Fido

Fido Outage Report in Kanata, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kanata, Ontario 01/20/2026 04:40

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kanata, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaCarleton Place Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • abbas199317 abbas1993 (@abbas199317) reported

    @Fidomobile even after paying off my device balance in may I am still getting charged for the device from last two months and that is not acceptable. You are making fools to the customer.

  • NISHATF76543774 NISHAT FATIMA (@NISHATF76543774) reported

    I need help @Fidomobile for my bills, with the ease of pre-auth , missed to see my international minutes are ending not got a big fat bill. Please fix this for god's sake. Please :( 8-7375-1408 Bill number 2334856467

  • Mohamed17374660 Mo (@Mohamed17374660) reported

    Utter disappointment over @freedomesupport service. I activated a prepaid SIM card on 5th July. No incoming calls, I am still waiting for a resolution. Now after 5 days network team says they issued a number which was already ported out to @Fidomobile

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • navedtehseen TIGER (@navedtehseen) reported

    @Fidomobile my email is linked to working phone number in spite of repeated calls To customer care I am No where . I am considering to switch to some other provider if this continues.

  • Jules197311 Julie Senecal (@Jules197311) reported

    Have i missed something @Fidomobile customer service used to be great Today after 2.5 hrs on the phone 1cancelled order 3 times. being told i was wrong then to be told oh no you are right but that offer expired you can’t get it now to i will order through different department

  • phillipderosa phillip derosa (@phillipderosa) reported

    @Fidomobile Disappointed un Fido phone support, sending me to store with invalid codes. Long story but when you sell a phone to someone and offer a deal, you should honor it.

  • ashwilmar ash 灰 (@ashwilmar) reported

    random service outages and @Fidomobile. name a better duo

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile do you have any real customer support team who can resolve problem and just not waste hours and hours of time on the call for nothing productive other than telling that you will get a call from our side in 2 business days which never comes?

  • Sinan97841910 Sinan (@Sinan97841910) reported

    @Fidomobile why am I not be able to reach out to a live agent to ask a simple question that your robots are not able to help?