Fido Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Fido outage reports came from the following cities: Richmond, Vancouver and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Delta |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Rob Leslie
(@RobLeslie) reported
from
Richmond, British Columbia
@FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Debbie Hellion
(@DebbieHellion) reported
from
Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Denny Howell
(@DennyHowell20) reported
@Fidomobile Do you have 10GB plan? And where can I get support?
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Derwood
(@DarrenDerwood) reported
@Fidomobile what the heck? 1 hour wait just to speak to customer service then I get cut off???
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Holly Kent
(@hollykent) reported
@nashls @Fidomobile They try to tell me the issue isn't their cell towers but EVERYONE on the Rogers network in the County is having this issue. Switching to the 3G network helped (settings>cellular>cellular data options) but it's not great.
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hunter
(@hunterderkach) reported
how ******** does @Fidomobile put an $13/mo add-on for device protection on my bill, hide it under a $10/mo discount when I brought my own device...?!?!?
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Dodo🦤
(@meelyp) reported
@Fidomobile @FidoSolutions you guys have the worst customer service, you truly hate your customers
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Anil Nooruddin Vasaya
(@vasaya_anil) reported
@Fidomobile hi I am facing issue with billing from last 2 months but no response from Fido. Please look into and resolve the issue asap
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Anil Nooruddin Vasaya
(@vasaya_anil) reported
@Fidomobile I have been facing issue with fido customer service desk from last 2 month but no proper resolution and levying unreasonable charges. Please solve and you can call on 6478636189 to understand it more better
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James Alex
(@Jmes_Alex) reported
@Fidomobile Despicable! Profiteering during a pandemic ? **** off @Fidomobile
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Holly Kent
(@hollykent) reported
I still owe $600+ on my phone. Do I really have to pay that off if @Fidomobile is not providing the service in our contract? Has anyone had any similar experiences? I've tried to escalate this with Fido many times, no one calls me back.
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Dave
(@_Djawe) reported
@Fidomobile @FidoSolutions I wanted to buy a Fido number with a plan online, but anytime I choose the "PLANS" and then "add a line", I see an error saying that Fido facing a problem and contacting to support! it is for days and no solution yet. I want to buy it online and no time for go to store right now