Fido Outage Report in Pointe-Claire, Montréal, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Pointe-Claire, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Fido
Fido is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (68%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Pointe-Claire, Montréal, Québec
The most recent Fido outage reports came from the following cities: Montréal, Lachine, Dorval, LaSalle, Pierrefonds and Dollard-Des Ormeaux.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Phone | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Lachine |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Pointe-Claire, Québec
Latest outage, problems and issue reports in Pointe-Claire and nearby locations:
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sidra🥺🥰
(@badkutthi) reported
from
Montréal, Québec
Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧
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TIGER
(@navedtehseen) reported
from
Montréal, Québec
@Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?
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Yaz Kh
(@Yazkh) reported
from
Montréal, Québec
@Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.
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Jose, sin tilde.
(@joecconde) reported
from
Westmount, Québec
@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
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Neil
(@imneilocampo15) reported
from
Montréal, Québec
@Fidomobile worst company ever. I will change to Rogers.
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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M I R O L A F L A G A 彡
(@mirolaflaga) reported
I can’t believe at the terrible service @Fidomobile is providing me. Been with you guys for over 10 years and you cannot offer any solution for these unwanted charges. WORSE SERVICE PROVIDER EVER!!!!!
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Gurpreet Singh
(@higp_77) reported
@Fidomobile @FidoSolutions my account was compromised and i have registered complaint to customer care and on Twitter as well and left voice msg for fraud team as well still no call back. Not able to login to my account as well. Very poor service from @Fidomobile
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M
(@WDW4EVERFDT) reported
@TruckChudmore @Fidomobile Was a customer for over 10 years with teksavvy, when we moved we wanted to transfer our number over to the new place, they told us no problem. After we moved they told us, they couldn’t do it. So we ended up going to Fido internet and Rogers cell. No more home phone!
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katelyn
(@davidsforehead) reported
After 6+ different calls, 4 different departments, 3+ hours on the phone, 1 store visit.... @Fidomobile @FidoSolutions I think I am finally be losing my patience😩 thank u for the efforts but I don't think my issue will ever be resolved
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OpenMedia
(@OpenMediaOrg) reported
Last year, @Fidomobile's parent company, @Rogers made more than $2 billion in profit. It couldn't make an exception when the longtime customers, that had never missed a payment, called to ask for compassion.
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Bob McKenzie
(@petebrokemyteam) reported
@Fidomobile Warning to customers. The link doesn't work. After hours waiting on hold on the phone I'm told it's only available for new customers. There is never anything for existing customers and this is false advertising. Losing loyal customers Fido.
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Gurkamal Bedi
(@GurkamalBedi) reported
@Fidomobile Just got a new WiFi connection and I'm having issues with it. Can you guys help?
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Nodir Makhkamjonov
(@makhkamjonov) reported
@Fidomobile Hello. I’m trying to pay off the remaining balance of my phone. Representatives keep forwarding me to a number and I still can’t make a payment. Could you arrange someone call me to help with this? Thanks
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antoniogurinoni1969@gmail.com
(@antoniogurinon1) reported
@Fidomobile @FidoSolutions Lost old fecebbok yu block me 3 time call fido ask for$900 send me free cell phone after pey for the cell phone block me of now (**** loser after money)
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Red ☄️
(@TheMuuDang) reported
@Fidomobile Hi. I've signed up for a new service with Fido and a new phone. However, in my Mobile Dashboard, it shows a greater amount of money for the monthly payment program for my phone and my wife's. Who can I speak with to get this corrected?