Fido

Fido Outage Report in Nepean, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nepean, Ontario 09/22/2023 08:45

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • Internet 69.12%

    Internet

  • Phone 14.27%

    Phone

  • Wi-fi 11.94%

    Wi-fi

  • Total Blackout 3.41%

    Total Blackout

  • E-mail 1.08%

    E-mail

  • TV .18%

    TV

Live Outage Map Near Nepean, Ontario

The most recent Fido outage reports came from the following cities: Ottawa, Gatineau, Manotick Station, Gloucester, Nepean and Kanata.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • JoshRachlis Josh Rachlis (@JoshRachlis) reported from Ottawa, Ontario

    @Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • CashOnAir Cash (@CashOnAir) reported from Ottawa, Ontario

    Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelkwan Michael Kwan (Beyond the Rhetoric) (@michaelkwan) reported

    So, with this nationwide @Rogers / @Fidomobile / @chatrmobile network outage, all customers are totally going to get bill credits to cover the downtime, right?

  • chi_tat_chow Tat Chow (@chi_tat_chow) reported

    @FidoSolutions @Fidomobile With fido network down, i wonder how many businesses are losing money because of this.......cause i am!!!

  • Jenya1974 Jenya (@Jenya1974) reported

    @CP24 @Fidomobile also doesn't work , stuck in Florida with theirs service , never mind 10$ plus tax everyday charge

  • bethjosquat Beth (@bethjosquat) reported

    Hey @Fidomobile I was told I wouldn't be charged a set up fee by two reps and I just got my bill and there it is 🙃 can't call so what do I do to fix?

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • fouadshalaby Fouad Shalaby (@fouadshalaby) reported

    When @Rogers and @Fidomobile say “Some” user have interruptions do they mean the entire network? -Asking for a friend whose service is down! ;) Ugh 12 hours and counting, hope it’s resolved soon. Time is money.

  • Teekatown Teekatown (@Teekatown) reported

    Terrible terrible service. been phoning you since 10AM this morning. You keep saying you're going to transfer me to someone, then you hang up. @Fidomobile @FidoSolutions

  • Erik0326 Erik (@Erik0326) reported

    @FidoSolutions @Fidomobile Interruptions?!? When the network is down completely, that is not an interruption! Why did it take so long for Fido to say anything!!!

  • gregoryj_clarke Gregory Clarke (@gregoryj_clarke) reported

    @Rogers @Fidomobile We regret signing with Fido/Rogers. Refunds for this long outage should be in order. I sure hope that the CRTC denies your takeover of @ShawInfo. We don’t want you to ruin a good thing.

  • alxnov Alex N. (@alxnov) reported

    @Fidomobile the outage is still ongoing. Will you release a post-mortem on the incident after service is restored?