Fido Outage Report in Waterloo, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (65%)
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Internet (26%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Alex k
(@akctba) reported
from
Kitchener, Ontario
@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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RiffMasterKeef🇨🇦
(@music_fanatic71) reported
from
Kitchener, Ontario
@Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version
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Mahesh CMU
(@maheshcmu) reported
from
Waterloo, Ontario
@Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Glover
(@nomorejoydave) reported
@Fidomobile help!!!!!! I want to change internet package and can’t on app or website. Two days of frustration!!!!
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Samarth
(@sbk_sam) reported
@Fidomobile @FidoSolutions Worst service ever !! I have not used my data and using wifi and it’s showing your data is paused and data is finished. I think i should switch to some other provider now
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Ali
(@Tweety_Ali_) reported
I understand that internet service providers need to do maintenance, but can you at least send an advisory to customers so they make necessary arrangements. People are working from home, home schooled, etc and waking up to no internet throws the day off. Cc: @Fidomobile
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Ipse_Tase
(@Ipse_Tase) reported
@Fidomobile has customer support been canceled? Can't call, chat, DM here...and that's for my payments. I guess I don't know to pay anymore.
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Jesse Frohlich
(@JesseFrohlich) reported
So after three days of nonsense and having rude staff at @virginmobilecan give me false/misleading information, I’ve made the switch to @Fidomobile who have an amazing promo going on and the lady who helped me was the nicest and sweetest.
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Rilita Theodora
(@rilitatheodora) reported
@Fidomobile I still have some hours to make up at work bcs of the fiber upgrade last week and now you’re down again😭
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Cassie33
(@Cassie3312) reported
@Fidomobile Both Fido and Roger's internet have been up and down since Saturday.
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Nathan
(@sadnehs) reported
@Fidomobile My phone wont rlsend or recieve text messages. Resetting network settings only solves the issue for a day. And I can't gind a support phone number to call, I only get directed to a chat bot and my account settings that don't solve the problem
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sam(antha)
(@samchizanga) reported
Not another @Fidomobile outage chile... Which super villain did they piss off? 🥲
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Dima M
(@dimamoz) reported
@Fidomobile spent 1 hour with customer service. Great rep, but worst system. Level 1, level 2.. Just solve my problem and stop with that bull*it