Fido Outage Report in Spruce Grove, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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FE4R
(@DilrajPansi) reported
@CHOODBOLOGNA @RogersHelps @Fidomobile Yea I use fido aswell. Service was down for me aswell.
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Alan Forseth
(@AlanForseth) reported
@Fidomobile email this morning says, "We will proactively credit your account for Friday’s outage. This credit will be automatically applied and no action is required from you" ONE day? That's not good enough. How about a 25% off this months bill as a showing of goodwill?
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RideTheWave.....
(@Samanth88559424) reported
@Rogers @Fidomobile since yesterday I'm getting internet blackout once every 20 mins...sometimes lasting up to an hour + at times. Fido I'm using way more of my data than I would like. What's happening? When will this be fixed?
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Leah Rifkin
(@le_rifkinator) reported
@Fidomobile internet is still down…I guess my local cafe has to be my new office for the time being. #internetdown
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Kristofer Bitner
(@KrisBitner) reported
@Fidomobile My internet is still down.
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Kay
(@_shear_er) reported
@FidoSolutions @Fidomobile are you sure about that? it’s a full day later and i’m still without service, this is going on the third day. Seems a lot of others are in the same boat unfortunately, and “vast majority” does seem a bit of an overstatement. thankful i have Virgin wifi to even tweet this lol
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A J
(@A_D_J) reported
@Fidomobile Did you just confirm in DM that it's Fido's official policy not to share the requested email with the paying customer? If so, can you share the official policy document or language in the contract saying such information will not be shared?
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System Corrupt
(@systemcorrupt) reported
.@Rogers internet services are still not functioning properly. Connection drops, slow speed, limited access to some websites and services; and for @Fidomobile VoLTE not working. When will it be fixed?
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Chris;Coelho
(@itsChrisCoelho) reported
@Swanandspatil @FidoSolutions @Fidomobile I have exact same issue and it’s now day 3