Fido outages and service status in Rockwood, Ontario

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Rockwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Rockwood, Ontario

Latest outage, problems and issue reports in Rockwood and nearby locations:

• 
  Ayaz Abdullah (@TheAYAZ_) reported 49 minutes ago from Guelph, Ontario

  @FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...

• 
  📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰 (@MillieLake) reported 56 minutes ago from Halton Hills, Ontario

  @Fidomobile if this outage goes on for a lengthy time can we get rebates on our plans for the day(s) it was out? Im not hating I'm just wondering.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karan kalsi (@KalsiSingh3085) reported 9 minutes ago

  @Fidomobile I think all of you guys are trained to lie and cheat every customer

• 
  Emoco (@emoco) reported 9 minutes ago

  @Fidomobile Anyone else think there’s never been a dog behind the scratch and win wall? #fido

• 
  Rick Sen (@_ricksen) reported 9 minutes ago

  @Fidomobile @FidoSolutions There are some bad eggs in your Fido Montreal Chat support team. Blaming the Customer without proper due diligence and abruptly ending the chat is something I haven't seen done in a long time. Hope your Managers take heed #PoorCustomerService

• 
  KS PHOTO 📷🇨🇦 (@the_ksphoto) reported 15 minutes ago

  Hey @Fidomobile just signed up yesterday & having some issues. Tried calling 611 & while sitting on hold the call just ended. So....

• 
  hatershate (@hiimkikoo) reported 15 minutes ago

  @Fidomobile Is this how you treat your customers?! Just tells them to go do it themselves, then stops talking and puts them back on hold while the office is closed when you just don’t want to clarify a question they asked?!!!! I WAITED 4 F***KING HOURS FOR NOTHING!

• 
  Diamond Fox - Money 🧲 (@DiamondFox4444) reported 16 minutes ago

  @Fidomobile you guys giving $25 dollar plans to new customers while I'm your existing customer and I'm paying $35 wtf is wrong with you lol

• 
  Amber Bell (@anicolebell) reported 16 minutes ago

  @Fidomobile online access to my account has been suspended (for no reason) and i have to wait 1.5 - 2.5 hours on the phone to find out WHY. Can you explain/please help? This is insane.

• 
  De'struggle (@ZekeFumbles) reported 17 minutes ago

  @Fidomobile all I want is to view my bill… but I can’t cuz I can’t sign in… Why can’t I sign in? Says my email doesn’t match in your data base… weird I had emails from fido so you know it exist So why can’t I change my password AND WHY IM I WAITING AN HOUR TO TALK TO YALL!

• 
  Violet (@Viola_mi) reported 18 minutes ago

  @Fidomobile then when asked for plans available to me as someone whose been with fido for a while, hd quotes me the same price as a new customer. I guess loyalty means nothing to Fido

• 
  Kerry Varma (@kerryvarma) reported 24 minutes ago

  @Fidomobile Your customer service is APPALLING. The Ask Jack so called live chat is confusing, I’ve tried Twitter DM and no response from Fido. Currently on hold for almost an hour when told the wait time was approx 15 mins. Been a customer for 8yrs…