Fido Outage Report in East York, Ontario

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near East York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	22 days ago
Toronto	Phone	27 days ago
Toronto	Internet	28 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

• 
  Pedro Marques (@MetroManTO) reported 3 minutes ago from Toronto, Ontario

  Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

• 
  hot potato (@_parab0la) reported 4 minutes ago from Toronto, Ontario

  Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

• 
  Rachael Collier (@rachaelmcollier) reported 6 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Samiksha Rane (@samikshasrane) reported 7 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 8 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 13 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Free (@CanadaMate) reported 17 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Jay Goodman (@wd78pp) reported 20 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  MJE (@Brand_scientist) reported 23 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Romi Joshi (@LooseRomi) reported 26 minutes ago from Toronto, Ontario

  I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

• 
  Bhavin Shah (@BhavinShahTO) reported 34 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Derrel (@SDerrel) reported 35 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  JP (@JarylleAdriane) reported 35 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Shohan Chowdhury (@ShohanSoham) reported 36 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Walied Khogali Ali (@waleedkhogali) reported 41 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Free (@CanadaMate) reported 48 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 48 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Nexonta Tech (@Hewster333) reported 56 minutes ago from Toronto, Ontario

  FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

• 
  DaveGatsby (@DaveGatsby) reported 57 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  It's Just Molly Okay (@itsjust_molly) reported 58 minutes ago from Toronto, Ontario

  @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Girl Glitter (@GoldstarGlitter) reported 7 minutes ago

  @Fidomobile Funny thing. After being on hold for 2 hours and 20 minutes with Fido, then finally speaking with a rep., thinking I’ve taken care of what I called about, I learn today it was a complete waste of my time. Yay I get to call them again! Maybe they like customer calls…

• 
  JustJenil (@JustJenil) reported 7 minutes ago

  I have made several attempts to cancel the phone I reserved, but neither I nor the company has been able to do so. Moreover, Fido is charging me for it. I am being scammed, please help me! @Fidomobile @FidoSolutions @JustinTrudeau

• 
  Arpit Singh🇮🇳 (@asingh95) reported 8 minutes ago

  @BestBuyCanada I bought @Google pixel 7 on December 2nd with @Fidomobile and I was informed by your executive in Barrhaven that if the price goes down with in 14days you can get the contract updated by visiting any of the bestbuy in Canada.... So today the price went down (1/4)

• 
  Peter Harmony (@Peter_Chan) reported 9 minutes ago

  .@Fidomobile's customer support has been ATROCIOUS on all fronts.

• 
  Travelling Nomad (@traveljunkie___) reported 9 minutes ago

  @Fidomobile seems to be trying to scam customers with their wifi calling service and roaming charges! Have called twice with no solution and around $100 is extra charges since September. When I am in another country on airplane mode and wifi I should not receive any charges! Help

• 
  Bill (@BuyHimOutBoys) reported 10 minutes ago

  @Fidomobile don’t lie on your website saying 1-2 weeks shipping. Your customer services says phones will take 4+ weeks. I ordered online because it was convenient but I would have went to a Fido store if you put 4+ weeks on the we site. ******* blushit

• 
  Z🔮 (@zxfraaa_) reported 12 minutes ago

  Met a guy at the bookstore today & gave him my number & after I left I realized we’ll never speak again because I HAVE NO SERVICE. @Fidomobile WHY ARE U STANDING IN THE WAY OF ME & MY POTENTIAL FUTURE HUSBAND 😭😭😭.

• 
  Amulya Agarwal (@AmulyaAgarwal15) reported 13 minutes ago

  @Fidomobile @FidoSolutions Unacceptable service from them, just suspended my account and have not been giving clear instructions Just unacceptable from a company like @Fidomobile

• 
  Sahaj Gupta (@SahajGupta25) reported 13 minutes ago

  @Fidomobile has blocked my number just 4 days ago and today they have again blocked my number help me out @FidoSolutions

• 
  abheysingh (@abheyssingh) reported 16 minutes ago

  Raised a complaint @Fidomobile on Nov 22. No solution yet. Have been approached by 4 different associates asking for my FIDO details, to solve a complaint that "why am I receiving monthly bills when I am not a FIDO customer " Pathetic service and complaint redressal @Fidomobile