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Fido

Fido service status in Kanata, Ontario

Why is my Fido service not working?

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If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Kanata, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa E-mail 13 days ago
Ottawa Internet 2 months ago
Ottawa Total Blackout 2 months ago
Ottawa Phone 3 months ago
Ottawa Phone 5 months ago
Ottawa Internet 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • ottawasteph
    🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • AmmarGlen
    A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • stephenhanbury
    Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • QuyetPawz
    QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DhallaGurpreet
    Gurpreet Dhalla (@DhallaGurpreet) reported

    Many Rogers and Fido wireless customers are being impacted by a countrywide cellular service outage and have been left unable to make calls, send text message or use mobile data. @Rogers @Fidomobile

  • emsobrepena
    Edizon (@emsobrepena) reported

    @Fidomobile unbelievable, there are network interruption and you didn’t even warn us.

  • DeepTakkar3
    Kane Army DSZ (@DeepTakkar3) reported

    @Fidomobile Teach your customer service on how to talk to your damn customers. Ridiculous and a minus 5 for your that aspect and hopefully you fix that damn outage. Just because of your issues, missing on so many urgent calls. Pay so much than others and yet get to suffer.

  • KevinCYVR
    Kevin (@KevinCYVR) reported

    @Fidomobile Hi, are there issues with the network? My family's Fido phones are all not registering onto the Fido network in Vancouver, BC.

  • LifeLoveVancou1
    LifeLoveVancouver (@LifeLoveVancou1) reported

    @TELUS any takers on fido customers who wants to leave @Fidomobile @Rogers after their network is down for more than 12 hours?

  • ggsargent
    Gsargent (@ggsargent) reported

    @Fidomobile hey Fido, your cell service is down at Derry Road and Winston Churchill in Mississauga. Unreliable all morning

  • SMARADIO
    Silena (@SMARADIO) reported

    Hey @Fidomobile any reason why my service could be not working on my mobile phone?

  • _MoodControl_
    Otherwise known as Urge Overkill (@_MoodControl_) reported

    Hi @FidoSolutions @Fidomobile is there an outage with your network? I am not getting a #FIDO signal. Let me know as soon as possible. Thx.

  • SnowyChops
    SNOWY (@SnowyChops) reported

    @Fidomobile I have no service?

  • HunarMalik
    Hunar malik (@HunarMalik) reported

    @legitmarino @Fidomobile @Fidomobile is a unbelievable! They didn’t even acknowledge this outage on their social platforms. I have 3 lines with FIDO and none of it has coverage. I’m too devastated at this time.