Fido

Fido Outage Report in Nepean, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nepean, Ontario 12/25/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Nepean, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • bigchalupa damirX (@bigchalupa) reported

    @RogersHelps @Fidomobile @Rogers still no data or phone service since midnight

  • picklesnmustard j.p.s (@picklesnmustard) reported

    @DanielleAlanah @FidoSolutions @Fidomobile The issue I'm seeing is more so with Fido admitting it's impacted 911 and emergency services both calling to them and them needing to call back but not being able to. And people who have medical needs not being able to cal their doctors

  • GiaGii2 GiiGii ❥ (@GiaGii2) reported

    I heard y'all been down since 1am this morning, tell us what's going on? Someone hacked y'all? Someone tripped over a plug? What?! @Rogers @Fidomobile @FidoSolutions #Rogers #Fido #cellphonedown

  • RantingCanuck Ranting Canuck (@RantingCanuck) reported

    Today I'm thankful for #procrastination!My partner was going to switch cell providers and join me with @Fidomobile but I was supposed to see if we got any deals for bringing her over... After having no service all day today I grateful she's with another provider! #fidooutage

  • TaraSuzz Tara Sue (@TaraSuzz) reported

    @redcok @Rogers @Fidomobile Why do you need a phone to cre for your dog. Take it to the vet. Don’t use the outage when ppl like me and frontline workers can’t call family members to say goodbye to their loved ones

  • singhnavnoor Navnoor singh (@singhnavnoor) reported

    @Fidomobile My phone(Samsung J7 Max) phone says "Not registered on the network" I need to make some really important calls. Can't believe something like this can happen in 21st century Canada

  • MerhejA1 Merhej Q. (@MerhejA1) reported

    We're trying to book an appointment @Fidomobile how are we supposed to do that with the phone lines down? No means of creating an online appt.

  • Kindlesandbooks Nicole (@Kindlesandbooks) reported

    @Fidomobile Any news as to when service will be back up and running again?

  • lavandxr 𝓰 🥀 (@lavandxr) reported

    @Fidomobile @FidoSolutions I’ve had no service since this morning. Unacceptable. What is going on????

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics