Fido Outage Report in Nepean, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Nepean, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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S M
(@MMikedunn) reported
@Fidomobile Yes, Our daughter figured that out 3 times ( without our knowledge ) , and ran up substantial charges! After 3 conversations with CSR we finally cut her data completely. There was no retribution from Fido, even though we reached out for help many times. Looking for alternatives
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Wolf of the Plains
(@WolfofPlains) reported
@Fidomobile my internet is not working
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🇨🇦 Marc 🇺🇲
(@Marcus1967) reported
@Fidomobile So Fido promised me that the nonstop telemarketing calls would stop. 4 times a day, everyday. Was promised that it would stop and that Fido would call me resolve the issue. That was yesterday. Today? Two more telemarketing calls and nothing from Fido to resolve it. Liars.
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Jessica
(@renyu408) reported
I got 6 scam calls just this morning! No one taking after I answering the call! Does my number get disclosed or something!? It’s driving me crazy! Fido, please help!@Fidomobile
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Pat
(@SketchMaster9k) reported
I didn't ask for any free credits or anything crazy. It seems reasonable to me that I'd be offered at least a refund for the service that I never received or used. Being refused even that was the red flag that made me cancel all my lines instead of just the new one @Fidomobile
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Stu
(@s7884727) reported
@FidoSolutions Yes. You’re still not dealing with the issue of charging $50 for just over half a GB of data which is disgraceful. Poor form @Fidomobile
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Melissa G
(@meli1432) reported
@Fidomobile I got an email for winback over a week ago. Have been waiting for a call. I contacted Fido normal customer service number to find out the offer they don’t have anything. How do I get the correct team to call me to find out the offer?
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Sean Gordon
(@SeanGor07663283) reported
@Fidomobile Fido cell insurance is a scam. I paid it for years, but the first time my screen breaks , I have to send it across the continent to Toronto and go 10 days without a phone? Fido authorized service place fixed it in 40 minutes, but Fido wouldn’t authorize it! $190!!!
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Seb Grey
(@CerberusGrey) reported
@Fidomobile fido wouldn't reduce my phone bill after I paid off my tab. When I left for Freedom they tried to get me back with a worse phone and sticking me with a bad bill. No good faith with them. Now I'm paying less for much more. No regrets.
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tasha
(@nachotasha) reported
Wasn't planning on upgrading my phone today... Also have never upgraded through a website with curbside pickup. @Fidomobile has a pretty great system going and I'm getting a brand new phone with a cheaper monthly bill. Less data but I had an absurd amount I wasn't using