Fido outages and service status in East York, Ontario

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near East York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	23 days ago
Toronto	Phone	28 days ago
Toronto	Internet	29 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

• 
  Nexonta Tech (@Hewster333) reported 5 minutes ago from Toronto, Ontario

  FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

• 
  Bhavin Shah (@BhavinShahTO) reported 5 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  It's Just Molly Okay (@itsjust_molly) reported 5 minutes ago from Toronto, Ontario

  @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

• 
  hot potato (@_parab0la) reported 7 minutes ago from Toronto, Ontario

  Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

• 
  Pedro Marques (@MetroManTO) reported 9 minutes ago from Toronto, Ontario

  @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

• 
  Free (@CanadaMate) reported 11 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Rachael Collier (@rachaelmcollier) reported 23 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Pedro Marques (@MetroManTO) reported 26 minutes ago from Toronto, Ontario

  Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

• 
  🌹HauteMess (@xocutthroat) reported 29 minutes ago from Toronto, Ontario

  @Fidomobile Fido could really **** up ya credit

• 
  Shohan Chowdhury (@ShohanSoham) reported 31 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 33 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Jay Goodman (@wd78pp) reported 34 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  MJE (@Brand_scientist) reported 42 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Romi Joshi (@LooseRomi) reported 47 minutes ago from Toronto, Ontario

  I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

• 
  Derrel (@SDerrel) reported 52 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 52 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Walied Khogali Ali (@waleedkhogali) reported 53 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Free (@CanadaMate) reported 54 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Kevin Michael (@Kevinmichaelt) reported 60 minutes ago from Toronto, Ontario

  @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

• 
  al b (@abbyladura) reported 60 minutes ago from Toronto, Ontario

  Drake uses Fido service

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raphael Ison (@ralphininja) reported 8 minutes ago

  @Fidomobile @FidoSolutions I would love to get in contact with someone to see if there is anything Fido can do for a long time customer who just got screwed by Fido’s customer service team

• 
  “a demon” (@marcomonizz) reported 17 minutes ago

  @Fidomobile plz help me idk where my phone is and I need it before I leave the province

• 
  rajeev saini (@rajeevs69237738) reported 20 minutes ago

  @Fidomobile @Fidomobile I am having a billing issue when i call the customer care they say finance team will take care of it and there is no way i can reach them directly. Can someone please assist as a new bill is getting generated

• 
  lalit (@saintlittt) reported 22 minutes ago

  **** it everyone we should really bring back flip phones because I’m exhausted 2 days and still no resolution because everyone is lost at @Fidomobile @FidoSolutions and @apple

• 
  Ruben Cordero (@rubenchini) reported 24 minutes ago

  what is happening with @Fidomobile ? got tired of offering a good service?

• 
  Matthew Hamilton (@ChocoLoco1991) reported 24 minutes ago

  @Fidomobile Your internet service has been going out all week for 30mins to an hour at a time. What is going on??

• 
  Stephaneige🧡 (@canuckstephers) reported 26 minutes ago

  @Fidomobile hi there. I’m a now former customer but there’s a credit balance left on my old account. How would I go about getting those funds back? Thank you.

• 
  Mehta Parth (@parth_mehta_98) reported 31 minutes ago

  @Fidomobile Fido is the worst operator to be with!!! It seems like fido doesn’t care about their customers anymore. Your customer service department should be improved.

• 
  aman640 (@aman6405) reported 32 minutes ago

  Hey @Fidomobile team, I have struggling to get resolutions to my issues from your customer support team. It sucks, I'm so much frustrated with the level of service that although a am a new customer on your network, I am evaluating to cancel the services.

• 
  Nikita Dadlani (@nikitadadlani) reported 36 minutes ago

  @Fidomobile I bought a mobile and ported to Fido on Dec 27. The phone did not show up until today on my account (I've following up every other day on calls). Now I got an email that it's added but it doesn't have the boxing day deal, neither does it reflect the downpayment. HELP!