Fido

Fido Outage Report in Pointe-Claire, Montréal, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Pointe-Claire, Montréal, Québec 04/01/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (47%)

    Phone (47%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Fido outage reports came from the following cities: Pointe-Claire, Montréal, Westmount, Laval and Montréal-Ouest.

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City Problem Type Report Time
CanadaPointe-Claire Phone
CanadaMontréal Internet
CanadaMontréal Phone
CanadaWestmount Internet
CanadaLaval Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Pointe-Claire, Québec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GAllenInteriors Golda Allen Interiors (@GAllenInteriors) reported

    @Fidomobile I need to speak to someone in customer service asap. I have been calling the last few days and can not get through to a live person. It keep telling me to go to “Ask Jack”.

  • cmonlinda cmonlinda (@cmonlinda) reported

    @Fidomobile you lied. Due to the rogers outage, I had little service on July 9th. I paid for Fido Roaming on July 9th and was only able to use my phone for a small period of the day. I was expecting a $15 credit for the Fido Roaming for that day, but received nothing.

  • lillianferns - (@lillianferns) reported

    @Fidomobile its 2022 and I have to wait 3-5 days for the fraud dept to contact me after I've reported my account is compromised? No easy way to do this on my account online either. WTF?

  • TamoDole Milan Prokic🇷🇸🇦🇺 (@TamoDole) reported

    @linije_crtam @FidoSolutions @Fidomobile Do you have Telecommunications Obdusman in 🇨🇦? They are very effective with customer disputes.

  • Kaatieroo kt (@Kaatieroo) reported

    Almost drowned and lost my phone in the process. PTSD engaged. Was terminated without cause from my job a week later. Called @Fidomobile to have a payment plan set up. The woman on the phone from Montreal told me to find a job…more than once. That’s customer service 👌

  • MalhiJapnoor Rupinderjit Singh (@MalhiJapnoor) reported

    @Fidomobile making fool to customers by matching the plan as you get from other service provider to stop you going with them.But later on you can’t change your device with that plan either pay full amount or change your plan. What a strategy well planned.

  • hmendes00 Hugo Mendes (@hmendes00) reported

    We went back to @Fidomobile , of course, cuz we didn't have any problems with Fido before, it was just to enroll in a family plan with a lower bill... (PT 3)

  • Teekatown Teekatown (@Teekatown) reported

    Been trying to get a call back since Monday. Terrible service. What ever happened to press zero and talk to someone? @Fidomobile

  • shollins77 Sarah Hollins 😷🇨🇦♈️🐾 (@shollins77) reported

    @Fidomobile just credited me an extra 5GB of data for 6 mo. No charge. For being a loyal customer. And that’s why I’ve been with them for 14yrs. Thanks!

  • Jorial JORIAL (JO.hn RI.chard AL.lan) (@Jorial) reported

    Has anyone ever tried to submit a claim to @Fidomobile for a replacement lost/stolen phone? Well, that service gets outsourced to a company in Texas, and the process thus far has been an absolute f*****g nightmare.