Fido

Fido Outage Report in Pointe-Claire, Montréal, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Pointe-Claire, Montréal, Québec 01/21/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Fido outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaDorval Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Pointe-Claire, Québec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mattie_rush It was A GAY all along (@mattie_rush) reported

    @Fidomobile Automated message says your customer service is open Monday to Fridays from 8am until 9pm. This however is followed by another message saying the offices are closed. It’s 8:18am ZERO of the automated messages fulfill my need. Can someone reach out for a fix. Thanks.

  • WawiiG Hawa Gaffou G🤎 (@WawiiG) reported

    @Fidomobile I contacted customer service in order to get a refund of the roaming fee because I didn’t not use my phone on roaming at anytime since I had a local line. I contacted customer service, but the first person I spoke to placed me on hold for 10 minutes and ended up hanging up.

  • brayfreer @BrayFreer (@brayfreer) reported

    @Fidomobile help! My modem stopped working... no wifi network at ALL and unplugging the modem doesn’t help

  • canadageekgirl shannon white (@canadageekgirl) reported

    worst customer assistance I have ever received from @Fidomobile ever

  • nemo_rah2 raneem hammadh (@nemo_rah2) reported

    I have no Internet since morning. I tried to talk with the customer service ,and every one sent me to another presintve with no luck. @Fidomobile need help .I got an appointment for tomorrow , but I didn't get the confirmation massage .

  • amandamartell amanda (@amandamartell) reported

    @Fidomobile why am I getting ads for your service randomly through my google speaker??

  • allenronm Allen Markuze (@allenronm) reported

    @Fidomobile haven't had internet on my phone all day. Customer service is supposed to call me back but nothing so far. Frustrating. Plz help.

  • elisedubois Ebbie 😬🤷 (@elisedubois) reported

    Hey yo @Fidomobile, nothing to say about this? You won't even aknoledge you goofed up real bad on this one?

  • NicolasCamargoG Nicolas Camargo (@NicolasCamargoG) reported

    @virginmobilecan is about to win the prize for the worst customer service this Eastern Monday. 10 hours trying to restore my account and talked with 4 representatives so far. Better go to @Fidomobile

  • ryoha Ryoh A (@ryoha) reported

    @andrewloverock @Fidomobile Haha. The agent was making fun of Shaw/Freedom as “not our competitor” and how terrible their network is. You’d think they’d at least attempt to give me a half decent deal.