Fido Outage Report in Concord, Ontario

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Concord, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	22 days ago
Toronto	Phone	27 days ago
Toronto	Internet	28 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

• 
  Rachael Collier (@rachaelmcollier) reported 6 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Free (@CanadaMate) reported 10 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Romi Joshi (@LooseRomi) reported 14 minutes ago from Toronto, Ontario

  I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 16 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Walied Khogali Ali (@waleedkhogali) reported 19 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  MJE (@Brand_scientist) reported 21 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  DaveGatsby (@DaveGatsby) reported 28 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 30 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Nexonta Tech (@Hewster333) reported 37 minutes ago from Toronto, Ontario

  FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 37 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Samiksha Rane (@samikshasrane) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Ryan Prayogo (@ryanprayogo) reported 42 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Shohan Chowdhury (@ShohanSoham) reported 44 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Derrel (@SDerrel) reported 45 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  hot potato (@_parab0la) reported 46 minutes ago from Toronto, Ontario

  Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

• 
  Bhavin Shah (@BhavinShahTO) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Jay Goodman (@wd78pp) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  It's Just Molly Okay (@itsjust_molly) reported 51 minutes ago from Toronto, Ontario

  @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

• 
  JP (@JarylleAdriane) reported 56 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Free (@CanadaMate) reported 59 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan O'Hagan (@RT_Ohagan) reported 3 minutes ago

  @Fidomobile Today, somebody who had stolen my wallet tried to use my ID to sign up for a credit card. Fido ran the credit report, clearly without looking at the ID. Not impressed. I’m a Fido customer, but now looking for another provider.

• 
  Deepak Sharma (@brahm_boy3) reported 4 minutes ago

  @FidoSolutions @Fidomobile never buy fido because they are financially sick and will not be able to give u ur refund. Their agents are out of world and they don't know what to say..

• 
  bryar (@bryarpaije) reported 5 minutes ago

  @Fidomobile you have by far the WORST customer service and i am ASHAMED that i EVER recommended you to ANYONE. stealing money from customers and throwing your hands up and saying “oh well can’t change anything now”. PATHETIC.

• 
  John Smith (@PartyOnWayne00) reported 6 minutes ago

  @Fidomobile outage in Toronto. Been about 20 minutes

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 8 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  Aly El-Maghraby 💉 (@Aly_El_Maghraby) reported 13 minutes ago

  @Fidomobile worst client service ever ! Very frustrating #611 ! Cannot talk to a human being to resolve / activate a service ! Unbelievable 😡

• 
  Anil Nooruddin Vasaya (@vasaya_anil) reported 16 minutes ago

  @Fidomobile I have an issue outstanding and your customer executive gave me false statement on call and literally made me angry as well. Can you please resolve the issue my number is 6478636189

• 
  Jackie Kittie (@hellojackitty) reported 16 minutes ago

  A member of staff @WISHvancouver asked to look at my Wi-Fi Signal during my 2-night stay at their shelter, Jul 26-27, which is my cell phone provider @Fidomobile got leaked. Within a day of that event my data plan (20GB (+1GB $20 top up) had to be paused despite normal usage.

• 
  ORK from Dork (@DorkFrom) reported 19 minutes ago

  @Fidomobile Fido sucks I know! No customer service training! Try to bill you for a phone you never made one payment on and it’s broken! They would not cancel the account because the phone was broken and I signed because I had a drivers license ! Fido sucks

• 
  Infoagerevolutionist (@Infoagerevolt) reported 23 minutes ago

  @Fidomobile Double the price for half the service compared to one year ago ... the mafia will have its cut