Fido outages and service status in Rockwood, Ontario

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Rockwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Rockwood, Ontario

Latest outage, problems and issue reports in Rockwood and nearby locations:

• 
  📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰 (@MillieLake) reported 4 minutes ago from Halton Hills, Ontario

  @Fidomobile if this outage goes on for a lengthy time can we get rebates on our plans for the day(s) it was out? Im not hating I'm just wondering.

• 
  Bhavesh Thakkar (@bhaveshnthakkar) reported 17 minutes ago from Halton Hills, Ontario

  @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STIIL NO RESOLUTION A/C# - 946956414 #fido @RogersHelps

• 
  Bhavesh Thakkar (@bhaveshnthakkar) reported 27 minutes ago from Halton Hills, Ontario

  @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STII NO RESOLUTION A/C# - 946956414 #fido #rogers

• 
  Ayaz Abdullah (@TheAYAZ_) reported 40 minutes ago from Guelph, Ontario

  @FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  richard breath (@richbreath420) reported 6 minutes ago

  @Fidomobile does not want to help customers

• 
  Rob (@robertguenette) reported 7 minutes ago

  Was a @Fidomobile customer for 18 years and cancelled today. They added a $5 charge to my already too-expensive plan and have been unwilling to keep me (not that you can actually talk to someone) Can’t wait for the win-back call in 2 weeks where suddenly they have flexibility

• 
  Intrepid Critic (@Who_knewit) reported 7 minutes ago

  @Fidomobile why is service so utterly **** at Lakeshore and Mississauga Rd?! I barely get data, I can never make effing calls. I've got to restart my phone constantly to get service here and it's been almost 3 years of it now! I'm nearong my wits end!

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 8 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

• 
  👑 (@nellatiffy) reported 8 minutes ago

  @Fidomobile customer service is literally HELL. To speak to a live agent you need to schedule a callback.. you’re stuck talking to some stupid AI bot that doesn’t understand.. the agents you then talk with are from India, so you spend the next 37 mins repeating yourself.. FML

• 
  Devin Riegle (@deriegle) reported 10 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Sree (@sreebuildss) reported 10 minutes ago

  @Fidomobile You charged me 126$ instead of my normal monthly fees. Trying to reach your support since last 2 days. No luck, no call back. Before I go other routes I want to try here.

• 
  Kevin (@Kevin55515892) reported 11 minutes ago

  @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

• 
  Catching the Lies / Candidate for Prime Minister (@LaylasWorld2) reported 12 minutes ago

  @Fidomobile @carlycahcah that is BS i have tried too get a call back numerous times!!!!! never call when scheduled. what the hell kind os service is this????? How come we cannot get onto the site?

• 
  Cha Plow (@VishPTG) reported 16 minutes ago

  Hey @Rogers @Fidomobile @FidoSolutions You can't just change the monthly phone plan prices whenever you want. We agreed on a set price that doesn't change for as long as we have It. We don't care about your investment in 5G network that you've trained your reps to tell us.