Fido Outage Report in Concord, Ontario

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Concord, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	19 days ago
Toronto	Phone	24 days ago
Toronto	Internet	25 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

• 
  Senwung Luk (@fysl) reported 3 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Carolina Torres (@carot0rres) reported 5 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Saad Bin Farooq (@EsBeeEf) reported 5 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Sofia Heaux (@HeauxSofia) reported 7 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  StevieB (@stevetogm) reported 7 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  DaveGatsby (@DaveGatsby) reported 13 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  MJE (@Brand_scientist) reported 14 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Samiksha Rane (@samikshasrane) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 15 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Lindsay Dworkin (@L_Dworks) reported 20 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Rachael Collier (@rachaelmcollier) reported 23 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Jorge Barbosa (@TheCarpenter79) reported 31 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Shohan Chowdhury (@ShohanSoham) reported 36 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 41 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Ryan Prayogo (@ryanprayogo) reported 41 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  JP (@JarylleAdriane) reported 41 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Nadine Yousif (@nadineyousif_) reported 42 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 46 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Bhavin Shah (@BhavinShahTO) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Jay Goodman (@wd78pp) reported 56 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Belle (@tevalepepino) reported 25 seconds ago

  I love when @FidoSolutions @Fidomobile goes down I lose my ENTIRE DAY OF WORK AGAIN!!!! :)

• 
  Madan K Suwal (@madanksuwal) reported 27 seconds ago

  @Fidomobile is it only me feeling poor network quality and reduced internet speed since the last few days?

• 
  Alex Tipaldos (@kellergraham) reported 8 minutes ago

  My @Fidomobile suddenly displayed No Sim Card Installed. After a hard reboot, network now shows @RogersHelps ?!

• 
  rimit parekh (@rimitparekh) reported 9 minutes ago

  @Fidomobile Worst customer service and they over charged me for no fault of mine I had 40 dollar plan with 10gb data and 1000 international calling On aug 14 i upgraded my device to iphone 13 for which my plan was switched to 45 dollar plan for 25 gb and my 1000 min went away

• 
  Colin Bain (@cocobiskits) reported 13 minutes ago

  @Fidomobile using roaming in US. Calls do not go through to US or Can. Tried in Texas FL and NC. Did all on help. So frustrating

• 
  Ahmed Matti (@AhmedMatti1) reported 14 minutes ago

  @Fidomobile My data isn’t working are services down?

• 
  MUKESH DHATWALIA (@impeccable_soul) reported 19 minutes ago

  @Fidomobile @FidoSolutions This is not how you a treat a customer who has been with you for more than seven years. Please take ownership and fix the issue. Please be courteous of other people time. Shouldn’t be my job to chase you and your team to fix an issue caused by you

• 
  Jeff Meier (AZ + Pfizer1 + Pfizer2 + Omicron) (@meier_j) reported 22 minutes ago

  @Fidomobile Did an update today on my Samsung phone and now cannot call or txt or connect to a mobile network. Been waiting for tech support chat for over an hour. Cannot tell if there is still chat support available tonight or if it is out of hours as there is no updates on eta

• 
  Amitabha (@amitabh2014) reported 24 minutes ago

  @Fidomobile is such an unprofessional company that despite the fact a Case No. was created by them, they don't provide an update, no communication and customer service is totally useless. I guess the culture comes from @Rogers; we all know @RogersHelps when Canada was shut down

• 
  Dee (@thepardesigirl) reported 25 minutes ago

  @Fidomobile I had been referred by a friend to use Fido when I had just emigrated to Canada. It's been 4 months to that day and neither I nor my friend have received our reward. We have contacted customer service and written several mails. Please help!