Fido

Fido Outage Report in Pointe-Claire, Montréal, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Pointe-Claire, Montréal, Québec 04/16/2024 16:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Fido outage reports came from the following cities: Montréal, Laval, Lachine and Pincourt.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Pointe-Claire, Québec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • thelightphone light (@thelightphone) reported

    @CircularLogic89 @hopeucanhearme @Fidomobile While we do have many Canadian users currently, we've seen some inconsistency between users on the same carrier/region recently which has led us to temporarily curtailing shipments until we can get more guaranteed support from carriers that can promise full compatibility.

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @t24_north @Fidomobile What was the issue that led to your sentiments? I’m curious if it’s the same thing happening to multiple people?

  • Sean1mcW SierraWhiskey | Sean1mc (@Sean1mcW) reported

    @Fidomobile under delivers, the customer spends an hour on the phone trying to resolve the breach of contract, then they want you to spend more time filling out a form … Hey #FIDO consider this tweet my form!

  • MinorityCdn Minority Report (@MinorityCdn) reported

    @Fidomobile/ @FidoSolutions I've been with you folks for about 17 years. Is it too much to ask for 3GB data added onto the existing account? C'mon, make this #Ramadan special by gifting a loyal customer with some #datalove.

  • AdamElCohen1 Adam Elcohen 🇨🇦 (@AdamElCohen1) reported

    @Fidomobile Next day i got a call from Fido sayng your account is cancel as you wish & there is no charges as you didn't use the phone at all .So i'll @CCTS_CPRST know about the phone , they say okay. One month Later ,today i gor email asking me for $113 ..Haha thieves 1/2

  • MichaelBeaudin3 Michael Beaudin (@MichaelBeaudin3) reported

    @Fidomobile Has been opened and waiting on fido tech to work their magic because at point it seems more like magic than actual tech. Tried all the reinstall, update, cache clearing... temporary fix. Nothing works. What is weird though is that you can't delete the app and start anew since....

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @okg11996115 @Fidomobile What was the issue that led to your sentiments? I’m curious if it’s the same thing happening to multiple people?

  • AdamElCohen1 Adam Elcohen 🇨🇦 (@AdamElCohen1) reported

    @CCTS_CPRST You guy never respond to my 76 years old uncle ,who complaint to to you @Fidomobile charging him$113 bc he cancel his phone account bc he was told no connection next he got the bill with $50 connection fee ... If you want Private information DM me

  • hopeucanhearme Hope You Can Hear Me (@hopeucanhearme) reported

    Does anyone know if the light phone works in Quebec it might be more of a need than a want at this point oops @thelightphone @Fidomobile send help!

  • MinorityCdn Minority Report (@MinorityCdn) reported

    @Fidomobile @FidoSolutions Kudos to your social & support team. I was completely awestruck by the supreme customer service provided by Vanessa and Saad. They understood the assignment & truly valued the notion of customer loyalty. I am beyond happy to be a @Fidomobile customer.