Fido Outage Report in Spruce Grove, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (30%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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RAVI SHARMA
(@itzravisharma) reported
@Fidomobile FIDO is One of the worst … don’t go for it folks.. what you will get as loyalty is … weekend without home internet with no one there to help from FIDO
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Riel Hahn
(@RielHahn) reported
@Fidomobile Hi, can you help me? I can not sign in to my account with my phone number any more. Says I need to register but also says my account number isn’t recognized.
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RAVI SHARMA
(@itzravisharma) reported
@Fidomobile home internet outage jn L6P2Y7 since 6 hours and no response from FIDO what so ever .. this is how bad FIDO is .. can you imagine world without internet. welcome to FIDO service
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relaxmassage8888
(@Deepea6) reported
@Fidomobile @FidoSolutions If my fido internet works consistently I will feel extreamy lucky. Any hot chocolate & blankets plz. pass along to homeless people. Meanwhile can somebody kindly tell me why my internet is not working again ??? Thank u please
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Ryan White
(@RySpectra) reported
@Fidomobile I need to split up an account. I've tried to call 3x now but you never seem to be open when I'm not working. The message telling me you're closed does not include opening hours or timezone. I don't think I can do what I need to online. Can you help?
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Rahul islam
(@Rahulakafrozen) reported
@Fidomobile hey i am a fido customer and I am little bit disappointed with your recharge plan i am paying 52 for 8 gb however my friends are getting the same by paying less
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Chana Posen
(@cposen) reported
@Fidomobile I’ve been told my billing issue will be fixed since December but still nothing - this is getting very frustrating
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.
(@shayy_ken) reported
Also calling customer service both of which were not able to help & basically telling you to pay over again and that they can’t help @Fidomobile @FidoSolutions
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TammamAwad
(@dotnixdevil) reported
@Fidomobile What happened was you added suspension fee to my bill given that it does not make any sense to charge your customers for suspending there data in addition, I paid my bill and not only that your customer service representative ended the call and she did not call me back
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SAIPRATAP SREERAM
(@pratapmetalfan) reported
@Fidomobile @FidoSolutions Struggling to get a refund from Fido since Nov-2021. Wasted lot of hours in coordinating with the inefficient customer support team. Case# C174405287 Regret porting to Fido from Rogers.