Fido

Fido Outage Report in Nepean, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nepean, Ontario 02/13/2026 01:15

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (63%)

    Phone (63%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Nepean, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • shubham_nit shubham kansal (@shubham_nit) reported

    @Fidomobile I got chrged $50 for LD calling for July. LD is already included in my plan since i get into contract with FIdo from Nov 2019. It's not mentioned any end date of the LD service in contract. These are fraudulent charges and needs to be taken back.

  • portivex123 Kyrie (@portivex123) reported

    @Fidomobile My wifi has been down since Friday and a technician is coming today. I have summer school and have been using my dad's data and it's about to run out so what do I do? Shouldn't my parents get free data to make up for this

  • ShockCan ShockTroopCAN (@ShockCan) reported

    @Fidomobile Not able to log into my account to pay my bill.... ever since the new version of the app came out. Website is also not working

  • Amrita19083852 Amrita (@Amrita19083852) reported

    @Fidomobile @FidoSolutions Getting service unavailable when trying to log into my account… please assist

  • NancyALaRose Nancy♥️LucyCrew🐘💋 (@NancyALaRose) reported

    @SmartassReMarx @Fidomobile I am having the same issue sending and my texts aren't long so it isn't that. I don't know if they're actually sending.

  • sabbie_9 Sabrina (@sabbie_9) reported

    @Fidomobile my cell service hasn't been working this morning. It says no SIM and emergency calls only. Is there a wider service outage?

  • PynkKnits .vayanin (@PynkKnits) reported

    I wish more people talked about @Fidomobile @FidoSolutions and their lackluster services and how they try to gaslight you when you need help from them. @CBCToronto

  • roseNES5 Wholesome (@roseNES5) reported

    @Fidomobile your wifi still keeps going out, i called your people yesterday they said they were fixing wires, and this was at 3, and it fixed at 12, now its out again why does this keep happening? you should probably check if another wire is down

  • dudu33papa @.@ (@dudu33papa) reported

    @Fidomobile I live in downtown Toronto and the internet has been down since 10pm last night, how long will it take to fix it?

  • iamseanbray Sean Bray (@iamseanbray) reported

    I’m considering leaving @Fidomobile due to their problematic app and poor (little to non-existent) coverage in my area. Any recommendations? #cellphone