Fido outages and service status in Ridgeway, Ontario

Problems in the last 24 hours in Ridgeway, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ridgeway, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Ridgeway, Ontario

Latest outage, problems and issue reports in Ridgeway and nearby locations:

• 
  Keith Watts (@keithwattsradio) reported 5 minutes ago from Welland, Ontario

  @Fidomobile you should give us all credits for however long phone service is down for.

• 
  Keith Watts (@keithwattsradio) reported 10 minutes ago from Welland, Ontario

  @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

• 
  Keith Watts (@keithwattsradio) reported 41 minutes ago from Welland, Ontario

  @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

• 
  Keith Watts (@keithwattsradio) reported 59 minutes ago from Welland, Ontario

  Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blair (@blairs1) reported 3 minutes ago

  @Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.

• 
  Jennifer (@JMazda26) reported 6 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 10 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

• 
  Cha Plow (@VishPTG) reported 14 minutes ago

  Hey @Rogers @Fidomobile @FidoSolutions You can't just change the monthly phone plan prices whenever you want. We agreed on a set price that doesn't change for as long as we have It. We don't care about your investment in 5G network that you've trained your reps to tell us.

• 
  Unapologetic Queen✨ (@_FucknBossChick) reported 19 minutes ago

  @soban_shaikh @Fidomobile Yeah. Their customer service has really gone downhill the last few years. I stayed with them so long because of the customer service but now it’s why I will be leaving unfortunately.

• 
  ouss (@oussbou6) reported 20 minutes ago

  @FidoSolutions @Fidomobile I need to cancel a new line before they ship the phone, but I am unable to get a call before tomorrow. I called yesterday but he told me I had to call again on Monday, but I just received the confirmation of the order. Can you cancel it before it’s sent

• 
  Jo (@Jo39908254) reported 20 minutes ago

  @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful

• 
  Chelle (@traaashpanda) reported 24 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Ammi jangra (@jangra0215) reported 25 minutes ago

  @Fidomobile We have been trying to contact Fido for months with no response. We repeatedly requested to cancel our mobile plan as we are no longer living in Canada, yet we keep getting charged. Emails have gone unanswered, and this ongoing lack of support is totally unacceptable.

• 
  Aman Bhargava (@Amanbhargava23) reported 27 minutes ago

  @Fidomobile Absolutely worse customer service will be porting away from this company with a couple of days I have billing issues want to speak with someone today but they are giving me time 2 days from now !! When it comes to bills u want the money right away even when its wrong