Fido

Fido Outage Report in East York, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in East York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in East York, Ontario 05/11/2025 15:45

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near East York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Etobicoke and Scarborough.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaEtobicoke Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaScarborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • ryanprayogo Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario

    @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • LooseRomi Romi Joshi (@LooseRomi) reported from Toronto, Ontario

    I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • itsjust_molly It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario

    @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • Hewster333 Nexonta Tech (@Hewster333) reported from Toronto, Ontario

    FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • _parab0la hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • davidcroper David Roper (@davidcroper) reported

    @TELUSsupport Why wasn't @Fidomobile affected by the power outage in Coquitlam last night but @TELUS was? Is #Rogers more reliable?

  • UmranK10 Umran K (@UmranK10) reported

    @Fidomobile Can u pls explain to me why I had to waste 1 hr of my time to get the credit on my acc refunded? You've been sitting on the credit for 2 months! What wld happen if a customer doesn't pay their bill for 2 months?

  • ChrisHinman87 Chris Hinman (@ChrisHinman87) reported

    @Fidomobile Are you working on fixing the current problem internet outage in Ottawa? #nointernet #frustrated #poorservice

  • Rajjosh98715283 Raj S Joshi (@Rajjosh98715283) reported

    @Fidomobile extremely unsatisfied with the service given by fido, They dont listen to customer problem . Big mistake to be a fido customer, there are better plans with other carriers and much good customer service.

  • Ruchin_Samani Ruchin Samani (@Ruchin_Samani) reported

    @Fidomobile Is there any deal on iphone 14 pro for zero down. I am willing to switch to Fido but looking for a right deal

  • meet797 Meet (@meet797) reported

    @FidoSolutions Got new phone from @BestBuyCanada as i was existing customer of @Fidomobile the plan discount agreed on 26 Dec was suddenly changed to no discount on 27 Dec, got an email stating that. What is this fake and scam you are running trying to lure customers bad practice

  • kokolattt Koko (@kokolattt) reported

    @Fidomobile Hi Fido, the recolution started on September 16th, I made some calls to connect my father kn law on September 24 th. You never gave me the credit and your agents and supervisors refuse to do so saying it was for after September 28. This is deceiving your customers! #fidoiran

  • HY_happydream H&Y (@HY_happydream) reported

    @Nicki15 @Fidomobile @Canada I did not sign for public special plan, but I made own deal with Fido. It was hard time to fix my plan to get their offer.. almost I spent 1 week.. everyday I need to contact Fido. Finally one of offer management lady contact me and fixed. But I need to see next bill to confirm

  • Dicas__t Wingli (@Dicas__t) reported

    @Fidomobile why is my home internet not working

  • HY_happydream H&Y (@HY_happydream) reported

    @Nicki15 @Fidomobile @Canada I did not sign for public special plan, but I made own deal with Fido. It was hard time to fix my plan to get their offer.. almost I spent 1 week.. everyday I need to contact Fido. Finally one of upper management lady contact me and fixed. But I need to see next bill to confirm