Fido Outage Report in East York, Ontario

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near East York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	16 days ago
Toronto	Phone	21 days ago
Toronto	Internet	22 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

• 
  Saad Bin Farooq (@EsBeeEf) reported 10 seconds ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Reena Kara (@reena_kara) reported 6 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  DaveGatsby (@DaveGatsby) reported 8 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Senwung Luk (@fysl) reported 12 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Sofia Heaux (@HeauxSofia) reported 16 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  Nadine Yousif (@nadineyousif_) reported 25 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 32 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 34 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Samiksha Rane (@samikshasrane) reported 34 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Jorge Barbosa (@TheCarpenter79) reported 34 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Rachael Collier (@rachaelmcollier) reported 35 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Ryan Prayogo (@ryanprayogo) reported 36 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  StevieB (@stevetogm) reported 41 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Senwung Luk (@fysl) reported 42 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 47 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  Carolina Torres (@carot0rres) reported 54 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Lindsay Dworkin (@L_Dworks) reported 55 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  JP (@JarylleAdriane) reported 55 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  StevieB (@stevetogm) reported 56 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Bhavin Shah (@BhavinShahTO) reported 59 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rudedachshund (@rudedachshund) reported 11 minutes ago

  @Fidomobile Stéphane, you could pay me to be a @Fidomobile customer and it wouldn’t be sufficient to retain me

• 
  Evie Lipton (@EvieLipton) reported 16 minutes ago

  @Fidomobile They will tell you the only way to 'opt' of the unauthorized chrg is to add a 'services block' which prevents a customer from connecting while outside of the country. They will also tell you such charges can't be reversed and will try and upsell a new plan instead!

• 
  RadsN.🌙 (@gemz_oxo) reported 17 minutes ago

  @Fidomobile So not only are you guys going to add on unnecessary charges on my bill. You guys are going to have me on hold for 19mins just to hang up. Yea I’m ready to switch providers, cause I’ve had it!!

• 
  Mbappe Stan Account (@imaeknem) reported 20 minutes ago

  The way @Fidomobile comes through with these deals and upgrades. I’m never leaving! 🙏🏾

• 
  Bankye mmɔre (@MmBankye) reported 22 minutes ago

  In whatever you do in life don't ever take loan from Fido Ghana they are thieves in disguise thier interest rate is stupid don't fall victim to their scam don't say I didn't warn you @Fidomobile moy3 akromfoc

• 
  Evie Lipton (@EvieLipton) reported 24 minutes ago

  @Fidomobile Think'g of becoming a new customer? Think again. Fido will add a $12 'default' roam'g chrg to your bill - even if the only call placed while roaming is to your own Fido vm.

• 
  Jaskirat Dhindsa (@JaskiratDhindsa) reported 27 minutes ago

  @FidoSolutions @Fidomobile your customer service is a joke. I referred someone in July 22, & it’s Jan23 & your team is has been giving me the run around. How silly do you sound withholding a $50 credit for 6+ months. Customer of 15 years and y’all counting pennies. Do better 🙄

• 
  Garrick Pereira (@garrickpereira) reported 29 minutes ago

  @Fidomobile finally said yes to a win back deal after two years, got my first bill, received a single credit for a month rather than 2 months, feels like a complete scam. Please fix how your billing works or be more clear to customers so that we at least say no.

• 
  jainam (@_ja1nam) reported 30 minutes ago

  @aswishh @Fidomobile LMAO what the actual ****

• 
  F Sk (@iAmFsk1) reported 31 minutes ago

  @Fidomobile your customer service is useless. I am cancelling and moving to another. Btw, don't give offers that you can't fulfill and fool your customers. Pathetic...