Fido Outage Report in Canmore, Alberta

Problems in the last 24 hours in Canmore, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Canmore, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mandeep S. (@gill_m_s) reported 3 minutes ago

  Hi @Fidomobile what is the penalty/interest if I miss my bill payment? And what do you pay if you delay refund payments? I got my account cancelled last year..and still awaiting refund. If it's for being done with every customer.. means you are using their money @ 0% interest.

• 
  Fortesque... (@gordonkphil) reported 3 minutes ago

  @Fidomobile this is THE THIRD REQUEST AS TO WHY? MY BILL HAVE GONE UP ALMOST $8.OO...ALSO THE PHONE(WHICH I AM RENTING] IS A PIECE OF JUNK) AS WELL...WOULD LIKE TO GET AWAY FROM FIDO AS SOON AS POSSIBLE...VERY BAD EXPERIENCE...

• 
  S M (@MMikedunn) reported 4 minutes ago

  @Fidomobile Yes, Our daughter figured that out 3 times ( without our knowledge ) , and ran up substantial charges! After 3 conversations with CSR we finally cut her data completely. There was no retribution from Fido, even though we reached out for help many times. Looking for alternatives

• 
  Jessica (@renyu408) reported 6 minutes ago

  I got 6 scam calls just this morning! No one taking after I answering the call! Does my number get disclosed or something!? It’s driving me crazy! Fido, please help!@Fidomobile

• 
  T (@TARO2022) reported 10 minutes ago

  Having maybe the worst experience ever with @Fidomobile @FidoSolutions the reps are being incredibly kind but I've been on and off of hold for over 2 hours. I have a new device and sim coming and they put the wrong address even though it was inputted as the correct address.

• 
  Seb Grey (@CerberusGrey) reported 10 minutes ago

  @Fidomobile fido wouldn't reduce my phone bill after I paid off my tab. When I left for Freedom they tried to get me back with a worse phone and sticking me with a bad bill. No good faith with them. Now I'm paying less for much more. No regrets.

• 
  Neil Hillbrandt (@neilhillbrandt) reported 12 minutes ago

  I understand why @Fidomobile is constantly giving out free data now. If they didn’t they wouldn’t have any customers because they’re customer service team is beyond useless.

• 
  Stu (@s7884727) reported 15 minutes ago

  Okay, so @Fidomobile charging my wife $50 for 0.6gb of data overage. This is a disgrace. We called the help desk and they did nothing to help. Off to Fizz we go.

• 
  Spencer Wallace (@SpencerWallace_) reported 19 minutes ago

  @Fidomobile @FidoSolutions I've been with Fido for 3 years now and I have never used any of these "deals". Fido Xtra is a good idea in theory but they're always on brands I've never heard of, products that are way overpriced (even with the deal) or are so niche I have no use for them.

• 
  Tariq Razi (@Tariq_Razi) reported 20 minutes ago

  @Fidomobile One of the worst customer service provided by a Call Centre Supervisor that I have come across in life. Absence of empathy, listening, and customer focus in a Call Centre Supervisor is unbelievable in a Telecommunication Company.