Fido outages and service status in Canmore, Alberta

Problems in the last 24 hours in Canmore, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Canmore, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leanne Schira (@lschira) reported 5 minutes ago

  @FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!

• 
  Lino's Version (@LinosVersion) reported 7 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Jim (@Jim_363) reported 8 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Masih (@masihhaha) reported 10 minutes ago

  @Fidomobile you are sick. You customer support rep at the retail store are disrespectful and provide 0 help and empathy. He has been losing money monthly by an account that is not for him but has his credit card on and no one can help us cancel this account. Scammers

• 
  Ronalda Jones (@RonaldaMJones) reported 11 minutes ago

  @Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!

• 
  Aman Bhargava (@Amanbhargava23) reported 21 minutes ago

  @Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM

• 
  Ian Kendall (@ianserena2045) reported 24 minutes ago

  @Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now

• 
  Nitin Verma (@nitinv8) reported 25 minutes ago

  @Fidomobile @Rogers please please cancel my FIDO mobile connection. I have been trying to get it done for last 3 months but apparently your customer service doesn't work anymore. My account number is 50470501

• 
  Vince Ltd. (@Vince_Ltd) reported 25 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Nojan Emd (@EmdNojan306) reported 25 minutes ago

  @Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years