Fido

Fido Outage Report in Rockwood, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Rockwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Rockwood, Ontario 12/18/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Rockwood, Ontario

Latest outage, problems and issue reports in Rockwood and nearby locations:

  • bhaveshnthakkar Bhavesh Thakkar (@bhaveshnthakkar) reported from Halton Hills, Ontario

    @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STII NO RESOLUTION A/C# - 946956414 #fido #rogers

  • TheAYAZ_ Ayaz Abdullah (@TheAYAZ_) reported from Guelph, Ontario

    @FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...

  • MillieLake 📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰 (@MillieLake) reported from Halton Hills, Ontario

    @Fidomobile if this outage goes on for a lengthy time can we get rebates on our plans for the day(s) it was out? Im not hating I'm just wondering.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • EklipzeEh Eklipze 🦖🇨🇦 (@EklipzeEh) reported

    hey @Fidomobile Any chance it's possible to get through to a customer service rep about something here? your live chat and phone seem to be occupied

  • Bhavik_7200 Bhavik Patel (@Bhavik_7200) reported

    @Fidomobile I think you gays must be awarded with the lifetime achievement award for ignoring customers. People are trying to reach your customer service and all they got is 3 hrs of waiting and hung up call. Nice way to handle customer in festival season.

  • PupsideD PupsideDown (@PupsideD) reported

    @Fidomobile chat disconnected me after 5 mins of inactivity after I waited for them for 3 hours. Phone lines are down. Haven't been able to reach you guys all week trying to set up voicemail. What gives?

  • olegkuibar Oleg 🇺🇦 (@olegkuibar) reported

    Perhaps @Fidomobile will want to rethink their customer support model. Because custom support staff is doing their best, but they are overwhelmed.

  • SaiNandipati Saiteja Nandipati (@SaiNandipati) reported

    @FidoSolutions @Fidomobile trying to reach customer support from past 3 days via call/chat n even walk-in to multiple stores. Looks like no one is bothered about existing customers. Time to move on to different provider.

  • nkfennell2000 Nicole Fennell (@nkfennell2000) reported

    @Fidomobile why isn’t the mobile customer service working? I’ve been on hold for over two hours. Very frustrating.

  • kriss19781 Kriss1978 (@kriss19781) reported

    @Fidomobile Terrible service, calling online support they don’t even pick up the phone.

  • manveet_k Manveet Kaur (@manveet_k) reported

    So @Fidomobile is offering great Black Fri deals to increase their customer base but won’t open those great deals to their existing customers…phone lines busy..chat queues closed..the in store employees have been directed not to entertain the existing customers..wow!

  • akshayp2312 Akshay Patel (@akshayp2312) reported

    @Fidomobile @san_bains No you guys dont. Worst service ever seen!

  • Sandymctyre John Higo (@Sandymctyre) reported

    @Fidomobile nothing quite makes a customer feel valued like sitting on hold for almost an hour, finally getting connected to someone, getting out on hold then 'due to unforseen circumstances we're unable to assist you, call again later'... TWICE.