Fido

Fido Outage Report in Waterloo, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Waterloo, Ontario 01/15/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Lil_Clippy Lori Clipperton (@Lil_Clippy) reported

    Hey @Fidomobile get it together. I know call volumes are high but, I’ve been hung up on twice today! Ask Jack’s service is overwhelmed and not working. $175.00 in extra data charges is unacceptable for 9 days without a working phone. #whatisapukcode

  • TheAmazingAhmad my name is not ahmad (@TheAmazingAhmad) reported

    First, you guys left us hanging in an outage for pretty much a full day, didn't follow-up and I find that @fidomobile can just raise their prices whenever they want. YOU GUYS SUCK. NEVER ONCE HAD AN ISSUE WITH PUBLIC MOBILE. (3 4/4)

  • Paras2487 Paras Patel (@Paras2487) reported

    @FidoSolutions @Fidomobile Still no problem solved.i am still facing issues with network

  • SalesbyAbhinav abhinav chhabra (@SalesbyAbhinav) reported

    @Fidomobile I loved being a user but now I hate it after they harassed me on support and they are looting students!

  • hollykent Holly Kent (@hollykent) reported

    Last summer @Fidomobile told Prince Edward County residents that they were building new towers to handle the influx of Rogers users in the summer months. A full year later and I still have almost no cell service in July. What happened with the towers, @Rogers and @FidoSolutions?

  • joeypohie ٩( ᐛ )و (@joeypohie) reported

    did @Fidomobile shut down their live chat service to avoid customer complaints about being overcharged?

  • robwatt68 Robert Watt (@robwatt68) reported

    So, nine days now with no cellular data since the @Rogers network failure, and no indication from @Fidomobile that it will be fixed

  • DaveMains Dave Mains (@DaveMains) reported

    @Claybee @Fidomobile @Rogers mine is not working at all ... no data 3g service

  • melthemuggle Melissa Carla (@melthemuggle) reported

    @Fidomobile thanks for your reply. I was told I would be contacted by the OOP a couple of days ago. It's been 4 BD now, 5 if you include the outage. I would like to hear back from them today please.

  • IvanaSantilli Ivana Santilli (@IvanaSantilli) reported

    To be honest, I didn't even know there was a Canadian cell service outrage, as my @Fidomobile roam like home has been malfunctioning like that the whole 2 months. Fido, I hope you do right by my refund