Fido

Fido Outage Report in Pointe-Claire, Montréal, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Pointe-Claire, Montréal, Québec 01/28/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Fido outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaDorval Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Pointe-Claire, Québec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JesseChoo Jesse Choo (@JesseChoo) reported

    Tl;DR I used to be a @Fidomobile postpaid customer and now a prepaid customer to maintain my Canadian phone #. I am currently in the Netherlands and unable to call your prepaid 1-888 phone number from here.

  • xena_and_gabby PMac 🏳️‍🌈 (@xena_and_gabby) reported

    @Fidomobile Your Automatic customer service is horrible and waiting 2 hours for someone to pick up a phone or FORTY minutes for someone to answer a chat is ridiculous. Poor customer service. Finally got things wrapped up - but took waaaay too much of my time. D-

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    The @Fidomobile representative was able to help me but when I asked her what would be done about the mishap beforehand, I was just told that things would be tallied at the end of the billing cycle.

  • jashanrana JASHAN RANA (@jashanrana) reported

    @Fidomobile @FidoSolutions My new internet connction is not wrking for past 3 days. Tried to contact customer suport 3 times but been on hold for more than 1 hour each time. Tried live chat they disconnected it. Str people say they can book a technician appointment. Help please

  • vasiliahara_ Vaso (@vasiliahara_) reported

    Absolutely disgusted and appalled with @Fidomobile 's "customer service". Do yourself a favour and sign up with LITERALLY any other provider.

  • DangerOnAir Danger On Air (@DangerOnAir) reported

    @SoniaSAslam Every single day. 3 today alone. Wondering why I even pay for cell service at this point. @Fidomobile

  • ForMyBro37 Markus (@ForMyBro37) reported

    @yapbang @Fidomobile They never take accountability. I’ve had the same problem. Ordered a Black Friday deal online and they messed it up and refused to honour the deal. 5+ years and I’m done. They like to give these generic comments on tweets like they care but don’t believe it. They don’t reply

  • sebastian_somma Sebastian Somma (@sebastian_somma) reported

    @Fidomobile I have no internet since 5 pm. I have work to do and I need connection. Have any information about the solution? C172086765

  • TirthDave10 Tirth Dave (@TirthDave10) reported

    @FidoSolutions @Fidomobile why for everything processed by FIDO is totally incorrect? Why customer need to reach out to FIDO for every little thing? Worst customer service…

  • iamshitanshu Shitanshu Shekhar (@iamshitanshu) reported

    @Rogers @Fidomobile Hey Fido, From where do you hire your customer service representatives? Putting call on hold is not always the solution. Worst customer service #fido