Fido

Fido Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 08/29/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Fido outage reports came from the following cities: Delta, Burnaby and Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaDelta Phone
CanadaBurnaby Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaNew Westminster Phone
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • adrianarobl3s Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia

    @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

  • gabanitin Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile What's up with the outage??

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • VakeelTau Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia

    @Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2

  • stychentyme Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British Columbia

    Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

  • LoGavin Louise Gavin (@LoGavin) reported from Vancouver, British Columbia

    Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

  • oh_tola Tola 🦄 (@oh_tola) reported from Vancouver, British Columbia

    Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

  • sbonger77 Dj Spectrom (@sbonger77) reported from Vancouver, British Columbia

    Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

  • Meanchef Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • ianiv Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia

    @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

  • RucaMend Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia

    @Fidomobile I really pissed with the service you guys provide!

  • DebbieHellion Debbie Hellion (@DebbieHellion) reported from Vancouver, British Columbia

    Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • chelsamander ♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British Columbia

    It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

  • GiovanniTrigona Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British Columbia

    Fido has a customer service

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • donk_316 Donk 🌐 (@donk_316) reported

    @Rogers @Fidomobile so if I’m late on a payment by 13 seconds you guys are on it but when you have issues for 18 hrs... not a word. I’ll be switching providers end of this month

  • cyril0 Cy Cyril (@cyril0) reported

    @Fidomobile So are you ever going to tell us how critical infrastructure received a software update on a monday morning? Patches NEVER get issued on Mondays in enterprise, so what really happened? How much of our data was stolen?

  • Gelasou3 Gela (@Gelasou3) reported

    @Fidomobile are you going to be crediting your customers for the inconvenience of not having service for a whole day?

  • onedamnloyalfan Patricia (@onedamnloyalfan) reported

    Another Fido outage? 😔 @Fidomobile @RogersHelps

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    Are there any phone companies in Canada that still have people that answer the phone to respond to customers? My contract with @Fidomobile is up and they no longer provide this customer friendly service.

  • mackenzie_mcc18 MacKenzie McCartney (@mackenzie_mcc18) reported

    WHY do I KEEP losing SERVICE every WEEK for LONG periods OFF time @Fidomobile

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @rishabhkhullar @FidoSolutions @Fidomobile Pandemic or not, no provider can guarantee service.

  • charley_ken Ken Charley (@charley_ken) reported

    @Fidomobile I signed up for $30/mo and I’m getting an initial bill of $88.03. I was told that there were no service charges for joining Fido. Please I need some explanation?

  • KayEl_Naushera KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile My loss due to Rogers/Fido outage on 19 Apr 2021 was $300.00. Pl confirm how Rogers is compensating

  • lonerstoner6941 lonerstoner69420 (@lonerstoner6941) reported

    @Fidomobile @FidoSolutions I LOST MY JOB DUE TO THE COUNTRY WIDE OUTAGE AND FIDO REFUSES TO ADMIT RESPONSIBILITY. When I as a consumer chose Fido, I chose them with a certain expectation that my services would be provided. THEY WERE NOT. Not only were they not provided...