Fido

Fido Outage in New Hamburg, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Hamburg, Ontario

The following chart shows the number of reports that we have received about Fido over the past 24 hours from users in New Hamburg and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Fido Outage Chart in New Hamburg, Ontario 12/08/2022 11:55

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Most Reported Problems:

  • Internet 68.55% Internet
  • Phone 14.17% Phone
  • Wi-fi 12.29% Wi-fi
  • Total Blackout 2.55% Total Blackout
  • E-mail 1.88% E-mail
  • TV .55% TV

Live Outage Map Near New Hamburg, Ontario

The most recent outage reports and issues originated from Kitchener.

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CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Wi-fi
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

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Fido Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:
  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • sibaditya Sibaditya Maiti (@sibaditya) reported

    @Fidomobile @FidoSolutions For my account number 917880214 I have been charged for full month where as I disconnected on 22nd Nov. Please help to refund the extra amount charged on my credit card.

  • AKBeingHumanTO Being Human (@AKBeingHumanTO) reported

    @FidoSolutions @Fidomobile you have also disabled the raise a concern form option. Absolute no way to reach customer care via phone or twitter. Over a month of painful customer service experience. No listeners !! @CRTCeng

  • CxoxMarie CassandraMarie (@CxoxMarie) reported

    @n0_usernme @Fidomobile @FidoSolutions No I don’t I only have the xs max so it’s been a while since I upgraded lol as long as my phone works then I really don’t care to jump into the trending model but I wanted to treat my self to a new one lol

  • DeborahAncel Deborah Ancel (@DeborahAncel) reported

    @Fidomobile Your attempt to correct my contract has gotten me a charge for $112 for one day of service. No one can fix this? It was supposed to be $1.50!

  • ManishReddyKot1 Manish Reddy Kotha (@ManishReddyKot1) reported

    Why is @Fidomobile such a scam?? You give $5 off offers and keep charging hundreds of dollars without us knowing.Worst job. Account# 921051199. Talked with manager 'Juan'. He can do nothing in this.

  • ribbiliy5 Ribbiliy (@ribbiliy5) reported

    @ehsanbutt @Fidomobile It is way worst than that. Fido extra fees appear in you invoice out of blue: $50 charge fees for walking out of family plan, $50 service charge for transfer of responsibility $50 service charge for setting wireless account All that to switch to your own account. Profit pile up

  • ribbiliy5 Ribbiliy (@ribbiliy5) reported

    @Fidomobile @FidoSolutions Any alert about Fido extra fees customers pay right left and center. The $50 service charge for walking out of family plan, another $50 fees transfer of responsibility (what ?!), $50 fees for setting wireless account. All that just to have your own line instead of family plan

  • linesbylyons Dawn (@linesbylyons) reported

    @FidoSolutions @Fidomobile It was someone else from Fido who began the PM conversation a month ago to try to get help that still has not been received. I appreciate that now is a busy time but this started in October so there’s no excuse for the fact this customer is still waiting.

  • sinha_subhajit1 Subhajit Sinha (@sinha_subhajit1) reported

    @Fidomobile Your customer care is just tossing calls with other departments and saying things are slow, wait a minute and then put on hold hoping the caller would terminate. I was in line 1:30 hr before they disconnect only to say hello and confirm identity.

  • AlySerendipity Aly (@AlySerendipity) reported from South Glengarry, Ontario

    @FidoSolutions @Fidomobile I see the app/website are both down - any chance you have an ETA on when this will be back? :)