Fido Outage Report in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Nepean, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	7 days ago
Ottawa	Internet	1 month ago
Ottawa	Total Blackout	1 month ago
Ottawa	Phone	3 months ago
Ottawa	Phone	4 months ago
Gatineau	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 4 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

• 
  💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported 9 minutes ago from Ottawa, Ontario

  @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

• 
  KK👨‍🦼🌈+ (@livingklife) reported 18 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  A.G.LEN (@AmmarGlen) reported 20 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  KK👨‍🦼🌈+they/them/he/his (@livingklife) reported 22 minutes ago from Ottawa, Ontario

  Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

• 
  Stephen Hanbury (@stephenhanbury) reported 29 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  عبدlBasset (@chaabdelbasset) reported 32 minutes ago from Ottawa, Ontario

  @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

• 
  Ali Ahmed (@aahmed826) reported 44 minutes ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 48 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 56 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  Dan Boudria (@danboudria) reported 58 minutes ago from Ottawa, Ontario

  @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Terlson (@cterlson) reported 5 minutes ago

  @JanisThiessen @Fidomobile I got the same from Rogers - hey, here's a bunch of free data that you will never use, cuz that's the kind of generous folks we are. What. Ever.

• 
  Penny Baldwin-French ☮️ (@scoutkayaker) reported 5 minutes ago

  @Fidomobile We used to have great signal at our cottage. So strong I could use phone as hot spot for laptop for work. Now, we barely get 1 bar. FaceTime won’t work. Phone calls cut in and out. CAN’T GET ANYONE AT FIDO WHO CARES. Just the brush off.

• 
  Dr. Janis Thiessen (@JanisThiessen) reported 8 minutes ago

  Hey @Fidomobile, about the extra data for being a loyal customer: thanks? But I never use all my current data anyway, so this is not useful or meaningful. What about a $ credit on my bill instead?

• 
  Tony (@Tony14236731) reported 9 minutes ago

  @Fidomobile fido company is crazy, this month bill has no 5 days credit for no service. Fido company is so crazy. We hope fido customers change into other company.

• 
  beba (@kvsm3jivv) reported 12 minutes ago

  @Fidomobile am I supposed to wait another 2 hours before I get help from customer service or should I wait all night???

• 
  Uche (@Nwankw00) reported 12 minutes ago

  Fido is literally the worst service and have the worst customer care @Fidomobile idc idc I’ll see you tomorrow

• 
  Maninder Gill (@manindergill77) reported 15 minutes ago

  @Fidomobile @FidoSolutions I dont see the july outage credit on my August mobile phone bill. How to get the outage credits?

• 
  Shane Holock 🇨🇦 (@slip180) reported 19 minutes ago

  3 weeks before the Rogers black out my data went from 3G to H+ then back to LTE+ within a couple hours.. that is exactly what happened today in the exact same area it happened last time @Fidomobile I hope you know of these issues happening and it's just a issue

• 
  Jenn (@jennsaidthis) reported 19 minutes ago

  Soooooo, when are we supposed to see the “discount” because of the @Rogers outage? I just got my July bill from @Fidomobile without any changes 🤔

• 
  amitchopra (@amitchopra_64) reported 21 minutes ago

  Moved to my new condo, its 2nd day without internet because fido failed to move my internet. Can’t work, cant do anything. @Fidomobile sucks , switching to @Bell_Support