Fido

Fido Outage Report in New Hamburg, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Hamburg, Ontario 12/29/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Vaibhavi_509 Vaibhavi Patel (@Vaibhavi_509) reported

    I don’t know whether I'm customer of @Fidomobile or their representatives. I’m calling them since last month because of my $569.0 bill I got due to their representative’s miscommunication&now they advising me to quit the network. This is what I should expect from @FidoSolutions

  • Paras2487 Paras Patel (@Paras2487) reported

    @FidoSolutions @Fidomobile Still no problem solved.i am still facing issues with network

  • melthemuggle Melissa Carla (@melthemuggle) reported

    @Fidomobile thanks for your reply. I was told I would be contacted by the OOP a couple of days ago. It's been 4 BD now, 5 if you include the outage. I would like to hear back from them today please.

  • ILtick IELtick 🇨🇦 | 🤍💙🤍 (@ILtick) reported

    @Fidomobile Your name should be Fraudo not Fido. My biggest mistake was to purchase a phone on your website. It has been almost a month since I returned it, but the phone is still in my account and you are charging me for it. Your customer support is useless.

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • SalesbyAbhinav abhinav chhabra (@SalesbyAbhinav) reported

    @FidoSolutions @Fidomobile They don’t even help when needed they just mould statements in a sweeter way by manipulating things with customers!

  • AyeSiddique Zerin Alam (@AyeSiddique) reported

    @FidoSolutions @Fidomobile You guys have the worst customer care service ever. There is no value for a loyal customer and you do not care to keep your customers. Please go bankrupt. There should be a petition about bringing US companies to Canada.

  • robwatt68 Robert Watt (@robwatt68) reported

    So, nine days now with no cellular data since the @Rogers network failure, and no indication from @Fidomobile that it will be fixed

  • DaveMains Dave Mains (@DaveMains) reported

    @Claybee @Fidomobile @Rogers mine is not working at all ... no data 3g service

  • Pankaj23746413 Pankaj (@Pankaj23746413) reported

    @Fidomobile , Dear Team, Because of a technical error at your end, my account shows incorrect amount and that too payment past due which is affecting my credit score. Customer service team is just not responsive and is not able to answer my problem. Please help me resolve it asap