Fido Outage Report in Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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R.
(@wsleystrmberg) reported
@Fidomobile if i save $1 for every time i call you guys why my data isn’t working elon musk will be jealous of me, wtf
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Saffina Jinnah
(@saf15) reported
in a wild turn of events i just received excellent customer service from a fido rep named daniel on live chat @Fidomobile i really appreciate his patience and sleauthing and problem solving! its not just becaus i got the solution i needed but because he took time to understand :)
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Ketu Patel
(@ketupatel2211) reported
@FidoSolutions @Fidomobile If you can’t understand how to provide the good service to customer, how do you guys control service interruption. I don’t understand what’s the meaning of temporary suspension when you receive a bill to pay. Highly dissatisfaction, not recommended to others.
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Kiersten Hanly
(@KierstenHanly) reported
Honestly, @Fidomobile sucks. But also, what phone service in Canada doesn’t? I just tried to find out about roaming usage, was told I couldn’t, then 1.5 hours later was told I hadn’t used any data today.
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Arushi
(@tanu_arushi) reported
@Fidomobile without my acknowledgement, add-ons were cut by suggesting a new plan. Customer executive didn't tell the change on a call. What I got was a mail which was in my junk folder that I got to know after 45 days. I charged 281$ for long-distance. Unprofessional behavior
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arusha
(@Abbaniii) reported
@Fidomobile @FidoSolutions I’ve never been this frustrated and disappointed with your service before. Your employees gave me incorrect information, promised to have the issues FROM YOUR END resolved within 48 hours and then take more an 1 week for a simple internet installation?
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Seonhosii1972
(@seonhosii1972) reported
@Fidomobile @FidoSolutions Hi, I was told that Pinal at credit operations would call me back within 48 hours to help me resolve my issue. That was on Jan 30, I’m still waiting for the call back, this was an appointment made by one of your agents.
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Seonhosii1972
(@seonhosii1972) reported
@Fidomobile Hi, trying to very hard to settle up my account since October 2022 and my account has been cancelled since Dec 2022 but I keep getting billed. Why? Can a supervisor or manager please help me here. Thanks.
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Irena Li
(@Aquairena) reported
@CircularLogic89 @Fidomobile One helpful rep on my third call confirmed that the promotion was never set up at the beginning. So if I wait until my third or fourth or fifth bill, I will still be charged for the full monthly fee with no monthly discount and no credit on the activation fee.
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Balipikin
(@balipikin) reported
@Fidomobile does the outage affect your services? Because, why?