Fido

Fido Outage Report in New Hamburg, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Hamburg, Ontario 10/21/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Fido outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanCassidy1996 Dean Cassidy (@DeanCassidy1996) reported

    Hey @Fidomobile @FidoSolutions have had no Cell Service today! Can I expect a credit for this on my next bill?

  • Cc1855 Cc185 (@Cc1855) reported

    @Fidomobile @LidoPimienta @WitchProphet When will service be back up?

  • OMGits_PK PK (@OMGits_PK) reported

    @Fidomobile no network since more than 5 hours. When it going to get resolved? (Lost 1/2 days of pay) @FidoSolutions #fidooutage

  • VershininAdrian Adrian Vershinin (@VershininAdrian) reported

    @FidoSolutions @Fidomobile Missed critical MEDICAL SPECIALIST call re COVID. No text warning to customers. Found out accidentally here. Customer service responding primarily to positive tweets. Customer for 15 yrs. Service steadily declining. How will you compensate us?

  • MerhejA1 Merhej Q. (@MerhejA1) reported

    We're trying to book an appointment @Fidomobile how are we supposed to do that with the phone lines down? No means of creating an online appt.

  • ms_bohn Michelle Bohn (@ms_bohn) reported

    I’m with @Fidomobile, & haven’t had mobile service all day, because of @Rogers. Besides it affecting my ability to do my job, I also haven’t been able to book a vaccine appointment. This is now beyond just an apology with no mention of when things will be fixed, @RogersHelps.

  • imkanssible Joe Rivetto (@imkanssible) reported

    @FidoSolutions @Fidomobile I’m Uber driver ,I can’t work when do you expect to fix the problem?

  • joeystud3 Joey Jr. (@joeystud3) reported

    @Thnk4myslf @FidoSolutions @Fidomobile It’s been 14 hours for some of us.. this started at midnight for me .. I‘Ve already ordered new bell service lines.. as soon as Fido & Rogers is restored I’ll be porting my #s out.. They just lost a 20 year+ customer based on their handling of this situation (or lack thereof).

  • d33_ShayL33 dae* ❤ (@d33_ShayL33) reported

    @Fidomobile @FidoSolutions I hope your company is giving compensation for this inconvenience....the thing is I had to come on twitter to realize why my phone wasn't working....no notifications or awareness from Fido itself to inform their customers about the issue🥴🥴🤔🤔.....

  • hedgemon56 Bob Hunter (@hedgemon56) reported

    @FidoSolutions @Fidomobile 14 hours without cell.... 1 more hour will have to go to another service #nofidoservice