Fido Outage Report in Nepean, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
Live Outage Map Near Nepean, Ontario
The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ashleigh Addison
(@ashleighaddison) reported
@Fidomobile @CRTCeng we need better options. Our hands are tied. And I find the quality of customer service has gone down as well. Part of why I loved Fido was the customer service. @FreedomMobile I'm looking for options!
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John Meier
(@EistQuant) reported
@Fidomobile internet is down in the Baseline & Merivale area of Ottawa.
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Chance K. Johnson
(@ChanceKJ) reported
from
Calgary, Alberta
@Fidomobile Why you haven’t added AppleWatch plans yet is criminal. I just preordered the new Ultra, my first cellular watch, and as a Fido customer for 15 years it’s seriously making me consider switching to one of the other non-Rogers owned networks.
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Ma Ha
(@MHazaveh) reported
@Fidomobile the worst customer service ever !! Will never recommend you to anyone
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Louis 🌊
(@GrowthLouis) reported
@Fidomobile needs help with their system. 2min automated call through 5 options to be told to click a link in a text to get a call back to another 2min of chatbot to find out that calls will be made in a few hours... Sorry but that's bad #UX.
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Avi Maheshwari
(@manit_avi) reported
@FidoSolutions @Fidomobile first I wasted my morning on live chat and now here..I doubt still you guys would be able to provide a solution
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preet kaur
(@Itssid12) reported
@Fidomobile @FidoSolutions Why the hell am i charged the activation fee. My friend who had bought fido sim on the same day had got waiver on the activation fee but i haven't got one. Such a bad service.
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iamxaz.eth
(@iamxaz) reported
@Fidomobile again my network is down, for the third time in under 2 and a half months. I need my phone for work, to receive packages, to be able to contact the outside world. I am done with this service, I think I'm going to look into bell.
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Ashleigh Addison
(@ashleighaddison) reported
@Fidomobile you literally left people without the ability to call for help two months ago. Not to mention the many blackouts that impacted presentations I had and even a big a test.
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Theresa Therrien
(@TDTherrien) reported
Has anyone made a complaint to the CRTC? We have been trying to straighten out a problem with @Fidomobile for over six months and they just rebilled again us for a down payment they weren’t owed and had finally refunded two months ago. We want to know what to expect from the CRTC