Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 02/12/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Leena20447325 Leena (@Leena20447325) reported

    @FidoSolutions @Fidomobile not working in delta, British Columbia for past few hours. Got an exam soon.

  • TrueNorthTurk B (@TrueNorthTurk) reported

    Y'all need some help troubleshooting? I'm losing money every hour I'm unable to work because of this mobile outage. We need more telecom diversity. #rogersoutage #rogersfail @RogersHelps @Rogers @Fidomobile

  • khaaaaail “ME” Khail 🤙🏼🇨🇦 (@khaaaaail) reported

    @Fidomobile @FidoSolutions hurry up and fix your service now!!! @Rogers is working already!! You guys are TURTLE as Fck

  • xlittletalks Kash A Falling Star 🌠 (@xlittletalks) reported

    Hey @Fidomobile @Rogers how do you plan to reimburse people for this outage? I may not make many phone calls but my dad's work relies on his phone and ???? Nothing???? all day ?????

  • RaviSac91633935 Ravi Sachdeva (@RaviSac91633935) reported

    @Fidomobile When can i resume receiving phone calls / making calls. Sendingreceive texts ? How long for this outage? Any update the cause ?

  • nautilat0r Tanner (@nautilat0r) reported

    @FidoSolutions @Fidomobile Shouldn’t all the customers who have this issue right now be accredited with something on their account because of the interruptions. Im seeing tweets of people missing pretty important calls and so did I today because of this bs. Fix it @Fidomobile

  • diosaa_s sassy (@diosaa_s) reported

    5:46 PM STILL NO SERVICE, y’all owe me money @FidoSolutions @Fidomobile

  • skyman_karfield Lucio Gutierrez (@skyman_karfield) reported

    @Fidomobile @FidoSolutions when is the service returning? Seriously, millions of customers are being affected and millions of dollars are being lost every hour. You guys know that. When is the service returning?

  • HowKold Howard Kohl (@HowKold) reported

    @FerretSquid13 @FidoSolutions @Fidomobile To be fair...That's probably the best advice they could give. Signal and whatsapp do work

  • ind_bloodz Krunal (@ind_bloodz) reported

    "Canada's most reliable network" not so reliable!! @Rogers @Fidomobile