Fido

Fido Outage Report in Pointe-Claire, Montréal, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Pointe-Claire, Montréal, Québec 12/13/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Fido outage reports came from the following cities: Montréal and Dorval.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaDorval Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

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Fido Issues Reports Near Pointe-Claire, Québec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • r_jakkam6 ramya pravallika (@r_jakkam6) reported

    @Fidomobile @FidoSolutions This is something that I've never expected from Fido. My 1st subscription was from Fido but as a customer, I really don't like your service at all. When you are not upto your mark, please do not try to advertise yourself & let people fall for your trap.

  • VitVit18 Vic P (@VitVit18) reported

    Sooooooo @Fidomobile internet is down for everyone right?

  • pcofwork Pcofwork (@pcofwork) reported

    @Fidomobile How do I return a device? I never opened the box, and I need to get it back to you, ASAP!

  • Das1986Priyanka Priyanka Das (@Das1986Priyanka) reported

    @Fidomobile Not responding to my issue and only giving your standard resolution. Want to speak to a higher authority or manager of yours

  • kaila_butler Kaila Butler (@kaila_butler) reported

    Hey @Fidomobile - ordered a new phone a couple of weeks ago now and FedEx is telling me it was delivered to the wrong address. I've received all the paperwork about the upgrade but not the phone, so I clearly didn't give you the wrong address.. Can I get some help pls?

  • r_jakkam6 ramya pravallika (@r_jakkam6) reported

    @FidoSolutions @Fidomobile On top of that, the supervisor named "Jill" hung the call on face and when I called back, the agent said I'll receive a call as the supervisor was busy with other customer. How can a supervisor take over other customer while on call with customer?

  • anyakeiyed Carmen (@anyakeiyed) reported

    I’ve been with @Fidomobile for years! This has never happened before and they couldn’t even offer to help ease the situation. I called back the next day and spoke to someone else, they said the best they can do is waive 200.00 but j have to pay the full amount by...

  • anyakeiyed Carmen (@anyakeiyed) reported

    I got some **** to get off my chest about @Fidomobile! They are the worst phone company to be with, especially during this pandemic and I’ll be able to let y’all know why you should never sign and join this money hungry capitalist driven phone company ... cont

  • nbaratixo Nicole Barati (@nbaratixo) reported

    @pozpiggy86 @Fidomobile @koodo I am having this issue right now! More worries about a couple bucks then customers.

  • Das1986Priyanka Priyanka Das (@Das1986Priyanka) reported

    @Fidomobile continued.... Yet the credit amount cheque has not reached me till date and it has been 2 months.I was told it takes 3 weeks. First call made to ask them to update my address for the cheque to be sent.Somehow the postal code noted by the customer service rep was wrong