Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 12/30/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GuguAujla Gugu Aujla (@GuguAujla) reported

    @Fidomobile looks like there are cell service disruptions in Ontario. Can't make or receive calls. Phone says Edge and Emergency calls only.

  • 4smoko brat (@4smoko) reported

    lmao @Fidomobile sucks so bad they have been scamming me for the last year by giving me a bunch of chargers “for free” … and then making me finance them for $6 a month for the last year without telling me 🙃 I’ve been too busy to notice the upcharges til now

  • coolamazon A V (@coolamazon) reported

    @Fidomobile Why are your chat agents not understanding a simple thing? I have requested for a call back from customer support multiple times over chat, and still nothing. Why are you guys doing this?

  • prateek2485 Pr@TeeK (@prateek2485) reported

    @Fidomobile I would request you to look into a wrong bill sent to me, and not getting any support to fix it. The customer support associates are not providing answers, and already know the issue but are unable to fix it.

  • garysworldpc garysworldpodcast (@garysworldpc) reported

    @Fidomobile why the hell do I have a $50 "suspension" charge on my bill? My phones service has never been shut off or "suspended" before. So why are you charging me for random ****? Now I'm going to have to go back through all my bills to see how you're trying to rip me off!

  • karrysmatick Karishma (@karrysmatick) reported

    @Fidomobile I need help ! I am sorry but I do not wish to talk to ur BOT “Jack” ! It’s just impossible to get in touch with you guys ! SO FRUSTRATING!

  • gurraputharun Tharun gurrapu (@gurraputharun) reported

    @Fidomobile worst service ever…

  • lisaeoxox lisa (@lisaeoxox) reported

    @Fidomobile horrible company

  • vYQ0RysRwRPNhMA 💛 (@vYQ0RysRwRPNhMA) reported

    @Fidomobile Hi Van, many thanks to amend my bill to reflect the $35 charge that we were informed of in Dec 2022, but your colleague couldn’t help my hubby to amend bill to $35 per month. Could you please look into it? Many thanks!

  • srose180 Sammy (@srose180) reported

    @Fidomobile been trying to discuss unauthorized charges on my account and no one is answering me on support …