Fido Outage Report in East York, Ontario

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near East York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	21 days ago
Toronto	Phone	26 days ago
Toronto	Internet	27 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

• 
  Ashutosh Nayak (@nayakashu) reported 36 seconds ago from Toronto, Ontario

  @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

• 
  Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 4 minutes ago from Toronto, Ontario

  @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

• 
  Mich Chung (@MichelleMoniq10) reported 5 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  Ashutosh Nayak (@nayakashu) reported 8 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Andrea Velez (@AndreaVelez93) reported 17 minutes ago from Toronto, Ontario

  @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

• 
  Michael-Lamont Lytle (@michaellamontl) reported 17 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  Sarah Antonio (@SarahPSmart) reported 18 minutes ago from Toronto, Ontario

  @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

• 
  Ashutosh Nayak (@nayakashu) reported 21 minutes ago from Toronto, Ontario

  @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

• 
  Lauren (@yearoflauren) reported 24 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

• 
  Chintan Gujarati (@chintan_guj) reported 25 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

• 
  Saeid (@S_Khademi) reported 28 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  rr. (@iamdieroiramor) reported 34 minutes ago from Toronto, Ontario

  @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

• 
  Dan Levy (@TheDanLevy) reported 38 minutes ago from Toronto, Ontario

  Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

• 
  Dino Mani (@DinoMani2) reported 45 minutes ago from Toronto, Ontario

  @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 45 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  Vladimir Dronov (@dronkoff) reported 48 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  JP (@JarylleAdriane) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Haroon Akram-Lodhi (@AHAkramLodhi) reported 54 minutes ago from The Beaches, Ontario

  @FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile

• 
  a cuppa tee (@acuppatee) reported 54 minutes ago from Toronto, Ontario

  @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Cowan (@MARKC0WAN) reported 11 minutes ago

  . @Fidomobile isn’t capable of simply holding up their end of our contract so we are done with them. I will update you when we get new plans but as for now… go burn down Fido, your carbon footprint in this world isn’t worth the “services” you offer.

• 
  Facts Of Dave (@FactsOfDave) reported 13 minutes ago

  @MrtKaram @Fidomobile I can’t even speak to them on the phone to upgrade my plan. They don’t even have sales service. Why would they have customer service anymore?

• 
  Leslie Ordal (@GenCounsNews) reported 16 minutes ago

  @Fidomobile Oh no apparently not disappeared, just "that was a time-limited discount that we offered you as apology for all the trouble, but we didn't place the order within the time limit, so now you have to pay full price again"

• 
  AA (@solobaz) reported 18 minutes ago

  @Fidomobile I have been emailing "refer a friend" team for sorting my billing issue since last 3 weeks but not response / resolution. Can you pls help? My bill date has already passed. I have called customer care also 3 times but no resolution.

• 
  DonTwizzy (@TheHollowDon) reported 23 minutes ago

  @1Kenzino @Fidomobile Some People Having The Same Issue.

• 
  Karen Woods 林爷 🇺🇦🇨🇦🌻 (@KarenWenLin) reported 24 minutes ago

  I had a terrible experience with @Fidomobile this morning , despite being a loyal customer for more than 4 years. Rest assured, I will be writing about it and sharing it with Canadians across the country. I have documented everything. Consumers want a good shakeup in Telco. They…

• 
  Michael **** (@WangMichaelK) reported 28 minutes ago

  @Fidomobile Why are you charging fees based on a time-zone that the customer isn't even in? I get charged two roaming days even though it's one day in the local time-zone. Such sleazy tactics like this is reprehensible.

• 
  The Fake Gatsby (@fake_gatsby) reported 28 minutes ago

  @Fidomobile Why is there no service in Montreal right now? The power is out everywhere and now our phones are down too. Can’t make an outgoing call or call 911 if there’s an emergency. This is bullshit.

• 
  Nicholas Baron (@Nicholas_Baron) reported 29 minutes ago

  Trying to add a line through @Fidomobile website is so frustrating! Not working

• 
  Leslie Ordal (@GenCounsNews) reported 29 minutes ago

  Maybe someday @Fidomobile will be able to fulfill my phone upgrade... going on four months now with no resolution, but plenty of cancelled orders, promises of discounts, and then those mysteriously disappearing from the record 😑