Fido Outage in North Vancouver, Fraser Valley Regional District, British Columbia

@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

Fido has a customer service

Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

@FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄

Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !

@SoHoSparrow @Fidomobile I’m so glad. They’ve been so awesome to me for almost 15 years and I’d hate to think I gave you poor advice. 📱🐶

For anyone who just read my cranky diatribe, I was wrong. I blasted @Fidomobile because apparently my ability to do math has been impaired over the last few days. They are treating me just fine, although it appears their customer service people are a bit overloaded these days.

So, short version: on the 15th day I tried to modify my @Fidomobile contract, and had no luck reaching customer support. Today I tried a DM, and was told I was too late. I’m always open to hearing the other side. In the words of #reddit, AITA?

... (nice try, but we’re over). I tried to reach @fidomobile yesterday via live chat; I waited for an hour for the promised agent to appear. I feel like I’m being penalized by their obviously overextended customer service staff.

Those of you who know me know that I love praising good service. But I’m dismayed by my latest interaction with @Fidomobile. I was disappointed to learn that @rouquinne and I wouldn’t get $50 credits for her referral because we’d done it the wrong way. But okay, I get it. /1

@Fidomobile please fix your reservation system. I can't use +category emails despite them being postfix compliant.

$3300 was disputed last year and I got them back. Still don't why I was charged though and how they got my account information. It might have affected my credit score. @Fidomobile If not solved quickly, I might have to change my phone service provider.

.@Fidomobile @FidoSolutions why are you guys calling me 3 times a day to offer me $65 for 20GB when I say @TELUS is charging me $60 for the same? Who would say yes to paying $60 more per year for the same service? Stop calling me unless you've got a deal. 🙄

. @Fidomobile @FidoSolutionswhy are you guys calling me 3 times a day to offer me $65 for 20GB when I say @TELUS is charging me $60 for the same? Who would say yes to paying $60 more per year for the same service? Stop calling me unless you've got a deal. 🙄

.@Fidomobile @FidoSolutions why are you guys calling me 3 times a day to offer me $65 for 20GB when @TELUS is charging me $60 for the same? Who would say yes to paying $60 more per year for the same service? Stop calling me unless you've got a deal. Ridiculous.