Fido

Fido Outage Report in Spruce Grove, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Spruce Grove, Alberta 05/11/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • joeypohie ٩( ᐛ )و (@joeypohie) reported

    did @Fidomobile shut down their live chat service to avoid customer complaints about being overcharged?

  • melthemuggle Melissa Carla (@melthemuggle) reported

    @Fidomobile thanks for your reply. I was told I would be contacted by the OOP a couple of days ago. It's been 4 BD now, 5 if you include the outage. I would like to hear back from them today please.

  • Vaibhavi_509 Vaibhavi Patel (@Vaibhavi_509) reported

    I don’t know whether I'm customer of @Fidomobile or their representatives. I’m calling them since last month because of my $569.0 bill I got due to their representative’s miscommunication&now they advising me to quit the network. This is what I should expect from @FidoSolutions

  • shontalcargill Shontal C. (@shontalcargill) reported

    @Fidomobile is back to 3G instead of LTE and a terrible connection. Get it together!

  • byMissMisa Nermisa in Edmonton (@byMissMisa) reported

    Has anyone has issues with their @Fidomobile data usage? Mine seems to be used even when I am on wifi + taken off even when I use the hour extra data.

  • bilboboni Giulio (@bilboboni) reported

    @FidoSolutions @Fidomobile Now it has been a week that your connection keeps going on and off. Are you ever gonna fix it?

  • IvanaSantilli Ivana Santilli (@IvanaSantilli) reported

    I'vee been with @Fidomobile for 2 decades, this was the worst customer service call I've had after waiting an hour. Can someone please remedy this issue? The $339 cost to roam like home is absurd for a service that is sub par.

  • benroberts127 Ben Roberts (@benroberts127) reported

    @Fidomobile why is my internet in Victoria BC so slow and inconsistent? Seriously, I have to hotspot off my work phone on Telus just to send this. For shame.

  • AKahn4lyfe kahn4lyfe (@AKahn4lyfe) reported

    @FidoSolutions @Fidomobile Crap, cheat, un-educated, fraud = Fido

  • AyeSiddique Zerin Alam (@AyeSiddique) reported

    @FidoSolutions @Fidomobile You guys have the worst customer care service ever. There is no value for a loyal customer and you do not care to keep your customers. Please go bankrupt. There should be a petition about bringing US companies to Canada.