Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 12/29/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SavageSanatani Sinha Sahab (@SavageSanatani) reported

    @Fidomobile No mobile network since last night in James Town, Toronto. What's happening?

  • wrongbagels Greg Feltham (@wrongbagels) reported

    Both my work @RogersHelps @rogers and my personal @Fidomobile cells don’t work this morning. Wi-Fi fine but calling (even Wi-Fi calling) down. Going to be a fun day.

  • derek82 derek🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@derek82) reported

    anyone have phone problems with @Fidomobile ?

  • canadagraphs Canadagraphs (@canadagraphs) reported

    @joshjimenez_ @Rogers @Fidomobile It is a nation wide issue they are having, into at least hour 6, and they still ahvent even publicly acknowledged it yet.

  • Electric_robby Robby🖤 (@Electric_robby) reported

    @Fidomobile hey wake up ur services are down been down since 1am

  • teebido Tai Bido (@teebido) reported

    @Fidomobile @Rogers what is going on with the network, calls are not connecting #fidodown

  • KBROWN3194 Kris Brown (@KBROWN3194) reported

    @judes1487 @Fidomobile Full bars yet no 4G/LTE/5G service, Grand Bend Ontario @Fidomobile any ETA? need my phone for work

  • ImOnAGuyatt hee haw (@ImOnAGuyatt) reported

    @_SlickLivin_ @Fidomobile Fido is Rogers sister company and my phone is down too 😫

  • keith28871356 keith (@keith28871356) reported

    My phone is not working since last night 12 am still no network like wtf my work I am losing money my phone is my work like how can this happen ******* @Fidomobile hurry up and fix this problem or there's going to big problems like iam loseing money here

  • M_Robillard1 M Robillard (@M_Robillard1) reported

    @FidoSolutions @judes1487 8 hours later and you are still having issue with your service where it's a rolling in/out service throughout Canada, smh, did you @Fidomobile get hacked???