Fido

Fido Outage Report in Mascouche, Lanaudière, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Mascouche, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mascouche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Mascouche, Lanaudière, Québec 01/12/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mascouche, Lanaudière, Québec

The most recent Fido outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Mascouche, Québec

Latest outage, problems and issue reports in Mascouche and nearby locations:

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • KrazyKaren3 Krazy Karen 🇨🇦 (@KrazyKaren3) reported from Repentigny, Québec

    Damn right Fido

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • dmlertgrl damla ertugrul (@dmlertgrl) reported

    What a robbery @Fidomobile and 3hours wait time to talk to customer service ridiculous!

  • tami_d44 TD◇44~30 (@tami_d44) reported

    @FidoSolutions @Fidomobile a friend is trying to reach you ALL day with no succes - your customer service number has very long holds that abruptly end - your virtual assistant Ask Jack also terminated sessions - no response through e-mail This is bad customer service Fido

  • tallchickenboy SadManpreet (@tallchickenboy) reported

    It's wild I have enough time to walk to Tims's eat a full meal walk home and watch a full movie before @Fidomobile a customer service "specialist" can assist.

  • cleanmahim @Adv. Afshan Goghari (@cleanmahim) reported

    FIDO is a big CHEAT COMPANY. They cheat international students and the OSL at Walmart is helping them. They mislead and the associate named Mandy with FIDO is rude and disrespectful. I have got a bill of CAD 232 when I was told I will get 60 Cad @Fidomobile @FidoSolutions

  • Muskan49598586 Muskan (@Muskan49598586) reported

    @FidoSolutions I am not getting a solution. @Fidomobile you are charging me $24 for sending a whatsapp text and receiving a call from my child's school. Fair enough???? I requested the customer support to waive it and they said if it's just that little usage they will consider it to waive it.

  • HemanIsHere HS (@HemanIsHere) reported

    Does @Fidomobile have any interest in correcting billing errors which their team caused or is CCTS my only option at this point? Spent 3 hours on the call with a super kind rep who agreed on the error but the support team won’t help!

  • Prasann94442116 Prasannakumar Loganathan (@Prasann94442116) reported

    @Fidomobile Hello Fido support team i am trying to reach customer service team for more than 4 hours. They are picking my call and informed to wait on the call to reach prepaid customer service team. I waited for more than 1 hour still no response. Is there any other way to reach

  • LeKavish Kavish Nursimulu (@LeKavish) reported

    Hey @Fidomobile , way to dodge responsibility. No changes to my billing info but Fido can’t process my automated payment but laying blame on my bank with zero explanation or RCA. Yet the same card is working fine for Fido internet. 7hrs on call,no resolution! @Bell here I come!

  • EvieLipton Evie Lipton (@EvieLipton) reported

    @Fidomobile They will tell you the only way to 'opt' of the unauthorized chrg is to add a 'services block' which prevents a customer from connecting while outside of the country. They will also tell you such charges can't be reversed and will try and upsell a new plan instead!

  • mariestellaa_ Marie ♡ (@mariestellaa_) reported

    Does anyone else with @Fidomobile have no service 🤔🤔🤔