Fido Outage Report in Rockwood, Ontario

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Rockwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Rockwood, Ontario

Latest outage, problems and issue reports in Rockwood and nearby locations:

• 
  📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰 (@MillieLake) reported 15 minutes ago from Halton Hills, Ontario

  @Fidomobile if this outage goes on for a lengthy time can we get rebates on our plans for the day(s) it was out? Im not hating I'm just wondering.

• 
  Ayaz Abdullah (@TheAYAZ_) reported 33 minutes ago from Guelph, Ontario

  @FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...

• 
  Bhavesh Thakkar (@bhaveshnthakkar) reported 33 minutes ago from Halton Hills, Ontario

  @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STIIL NO RESOLUTION A/C# - 946956414 #fido @RogersHelps

• 
  Bhavesh Thakkar (@bhaveshnthakkar) reported 51 minutes ago from Halton Hills, Ontario

  @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STII NO RESOLUTION A/C# - 946956414 #fido #rogers

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alicia Key (@AlishKey) reported 4 minutes ago

  @Fidomobile I’m very unhappy with the technical support you provided from PEI (between 7:00-7:30pm) because there is nothing professional about them hanging up. #Rude

• 
  cleo (@spoonfed24) reported 9 minutes ago

  @Fidomobile terrible terrible terrible cx service. You just lost a long time cx. 👍

• 
  Samuel J Ujewe, PhD. (@sujewe) reported 9 minutes ago

  So after receiving a very outrageous bill from my mobile provider @Fidomobile I tried to contact @FidoSolutions to resolve the issue. Apparently, they put a bot on the customer service calls called “Ask Jack” that kept sending me sms with a chat link and then end my calls

• 
  nah nah natalie 🦇 (@NahNahNahtahlee) reported 10 minutes ago

  I'm so tired of @Fidomobile sending me these "Hey you forgot to pay" messages that I may as well cancel my phone. The only calls are scammers and I have no food in my house. I'm not paying my phone bill soon. 😮‍💨

• 
  Austin Baschuk (@AustinBaschuk) reported 11 minutes ago

  @Fidomobile your call back **** is pathetic and yall need to drop dead. Go learn to make a real system that works. ****** joke

• 
  Aunty Anti (@WilliamsonTara) reported 19 minutes ago

  Also, it’s just poor customer service @Fidomobile - like, do better, right?

• 
  Jérôme Le Roi (@jeromelereuf) reported 23 minutes ago

  @Fidomobile stop sending me bills whereas your customer service already confirmed twice that I do not owe you anything!! And don't ask me to chat with you again!! I have other things to do!!

• 
  Sean Currie (@SCurriePEng) reported 26 minutes ago

  @Fidomobile waiting for service in online chat for 70 minutes now.

• 
  Soumah (@Soumah83681042) reported 27 minutes ago

  @Fidomobile I am hoping that someone from Fido will read this message and help me. I had a closed account with a pending balance.I've made the payment, but the account is still showing on my credit report as unpaid. What else can I do? take the matter to CRTC ?

• 
  Ducky (@DuckyOnTwiter_) reported 29 minutes ago

  @Fidomobile why is your internet down bro, we were friends 🥺