Fido

Fido Outage Report in New Hamburg, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Hamburg, Ontario 12/25/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Fidomobile I am having a billing issue when i call the customer care they say finance team will take care of it and there is no way i can reach them directly. Can someone please assist as a new bill is getting generated

  • canuckstephers Stephaneige🧡 (@canuckstephers) reported

    @Fidomobile hi there. I’m a now former customer but there’s a credit balance left on my old account. How would I go about getting those funds back? Thank you.

  • santafeabhi Abhishek (@santafeabhi) reported

    @Fidomobile asked I need to cancel, give me email I’d or way to cancel online so that I don’t have to wait for long , response is there is no way you can cancel , you have to be in queue again to cancel it.

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • elena_vldv luna_the_fortuna (@elena_vldv) reported

    @Fidomobile hi; why was I charged long distance calls that I made through WhatsApp by Fido? I called your customer service and was told that WhatsApp charges and uses your network so I talked to them and they only use data not a cell network of Fido! Unbelievable by Fido 😖

  • useshadyname Userealname (@useshadyname) reported

    @Fidomobile how true is it that the best offer u can give a new customer starts at $45/1gb?? Also, how come customer service on the phone is sub par nowadays? I talked to lots of em recently and there was a lot of maybes and not sures. Also all of them are from "PEI"?

  • santafeabhi Abhishek (@santafeabhi) reported

    @Fidomobile see above 2 tweets Everyone should get the same deal and there needs to be way to cancel services online or via email or reduce the waiting time for live chat

  • AnilKoc40538015 Anil Kochar (@AnilKoc40538015) reported

    @Fidomobile Network is down at Fido kiosk at Costco Heartland since this morning, big time inconvenience for Fido customers ! Can we get an update on what exactly is happening ?

  • mendelweisz Mendel weisz (@mendelweisz) reported

    @Fidomobile I have a question about my account I was on the phone waiting for an hour can you help?

  • JeivikS76 Jeivik Sutariya (@JeivikS76) reported

    @Fidomobile very slow internet speed in Kamloops, BC. What's the point of having "high speed" data in my plan.