Fido Outage Report in Kanata, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Kanata, Ontario
The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Carleton Place |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Cash
(@CashOnAir) reported
from
Ottawa, Ontario
Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Welcome back America, we missed u -🌏
(@sparklyfknfairy) reported
@Fidomobile Was on the phone over an hr with zero help or outcome. Being told everything is my fault when i didnt get an email about my bill. Being over charged the last few months when i think im paying on time. Not able to set up automatic payment from my phone n being talked to like im
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Chris P Bacon
(@pozpiggy86) reported
Hey @Fidomobile Do you have any deals for a customer looking to switch FOUR phone lines AND a tablet from @koodo because they are fed up with #Koodo and their downright DEPLORABLE service? Koodo used to be great, but in the last 12 years they have gone seriously downhill!
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Dezy
(@dezy_cakes) reported
@Fidomobile @FidoSolutions literally the worst phone company and they have poor customer service in their management department.
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SVB
(@SappyReDevil) reported
@Das1986Priyanka @Fidomobile Priyanka, ye haramkhor hai saale. Please report to Canadian Telecom on ccts website complaint filing is free
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TheRealDeal
(@DaniyalAli0) reported
@Fidomobile my home internet is not working. Customer service told me to wait till monday for a tech. Can anything be done in the meantime?
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Mariel K Hunter
(@marielkhunter) reported
I've been trying to only tweet re: the consequential things the world is experiencing as a whole, but now that we've at least got an adult as the leader of the free world- Imma have a little tantrum about @Fidomobile having the absolute worst customer service of all time ever. :(
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Priyanka Das
(@Das1986Priyanka) reported
@Fidomobile continued..so I am being asked to wait for another 3-4 weeks,making it a total of 3 months of wait to get a minimal amount of 26.88 cad when I have paid 500 cad monthly bills at times.Multiple Case ids registered,no time for supervisors to listen to customer concerns.
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Welcome back America, we missed u -🌏
(@sparklyfknfairy) reported
@Fidomobile Stupid or making things up. I don't appreciate that at all
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Danny Ryan
(@TheRealestDRyan) reported
On a live chat with @Fidomobile customer service and it disconnects, not waiting an hour again. Help me out @Fidomobile!
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RawImageFoto
(@RawImageFoto) reported
@fidomobile I expect that this will be ignored like my other requests to cancel. If it is I will be taking it up with Consumer and Corp. Affairs and my MP