Fido Outage Report in Nepean, Ontario

Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

@Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

@ALL_CAPS Fido has never stressed me out.

@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

So, with this nationwide @Rogers / @Fidomobile / @chatrmobile network outage, all customers are totally going to get bill credits to cover the downtime, right?

@FidoSolutions @Fidomobile With fido network down, i wonder how many businesses are losing money because of this.......cause i am!!!

@CP24 @Fidomobile also doesn't work , stuck in Florida with theirs service , never mind 10$ plus tax everyday charge

Hey @Fidomobile I was told I wouldn't be charged a set up fee by two reps and I just got my bill and there it is 🙃 can't call so what do I do to fix?

So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

When @Rogers and @Fidomobile say “Some” user have interruptions do they mean the entire network? -Asking for a friend whose service is down! ;) Ugh 12 hours and counting, hope it’s resolved soon. Time is money.

Terrible terrible service. been phoning you since 10AM this morning. You keep saying you're going to transfer me to someone, then you hang up. @Fidomobile @FidoSolutions

@FidoSolutions @Fidomobile Interruptions?!? When the network is down completely, that is not an interruption! Why did it take so long for Fido to say anything!!!

@Rogers @Fidomobile We regret signing with Fido/Rogers. Refunds for this long outage should be in order. I sure hope that the CRTC denies your takeover of @ShawInfo. We don’t want you to ruin a good thing.

@Fidomobile the outage is still ongoing. Will you release a post-mortem on the incident after service is restored?