Fido Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in North Vancouver come from postal codes V7N.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Internet (46%)
-
Phone (45%)
-
E-mail (5%)
-
Wi-fi (2%)
-
Total Blackout (1%)
-
TV (1%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Fido outage reports came from the following cities: New Westminster, North Vancouver and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
Phone | |
| North Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Phone | |
| Richmond |
Internet | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
-
Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
-
Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
-
Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
-
Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
-
Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
-
Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
-
Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
-
Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
-
Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
-
Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
-
Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
-
Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
-
Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
-
♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
-
Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
-
Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
-
Debbie Hellion
(@DebbieHellion) reported
from
Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
-
Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
-
Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
-
Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Name Cannot Be Blank
(@AMWA2021) reported
@peeradeep @Fidomobile I suspect @fidomobile has a supply line issue they’re not admitting to, and jerking customers around instead. Awful.
-
Chérie
(@_xxpriyaxx) reported
Why does @Fidomobile support cellular networks for the Apple watch?!
-
RAVI KUMAR
(@rks1919) reported
@Fidomobile I haven’t received my bill for the cycle Aug 24 to Sept 24, 2021.. chatted and called multiple times at your support but haven’t got any resolution from last 10 days. Where is my bill??? How are you able to charge me without sending the bill over??
-
Parul Jain
(@paruljain991) reported
@Fidomobile looking help for activation
-
Female Feet Observer
(@chicksfootlover) reported
@Fidomobile got a response re the non functioning my fido app to activate the 5 bonus gb session - did both reinstall and made sure not on wifi, plus connected to fido network. i think it's much better if you don't insult your consumers' intelligence!! not only me, it's crap!
-
okg
(@okg11996115) reported
@Fidomobile Guys you have the worst support I have ever seen in my life. On call 7 hours to get support. Now I am canceling with you and would advice no one to deal with you again.
-
Jayne Pattison
(@sailingjayne) reported
@Fidomobile terrible terrible company. promised a loyalty discount- to switch spouse over; now no record of the chat that promised it. They don't know anything about it now! Do not use FIDO they are the worst service
-
Rei Reis
(@ReikoReis) reported
@Simon16552084 @Fidomobile it's been weeks and every time I call they tell me to call again...definitely thinking of leaving them over this poor service, especially as my previous contract is up and I'm free to move on.
-
InsertUsernameHere0589
(@_0589_) reported
@Fidomobile When will Fido have a 5G network?
-
Caleb Bourguignon
(@guccigoblin3) reported
Right when I heard about @Fidomobile’s five monthly hours of free data I knew I would use it for porn I cannot STAND chasing that ******* but only to be thwarted by poor wifi signal