Fido

Fido Outage Report in Nepean, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nepean, Ontario 01/13/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Nepean, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • CashOnAir Cash (@CashOnAir) reported from Ottawa, Ontario

    Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • romantoronto Roman Kovalenko (@romantoronto) reported

    Worst customer service @Fidomobile home internet is down for 3 days and unable to connect to technical support. Calling every day several times a day and just listening to music on hold. No support, period. WTF Fido? Hire some help or stop offering services you can’t support!

  • MGH33801 High Chaparral Hudson’s mom, Melinda H. (@MGH33801) reported

    @campbellru24 @Fidomobile @FidoSolutions I wish I could do something to help, as it is, I’ll think of you and hope the situation improves soon.

  • BraydenPointers Karl  (@BraydenPointers) reported

    @Fidomobile FAM FIX YOUR ******* INTERNET SERVICE

  • Persianars SHAMS E MAN (@Persianars) reported

    @Fidomobile @FidoSolutions worst networks ever worst prices 😡🤬 my home internet is out since last night still I am being charged for nothing no compensation if it’s not stealing what is it it’s happening every others day, I am missing my school classes

  • GhantaBabaJiKa Ashish Mehra (@GhantaBabaJiKa) reported

    @Fidomobile I had ordered a device 10 days ago. I have no idea whats happening and the excitement is already down the drain. While placing the order, it was mentioned I would get it in 2-5 days but I havent received any update on it yet. I have to travel on Saturday and I need it

  • TVFanatic8 TV Fanatic (@TVFanatic8) reported

    @FidoSolutions I completely recognize that it is not the staffs fault. I did call in for a solution and the only options given were a 5GB bonus which did not last long or increase my data plan. My frustration is with the company that is doing nothing to support its customers.@Fidomobile

  • Niklasmh Niklas M. Hansen (@Niklasmh) reported

    Extremely dissatisfied with @Fidomobile Thursday morning a technician was here to install my WiFi, could not make it work. After talking with the support line 1-2 times a day since I still don’t have any internet, and no one can give me a timeline… 0 stars would not recommend

  • hamillaaron Aaron Hamill (@hamillaaron) reported

    Day 4 of @RogersHelps @Fidomobile home internet being completely out. Website says no known issues. No communication on FB or Twitter about the outage. No estimate for resumption of service. I'm pretty patient and honestly thankful we didn't lose power, but this is ridiculous.

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @howardruns @Fidomobile Fido’s roaming charges are a rip off scam. Cancel your Fido contract today!!!! #fidosolutions

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido’s roaming charges are a rip off scam. Cancel your Fido contract today!!!! #fidosolutions