Fido outages and service status in Concord, Ontario

No problems detected

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Fido generated 0 outage signals in the last 24 hours around Concord, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 10, 1:40 PM EDT.

Internet (75%)
Phone (25%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 12, 10:40 PM EDT	0	0
May 12, 11:00 PM EDT	0	0
May 12, 11:20 PM EDT	0	0
May 12, 11:40 PM EDT	0	0
May 13, 12:00 AM EDT	0	0
May 13, 12:20 AM EDT	0	0
May 13, 12:40 AM EDT	0	0
May 13, 1:00 AM EDT	0	0
May 13, 1:20 AM EDT	0	0
May 13, 1:40 AM EDT	0	0
May 13, 2:00 AM EDT	0	0
May 13, 2:20 AM EDT	0	0
May 13, 2:40 AM EDT	0	0
May 13, 3:00 AM EDT	0	0
May 13, 3:20 AM EDT	0	0
May 13, 3:40 AM EDT	0	0
May 13, 4:00 AM EDT	0	0
May 13, 4:20 AM EDT	0	0
May 13, 4:40 AM EDT	0	0
May 13, 5:00 AM EDT	0	0
May 13, 5:20 AM EDT	0	0
May 13, 5:40 AM EDT	0	0
May 13, 6:00 AM EDT	0	0
May 13, 6:20 AM EDT	0	0
May 13, 6:40 AM EDT	0	0
May 13, 7:00 AM EDT	0	0
May 13, 7:20 AM EDT	0	0
May 13, 7:40 AM EDT	0	0
May 13, 8:00 AM EDT	0	0
May 13, 8:20 AM EDT	0	0
May 13, 8:40 AM EDT	0	0
May 13, 9:00 AM EDT	0	0
May 13, 9:20 AM EDT	0	0
May 13, 9:40 AM EDT	0	0
May 13, 10:00 AM EDT	0	0
May 13, 10:20 AM EDT	0	0
May 13, 10:40 AM EDT	0	0
May 13, 11:00 AM EDT	0	0
May 13, 11:20 AM EDT	0	0
May 13, 11:40 AM EDT	0	0
May 13, 12:00 PM EDT	0	0
May 13, 12:20 PM EDT	0	0
May 13, 12:40 PM EDT	0	0
May 13, 1:00 PM EDT	0	0
May 13, 1:20 PM EDT	0	0
May 13, 1:40 PM EDT	0	0
May 13, 2:00 PM EDT	0	0
May 13, 2:20 PM EDT	0	0
May 13, 2:40 PM EDT	0	0
May 13, 3:00 PM EDT	0	0
May 13, 3:20 PM EDT	0	0
May 13, 3:40 PM EDT	0	0
May 13, 4:00 PM EDT	0	0
May 13, 4:20 PM EDT	0	0
May 13, 4:40 PM EDT	0	0
May 13, 5:00 PM EDT	0	0
May 13, 5:20 PM EDT	0	0
May 13, 5:40 PM EDT	0	0
May 13, 6:00 PM EDT	0	0
May 13, 6:20 PM EDT	0	0
May 13, 6:40 PM EDT	0	0
May 13, 7:00 PM EDT	0	0
May 13, 7:20 PM EDT	0	0
May 13, 7:40 PM EDT	0	0
May 13, 8:00 PM EDT	0	0
May 13, 8:20 PM EDT	0	0
May 13, 8:40 PM EDT	0	0
May 13, 9:00 PM EDT	0	0
May 13, 9:20 PM EDT	0	0
May 13, 9:40 PM EDT	0	0
May 13, 10:00 PM EDT	0	0
May 13, 10:20 PM EDT	0	0
May 13, 10:40 PM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Concord, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	3 days ago
Toronto	Internet	12 days ago
Richmond Hill	Internet	16 days ago
Toronto	Internet	28 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Nearby cities with recent reports

Toronto

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

Saeid (@S_Khademi) reported 4 minutes ago from Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
Amirreza Mohammadi (@AmirR3zaM) reported 4 minutes ago from Toronto, Ontario
@Fidomobile What about the old customer? 😔
Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 5 minutes ago from Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
rr. (@iamdieroiramor) reported 7 minutes ago from Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
Sarah Antonio (@SarahPSmart) reported 8 minutes ago from Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
Cesar (@liom79) reported 9 minutes ago from Toronto, Ontario
@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business
Michael-Lamont Lytle (@michaellamontl) reported 11 minutes ago from Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
DaveGatsby (@DaveGatsby) reported 13 minutes ago from Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
Chintan Gujarati (@chintan_guj) reported 14 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
Andrea Velez (@AndreaVelez93) reported 14 minutes ago from Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
Pedro Marques (@MetroManTO) reported 19 minutes ago from Toronto, Ontario
@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.
Pedro Marques (@MetroManTO) reported 22 minutes ago from Toronto, Ontario
@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
It's Just Molly Okay (@itsjust_molly) reported 30 minutes ago from Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
Nadine Yousif (@nadineyousif_) reported 38 minutes ago from Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
Jay Goodman (@wd78pp) reported 42 minutes ago from Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
Amirreza Mohammadi (@AmirR3zaM) reported 44 minutes ago from Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
Bhavin Shah (@BhavinShahTO) reported 49 minutes ago from Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
StevieB (@stevetogm) reported 52 minutes ago from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
Carolina Torres (@carot0rres) reported 52 minutes ago from Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
👑 (@DeanLubaki) reported 55 minutes ago from Toronto, Ontario
.@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Jasmeet Walia (@JasmeetWalia10) reported 41 seconds ago
@Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!
Chechimartinez (@chechimartinez) reported 4 minutes ago
@Fidomobile @Rogers It has been impossible to contact a Customer Service person for either company Please DM as soon as possible
Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 4 minutes ago
I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.
Aephraim Steinberg (@QuantumAephraim) reported 6 minutes ago
@Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.
Vince Ltd. (@Vince_Ltd) reported 10 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
TundeRich (@Dunumi) reported 13 minutes ago
@KWoodash @Fidomobile Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct
BrianM (@briangm11) reported 14 minutes ago
@1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.
Aman Bhargava (@Amanbhargava23) reported 16 minutes ago
@Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM
💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 18 minutes ago
Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile
Raphael Daniel (@RaphaelDan86238) reported 20 minutes ago
@dizzyt87 @Fidomobile Fido is indeed an example of a poor service