Fido

Fido Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 03/09/2026 05:05

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Fido outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Nikunj_Gupta77 Nikunj Gupta (@Nikunj_Gupta77) reported

    @Fidomobile has the worst customer service

  • maheshcmu Mahesh CMU (@maheshcmu) reported

    @Fidomobile if one exceeds the data limit do you guys send any warning and then alert for adding more data's and then the customer needs to accept the terms and conditions to proceed?Or how it will work?

  • singh_48 Mandeep Singh (@singh_48) reported

    @Fidomobile @Fidomobile you guys are just using delay tactics and not looking into simple request. It is blocked issue this I cant login to my account and pay my bill. Then you will charge interest on that. Bravooo

  • hadiabdellaoui1 El Hadi Abdellaoui (@hadiabdellaoui1) reported

    @Fidomobile very bad experience in your booth, very bad experience with your "customer care"...I don't know what to do to have a serious support !!!!

  • Nass_i_M 👾 ربات۳۹۷ 👾Nassim (@Nass_i_M) reported

    @Fidomobile Hi Fido, What you have done so far to support us was great. Thanks for your help. Unfortunately now the Internet blockade in Iran is worse than ever before, so we cannot get in touch with our family at all. I appreciate if you extend your support for Iranian Canadians.

  • webeenknewcrew k ♡ (@webeenknewcrew) reported

    @Fidomobile how does one speak to a human being on the phone for a billing issue? I keep being redirected to a chat that is not helpful for me. Please help!

  • Samnia82 Sam M (@Samnia82) reported

    @Fidomobile Iranians still need your help connecting with loved ones in Iran. Internet connection is not there to connect! 🙏🙏🙏🙌

  • Rav__Tweets Rav O (@Rav__Tweets) reported

    @Fidomobile what’s up with your Customer Service? It’s practically impossible to talk to an actual agent and I don’t want to ASK JACK. How can I speak with a (human) customer service representative?

  • Kristenbvolk Kristen (: (@Kristenbvolk) reported

    @Fidomobile Is there an outage? I’m trying to work from home since 8 am with little to no internet connection…

  • RoopAnkitPhoto RoopAnkitPhotography (@RoopAnkitPhoto) reported

    @Fidomobile is your internet service down in brampton L6Z 0G9 area?