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Fido outages and service status in Pointe-Claire, Quebec

Service-wide status: Fido

No problems detected

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around Pointe-Claire, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Pointe-Claire, Quebec

Fido signals over the past 24 hours, with local activity from Pointe-Claire, Quebec and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Fido Issues Reports Near Pointe-Claire, Quebec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

  • imneilocampo15
    Neil (@imneilocampo15) reported from Montréal, Quebec

    @Fidomobile worst company ever. I will change to Rogers.

  • joecconde
    Jose, sin tilde. (@joecconde) reported from Westmount, Quebec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • Yazkh
    Yaz Kh (@Yazkh) reported from Montréal, Quebec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • badkutthi
    sidra🥺🥰 (@badkutthi) reported from Montréal, Quebec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • navedtehseen
    TIGER (@navedtehseen) reported from Montréal, Quebec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • skarpontinis
    stacie (@skarpontinis) reported from Laval, Quebec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevin55515892
    Kevin (@Kevin55515892) reported

    @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

  • Shrikan15918909
    Shrikant Gupta (@Shrikan15918909) reported

    @Fidomobile @RogersHelps Your brand team onboarded me back to Fido and my port is completed, but I haven’t received the eSIM QR code. I’m without network. Kindly check and DM me.

  • RiskyTeacher
    Sharissa D (@RiskyTeacher) reported

    @Fidomobile hello, I’m needing help today with a Fido roam account issue/error. I’m travelling today but the soonest I can get a call back is Tuesday. I called yesterday also but Tuesday was the only option. Please help!

  • cpslifestream
    cpslifestream (@cpslifestream) reported

    @Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?

  • Border_Guard77
    Dr. Strangelove (@Border_Guard77) reported

    @Fidomobile @FidoSolutions Hey, AI Fido, please tell your overlords to fix that ******* app! I’m sick and tired of constantly having to sign in. Also tell your overlords that your company customer service is rapidly deteriorating and is very ******🖕

  • _connorrr_
    connor (@_connorrr_) reported

    @Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.

  • brokeStudent02
    AlienOnEarth (@brokeStudent02) reported

    @Fidomobile worst service have to wait 5days in advance to talk to representatives and ask Jack is scam. You guys have become unethical trying to steal every month. I'll be going to CCTS complaints. Telecom has become a joke in Canada thanks to you guys.

  • 2vpvp
    Vaibhav Panwar (@2vpvp) reported

    @Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido

  • aden_hq
    Aden (@aden_hq) reported

    @TrcTrials123 @Fidomobile That sounds incredibly frustrating. Billing errors that take multiple channels to resolve are the worst. Hope they sort it out for you soon.

  • Afropolitan_25
    💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported

    Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

Recent Fido reports in Pointe-Claire, Quebec

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Laval: Phone
  • Montréal: Phone
  • Montréal: Internet
  • Montréal: Internet
  • Dorval: Phone
  • Montréal: Internet

Fido detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (49 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (6 minutes)
  • Detected:
    Detection ended: (2 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.