Fido outages and service status in Pointe-Claire, Quebec

Problems in the last 24 hours in Pointe-Claire, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Pointe-Claire, Quebec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

• 
  Jades (@montrealidades) reported 21 minutes ago from Renaud, Quebec

  @Fidomobile Pas de réseau à Montréal? Pour quand le rétablissement?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Masih (@masihhaha) reported 6 minutes ago

  @Fidomobile it’s sickening the garbage service you provide to your customers. You should be ashamed of the terrible and trash support system you have. All this money you charge for absolutely ******* nothing.

• 
  Mama bless (@zoomieking00) reported 7 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  Jasmeet Walia (@JasmeetWalia10) reported 8 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 9 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  Morena (@_thiccmorena) reported 11 minutes ago

  @Fidomobile haven’t had my phone plan for a year and already you’re increasing the rate? Wtf. It’s been like 10 months since I switched to Fido. Tried to contact someone through chat but it seems only option is phone call. I’m deaf, I prefer taking to someone chat

• 
  Vince Ltd. (@Vince_Ltd) reported 13 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Pete (@floofydoofbkup) reported 14 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Unapologetic Queen✨ (@_FucknBossChick) reported 15 minutes ago

  @soban_shaikh @Fidomobile Yeah. Their customer service has really gone downhill the last few years. I stayed with them so long because of the customer service but now it’s why I will be leaving unfortunately.

• 
  Philomena Gunk (@macaghalla) reported 21 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 23 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.