Fido outages and service status in Ridgeway, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Ridgeway, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Ridgeway, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ridgeway, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Ridgeway, Ontario
Latest outage, problems and issue reports in Ridgeway and nearby locations:
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
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Keith Watts (@keithwattsradio) reported from Welland, OntarioOh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown
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Keith Watts (@keithwattsradio) reported from Welland, Ontario@Fidomobile you should give us all credits for however long phone service is down for.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Lori (@LoriinDurham) reported@Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service
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Silent Eyes (@ryanavi21) reported@Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....
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B-rantone (@_Brantone) reportedYikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.
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Polygolferous (@OG_BC_Citizen) reported@Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address
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Prab (@Prab28145294) reported@Fidomobile @fidomobile need someone from Fido to see why my travel plan is not working that I paid for already
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Ian Kendall (@ianserena2045) reported@Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Chirag Jain (@Chi_raaag) reported@Fidomobile I am trying to PORT my number from FIDO to other carrier and your customer service(Aman) they are just disconnecting my call. Meanwhile you guys are just overcharging for nothing. If this is the thing i will escalate this issue and will not pay my bill.
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Omotalade Kikelomo (@wandeomot) reported@Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?
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Howard Bailey (@howardruns) reported@Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.