Fido outages and service status in Fredericton, New Brunswick

Problems in the last 24 hours in Fredericton, New Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fredericton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Fredericton, New Brunswick

Latest outage, problems and issue reports in Fredericton and nearby locations:

• 
  Korry Hill (@kornhedd) reported 55 minutes ago from Fredericton, New Brunswick

  @Fidomobile my voice msging says my phone number is invalid after having it for 7 years. I tried your online help (jack) to no avail and you don't answer my call after 45 minutes then hang up on me. What gives??

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Buraaq (@Buraaq1976) reported 3 minutes ago

  @zeeinmilton @Fidomobile Bro, this is why I left them. I was a customer for over 20 years

• 
  Arosha liny (@shalini_aro) reported 4 minutes ago

  @FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!

• 
  Vaibhav Panwar (@2vpvp) reported 5 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 6 minutes ago

  Count your days @Fidomobile !! I've scheduled a callback and still haven't received a call. I even tried the stupid voicemail prompt and still no call back. Cancel my account while we're at it.. It's not like I get to use it anyway. Ever since you guys upgraded your network...

• 
  Kudzie Chasosa (@chasosak) reported 6 minutes ago

  @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks

• 
  Mama bless (@zoomieking00) reported 7 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 10 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  SM (@Sabisweet_s) reported 15 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

• 
  Shrikant Gupta (@Shrikan15918909) reported 16 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Aephraim Steinberg (@QuantumAephraim) reported 24 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.