Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/11/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • OsamaUpset Sad Osama (@OsamaUpset) reported

    @Fidomobile fix this damn outage 😕

  • Crystal_MKrep Crystal_MKrep (@Crystal_MKrep) reported

    What's going with @Fidomobile ? System down? #fido

  • 40Samchen sammy (@40Samchen) reported

    @Fidomobile Could you please fix this issue to resume the internet ASAP

  • WINDOWSILLSTAN brittany (@WINDOWSILLSTAN) reported

    I would avoid using @Fidomobile @FidoSolutions like the plague, $700 in long distance fees and no one is willing to actually help, just the same prewritten message. Disconnecting my services ASAP.

  • UFIIT1 Crazy world (@UFIIT1) reported

    @Fidomobile when I travel. Please check your records and you will see how many times I called your support or customer service lines in the last 6-7months. I often was placed on hold for sometimes over an hour. Please check. It was a 519.....number. How are you charging me for ca

  • craighaney Craig Haney (@craighaney) reported

    Hey @Fidomobile, my daughter got exactly 18 (!!) spam calls today. This lack of security and customer service is unacceptable. Fix it or both of us are gone!

  • DeeeSarbs dannysarbs (@DeeeSarbs) reported

    What's the point of paying Rogers 100 bucks a month to get 10 GB and they slow your data way the hell down @Rogers @Fidomobile what up???

  • DanielleJN4 DanielleJN (@DanielleJN4) reported

    @Fidomobile when my plan is up I am going to tell you guys to go **** yourselves for good and I am going yo tell everyone how many ******* lies I was told. Told tablets were free with data plan only to find out I am $ for them @JustinTrudeau time to stop this ******* bullshit!

  • crouhana Cee 🏳️‍🌈 (@crouhana) reported

    Hey @Fidomobile @FidoSolutions, when are you going to launch Esim support for Samsung galaxy S21 on Android 12? 🤔

  • hkmi878 Harsh Modi (@hkmi878) reported

    @Fidomobile The ambassador team also cant do anything as same as your in store person and absolute failure customer service team. I filed 7-8 complaints still no solution. You dont respect the customer while its still with you.