Fido Outage Report in Fredericton, New Brunswick

Problems in the last 24 hours in Fredericton, New Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fredericton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

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Fido Issues Reports Near Fredericton, New Brunswick

Latest outage, problems and issue reports in Fredericton and nearby locations:

• 
  Korry Hill (@kornhedd) reported 33 minutes ago from Fredericton, New Brunswick

  @Fidomobile my voice msging says my phone number is invalid after having it for 7 years. I tried your online help (jack) to no avail and you don't answer my call after 45 minutes then hang up on me. What gives??

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate (@Han2451012192) reported 8 minutes ago

  @Fidomobile Hi Fido! I received a call from your Fido office (844) 379-4293 at 9:13am this morning. The person said he’s a Fido supervisor. He threatened me that if I continued to complain on Fido social media or to Fido customer service via phone calls, he will kick me out of Fido service.

• 
  Kate (@Han2451012192) reported 10 minutes ago

  @Fidomobile I contacted your customer service at 14:00 this afternoon +1 (888) 481-3436. The employee transferred me to a manager called Bianca. She’s quite rude. didn’t solve a problem for me and even yell at me at the end of conversation then hung off her phone call when I was speaking.

• 
  Kim McCarthy🍁 (@Kimmy1016) reported 13 minutes ago from Hamilton, Ontario

  @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

• 
  Ted Knudtson (@TedKnudtson) reported 17 minutes ago

  @SpencerWallace_ @dinnerwithjulie @Fidomobile Call and ask to cancel. First operator won’t cancel, will transfer you to retention dept. This dept has deals and offers regular customer service does not. Let them woo you w goodies. If unsure at any point, say you’ve gotta think about it and will call back.

• 
  Kate (@Han2451012192) reported 18 minutes ago

  @Fidomobile Actually I didn’t expect you to change a thing for me. I’ve already stated shopping around to look for a new provider after the disgusting customer service. But you came to me this morning without apology but an absolute threat. Bianca yelled at me, you threatened me, what else?

• 
  danni (@danni30908563) reported 21 minutes ago

  @Fidomobile How can I pay my Fido bill if I can’t work? I’ve been having issues for over a month and only got some support today

• 
  Tiffany Cui (@cty927) reported 24 minutes ago

  @Lomingan @Fidomobile I just called the tech support line and they gave ETA around 24 hours. so that totals 30+ hours no internet.

• 
  Dave Houston (@DH_12) reported 28 minutes ago

  @Fidomobile Why is my internet going down every day?

• 
  Dave Houston (@DH_12) reported 31 minutes ago

  @Fidomobile Fix my internet asap.or I'm switching prividers

• 
  danni (@danni30908563) reported 31 minutes ago

  @Fidomobile this is my 5th or 6th issue with internet THIS MONTH. Talked to internet support and was told there is a problem in my area. Told the rep that I need more data to work properly with a hotspot… he transferred me …. Been on hold for almost 2 hours and can’t work.