Fido Outage Report in Fredericton, New Brunswick/Nouveau-Brunswick

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Fredericton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fredericton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (46%)

2. 

   Internet (38%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

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Fido Issues Reports Near Fredericton, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Fredericton and nearby locations:

• Korry Hill (@kornhedd) reported a minute ago from Fredericton, New Brunswick/Nouveau-Brunswick

  @Fidomobile my voice msging says my phone number is invalid after having it for 7 years. I tried your online help (jack) to no avail and you don't answer my call after 45 minutes then hang up on me. What gives??

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Sanki पठान (@sanki62136281) reported a minute ago

  @Fidomobile @FidoSolutions Cheated by you! Feeling really bad

• Manoj Kumar (@Manoj_0497) reported 8 minutes ago

  I took 2 lines from Fido on September but no bill is issued till now and in between both lines got suspended and call the customer to get active again but they have not given the clarification and asked me to call again really very horrible service. @FidoSolutions @Fidomobile

• Violet (@Viola_mi) reported 13 minutes ago

  @Fidomobile then when asked for plans available to me as someone whose been with fido for a while, hd quotes me the same price as a new customer. I guess loyalty means nothing to Fido

• Shalaleh (@Shalaleh_t) reported 16 minutes ago

  Ridiculously wait time to speak with @Fidomobile to activate a number in my account. This cannot be done online and why should I wait more than 3 hrs to speak with a rep? If I was a new sales I bet my wait time would have been 5min or less! Horrible customer service! Very unhappy

• Saji-united (@saji_united) reported 17 minutes ago

  @Fidomobile worst customer service! Both n chat box and over phone. Spend 2 hours for a simple request and still waiting over the phone . I will certainly change as soon as found better offer

• Dan Woo (@danwoo91) reported 17 minutes ago

  Shoutout to @Fidomobile customer rep, she took my needs into consideration and turned it into a very satisfactory experience. When companies value their long time customers, they get loyalty in return. 👍👍

• flybaba (@flybaba) reported 20 minutes ago

  @Fidomobile My home internet is not working since Saturday morning and it's Sunday evening now. With people working from home, is there anyway to get some troubleshooting soon. No light for @ sign while Home light is blinking on my modem. East York, Toronto resident here. Thanks!

• Benji (@benwdavies) reported 22 minutes ago

  @Fidomobile Both times I have called support support I’ve waited 35 min + and been hung up on BOTH times. Terrible customer service. No internet and draining my data to WFH.

• HITEN PATEL (@HitenTheHero4) reported 23 minutes ago

  @Fidomobile What a bad experience with cx care today waited for 1 hour for tech support and when they come on phone answer rudely and can’t find solution for me. Been with fido for 5 years and so disappointed with there customer solution specialist.

• Irial Kennedy (@irialk) reported 26 minutes ago

  Hey @Fidomobile . I was just kicked off live chat after waiting almost an hour!! I really need you to stop sending me marking material in the mail. This is the 4th time that I am trying to stop this. We can't even get the service you provide at our current address!!!!