Fido outages and service status in Fredericton, New Brunswick

Problems in the last 24 hours in Fredericton, New Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fredericton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Fredericton, New Brunswick

Latest outage, problems and issue reports in Fredericton and nearby locations:

• 
  Korry Hill (@kornhedd) reported 4 minutes ago from Fredericton, New Brunswick

  @Fidomobile my voice msging says my phone number is invalid after having it for 7 years. I tried your online help (jack) to no avail and you don't answer my call after 45 minutes then hang up on me. What gives??

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Schmermmmmmm (@schmermmmmmm) reported 2 minutes ago

  @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.

• 
  cleantecher (@cleantecher) reported 3 minutes ago

  @lynn130415 no one @Fidomobile dosent let u cancel ur phone plan then @Rogers threatens u with credit score issues and then eventually ur phone is cut off. then they offer u deals for how much little they r willing to settle with u when u wanted to cancel the plan before accumulating charges

• 
  Sarah Anderson (@SpirituallyFam) reported 4 minutes ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

• 
  Aephraim Steinberg (@QuantumAephraim) reported 5 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Evan (@evanoftheyukon) reported 6 minutes ago

  @Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)

• 
  gebilaowang (@kuailenanhai111) reported 8 minutes ago

  @Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!

• 
  Anonymous (@1111SpiritualBb) reported 8 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  Raphael Daniel (@RaphaelDan86238) reported 10 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

• 
  Watmough.eth (@Watmougheth) reported 11 minutes ago

  What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days

• 
  Juan S S (@JSebastianS88) reported 13 minutes ago

  @Fidomobile any support available if the call drops?