Fido outages and service status in Concord, Ontario

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Concord, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Toronto county, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Internet	9 hours ago
Toronto county	Total Blackout	18 days ago
Toronto	Internet	18 days ago
Toronto	Phone	22 days ago
Toronto	Internet	1 month ago
Richmond Hill	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

• 
  DaveGatsby (@DaveGatsby) reported 48 seconds ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  JP (@JarylleAdriane) reported 8 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  👑 (@DeanLubaki) reported 9 minutes ago from Toronto, Ontario

  .@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

• 
  MJE (@Brand_scientist) reported 11 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Dino Mani (@DinoMani2) reported 12 minutes ago from Toronto, Ontario

  @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

• 
  Ashutosh Nayak (@nayakashu) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 17 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  Samiksha Rane (@samikshasrane) reported 17 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Pedro Marques (@MetroManTO) reported 17 minutes ago from Toronto, Ontario

  @StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.

• 
  Michael-Lamont Lytle (@michaellamontl) reported 19 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  🌹HauteMess (@xocutthroat) reported 20 minutes ago from Toronto, Ontario

  @Fidomobile Fido could really **** up ya credit

• 
  Carolina Torres (@carot0rres) reported 28 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Senwung Luk (@fysl) reported 28 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Chintan Gujarati (@chintan_guj) reported 30 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 37 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Mich Chung (@MichelleMoniq10) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  Jorge Barbosa (@TheCarpenter79) reported 43 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 45 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Cesar (@liom79) reported 46 minutes ago from Toronto, Ontario

  @FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business

• 
  Lauren (@yearoflauren) reported 57 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Howard Bailey (@howardruns) reported 3 minutes ago

  @Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.

• 
  Aephraim Steinberg (@QuantumAephraim) reported 3 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Shrikant Gupta (@Shrikan15918909) reported 5 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  Dragon (@Carlosl68910473) reported 7 minutes ago

  @Fidomobile I will never use Fido again even after unsubscribing to their emails I did not want when I started my account they won’t stop harassing me I’m getting hundreds of emails every month **** you fido you pieces of **** 💩 it’s been years I’m done

• 
  Vince Ltd. (@Vince_Ltd) reported 7 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Kv N (@KvEncela) reported 9 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Amal 🐈‍⬛ (@amal_arebi) reported 14 minutes ago

  @Fidomobile you’re the worst company to deal with have none whatsoever any respect for your customers please be careful Don’t sign up with this company you’ll only get headaches and lose your money 🤬

• 
  Jennifer (@JMazda26) reported 15 minutes ago

  @Fidomobile is your tech support 24 hours ?

• 
  Pete (@floofydoofbkup) reported 19 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Lori (@LoriinDurham) reported 20 minutes ago

  @Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service