Fido

Fido Outage Report in Nepean, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nepean, Ontario 01/18/2026 17:25

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Nepean, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • xsonarisx xsx (@xsonarisx) reported

    @Fidomobile My mobile data is down right after a power outage. Tethering on my partner's network as they are still operational. Why as of recent has the network kept having issues?

  • Abhimanyu1006 Abhimanyu Gulati.. (@Abhimanyu1006) reported

    @Fidomobile Got $6 dollar credit on my bill for the July 08 outage. Is this a joke ?

  • krusinckas Anthony Krusinckas (@krusinckas) reported

    @Fidomobile my wife got a new phone. she did the upgrade through the fido app, she did not realize she should have done it on her number. This has a problem because now they think I upgraded when I didn't and my bill now includes the full cost of the phone I had for my line.

  • impeccable_soul MUKESH DHATWALIA (@impeccable_soul) reported

    @Fidomobile #takeresponsibility #worstcustomerexperience I am still waiting for the case to be resolved that has been ongoing for more than a month. Last month your team told me that the issue is resolved yet I got an incorrect bill this month, and I am chasing you guys again

  • mellybelle57 Melodie Osborne Scott 🇨🇦🇨🇦🇨🇦🇺🇦🇺🇦🇺🇦 (@mellybelle57) reported

    @Mikeggibbs We have @Fidomobile which uses Rogers. Ever since the big outage our service has been crap. I called Fido, they said. No changes were made. Did a “network refresh” whatever that was and it’s still no better. Dropped calls and weak service

  • impeccable_soul MUKESH DHATWALIA (@impeccable_soul) reported

    Your customer agent gives me an extension for an employee that hasn’t been working with Fido since July29th. I have been constantly asked to get in touch with a person who doesn’t even work for you. Your agents mock by saying ‘It has only been seven business days’ @Fidomobile

  • BattleProfessor The Battle Professor (@BattleProfessor) reported

    Yo! @Fidomobile @FidoSolutions! All of these 604-338-XXXX spammers seem to be not only spam calling us Fido customers but they originated on your network... aka you are letting them spam call all of us...

  • h3rtasays HS (@h3rtasays) reported

    @Fidomobile --- TELL ME HOW YOU CAN OFFER A DEAL TO SOME CUSTOMERS BUT NOT TO OTHERS! 35G FOR $45. GET INTO CONTACT WITH ME ABOUT YOUR HORRIBLE CUSTOMER SERVICE!!!!

  • cocobiskits Colin Bain (@cocobiskits) reported

    @Fidomobile using roaming in US. Calls do not go through to US or Can. Tried in Texas FL and NC. Did all on help. So frustrating

  • kellergraham Alex Tipaldos (@kellergraham) reported

    My @Fidomobile suddenly displayed No Sim Card Installed. After a hard reboot, network now shows @RogersHelps ?!