Fido outages and service status in Gloucester, Ontario

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gloucester, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	1 month ago
Ottawa	Internet	2 months ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	4 months ago
Ottawa	Phone	5 months ago
Gatineau	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 16 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

• 
  عبدlBasset (@chaabdelbasset) reported 29 minutes ago from Ottawa, Ontario

  @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 30 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 32 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported 32 minutes ago from Ottawa, Ontario

  @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

• 
  Cash (@CashOnAir) reported 34 minutes ago from Ottawa, Ontario

  Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

• 
  KK👨‍🦼🌈+they/them/he/his (@livingklife) reported 36 minutes ago from Ottawa, Ontario

  Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

• 
  Edgar Lozano (@edgarantonioloz) reported 47 minutes ago from Twin Elm, Ontario

  @Fidomobile what’s going on with the internet service in #SandyHill ?

• 
  Josh Rachlis (@JoshRachlis) reported 52 minutes ago from Ottawa, Ontario

  @Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

• 
  Ali Ahmed (@aahmed826) reported 53 minutes ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

• 
  A.G.LEN (@AmmarGlen) reported 54 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  Stephen Hanbury (@stephenhanbury) reported 54 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 60 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

• 
  Dan Boudria (@danboudria) reported 60 minutes ago from Ottawa, Ontario

  @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SM (@Sabisweet_s) reported 2 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

• 
  Pete (@floofydoofbkup) reported 3 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  boja_reddii (@BojaReddii) reported 8 minutes ago

  @Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService

• 
  richard breath (@richbreath420) reported 8 minutes ago

  @Fidomobile does not want to help any customers

• 
  Pete (@floofydoofbkup) reported 10 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Mark (@fatmarky) reported 10 minutes ago

  @Fidomobile my phone’s reception has cratered since your network went to 5G

• 
  Sarah Anderson (@SpirituallyFam) reported 13 minutes ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

• 
  Pete (@floofydoofbkup) reported 16 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  jay makinze ❼ (@Mr_Teekay) reported 21 minutes ago

  hi @CRTCeng is @Fidomobile allowed to unilaterally increase the monthly price for service without any prior notice?

• 
  Julius & Teeko (@JuliusTeeko) reported 21 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...