Fido outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	18 days ago
Ottawa	Internet	2 months ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Phone	5 months ago
Ottawa	Internet	7 months ago

Community Discussion

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Fido Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 5 seconds ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  عبدlBasset (@chaabdelbasset) reported 2 minutes ago from Ottawa, Ontario

  @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

• 
  💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported 11 minutes ago from Ottawa, Ontario

  @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

• 
  KK👨‍🦼🌈+they/them/he/his (@livingklife) reported 21 minutes ago from Ottawa, Ontario

  Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

• 
  Ali Ahmed (@aahmed826) reported 21 minutes ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

• 
  Dan Boudria (@danboudria) reported 23 minutes ago from Ottawa, Ontario

  @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

• 
  Cash (@CashOnAir) reported 25 minutes ago from Ottawa, Ontario

  Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

• 
  Edgar Lozano (@edgarantonioloz) reported 31 minutes ago from Twin Elm, Ontario

  @Fidomobile what’s going on with the internet service in #SandyHill ?

• 
  KK👨‍🦼🌈+ (@livingklife) reported 36 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  KK👨‍🦼🌈+ (@livingklife) reported 37 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 40 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

• 
  A.G.LEN (@AmmarGlen) reported 45 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  Stephen Hanbury (@stephenhanbury) reported 55 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  Josh Rachlis (@JoshRachlis) reported 57 minutes ago from Ottawa, Ontario

  @Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 8 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

• 
  Chirag Jain (@Chi_raaag) reported 8 minutes ago

  @Fidomobile I am trying to PORT my number from FIDO to other carrier and your customer service(Aman) they are just disconnecting my call. Meanwhile you guys are just overcharging for nothing. If this is the thing i will escalate this issue and will not pay my bill.

• 
  Raphael Daniel (@RaphaelDan86238) reported 9 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

• 
  jessica phu (@JessicaPhu) reported 9 minutes ago

  @Fidomobile I scheduled a call back for the next day to change my account. I get the call back and the service rep hangs up on me or “disconnected”. Now I have to wait until tomorrow to schedule another call back. This isn’t available online, please can someone just help today?

• 
  Chris (@cmclean1980) reported 11 minutes ago

  @Fidomobile @Rogers how can you only have virtual customer service? I have an issue that they can not resolve and the earliest I can speak with a human is Wednesday morning … how is this possible? This is unacceptable service!!!!

• 
  Aman Bhargava (@Amanbhargava23) reported 11 minutes ago

  @Fidomobile Absolutely worse customer service will be porting away from this company with a couple of days I have billing issues want to speak with someone today but they are giving me time 2 days from now !! When it comes to bills u want the money right away even when its wrong

• 
  Michelle Almeida (@xalmeida12345) reported 12 minutes ago

  @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

• 
  Pete (@floofydoofbkup) reported 13 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Lina Serratos (@CaroSerratos) reported 15 minutes ago

  @Fidomobile I am close to phone rage at this time. How hard can it be to get human assistance and cancel my contract with you? This is precisely why I’m done with #Fido - the ridiculously expensive service too.

• 
  Shrikant Gupta (@Shrikan15918909) reported 17 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider