Fido

Fido Outage Report in East York, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in East York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in East York, Ontario 12/12/2025 07:00

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near East York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill and Unionville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • ryanprayogo Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario

    @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • carot0rres Carolina Torres (@carot0rres) reported from Vaughan, Ontario

    Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • L_Dworks Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario

    Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JMazda26 Jennifer (@JMazda26) reported

    @Fidomobile that costumer service representative Alicia just hang up on Me!!!??? ,

  • AudreyLaz AudFlo (@AudreyLaz) reported

    @Fidomobile I have been dealing with an issue for 3 weeks now. multiple calls and chats and for some reason I keep getting disconnected.., maybe you guys just dont want to give me my refund that was promised? Someone contact me, this is ridiculous

  • DeniseWhorms daphne's daughter (@DeniseWhorms) reported

    Is @Fidomobile down?

  • AudreyLaz AudFlo (@AudreyLaz) reported

    @Fidomobile @Fidomobile I have been dealing with an issue for 3 weeks now. multiple calls and chats and for some reason I keep getting disconnected. Maybe you guys just don't want to give me my refund that was promised? Someone contact me, this is ridiculous

  • vatsam209156 vatsam (@vatsam209156) reported

    @Fidomobile , I have been on customer service line for more than 2 hrs and no solution from fido Team. Worst service experience.

  • AmulyaAgarwal15 Amulya Agarwal (@AmulyaAgarwal15) reported

    @Fidomobile @FidoSolutions Unacceptable service from them, just suspended my account and have not been giving clear instructions Just unacceptable from a company like @Fidomobile

  • tyeddeau Tracy (@tyeddeau) reported

    Hey @Fidomobile I haven’t been able to work for two days due to text message verification not working, and your tech support just transferred me to Rogers internet service support??? I’ve been on hold for an hour. What does a customer have to do to get support from Fido??

  • salsavangelista No time for magical thinking 😷🪟💉💉🚀🚀 (@salsavangelista) reported

    Hey @Fidomobile @FidoSolutions Why have I been waiting on hold for 2 hours to cancel my service? Please just let me go!

  • zxfraaa_ Z🔮 (@zxfraaa_) reported

    Met a guy at the bookstore today & gave him my number & after I left I realized we’ll never speak again because I HAVE NO SERVICE. @Fidomobile WHY ARE U STANDING IN THE WAY OF ME & MY POTENTIAL FUTURE HUSBAND 😭😭😭.

  • microupnup Amin (@microupnup) reported

    @Fidomobile Likewize (device protection for android) by @Fidomobile is a company formerly known as Brightstar. Look at their reviews on google. Many complaints and bad reviews on how unprofessional this company is. Don't buy device protection from fido. It's a rip off..