Fido

Fido Outage Report in Nepean, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nepean, Ontario 08/31/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryamRif3t مريم (@MaryamRif3t) reported

    @Fidomobile hi Fido! Is there an internet outage in Mississauga? I’ve got no connection

  • Das1986Priyanka Priyanka Das (@Das1986Priyanka) reported

    @Fidomobile continued..so I am being asked to wait for another 3-4 weeks,making it a total of 3 months of wait to get a minimal amount of 26.88 cad when I have paid 500 cad monthly bills at times.Multiple Case ids registered,no time for supervisors to listen to customer concerns.

  • silentpingu greenbox (@silentpingu) reported

    @Fidomobile my fido home internet is not working. I am trying to contact fido but none of the options take me to a representative. Why do you have terrible customer service? I am working from home and kids in this house need the internet for school.

  • Charlie_A87 Charlie . A (@Charlie_A87) reported

    @Fidomobile I’m just letting you know that I’m not paying $1124 phone bill and I’m also billing you for the time waisted talking to your reps that refused to help me yesterday $80 a minute the call lasted a hour so do the math that’s $4800 you owe me

  • thepcrealty Priya Chauhan (@thepcrealty) reported

    @Fidomobile almost 2 months to activate an e-sim and it is still not working. I am sandwiched between customer support and Fido store and no one is able to fix the issue. I am paying you for the run around and mental harassment.

  • DinaGraser DinaGraser (@DinaGraser) reported

    @Fidomobile is your service down? Trying to move from old phone to new phone and you've cut me off from both. Chat support not working and phone support goes into hopeless vortex. 😕 #techsupporthell

  • SanchoTas Sanches12 (@SanchoTas) reported

    @Fidomobile I keep being pushed around by Fido support folks promising it will work, back end issue, provisioning issue, maintenance issue

  • AlexxaHolland alexxa (@AlexxaHolland) reported

    @Fidomobile your wait music is awful PLEASE add an option to wait in silence

  • cuesta777 SC (@cuesta777) reported

    @Fidomobile how do I cancel?? Your phone system sucks and I can't get through to someone to speak with

  • CCamOperator Cavan Campbell (@CCamOperator) reported

    Dear @Fidomobile, know what sucks? Calling your support line, specifically requesting the tech support line, waiting on hold for 40 min, and then getting a customer support agent who tells me they have to put me on hold to forward me to tech support.