Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 12/12/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet
CanadaCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Amal8710 Amal J (@Amal8710) reported

    Your phone signal says emergency calls only and you can't call @Fidomobile right away cause they have that stupid call back service! For what? Useless! **** @Fidomobile I'm leaving 😤 the competitors have better pricing and signal!!!!

  • djparfaiti 👑🤍💎🚜🚛🍎hundredfoldseeds=EAT❄️🌴⚓️🍐🍇🍒🌸🍧👑 (@djparfaiti) reported

    @Fidomobile thanks but I can’t call if my phone is not hooked up and doesn’t work I will look into store in person but I am going to cancel all my services soon if this isn’t fixed thank you

  • LaerayaFPS Laeraya (@LaerayaFPS) reported

    @Fidomobile has to be the absolute worst cell provider I’ve ever dealt with. Customer service is garbage. 😪

  • renukamendiss renuka mendis 🍉 (@renukamendiss) reported

    @Fidomobile @_v_e_n Still trying to get a solution and want the refund I'm changing services

  • LaerayaFPS Laeraya (@LaerayaFPS) reported

    @Fidomobile I just changed over to Fido and took me days to finally talk to someone. When I got someone, he didn’t help at all. Not a single question was properly answered and not. A single problem was resolved.

  • guardian_njel Obi, nwa Kenobi (@guardian_njel) reported

    Good luck getting to speak with a live agent at @Fidomobile in an emergency. They'll just change your phone number without reason and force you to book an appointment for another before someone hopefully gets back to u in time. Fantastic work 👏🏾

  • opinionated_fin Neil (@opinionated_fin) reported

    @Fidomobile @_v_e_n This is the same issue I'm facing..Charged me as well. Guess I have to change my connection.

  • opinionated_fin Neil (@opinionated_fin) reported

    @Fidomobile @DJBryson Similar issue with me. I've been charged 84 bucks for no reason and after waiting an hour on CC, they informed me no reversal of charges

  • SchnauzerPoppa 🍀Kevan Houlihan (@SchnauzerPoppa) reported

    @Fidomobile I've been on hold with them now for 28 minutes. It's a nightmare. If you want to save customers and your jobs, get rid of your ridiculous AI support. I'm currently looking at Bell right now. They have REAL people to help you.

  • opinionated_fin Neil (@opinionated_fin) reported

    @rasendunanavati @Fidomobile @Rogers Exactly the same issue..have a similar phone and been billed 84 bucks on this with no reversal by Fido. Phone interaction- I2429037112