Fido Outage Report in Spruce Grove, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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катуа
(@katyaniki) reported
@Rogers & @Fidomobile internet has been down for a week. Both technicians seen at the building and nothing is fixed, no credit has been given to anyone affected in the building and our work disrupted for days for those who work from home. What kind of service am I paying for ?
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lksharma
(@shamahhmd) reported
@s_summan @Fidomobile Your staff have same problem when someone ask knowledge questions you have no 5G then why u sell 5g phones on 4g connection now understand
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Hornberger Mgmt
(@HornbergerMgmt) reported
@Popehat @Fidomobile My god. You wouldn’t wish Canadian telecoms on your worst enemy.
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oli ⤮
(@syaolix) reported
@Fidomobile when will you support apple watch 😭
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Rupinderjit Singh
(@MalhiJapnoor) reported
@Fidomobile having very bad experience with customer care in store. Terrible service ever i face in my life.
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Lainey K
(@laineyk25) reported
@Fidomobile so what’s the plan? No internet service on my phone all weekend? I paid my bill, you are supposed to provide service. Wtf 2nd outage in as many months?
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Brett Playford
(@BrettPlayford) reported
@Fidomobile every time I call you it seems we loose connection between us because of you always hanging up on me and you say your number 1 in customer service where are you getting your numbers from the people who you don't hang up on what is 90%
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Mark Kyte
(@kytemark) reported
@Fidomobile @FidoSolutions I have made three call back appointments through AskJack. I have never heard back. Each time I received a voice mail indicating that @Fidomobile tried to contact me. But there have been no missed calls. What's up? This is bad customer service!
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Aunty Anti
(@WilliamsonTara) reported
I’m open to negotiation. I don’t deny I used the extra data. But, I do not want to be a client of a company that doesn’t understand the importance of equity and discretion when it comes to customer service. What can you do for me @Fidomobile?
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meera
(@paper_to_pixels) reported
y I ain't got no service today n yesterday @Fidomobile what's going on yall