Fido

Fido Outage Report in Nepean, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nepean, Ontario 11/27/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Nepean, Ontario

The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • edgarantonioloz Edgar Lozano (@edgarantonioloz) reported from Twin Elm, Ontario

    @Fidomobile what’s going on with the internet service in #SandyHill ?

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • CashOnAir Cash (@CashOnAir) reported from Ottawa, Ontario

    Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • JoshRachlis Josh Rachlis (@JoshRachlis) reported from Ottawa, Ontario

    @Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AreebUllah10 Areeb Ansari (@AreebUllah10) reported

    I am using 30Gb for 60$, and all of a sudden when i want to downgrade my data package to 10GB You are offering me 10GB for 56$ ? So i am saving 4$ and loosing out on 20GB ? Isn't that stupid? 'cause of these abysmal offers I'd be not be doing business with you guys. @Fidomobile

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • Sudhagupta30 Sudha Pandey (@Sudhagupta30) reported

    I am an international student in Canada, struggling to get help from fido for fraud that happened on my account. I have been asked to call after every 3-4 business days from the last one month, but no solution yet. Need help as this is very stressful. @Fidomobile @FidoSolutions

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Nancy call centre supervisor said I was lying to her after I read the text that Fido sent me. Fido is ripping people off daily and their customer service sucks. Cancel your Fido contracts today!!!

  • zamzam_77 Emilee Zamec (@zamzam_77) reported

    @Fidomobile failing to understand why I received one year of flawless wifi reception your internet has to decided to stop working at least once a day (if not, more) leading in me racking up my cell phone data and causing issues for my work from home productivity

  • jm90312 jm9031 (@jm90312) reported

    I had 2 existing tickets that was completely ignored. This is the worst customer service ever to be told that they have no solution for you. FIDO did not entertain the idea that it is a network problem. @FidoSolutions @Fidomobile

  • arup__ghosh Arup Ghosh (@arup__ghosh) reported

    @Fidomobile I am a fido customer for almost 20 yrs. Switching to the basic postpaid plan (from Prepaid). I was told by customer service team to provide two IDs for credit check. Is it true. It was surprising, especially, as I am with fido so long.

  • dhyn3s HAM (@dhyn3s) reported

    @Fidomobile You are literally the worst at customer service and communication between your service tech and your clients. I've tried to set up my internet for the last 2 weeks. I've had tech guys come twice and both times have not been able to make it to me within the time slot.

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!

  • dhyn3s HAM (@dhyn3s) reported

    @Fidomobile And the best part is I'm paying for a service that I haven't even gotten yet.