Fido

Fido Outage Report in Nepean, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nepean, Ontario 02/21/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Nepean, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • JoshRachlis Josh Rachlis (@JoshRachlis) reported from Ottawa, Ontario

    @Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • CashOnAir Cash (@CashOnAir) reported from Ottawa, Ontario

    Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile And I expect for YOU to call ME. I’ve tried to leave this company over and over again and it’s driving me nuts who stupid every single person I talk to is there

  • tsdtweet Tejas Saini (@tsdtweet) reported

    @Fidomobile @Fidomobile FidoRoam got activated without any consent. Received email and SMS for the same and there is no guidelines attached to that to CANCEL it. Live chat Queue position is more than 50 which would take more than 30 minutes to chat. Be competitive and take care of customers

  • _KumarAmit Amit Kumar (@_KumarAmit) reported

    @Fidomobile Hi Team. Recently my 1000 international free minutes have been discontinued on my two numbers. Being a loyal customer, I didn't expect it. Can you please have a look ?

  • Filmchopath Arnab Tumpy (@Filmchopath) reported

    Is there any issue with @Fidomobile app login? 🤔

  • chelseabucci Chelsea (@chelseabucci) reported

    @vyom2003 @Fidomobile My data is not working on my phone at all and they are saying it is not on there end. They are not helping to fix it.

  • merveiyeux merveiyeux (@merveiyeux) reported

    Hey @FidoMobile, thanks for your ****** customer service. My Mom called since she hasn’t received her bill yet, but was basically told it was because she can’t manage her finances & can’t pay her bills? Well, excuse me. The mortgage is paid off, & ALL bills are paid on time.

  • tsdtweet Tejas Saini (@tsdtweet) reported

    @Fidomobile @Fidomobile FidoRoam got activated without any consent. Received email and SMS for the same and there is no guidelines attached to that to CANCEL it. On Live chat Queue position is more than 50 which would take more than 30 minutes or to chat. Please take care of customers.

  • ivoryonn ivy (@ivoryonn) reported

    why is @Fidomobile customer service so bad i've been in chat for 1.5 hours and had to be transferred to 3 different people

  • Anderso49718918 Anderson (@Anderso49718918) reported

    @Fidomobile My Fido app is also not working

  • ranaessance Ꮢ𝔞𝔫 🐾 𝘄𝗲𝗮𝗿 𝘆𝗼𝘂𝗿 𝗺𝗮𝘀𝗸 (@ranaessance) reported

    The fact that my @RogersBiz home internet keeps on having issues the past couple of weeks and forcing me to use my data from @Fidomobile as a hotspot so I can get my work done really hits differently when I’m reminded that Rogers owns Fido so Rogers is getting paid either way 🤨