Fido outages and service status in Concord, Ontario

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Concord, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	23 days ago
Toronto	Phone	28 days ago
Toronto	Internet	29 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

• 
  Bhavin Shah (@BhavinShahTO) reported 1 minute ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 1 minute ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Lindsay Dworkin (@L_Dworks) reported 4 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Senwung Luk (@fysl) reported 5 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Ryan Prayogo (@ryanprayogo) reported 6 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  MJE (@Brand_scientist) reported 7 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Jorge Barbosa (@TheCarpenter79) reported 9 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Samiksha Rane (@samikshasrane) reported 14 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Shohan Chowdhury (@ShohanSoham) reported 20 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  JP (@JarylleAdriane) reported 28 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Jay Goodman (@wd78pp) reported 32 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  Nadine Yousif (@nadineyousif_) reported 32 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Rachael Collier (@rachaelmcollier) reported 44 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Sofia Heaux (@HeauxSofia) reported 48 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 50 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 58 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  DaveGatsby (@DaveGatsby) reported 59 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Carolina Torres (@carot0rres) reported 59 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Saad Bin Farooq (@EsBeeEf) reported 59 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  StevieB (@stevetogm) reported 60 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emilee Zamec (@zamzam_77) reported 4 minutes ago

  @Fidomobile failing to understand why I received one year of flawless wifi reception your internet has to decided to stop working at least once a day (if not, more) leading in me racking up my cell phone data and causing issues for my work from home productivity

• 
  The Anti-Liberal (@A92918178) reported 5 minutes ago

  @PublicMobile I’m looking to get this resolved. I need my phone working and your system is what has messed up and suspended it. If I can’t get this resolved I’ll have to move my service to @Fidomobile.

• 
  Straker (@Onelovepeace7) reported 6 minutes ago

  @Fidomobile Watch out because Fido will rip you off with their roaming charges. They say they will only charge you if it’s on but that’s a lie. If you go out of the country they charge you $15 per day whether you use it or not!!! Time to CANCEL Fido!!! You’ve been warned.

• 
  Taaaaash (@tachiitaaa) reported 7 minutes ago

  @Fidomobile As a loyal customer of many years, I am appalled at the service I have received. I've been left with no option but to use up 100% of my phone data and your CSR offers me nothing more than to PURCHASE additional GBs. Great work. 🙄

• 
  Ashutosh Nayak (@nayakashu) reported 8 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  HAM (@dhyn3s) reported 11 minutes ago

  @Fidomobile And the best part is I'm paying for a service that I haven't even gotten yet.

• 
  K💫 (@kristenkowlessr) reported 13 minutes ago

  Is @Fidomobile internet down for anyone else?

• 
  gurveer (@gurveer51515676) reported 14 minutes ago

  @Fidomobile @FidoSolutions You need to work on your voicemail service. It does not say day and time when the message was left. And after saving 3 messages it start saying your voice message storage is full. I used to have @FreedomMobile , they have far better voicemail service.

• 
  jm9031 (@jm90312) reported 16 minutes ago

  I had 2 existing tickets that was completely ignored. This is the worst customer service ever to be told that they have no solution for you. FIDO did not entertain the idea that it is a network problem. @FidoSolutions @Fidomobile

• 
  Straker (@Onelovepeace7) reported 16 minutes ago

  @harrylamba @Fidomobile Same thing just happened to me. The agent said before I left to turn off data and you won’t get charged. Get back and have 15 days at $15 per day. CANCEL your Fido contract now!!!