Waterloo, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Phone 2 months ago
Kitchener Phone 6 months ago
Waterloo Phone 6 months ago
Cambridge Internet 6 months ago
Cambridge Phone 6 months ago
Kitchener Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu
    Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • akctba
    Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71
    RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • NiranjanAigal
    Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Tony14236731
    Tony (@Tony14236731) reported

    @FidoSolutions @Fidomobile Fido should return all customers one day money for no service.

  • Fosters_mom_14
    Tracy (@Fosters_mom_14) reported

    I can call out and receive calls, but I still can’t text, and I can’t call everyone. My sister is in Rogers network, and I still can’t reach her. Why can’t we text @Fidomobile #rogersdown #fidodown

  • paudelp
    Prabin Paudel (@paudelp) reported from Mississauga, Ontario

    Hi @Fidomobile last month only you charged me extra for exceeding few MBs of my data plan. Are you giving any credit for the whole day outage today that severely impacted my scheduled with doctors and my work from home ?

  • sophie_everine
    Sophie (@sophie_everine) reported

    @Fidomobile I’ve had NO SERVICE ALL DAY. Will I get charged today??? #fidodown #fidooutage

  • paukenist
    barry nemish (@paukenist) reported

    @Fidomobile How will you compensate us for the lack of service? I have been without service since this morning. 9 hours and have 2 phones. No calls and no internet (data) while out of the house. Please do not take my business for granted. I have been w fido since 1999

  • SetsWork
    work sets you free (@SetsWork) reported

    @DanielleAlanah @FidoSolutions @Fidomobile These mafia thugs have been robbing us for decades. The least they can do is give us reliable service

  • davidcollict
    David Collict (@davidcollict) reported

    @Fidomobile will customers be compensated for the connectivity issues today?

  • boondali
    cats and bears (@boondali) reported

    @FidoSolutions @Fidomobile Any update as to the issue or when service may be restored?

  • LvMountainView
    Saidee (@LvMountainView) reported

    @FidoSolutions @Fidomobile Still not working in Calgary

  • Littlefatgirlie
    Little Fat Girl (@Littlefatgirlie) reported

    @Fidomobile your customer service agent Anthony at your @FidoSolutions is rude and unprofessional.