Fido

Fido Outage Report in Mascouche, Lanaudière, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Mascouche, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mascouche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Mascouche, Lanaudière, Québec 05/31/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Mascouche, Lanaudière, Québec

The most recent Fido outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Mascouche, Québec

Latest outage, problems and issue reports in Mascouche and nearby locations:

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • KrazyKaren3 Krazy Karen 🇨🇦 (@KrazyKaren3) reported from Repentigny, Québec

    Damn right Fido

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_precision Kyle Chenard (@Mr_precision) reported

    @Fidomobile But dont expect to get ahold of customer service when your internet intermittently goes down.

  • vickytoriaES Victoria Savoy (@vickytoriaES) reported

    @rogerstv @Fidomobile @FidoSolutions your technician was meant to show up between 12-2. Claims he knocked on the door and called my husband. Neither are true (we are both home and waiting) and your “SOLUTION” is that you can come back on Friday. How is that acceptable?!?

  • JayeHarrill jayeharrill.eth 🏳️‍⚧️ (@JayeHarrill) reported

    Just so we're clear, precluding me from using my correct name—because you refuse to think beyond the broken SAP system software controlling your account database—is in fact transphobic. @Fidomobile I went across the mall to @koodo and they had no problem with it

  • champo_ Champollion (@champo_) reported

    @Fidomobile @FidoSolutions I'm trying to contact in order to cancel my bill since I'm no longe staying in Canada, but it seems to be impossible from outside the country. Someone who could help me with it?

  • 446Israel 446Israel (@446Israel) reported

    Warning concerning @Fidomobile Customer Service is terrible & internet service for the the past month is not consistent in Mississauga. @FidoSolutions make it very difficult to get on to real people. Beware before you purchase home internet!

  • amandeepsmalik Amandeep Singh (@amandeepsmalik) reported

    @Fidomobile @FidoSolutions Another day and Fido doesn't give a SH*T about clients. On Hold for last 3 hours and 53 mins waiting to talk to a supervisor. The customer service representative says she can't do anything except waiting. #ShameOnYou #worstcustomerservice #fidosucks

  • RohminRaisi Rohmin (@RohminRaisi) reported

    @Fidomobile haven’t experienced such a poor customer service ever. Just brought the new Fido internet . The representative forgot to activate the modem and they told me to come back to the store to replace the modem. I had to go back to the store and they gave us a new modem

  • AboJoe Omar (@AboJoe) reported

    @Fidomobile What the hell is going on with your phone/livechat/social media support? I've been holding for over an hour for all 3 with no responses and I have to use the internet on my phone.

  • RohminRaisi Rohmin (@RohminRaisi) reported

    @Fidomobile and then they tell us that it is our responsibility to return the old modem , and when I asked why, they said because it’s my liability . ARE YOU SERIOUS? You’ll messed up and then you tell me it’s my liability and I will be hold liable if I don’t return it. #worst

  • petrcole2 Oshoke (@petrcole2) reported

    @Fidomobile Signed up for your 150mbps a week ago and the service have been anything but good. Your technicians have not been helpful either.