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Fido

Fido Outage Report in Waterloo, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Phone 2 months ago
Kitchener Phone 6 months ago
Waterloo Phone 6 months ago
Cambridge Internet 6 months ago
Cambridge Phone 6 months ago
Kitchener Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • maheshcmu
    Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71
    RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • xKookieKillerx
    Joko (@xKookieKillerx) reported

    @Explorer_Kay @Fidomobile Could just be the area. You cannot expect to get good service in the boons. I always had issues out there. It’s like the internet. Trees are great until it comes to wireless signal.

  • ankurjain2989
    Ankur Jain (@ankurjain2989) reported

    @Fidomobile AND you charge for Fido Roam but your network doesn't work properly in the country you mention it works, and because you make it so difficult to reach support, customer is left helpless. NOT AT ALL COOL!

  • GauravThummar
    Gaurav Thummar (@GauravThummar) reported

    @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.

  • VaultOgrass
    GrassyVault#LLJW (@VaultOgrass) reported

    Shoutout to the multibillionaire corporation making me pay for a phone bill on a phone i never received let alone use a second of the plan, thanks for *** ******* me @Fidomobile

  • DhamejaSumeet
    Sumeet Dhameja (@DhamejaSumeet) reported

    @Fidomobile Fido FRAUD of $95 for third party charges on tablet I never used. Customer service won't provide any help and tries to convince that it is your fault. When clearly they have a BUG in their system @CRTCeng

  • north_ambrose
    North Ambrose (@north_ambrose) reported

    @Fidomobile stole 300 dollars from me. When caught, after customer service hung up on me several times, I had to go to a brick and mortar store to get help. Then they decided they wanted to keep 65 dollars for the convenience of returning stolen money. They owe me plus interest

  • CircularLogic89
    CircularLogic (@CircularLogic89) reported

    @gerbean99 @Fidomobile Unfortunately, there isn't anything anyone can do to prevent their number from being spoofed. Even the RCMP had their number spoofed. It's too bad more people aren't aware of the situation and more understanding when returning calls

  • Sn84Raj
    Raj (@Sn84Raj) reported

    @Fidomobile is that only me facing home internet wifi connection issue at Yonge&sheppard ?

  • GauravThummar
    Gaurav Thummar (@GauravThummar) reported

    @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.

  • neelshah85
    Neel Shah (@neelshah85) reported

    @Fidomobile Tried to renew my discount or cancel my home internet service. Your chat rep stopped responding and your phone rep hung up when I tried to cancel. Filed a CCTS complaint but still no confirmation that you’ll cancel it. How do I cancel my service?