Fido Outage Report in Spruce Grove, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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kelly adams
(@kelly_auryne) reported
@Fidomobile @FidoSolutions two and a half hours on hold to be told "sorry we can't answer your call try again later" and disconnected. Worst service in a decade. so disappointed. Was trying to speak to someone before switching to another. there is busy - then there is that...
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Carlo Sgro
(@ThisOneCarlo) reported
@Fidomobile I had a problem with my order yesterday and now I can't get through to anyone to fix the problem. I've been a Fido customer for one day. I'm more than willing to cancel the order if I can't get through to anyone.
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Michael
(@Mical25) reported
@Fidomobile been with the mobile provider since 2010 never once won a draw or contest they have had. #disappointing
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Eklipze 🦖🇨🇦
(@EklipzeEh) reported
hey @Fidomobile Any chance it's possible to get through to a customer service rep about something here? your live chat and phone seem to be occupied
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John Higo
(@Sandymctyre) reported
@Fidomobile nothing quite makes a customer feel valued like sitting on hold for almost an hour, finally getting connected to someone, getting out on hold then 'due to unforseen circumstances we're unable to assist you, call again later'... TWICE.
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Samandeep bains
(@san_bains) reported
@Fidomobile worse service port to virgin mobile now
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Kirsty Pretorius
(@_kirstylee) reported
@Fidomobile I have had no mobile data service since Friday afternoon. Cannot get through to a live agent on chat. Spent 1h50 this morning holding for customer service. Cannot get through to technical support. In-store staff could not help. How do customers actually get support?!?
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EHSAN ULLAH BUTT
(@ehsanbutt) reported
@Fidomobile Think twice before choosing Fido. Cell phone order pending for a week. No support or help provided. Left without phone for almost a week.
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Akira
(@yu231233) reported
@Fidomobile I am telling the truth. Fido's management does not manage the problem. Lying to customers is not appropriate. I would ask Fido to deal with my issue as soon as possible and explain to me why I am paying for bad services.
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Ravi
(@n0_usernme) reported
@CxoxMarie @Fidomobile @FidoSolutions Nope It’s not even shipped. Worst customer service ever from Fido. Why take an order if the phones are out of stock. They don’t even mention that phones are out of stock so we will ship it to you once back. Pathetic! 😔