Fido Outage Report in Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (32%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Papou1981
(@christinapapou) reported
@Fidomobile don’t buy from them. They do shady business and expect you to stay. How a phone goes from $23 down to $10 a month in about a month or so is bs. You can’t do anything but gauge us. Been a customer for 20+ yrs and this is the thanks I get.
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Bill River🇨🇦
(@BillRiver5) reported
@Fidomobile dear Fido I have spent a week trying to tell you your cell tower at Barrow bay ontario near lions head is not working 😕 9 days and counting its a remote area and the people rely on it I hope you can look into it...please retweet this
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yootha
(@yootha84) reported
@CwithAnArm @Fidomobile Agreed @Fidomobile are just the worst
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Dushyant Tiwari
(@dushyantstiwari) reported
@Fidomobile The billing process for Fido needs to undergo a financial audit. They are still unable to verify their system issue, therefore they are creating a bill for an account that has been cancelled and requesting the device price for a returned gadget.
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Nishith Singh 🇮🇳 🇨🇦
(@AglSingh) reported
Hey @Fidomobile @FidoSolutions did you just take off 5GB of data and India calling feature from my plan? That too without any prior notice. Thats how you treat your loyal customers ?
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Jean Bean 🌳🌎🌈🎶
(@jean_prettyjean) reported
@Fidomobile Is there a system issue for Fido cell users in Pefferlaw, ON L0E 1N0 Consistent call fails.
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schrammy
(@punner96) reported
@Fidomobile worst customer service I have ever experienced. Talking over someone trying to ask a question, then refusing to let me talk to a manager. You guys are killing it. #timetoswitch
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Bill River🇨🇦
(@BillRiver5) reported
@Fidomobile dear Fido please repair your tower at Barrow bay Ontario near lions head it has been down 9 days now I have called several times and nothing is being done please...Retweet my last tweet was deleted in 5 seconds great customer service..
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K Pena
(@dperador) reported
I find it an issue when CS reps ask you what’s wrong and you tell them what the issue is but they fail to actively listen your concerns. I shouldn’t have to repeat myself 6x what’s wrong for you to grasp what’s wrong.Communication skills are important! @Fidomobile @FidoSolutions
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***** Da'Lumpe
(@Da_Lumper) reported
@Fidomobile So without warning, @Fidomobile Canada decides it is a good idea to drop all online support for prepaid customers!? So you want to check or manage your acct, CALL the service number. so long sukkers.