Fido Outage Report in Concord, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Concord, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (29%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Concord, Ontario
The most recent Fido outage reports came from the following cities: Richmond Hill and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
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It's Just Molly Okay
(@itsjust_molly) reported
from
Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Nourish
(@nourishnew) reported
from
Lorne Park, Ontario
@Fidomobile @FidoSolutions Any outage in Mississauga. Home internet not working.
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Martin Karam, PhD
(@MrtKaram) reported
If i didnt have a 2 year contract with @Fidomobile i promise i would have burned my phone down and chopped my fingers off for ever dealing with this ****** company. I dont say that lightly, ive been a loyal customer since 2016. #wosrtcustomersupport #worstmanagement #useless
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Martin Karam, PhD
(@MrtKaram) reported
@Fidomobile No i will not, i hate fido and being forced to be their customer by a contract so much right now and theres nothing u can do to make up for all the humiliation i went through with the 5-6 different people i spoke to in the span of 90 minutes today. Loyalty is a crime with fido
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The Other Guy
(@TheOtherGuy1) reported
@justcanadaTings @Fidomobile I have the same problem, the app is flooded by 1 star reviews with people who have the same problem. I called and billing gave me 3gb extra for 3 months free because it's impossible to access the 5 free hours of data on all plans
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The Other Guy
(@TheOtherGuy1) reported
@tina_edube @Fidomobile I have the same problem, the app is flooded by 1 star reviews with people who have the same problem. I called and billing gave me 3gb extra for 3 months free because it's impossible to access the 5 free hours of data on all plans
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alanah
(@alanahkyleen) reported
@Fidomobile hey! Any idea if fido service is down in Toronto area? Having some trouble with a device paired with Fido.
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money badger
(@WestHyderabad) reported
@Fidomobile @FidoSolutions my home Internet issues have been never ending ….after endless calls I see the issue still persists and I don’t know what to do …feeling helpless and lost , all thanks to you
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phani teja
(@nanduriphani) reported
@Fidomobile really fed up with your service, lost my phone and have device protection but you haven't registered my device protection likewize keep pushing me back as they can't see my device information.. almost made 30 calls in this week no resolution.loyal customer from 2019
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Andy Goddard
(@iamandygoddard) reported
I have always had great service from @Fidomobile, but “Ask Jack” chat is appalling. - Agents can’t type in full sentences - Punctuation is mythical - Typos galore because agents have to handle multiple chats & problems at once. Get your agents back to the phones!
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Facts Of Dave
(@FactsOfDave) reported
@MrtKaram @Fidomobile I can’t even speak to them on the phone to upgrade my plan. They don’t even have sales service. Why would they have customer service anymore?