Fido Outage Report in Pointe-Claire, Montréal, Quebec

Problems in the last 24 hours in Pointe-Claire, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Pointe-Claire, Quebec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

• 
  sidra🥺🥰 (@badkutthi) reported 7 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

• 
  Yaz Kh (@Yazkh) reported 13 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  TIGER (@navedtehseen) reported 21 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  stacie (@skarpontinis) reported 41 minutes ago from Laval, Quebec

  @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

• 
  Jose, sin tilde. (@joecconde) reported 55 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  Neil (@imneilocampo15) reported 56 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  어름 (@Ice_nor_summer) reported 8 minutes ago

  @Fidomobile What do I need to do to receive a call or cancel my service? I have already called customer service and scheduled a callback twice, but nothing has worked. I no longer want to keep waiting, I just want this issue resolved.

• 
  Canada First! (@Cesar_Alfonso) reported 8 minutes ago

  @Fidomobile arranged a callback with your retention department for 10:30am today. No one called. And then you wonder why I am considering cancelling my service?

• 
  Dale N. (@dayunto) reported 8 minutes ago

  What on earth is going on @Fidomobile @FidoSolutions The app is not working, I can’t access my account, I can’t find a live service agent. Apparently no call back for three more days possible? Got a massive charge on automated billing and I can’t even find out what it is!

• 
  Fido Solutions (@FidoSolutions) reported 12 minutes ago

  @vishwak180399 @Fidomobile Sorry, just trying to better understand the situation here. The roaming ability allows you to use the service as if you are at home in Canada for $16 per day, in addition to your monthly cost of your invoice. As an example it would be $16*3 = $48 plus regular monthly cost. -Ravi

• 
  어름 (@Ice_nor_summer) reported 12 minutes ago

  @Fidomobile I arranged a callback for 9:00 AM today, but I did not receive any call. I haven't used phone calls or text messages since I left Canada a few years ago, and now I really need to cancel my service. This situation is very frustrating for me.

• 
  Callum D (@D494857D) reported 12 minutes ago

  @Fidomobile Why ******** have you replaced customer service with AI bots you annoying *****? I want to speak to a human person NOW not AI garbage

• 
  Saurabh Mukherjee (@saurabhmkj) reported 15 minutes ago

  @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

• 
  missey em (@missey_em) reported 17 minutes ago

  @Fidomobile Beyond frustrated trying to connect with a customer service rep. The automated service is designed to not have the customer be able to speak to a human.

• 
  Coach D (@DarrenDating) reported 18 minutes ago

  @Fidomobile you would actually have more clients if your customer service was actually reachable. Should I take my business to Bell?

• 
  Callum D (@D494857D) reported 18 minutes ago

  @Fidomobile I'm not waiting days to set up a stupid appointment to talk to someone that's absolute nonsense, all these big corporate companies need to stop with this useless AI shite