Fido Outage Report in Concord, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Concord, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (29%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Concord, Ontario
The most recent Fido outage reports came from the following cities: Richmond Hill and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Lukawy
(@bill_lukawy) reported
@Fidomobile finally read your reply. Asked a question a while ago. Forgot about it. Question. "I have owned a pre-owned iPad for months. I pay for a 4 GB data plan each month, never used it. Been 5 months, no data ever. Never seen a sim. Paying monthly for nothing
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Guillaume Labre
(@labre_guillaume) reported
@Fidomobile @LidoPimienta @WitchProphet You are also something I have big problem do you think I live for you? Ho ******** you think you are trying to stole my money
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Hawa Gaffou G🤎
(@WawiiG) reported
@Fidomobile I contacted customer service in order to get a refund of the roaming fee because I didn’t not use my phone on roaming at anytime since I had a local line. I contacted customer service, but the first person I spoke to placed me on hold for 10 minutes and ended up hanging up.
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Not Typical
(@NotTypical12) reported
@Fidomobile Fido if you hooked me up I’d be so happy. There’s no home internet where I live. I use my cell (Fido)internet for work zooms and my kids school. It’s a bad situation. We are in a stay home order 10 min outside Ottawa but my kid can’t really do school from home with no internet.
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Zain Rao
(@ZainRaoYT) reported
@Fidomobile @FidoSolutions please fix your damn app. I can’t activate my 5 hours of data and I’m losing money by the minute. So unreliable for the past 2 weeks god dammit.
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Heldden Byumvuhore
(@I_Am_Heldden) reported
@Fidomobile will have you on hold for 2 hrs, only for the customer care agent to come back saying 'sorry' & that they can't help Pretty much, we should call unto God because @FidoSolutions is not in the business of explaining to their customers the discrepancies in their bill 💀
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Katie Hay
(@katie_hay6) reported
@Fidomobile @FidoSolutions Hey, Fido - 5 days to solve a voicemail issue seems a bit long ....
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alfie vente
(@alfievrmtdac) reported
Pretty disappointed with @Fidomobile . Long term customer waiting on a cheque over payment since Feb. 17th of this year. RIDICULOUS. Seems they really don't value their customers. Customer service consistently blame the "system" for my wait. #disappointing #customerexperience
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𝙢𝙚𝙩𝙧𝙤
(@ilymetro) reported
@zetaran @Fidomobile Shut up your jokes are bad
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Rebaz Khursheed
(@RebazLaw) reported
@Fidomobile It used to be really easy to talk to human when we needed customer services, now you shove Jack the A.I in our faces and burry access to human agents so you fatten your bottom-line. What a disgusting capitalistic move!🐷