Fido outages and service status in North Vancouver, British Columbia

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Fido generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 20, 12:00 AM EDT	0	0
Apr 20, 12:20 AM EDT	0	0
Apr 20, 12:40 AM EDT	0	0
Apr 20, 1:00 AM EDT	0	0
Apr 20, 1:20 AM EDT	0	0
Apr 20, 1:40 AM EDT	0	0
Apr 20, 2:00 AM EDT	0	0
Apr 20, 2:20 AM EDT	0	0
Apr 20, 2:40 AM EDT	0	0
Apr 20, 3:00 AM EDT	0	0
Apr 20, 3:20 AM EDT	0	0
Apr 20, 3:40 AM EDT	0	0
Apr 20, 4:00 AM EDT	0	0
Apr 20, 4:20 AM EDT	0	0
Apr 20, 4:40 AM EDT	0	0
Apr 20, 5:00 AM EDT	0	0
Apr 20, 5:20 AM EDT	0	0
Apr 20, 5:40 AM EDT	0	0
Apr 20, 6:00 AM EDT	0	0
Apr 20, 6:20 AM EDT	0	0
Apr 20, 6:40 AM EDT	0	0
Apr 20, 7:00 AM EDT	0	0
Apr 20, 7:20 AM EDT	0	0
Apr 20, 7:40 AM EDT	0	0
Apr 20, 8:00 AM EDT	0	0
Apr 20, 8:20 AM EDT	0	0
Apr 20, 8:40 AM EDT	0	0
Apr 20, 9:00 AM EDT	0	0
Apr 20, 9:20 AM EDT	0	0
Apr 20, 9:40 AM EDT	0	0
Apr 20, 10:00 AM EDT	0	0
Apr 20, 10:20 AM EDT	0	0
Apr 20, 10:40 AM EDT	0	0
Apr 20, 11:00 AM EDT	0	0
Apr 20, 11:20 AM EDT	0	0
Apr 20, 11:40 AM EDT	0	0
Apr 20, 12:00 PM EDT	0	0
Apr 20, 12:20 PM EDT	0	0
Apr 20, 12:40 PM EDT	0	0
Apr 20, 1:00 PM EDT	0	0
Apr 20, 1:20 PM EDT	0	0
Apr 20, 1:40 PM EDT	0	0
Apr 20, 2:00 PM EDT	0	0
Apr 20, 2:20 PM EDT	0	0
Apr 20, 2:40 PM EDT	0	0
Apr 20, 3:00 PM EDT	0	0
Apr 20, 3:20 PM EDT	0	0
Apr 20, 3:40 PM EDT	0	0
Apr 20, 4:00 PM EDT	0	0
Apr 20, 4:20 PM EDT	0	0
Apr 20, 4:40 PM EDT	0	0
Apr 20, 5:00 PM EDT	0	0
Apr 20, 5:20 PM EDT	0	0
Apr 20, 5:40 PM EDT	0	0
Apr 20, 6:00 PM EDT	0	0
Apr 20, 6:20 PM EDT	0	0
Apr 20, 6:40 PM EDT	0	0
Apr 20, 7:00 PM EDT	0	0
Apr 20, 7:20 PM EDT	0	0
Apr 20, 7:40 PM EDT	0	0
Apr 20, 8:00 PM EDT	0	0
Apr 20, 8:20 PM EDT	0	0
Apr 20, 8:40 PM EDT	0	0
Apr 20, 9:00 PM EDT	0	0
Apr 20, 9:20 PM EDT	0	0
Apr 20, 9:40 PM EDT	0	0
Apr 20, 10:00 PM EDT	0	0
Apr 20, 10:20 PM EDT	0	0
Apr 20, 10:40 PM EDT	0	0
Apr 20, 11:00 PM EDT	0	0
Apr 20, 11:20 PM EDT	0	0
Apr 20, 11:40 PM EDT	0	0
Apr 21, 12:00 AM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Fido outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	1 month ago
Vancouver	Phone	1 month ago
Vancouver	Phone	3 months ago
New Westminster	Internet	5 months ago
New Westminster	Phone	5 months ago
North Vancouver	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

Shan Cajucom (@123shinshan) reported 8 minutes ago from Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Debbie Hellion (@DebbieHellion) reported 11 minutes ago from Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
Rob Leslie (@RobLeslie) reported 13 minutes ago from Richmond, British Columbia
@FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄
Jennifer Leigh (@WriteLinesInk) reported 17 minutes ago from Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
JustinCredible.TV (@JCredTV) reported 18 minutes ago from North Vancouver, British Columbia
@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
Adriana Robles (@adrianarobl3s) reported 18 minutes ago from Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
Vakeel Tau (@VakeelTau) reported 24 minutes ago from Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
Jeanne (@Meanchef) reported 25 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Louise Gavin (@LoGavin) reported 26 minutes ago from Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
♡ Chelsea ♡ (@chelsamander) reported 29 minutes ago from Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
Ianiv Schweber (@ianiv) reported 31 minutes ago from North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
Giovanni Trigona (@GiovanniTrigona) reported 33 minutes ago from Burnaby, British Columbia
Fido has a customer service
Preeminent Foundation (@PICEELL) reported 34 minutes ago from Burnaby, British Columbia
@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
Paul E. Marquis (@RiskManagerCa) reported 47 minutes ago from Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
Jennifer Leigh (@WriteLinesInk) reported 47 minutes ago from Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
Gav (@oakridge604) reported 47 minutes ago from Burnaby, British Columbia
Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !
Jeanne (@Meanchef) reported 50 minutes ago from New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
Haig Sakouyan (@haigtweets) reported 51 minutes ago from North Vancouver, British Columbia
@Fidomobile What's up with the outage??
Dj Spectrom (@sbonger77) reported 55 minutes ago from Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
Shamim Abbassi (@ShamimAbbassi) reported 55 minutes ago from Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Vince Ltd. (@Vince_Ltd) reported 2 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
CADUCEUS (@jason_czyk10) reported 3 minutes ago
@Fidomobile go **** yourselves
Vince Ltd. (@Vince_Ltd) reported 6 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
Nitin Verma (@nitinv8) reported 6 minutes ago
@Fidomobile @Rogers please please cancel my FIDO mobile connection. I have been trying to get it done for last 3 months but apparently your customer service doesn't work anymore. My account number is 50470501
cleantecher (@cleantecher) reported 7 minutes ago
@lynn130415 no one @Fidomobile dosent let u cancel ur phone plan then @Rogers threatens u with credit score issues and then eventually ur phone is cut off. then they offer u deals for how much little they r willing to settle with u when u wanted to cancel the plan before accumulating charges
Aephraim Steinberg (@QuantumAephraim) reported 8 minutes ago
@FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.
🇺🇦 Anna Filina (@afilina) reported 9 minutes ago
Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.
Pete (@floofydoofbkup) reported 14 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Shrikant Gupta (@Shrikan15918909) reported 15 minutes ago
@Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.
pratap (@pratapT7) reported 16 minutes ago
@Dishaaa29 @Fidomobile Come back to india for better service