Fido

Fido Outage Report in Nepean, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nepean, Ontario 12/13/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Nepean, Ontario

The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Brown_Sugar21 Lacey (@Brown_Sugar21) reported

    Currently without service in Oakville..what’s happening @Fidomobile ?? Downed tower??

  • tyson145 Ty Guy (@tyson145) reported

    @Fidomobile @FidoSolutions what’s going on? My service has dropped. Is there an issue in the Whitby/Durham area?

  • Brad95752966 Brad (@Brad95752966) reported

    @Fidomobile network down? It was good a couple of hours ago now nothing in Western Manitoba.

  • adambugs86 adam b (@adambugs86) reported

    @Fidomobile @FidoSolutions I’ve had no internet and haven’t been able to make phone calls for 4 hours. What ********?

  • derek82 derek🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@derek82) reported

    anyone have phone problems with @Fidomobile ?

  • rottingpear (@rottingpear) reported

    @thakkerjay @Fidomobile Rogers is saying they have a fibre cut in Richmond hill, but I’ve been following this since 1am and I’m seeing people from Subury, BC and Calgary all say the same thing! No service, all different providers

  • jennyCiupa Jenny Ciupa (@jennyCiupa) reported

    Sooo I have no service at 2 am. What Da heck @Fidomobile ?

  • TammyBeavr Tammy Beaver (@TammyBeavr) reported

    @Fidomobile hi, is the network down? I have 3 lines with you and none are working.

  • RAYMOND49067044 RAYMOND (@RAYMOND49067044) reported

    @Fidomobile I'm just sick of Fido's empty promises, and unfortunately, I have to use public media to call them out on it. Fido promised $200 device credit, per credit, by the 3rd bill, and after wasting 3 hours, I have not yet received a call from them to resolve this issue.

  • 2ndHazel 💩🧇 (@2ndHazel) reported

    FINALLY!!!!! Only took you 7 1/2 hours. You read that correctly. 7 1/2 hours without any type of service @Fidomobile What are you going to to about this!? Bet I don’t get anything off my bill because you screwed up. 🙄