Fido outages and service status in Ridgeway, Ontario

Problems in the last 24 hours in Ridgeway, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ridgeway, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ridgeway, Ontario

Latest outage, problems and issue reports in Ridgeway and nearby locations:

• 
  Keith Watts (@keithwattsradio) reported 4 minutes ago from Welland, Ontario

  @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

• 
  Keith Watts (@keithwattsradio) reported 12 minutes ago from Welland, Ontario

  Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

• 
  Keith Watts (@keithwattsradio) reported 28 minutes ago from Welland, Ontario

  @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

• 
  Keith Watts (@keithwattsradio) reported 39 minutes ago from Welland, Ontario

  @Fidomobile you should give us all credits for however long phone service is down for.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nav ID (@7Navid7kg) reported 17 seconds ago

  @Fidomobile I have been trying to cancel my phone service by calling your company multiple times. Each time I inform the representative that I wish to cancel my line, they hang up on me. This is unacceptable and reflects very poor service. Please address this issue asap

• 
  Shrikant Gupta (@Shrikan15918909) reported 2 minutes ago

  @Fidomobile @RogersHelps Your brand team onboarded me back to Fido and my port is completed, but I haven’t received the eSIM QR code. I’m without network. Kindly check and DM me.

• 
  Shrikant Gupta (@Shrikan15918909) reported 2 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

• 
  Harmanpreet Kaur (@amberjagra) reported 3 minutes ago

  @Fidomobile Worst mobile company to deal with! Charged me an activation fee on my bill when the girl in store told me there will be no fee on my account. Went back to the store to talk, told me to call customer service and now they scheduling a call back for after a week. CRAZY!!

• 
  gebilaowang (@kuailenanhai111) reported 5 minutes ago

  @Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!

• 
  Johnny Chase (@JohnnyLChase) reported 8 minutes ago

  @Fidomobile your customer service is terrbile. Why cant I talk to a live person Today? i need my issue resolved asap. Not when your reps feel like calling back. if i didnt still owe on this phone id transfer to Bell

• 
  Pete (@floofydoofbkup) reported 10 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Franz Thomas™ (@FranzThomas) reported 11 minutes ago

  How is @Fidomobile an actual “tele-communications” company? 🤷🏾 how can you not be able to talk to anyone? I’m embarrassed to say I’ve been a customer for 20 years! 🤬 Their “Artificial Intelligence” is built off their “Actual Intelligence” so nothing works #IKNOWFRANZ

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 19 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

• 
  Fari Tow (@EffTee1) reported 20 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer