Fido outages and service status in Candiac, Quebec

Problems in the last 24 hours in Candiac, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Candiac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Candiac, Quebec

Latest outage, problems and issue reports in Candiac and nearby locations:

• 
  Richard Beck (@richard_beck) reported 19 minutes ago from La Prairie, Quebec

  @reneritchie Come over to the bright side that is Fido - never had that happen to me

• 
  Jose, sin tilde. (@joecconde) reported 46 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aman Rochani (@AmanRochani) reported 10 minutes ago

  @Fidomobile i tried for a week to close my account 911995819, but scheduled callbacks never arrive. I’m outside Canada and need it closed. For verification, call +919725580771. I won’t accept further charges. Please process ASAP.

• 
  Leanne Schira (@lschira) reported 11 minutes ago

  @FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!

• 
  🆒 Chris Parry (@ChrisParry) reported 15 minutes ago

  I have a @Fidomobile cell & the signal is terrible where I live. Frequent dropouts, no 5g. I'm done with it. Went to a @FreedomMobile store and, respect to them, they admitted their signal is weak where I live too. They're new, so I'll wait, and their integrity won't be forgotten

• 
  Oma (@Oma2414) reported 16 minutes ago

  @Fidomobile I dispute this balance and need someone from Customer Relations to finally resolve it before any collection action is taken. I have been frustrated beyond belief by your conflicting customer service representatives.

• 
  Tony (@Tony14236731) reported 18 minutes ago

  ******* fido customers service number is AI ,you never reach real agent. @Fidomobile

• 
  Chirag Jain (@Chi_raaag) reported 19 minutes ago

  @Fidomobile I am trying to PORT my number from FIDO to other carrier and your customer service(Aman) they are just disconnecting my call. Meanwhile you guys are just overcharging for nothing. If this is the thing i will escalate this issue and will not pay my bill.

• 
  Shrikant Gupta (@Shrikan15918909) reported 20 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

• 
  boja_reddii (@BojaReddii) reported 20 minutes ago

  @Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService

• 
  Smitty’s Stake House (@SmittyStakez) reported 20 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  Evan (@evanoftheyukon) reported 24 minutes ago

  @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.