Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/19/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Vojhoc Shinguards (@Vojhoc) reported

    @bhumipatel8858 @Fidomobile Fido sucks, they love to increase their prices no matter what your contract says.

  • TheOnlyManny Verecund1 🇨🇦🇵🇹♻️🇺🇦 (@TheOnlyManny) reported

    @Fidomobile I'm not very happy with your customer service. I've been waiting on live chat logs for over 2 weeks now. What is going on over there? I'm trying to resolve an issue but agents keep saying they'll leave magical notes on my account that other agents never see apparently

  • do74do Ghada Omar (@do74do) reported

    @Fidomobile would you ever support Apple Watch would Rogers have and you don’t???@FidoSolutions

  • PriyankaRewankr Priyanka Rewanker (@PriyankaRewankr) reported

    This is so frustrating even the customer care number redirects me to this ask jack and he has no clue what to do here. @Fidomobile @Rogers

  • Elevated_States Evan Ashley (@Elevated_States) reported

    @Fidomobile Yo @Fidomobile whats going on?? Its been 5 weeks since I ordered a phone upgrade. And nothing from you. This is the worst service Ive ever had from a phone company.

  • EmplifiSB Bingo Bango (@EmplifiSB) reported

    @hydro_customer 2nd power outage in a month. When @Fidomobile had an outage, customers received a credit. How about an account credit @hydroquebec ??

  • TheOnlyManny Verecund1 🇨🇦🇵🇹♻️🇺🇦 (@TheOnlyManny) reported

    @Fidomobile I'm not very happy with your customer service. I've been waiting on live chat logs for over 2 weeks now. What is going on over there? I'm trying to resolve an issue but agents keep saying they'll leave magical notes on my account that other agents never see apparently

  • do74do Ghada Omar (@do74do) reported

    @Fidomobile Would Fido ever support Apple Watch????

  • bhumipatel8858 Bhumi (@bhumipatel8858) reported

    @Fidomobile such a worst customer service provider i have ever come across #ontariocanada

  • DaisyTracy Tracy A. Simmons ☘️🌼☕️❤️ (@DaisyTracy) reported

    @Fidomobile Your “add an extra 5 hours of data” program is BS. It doesn’t work and you ALWAYS get an error “please connect to the Fido Network” 25 times I’ve tried.