Fido

Fido Outage Report in Concord, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Concord, Ontario 05/09/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (42%)

    Internet (42%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Concord, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Etobicoke and Scarborough.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaEtobicoke Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaScarborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • OfficialNikunj Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

  • ryanprayogo Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario

    @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • carot0rres Carolina Torres (@carot0rres) reported from Vaughan, Ontario

    Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • L_Dworks Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario

    Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • vyom2003 Himanshu Bhavsar (@vyom2003) reported

    @Fidomobile very poor network since last 3 months, call drops, missed calls, no signal......complained so many times about network but shameful answer all is well

  • GlenStrong2 Strongopinions (@GlenStrong2) reported

    @Fidomobile recomended Mobile Snap in Square one to fix her screen. We dropped off her phone, they fixed it and we left. Today we get a "thanks for your 5 star review" on Google. SHE NEVER LEFT A REVIEW. It said reviewed 16 hours ago, when Mobile snap had the phone. We...

  • somnamusic Somna (@somnamusic) reported

    . @Fidomobile terrible customer experience. No SIM card because winback agent typed in wrong # Told I would be called within 48hrs with no call (twice) now I have to wait a 3rd time for a call in another 48hr b/c you closed the line after I went to physically get a SIM card

  • ranaessance Ꮢ𝔞𝔫 🐾 𝘄𝗲𝗮𝗿 𝘆𝗼𝘂𝗿 𝗺𝗮𝘀𝗸 (@ranaessance) reported

    The fact that my @RogersBiz home internet keeps on having issues the past couple of weeks and forcing me to use my data from @Fidomobile as a hotspot so I can get my work done really hits differently when I’m reminded that Rogers owns Fido so Rogers is getting paid either way 🤨

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile I’ve had the absolutely worst experiences with your internet and all I want to do is leave. I do not want to deal with this during the work day

  • chelseabucci Chelsea (@chelseabucci) reported

    @Fidomobile day two and my phone has no data, it came on for an hour last night and now it’s gone again. What the hell and your saying it’s not a problem on your side. Well it’s not my phone as I put the sim card in my wife’s phone and it didn’t work either. It’s your service fix

  • danni30908563 danni (@danni30908563) reported

    @FidoSolutions @Fidomobile I’ve now tried to cancel and still haven’t received a confirmation email within 24hours and fido would like me to stop sharing my story

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile I would never suggest for anyone to go with fido

  • Filmchopath Arnab Tumpy (@Filmchopath) reported

    Is there any issue with @Fidomobile app login? 🤔

  • Wykikii Wycliffe Jason (@Wykikii) reported

    @Fidomobile I would like to cancel my second line. What's the process?