Fido Outage Report in Gloucester, Ontario

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Gloucester, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	13 days ago
Ottawa	Internet	2 months ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Phone	5 months ago
Gatineau	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  KK👨‍🦼🌈+ (@livingklife) reported 1 minute ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

• 
  A.G.LEN (@AmmarGlen) reported 20 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  Stephen Hanbury (@stephenhanbury) reported 22 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  Ali Ahmed (@aahmed826) reported 25 minutes ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 31 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 42 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 47 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Vanpee (@TheRealBVP) reported 11 minutes ago

  @Fidomobile your customer service is INFURIATING. 2.5 hours on hold, u asked 1 question then was told "Customer Service would know" and was out on hold for another 2.5 hours!! OMFG I'm switching. See ya.

• 
  PupsideDown (@PupsideD) reported 14 minutes ago

  @Fidomobile I was disconnected from chat after 5mins of inactivity after waiting 3 hours to get someone. Phone lines and chat are now down. Website isn't working. I have been trying to set up voicemail for a week and can't. What gives? Unacceptable.

• 
  kelly adams (@kelly_auryne) reported 14 minutes ago

  @Fidomobile @FidoSolutions two and a half hours on hold to be told "sorry we can't answer your call try again later" and disconnected. Worst service in a decade. so disappointed. Was trying to speak to someone before switching to another. there is busy - then there is that...

• 
  Kirsty Pretorius (@_kirstylee) reported 15 minutes ago

  @Fidomobile I have had no mobile data service since Friday afternoon. Cannot get through to a live agent on chat. Spent 1h50 this morning holding for customer service. Cannot get through to technical support. In-store staff could not help. How do customers actually get support?!?

• 
  Akshay Patel (@akshayp2312) reported 16 minutes ago

  @Fidomobile worst service. I have been calling fido since 3 days . No one is there to help. Today i was on the line for 1 hour & no one was there to help. The second time i called they told me to call again later. Very much disappointed.

• 
  John Higo (@Sandymctyre) reported 18 minutes ago

  @Fidomobile nothing quite makes a customer feel valued like sitting on hold for almost an hour, finally getting connected to someone, getting out on hold then 'due to unforseen circumstances we're unable to assist you, call again later'... TWICE.

• 
  Samandeep bains (@san_bains) reported 20 minutes ago

  @Fidomobile worse service port to virgin mobile now

• 
  Saiteja Nandipati (@SaiNandipati) reported 21 minutes ago

  @FidoSolutions @Fidomobile trying to reach customer support from past 3 days via call/chat n even walk-in to multiple stores. Looks like no one is bothered about existing customers. Time to move on to different provider.

• 
  Abhishek D (@Abhishe16695751) reported 22 minutes ago

  @Fidomobile Your website is very slow unable to see upgrade phone page.

• 
  Oleg 🇺🇦 (@olegkuibar) reported 23 minutes ago

  The most awful customer support award goes to @Fidomobile 5 days no answer from customer support calls. Nobody calls back. Literally hours of waiting on a call for someone. Now my calls are dropped automatically. Amazing … All I need is to manually transfer phone number …