Fido

Fido Outage Report in New Hamburg, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Hamburg, Ontario 11/13/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Fido outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Phone
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • music_fanatic71 RiffMasterKeef🇨🇦 (@music_fanatic71) reported from Kitchener, Ontario

    @Fidomobile hello my name is Raymond Gratto phone number is 514 961 8824. When I go into my messages and click on Fido Extras when I ick on check it out it doesn't do anything just goes back to my home page showing my date usage etc... Please help. I do have the latest version

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • maheshcmu Mahesh CMU (@maheshcmu) reported from Waterloo, Ontario

    @Fidomobile As a 10yr old customer not satisfied the way you deal. Whoever coming in newly enjoying so many benefits but not us. The way customer care dealing is also not good. First time feeling not good about Fido. Don't know what to do...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GauravThummar Gaurav Thummar (@GauravThummar) reported

    @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.

  • Mc_Kwong McVeigh Kwong (@Mc_Kwong) reported

    @Fidomobile I was promised to have $100 bill credit when I signed up with Fido around 5 months ago. I called Fido 3 times, and they promised to call me back to solve the problem every time, but I haven’t received even ONE call from them. Is it the Fido cultural to lie like that?

  • neelshah85 Neel Shah (@neelshah85) reported

    @Fidomobile Tried to renew my discount or cancel my home internet service. Your chat rep stopped responding and your phone rep hung up when I tried to cancel. Filed a CCTS complaint but still no confirmation that you’ll cancel it. How do I cancel my service?

  • cherology Cheryl Lynn (@cherology) reported

    Why has there been an internet outage in my area for 3 days @Fidomobile ???

  • GauravThummar Gaurav Thummar (@GauravThummar) reported

    @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.

  • Yesmilla416 Mrs Rojas (@Yesmilla416) reported

    @Fidomobile I want to use my additional data and it's not working in the app

  • mani2naga M A N I (@mani2naga) reported

    @Fidomobile You are spending million $ for promotions but can’t you let the customer knows through messages that their promotion offer is going to end and they will be charged from now.? I paid $471.21 instead of $60. #NeedJustice

  • lasallemander La-salle-mander (@lasallemander) reported

    @FidoSolutions @Fidomobile Texts don't send timely, or send multiple times, I've rebooted, reloaded and replaced the sim... FIX your damned network!

  • PGi2l PV2ER GI2L (@PGi2l) reported

    @Fidomobile Hello, I need a help for my friend. She is a student and use to have long distance plan. Her plan got expired mid way and she incurred a monthly charge of $1282. She was on phone with her family in India. Family member was sick. 1/3

  • eltemas1 Arisa (@eltemas1) reported

    @Fidomobile, very bad experience signing up with your company, the rep told me I can return/exchange the device anytime, anywhere, knowing I was moving from Toronto to Quebec. Now, I am told it can only be done at the store it was purchased. I don't like this phone, plz help!