Fido

Fido Outage Report in Spruce Grove, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Spruce Grove, Alberta 01/14/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mrbuddles MAX (@mrbuddles) reported

    @FidoSolutions @Fidomobile Can you guys get rid of that callback feature? I need immediate assistance and it doesn’t help that I have to wait for someone to call me back.

  • megsd_23 Meaghan (@megsd_23) reported

    .@rogers/@Fidomobile: Oops our service is out for a full day. Our bad. Also Rogers/Fido: You now have to pay more for your plan so you can directly fund our upgrades and it doesn't have to come out of our billions in profits. 🙄

  • mericalinaa Amanda Molina (@mericalinaa) reported

    @Fidomobile hi! Living at Lakeshore and Cawthra in Mississauga and our internet isn’t working? Any ideas why? #fidointernet #fido #help

  • tina_edube Christina Njongwe (@tina_edube) reported

    @Fidomobile what's wrong with the app? When I click sign in, it keeps redirecting me to the browser, and once I put in my credentials, it crashes. This has been going on for about a week.

  • garysworldpc garysworldpodcast (@garysworldpc) reported

    @Fidomobile hey, do I have to call in to cancel my service? I'm not looking for you guys to do anything, I'm really past the point of wanting to continue with you as my service provider, I just need to know the cheapest way to cancel because you charge for everything now.

  • AHAkramLodhi Haroon Akram-Lodhi (@AHAkramLodhi) reported from The Beaches, Ontario

    @FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile

  • ron_haderlein Ron Haderlein (@ron_haderlein) reported

    Hi @Fidomobile and @FidoSolutions could please fix the fido app so I can get into it.

  • ektachadha85 ekta chadha (@ektachadha85) reported

    @Fidomobile : just pissed with how your agents are so hopeless. I am charged a 50 dollar for service fee which was expected to be credited back.This has not been done and your agents keep talking random stuff.

  • Carolin47891018 Caroline Z (@Carolin47891018) reported

    My plan was changed without my permission of price..Customer support is having a hard time putting it back to the original plan.a real mess. @Fidomobile

  • NancyBurwell9 ProudToBeCdn 🇨🇦 (@NancyBurwell9) reported

    Just a warning never buy a phone online from @Fidomobile. The support is non existent. Trying to send back, phone and it won’t even connect to the internet to delete my files. Worst $1,000 purchase I’ve ever made! Want ME to phone Apple to fix THEIR phone 🖕🖕