Fido Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Fido outage reports came from the following cities: New Westminster and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
Internet | |
| New Westminster |
Phone | |
| North Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Phone | |
| Richmond |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Debbie Hellion
(@DebbieHellion) reported
from
Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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To_416
(@To_L416) reported
@Fidomobile @LidoPimienta @WitchProphet Stay away from fido, 30 minutes on the phone and 11 years of loyalty got me an extra $10 on my plan and $45 activation fee for picking it up at the store all because I spoke to someone on the phone instead of doing it online. Bad customer loyalty. Way to keep me. Stay away guys.
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Maurice High #F.E.I
(@MauriceHigh) reported
@Fidomobile @Rogers @FidoSolutions lost a full day of work last week due to rogers/fido outage and fido's only solution is to throw a few dollars my way and tell me I should have had business insurance. Hmm, should have had a different phone provider. #Telus
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Dawn Guy
(@DawnsCans) reported
Hi @Fidomobile why am I unable to make a payment via your app? It’s interesting that you started pushing preauth payment and now I can’t process without issue. Yes I’ve called. #cellphone #fidocanada #fixyourapp
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Mayank Singhal
(@mayank260287) reported
Worst customer service from FIDO Internet, a different response from them on every call and chat @Fidomobile @RogersWireless
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Dwn Brwn
(@dwnebrwn) reported
The retention person I just spoke to @Bell just said she knows they’re expensive, but I’m paying for the customer service experience just before she said “guess I can’t help you and we’re done here?”... great service. Off to @Fidomobile I go!
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𝗖𝗛𝗥!𝗦💯🐳🦈💫
(@ChrisGotSniped) reported
@luvharabella @Fidomobile I did that, still not working 😞
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safarivixen
(@safarivixen) reported
.@Fidomobile .@Rogers my Fido phone was down along with those of your Rogers customers. Where's my discounted bill?
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Chakradhaar
(@Chakradhaar16) reported
@Fidomobile why am I charged for int'l calls which i never made?this is day light robbery..#6478770064 There seems to be a problem with your system which is ****** up and keeps charging us for Georgetown USA but calls are made in Georgetown Ontario, where v r and hv no one in US
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Grizzwaldz❎
(@grizzwaldz) reported
@StarlinkPage having an issue with my mobile provider @Fidomobile charging me long distance calls in a zone where there is NO CELL SIGNAL and they're using my starlink WIFI connection to charge me :) They claim since my SIM card is still used, they can bill me. Correct?
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𝗖𝗛𝗥!𝗦💯🐳🦈💫
(@ChrisGotSniped) reported
@luvharabella @Fidomobile my phone not working help me out