Fido Outage Report in Concord, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Concord, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (40%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Concord, Ontario
The most recent Fido outage reports came from the following cities: Toronto, North York, Woodbridge, Scarborough and Etobicoke.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
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Phone | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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StevieB (@stevetogm) reported from Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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StevieB (@stevetogm) reported from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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Goli 🦸🏻♀️ (@golrokhbahri) reported from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
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Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Samiksha Rane (@samikshasrane) reported from Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Carolina Torres (@carot0rres) reported from Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Senwung Luk (@fysl) reported from Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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DaveGatsby (@DaveGatsby) reported from Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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JP (@JarylleAdriane) reported from Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Meet (@meet797) reported
@FidoSolutions Got new phone from @BestBuyCanada as i was existing customer of @Fidomobile the plan discount agreed on 26 Dec was suddenly changed to no discount on 27 Dec, got an email stating that. What is this fake and scam you are running trying to lure customers bad practice
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Urja (@urjajain2) reported
Hi Fido, I have been charged $68 unnecessarily for making international calls when my plan includes 1000 mins of free international calling. I called your customer care but they have been of no use and very rude. PLEASE HELP! @Fidomobile @FidoSolutions
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threadguy.eth (@petermaster10) reported
@monu_ITWorld @Fidomobile Avoid getting scammed I will advise you wait on support teams or rather contact @Liltoosi they are reliable too.
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i love a big leaf (@joaospasteis) reported
Three days without Internet now, data charges galore, @Rogers @Fidomobile what the hell is the deal? I’m sending you my phone bill this month, maybe you can use some of that allotted money you supposedly invested in your network after this summer to pay it for me
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Chamyong (@Rawch18) reported
@FidoSolutions @Fidomobile When will service be restored, still down since yesterday morning. Got an email saying that it was repaired this morning but it's not. Spoke with tech support 3 times which hasn't helped.
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dhruv sharma (@lovingsam) reported
Please be advised dont use @Fidomobile as your mobile service provider. They fool you quite nicely and then charge you 500 dollars extra for no reason, then you decide to quit with fido and then they would call you back after 1 month giving you great deals to come back to them
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KaeliTheKool (@KaeliTheKool) reported
After 20 years as a @Fidomobile customer, I left today for @Rogers (which I realize is the same company). September 26, 2002-December 28, 2022.
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Here2complain (@Here2c0mplain) reported
@Fidomobile Why arent my apps working. Is the internet down?
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Sensual Knife (@SensualKnife) reported
@Fidomobile hey Fido we’ve been on hold with customer service for 3 hours. We just need to figure out why our modem isn’t working and keep getting transferred back and forth. Help!
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Louis Desjardins 🇨🇦 (@LouisPDemocrat) reported
@Fidomobile For phone support, current wait time is between one hour and one hour and fifteen minutes. In that length of time I can have a Public Mobile SIM card installed and forget all about dealing with Canada’s most intermittent network.