Fido Outage Report in Kanata, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (59%)
-
Internet (30%)
-
E-mail (4%)
-
Total Blackout (4%)
-
Wi-fi (4%)
Live Outage Map Near Kanata, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
-
Cash
(@CashOnAir) reported
from
Ottawa, Ontario
Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
-
QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
-
Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
-
Edgar Lozano
(@edgarantonioloz) reported
from
Twin Elm, Ontario
@Fidomobile what’s going on with the internet service in #SandyHill ?
-
🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
-
KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
-
عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
-
💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
-
KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
-
Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
-
KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
-
A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
-
Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
-
Josh Rachlis
(@JoshRachlis) reported
from
Ottawa, Ontario
@Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
ᑭᖇIYᗩ ᒪᗩKKOᒪ
(@priya_lakkol) reported
@Fidomobile you disconnected my data over 100% usage when in reality your parent company @Rogers is the reason my home internet was down and had to use mobile data 😡 you got to be kidding me!
-
BlackSheepMaars
(@BlackSheepMaars) reported
@rogers @Fidomobile your mass email about your sorry for the outage is pointless. I don't really care for your "sorry" when we had no way of buying groceries because your services that you still can't fully be transparent about caused problems for daily banking use.
-
Vaibhavi Patel
(@Vaibhavi_509) reported
I don’t know whether i am customer of @Fidomobile or their representatives. I’m calling them since last month because of my $569.00 bill i got due to their representative’s miscommunication&now they advising me to quit the network. This is what I should expect from @Fidomobile.
-
Bilal Arshad | بلال
(@BilalArshad) reported
The state is Canada's telecom is abysmal. Last week my cellphone carrier @Fidomobile / @Rogers went out of service for a record breaking 24+ hours. Now my internet provider @ShawInfo is suffering an outage. So happy that Roger/Shaw merger didn't go through.
-
Ivana Santilli
(@IvanaSantilli) reported
@Fidomobile charges $339/mth to 'roam like home', NOT. TheWorst GPS kept losing signal so a drive that should take 13mins took me 2 hrs to get home last night, and a scary tour through the darkest barren alleys, in L.A. not safe.
-
Odettechiamaka
(@OdetteOkeke) reported
@Fidomobile I have responded. Please address the issue. Thank you
-
AJ
(@SkyNet96927243) reported
@Fidomobile @Rogers worst service. My phone number is still out of service after 6 days!!!! Nobody knows anything. I have fido internet and two phones on fido. I think its time to switch to someone else
-
Shontal C.
(@shontalcargill) reported
@Fidomobile is back to 3G instead of LTE and a terrible connection. Get it together!
-
٩( ᐛ )و
(@joeypohie) reported
did @Fidomobile shut down their live chat service to avoid customer complaints about being overcharged?
-
Ivana Santilli
(@IvanaSantilli) reported
@Fidomobile charging me $339 to 'roam like home', NOT. Worst. GPS kept losing signal so a drive that should take 13mins at midnight took me 2 hrs to get home last night, and a scary tour through the darkest alleys, in L.A. not safe.