Fido Outage Report in Kanata, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (37%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Kanata, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Carleton Place |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Braganza
(@kevinsbraganza) reported
@Fidomobile made no attempt to offer me a credit or some incentive for a phone that went dead without any reason. Feels awful for such terrible customer service after being a Fido customer for almost 5 years. Never purchasing a @Google pixel phone either.
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BANKROLLSLAUT
(@Writings) reported
whoever at @Fidomobile hates me, congrats. i had 0 service and in consequence received 0 calls/msgs from my lovers today. thanks for breaking my heart.
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Rrrrrrrrrrrrr
(@Rita380) reported
@Fidomobile I feel completely liberated, after 20 years of awful service I have jumped ship and left Fido… thanks to the unfriendly customer service and the unfriendly company. Toodaaloos
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Sophia Ceva
(@CevaSophia) reported
@FidoSolutions The problem is that @Fidomobile thinks they can pick when & how a customer communicated with them but it is up to the customer. Expecting us to make an appointment to reach someone by phone is disgusting. Moving to Telus!
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Vinamra Saxena
(@imVinamraSaxena) reported
@Fidomobile Company that doesn’t care about customers. Loyal customer are joke for them. They are looting customers and no promises are met. If anyone is listening to this reach out to me.
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Canada Startup Company
(@canstartco) reported
Why we strongly recommend all businesses to NEVER outsource support. I was on a 45 minute call with #fido just for Ms Kamal @Fidomobile to give me excuses, continually making typing sounds and still not able to do a simple SIM migration.
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Carey Bolam
(@CareyBolam) reported
@Fidomobile Worst customer experience EVER
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LY
(@QZTAcct) reported
@Fidomobile I barely use my phone. I basically pay you people 10 bucks for every call I make, and you people can't do something as simple as just billing me correctly? Twice now I've been charged a low balance top up hours after a monthly top up. Fix your ****** systems.
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Dallas
(@kunmittee) reported
@Badmon187 @Fidomobile They give users a lot of runaround on issues like this, you can message “@hack_ravenadler” to get it unlocked, they helped me out with mine
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Sophia Ceva
(@CevaSophia) reported
@Fidomobile it's ridiculous that when I call Fido pretending I'm a new customer my call is processed within seconds but when I say I am existing customer I have to book an appointment days ahead to speak to someone. #FidoSucks