Fido Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (63%)
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Phone (23%)
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Wi-fi (8%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver, Burnaby, Richmond and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Burnaby |
Phone | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Richmond |
||
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rebaz Khursheed
(@RebazLaw) reported
@Fidomobile It used to be really easy to talk to human when we needed customer services, now you shove Jack the A.I in our faces and burry access to human agents so you fatten your bottom-line. What a disgusting capitalistic move!🐷
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🎀Vancity🎀
(@VancityIN) reported
Very disappointed with @Fidomobile, they literally have no good plans to offer to their loyal customers. I have been with fido for like forever, and never really complained before, but I do feel that I am paying a lot right now as compare to many of their new customers.
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Hawa Gaffou G🤎
(@WawiiG) reported
@Fidomobile remind me never to use Fido as an internet provider. Worst experience and biggest cheats of all time!
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Tea & Eh
(@fifeyeno) reported
Hi @Fidomobile HELP please. Charge for a service I didn't add to my plan & didn't use, it doubled the bill. I had it removed but fido wont back date it to when fido added it. Now fido's saying they cant fix it & I must pay or fido will cut the phone line. Pirate much?
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Ingrit tavares
(@ingrittavares) reported
@Fidomobile is the most disrespectful company that I ever saw. Delivered my phone to the wrong address and now they are offering me refurbished phone. After contacting them more than 10 times they can't solve the issue
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Super
(@ASuperNDALuthor) reported
@Fidomobile How come my connection got compromised then? Got worse when I upgraded my account. And customer service is not the greatest by the way... Took 3 months to get back the connection I had, and this should've been an upgrade...
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Rotten Tomato
(@RebazLaw) reported
@Fidomobile I read all the documents sent to me via email thoroughly, Including Mobile service agreement & payment program agreement. It does not include the promotion. you guys are charging me full price while your website says it's on clearance. does that sound like a fair treatment to u?
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Hawa Gaffou G🤎
(@WawiiG) reported
@Fidomobile I have always had bad customer experience with Fido, and have decided that I will start looking at my options with different providers.
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𝙢𝙚𝙩𝙧𝙤
(@ilymetro) reported
@zetaran @Fidomobile Shut up your jokes are bad
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Heldden Byumvuhore
(@I_Am_Heldden) reported
@Fidomobile will have you on hold for 2 hrs, only for the customer care agent to come back saying 'sorry' & that they can't help Pretty much, we should call unto God because @FidoSolutions is not in the business of explaining to their customers the discrepancies in their bill 💀