Fido

Fido Outage Report in Candiac, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Candiac, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Candiac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Candiac, Montérégie, Québec 03/27/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Candiac, Québec

Latest outage, problems and issue reports in Candiac and nearby locations:

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • rajjsonii R S 🇮🇳 (@rajjsonii) reported

    @Fidomobile is there a way I can talk to customer service person ? anytime I call I just get lost in selecting options for that virtual assistant and it cancels my call. Worst Customer Service , Canceling Fido Now!!!! #shame

  • Amal8710 Amal J (@Amal8710) reported

    Your phone signal says emergency calls only and you can't call @Fidomobile right away cause they have that stupid call back service! For what? Useless! **** @Fidomobile I'm leaving 😤 the competitors have better pricing and signal!!!!

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Horrible company Bad communication Can't get assistance without an appointment Then Non Specialist poor language. Skills and doesn't know what he is doing I just want to pay off phone and check billing This is not a professional company Perhaps CRTC can help me

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile How can you treat your customers so badly I can't believe this Been a client over 25 yrs

  • dilipjadeja25 Dilip Jadeja (@dilipjadeja25) reported

    @Fidomobile is making my life worse. Can’t even speak to customer representatives

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Trying to pay off a phone,today took full payment but only fraction of it came off my card,could not respond,also have not got bill for july17, also wanted to change plan but (before 30 days, store said just pay phone,horrible support

  • SchnauzerPoppa 🍀Kevan Houlihan (@SchnauzerPoppa) reported

    @Fidomobile I've been on hold with them now for 28 minutes. It's a nightmare. If you want to save customers and your jobs, get rid of your ridiculous AI support. I'm currently looking at Bell right now. They have REAL people to help you.

  • tmkeycn52xxx tooomkmkmk (@tmkeycn52xxx) reported

    @Fidomobile Hi, I need help regarding an unexplained $78.75 charge I received despite being on autopay. I’m on autopay and already paid in early July. I received a text about a $78.75 payment due. Could you check what this charge is for. Please provide a full breakdown.

  • guardian_njel Obi, nwa Kenobi (@guardian_njel) reported

    Good luck getting to speak with a live agent at @Fidomobile in an emergency. They'll just change your phone number without reason and force you to book an appointment for another before someone hopefully gets back to u in time. Fantastic work 👏🏾

  • TLLSeanTaylor Sean (@TLLSeanTaylor) reported

    How hard is it to get help from @Fidomobile in 2025?? Well they have no more customer service number. Its an AI bot who cant do anything!!!!! Maybe its time to change after 15 years #justhelpme #fido