Fido

Fido Outage Report in New Hamburg, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Hamburg, Ontario 01/17/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • KanyeWestern8 Kanye Western (@KanyeWestern8) reported

    Wow @Fidomobile I’m a customer and I have to wait over 3 hours for an agent? #customerservice

  • ravipshetti @ravipattanshetti (@ravipshetti) reported

    What is the process to port from @FidoSolutions @Fidomobile to other service providers? You don't honor customer who is loyal to #Fido for more than 6 years. High time to shop around. #NoMoreFido

  • kehseekn KC (@kehseekn) reported

    @Fidomobile signed up with you yesterday and now your network is no longer working on my phone. Keep trying to get through to support on live chat and told its full. Not able to make calls so can’t call in #fail

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Worst service provider ever! Please think it twice!!!!

  • Eliz__Mitchell Elizabeth Mitchell (@Eliz__Mitchell) reported

    @Fidomobile Hey Fido, every time I try to get my (adult) kids names on their accounts I get pawned off on someone else. Can't do it in the store, can't do it with the person on the phone, can't do it unless we're all together. Now I've been on hold for an hour and a half. WTF?

  • SergioJr27 Sergio (@SergioJr27) reported

    @Fidomobile and @RogersBiz has to be the worst customer service that I’ve ever seen. Thanks for wasting my time and charging me with unlimited and nonsense fees.

  • Asian_myth Mike River (@Asian_myth) reported

    @Fidomobile thank u so much to Jenna. She helped me over the phone to deal with 2 separate issues. She worked very hard and I appreciate the time and effort she put in to solve my problems

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Guys do not buy anything!!! This is the worst Canadian phone service ever if you can pay some bucks elsewhere do not hesitate! You will regret soon!!!

  • gfinockio Glenn Finockio (@gfinockio) reported

    Seeing some very tempting deals popping up for cellular service this Black Friday - @Fidomobile just offered me $35 a month for 20GB of data and perks. I wonder if @koodo would play ball and match, or at least come close? Maybe it's time I make some calls and visit some kiosks...

  • alenppc Alen Marks (@alenppc) reported

    @Fidomobile I have a byod plan, in QC and the best I was offered by customer service yesterday was 1GB at $35. This is my second line, so I will be switching.