Fido Outage Report in Spruce Grove, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (35%)
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E-mail (7%)
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Wi-fi (5%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Serena Mah
(@SerenaCMah) reported
from
Edmonton, Alberta
@snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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B-urself
(@peace_wallet) reported
@Fidomobile Hi Corey, I’ve already checked both links — it clearly says my phone is compatible. VoLTE is enabled, and I’ve restarted the phone as well. Still no service. Please help me resolve this issue.
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Prateek Garg
(@Prateek_Garg95) reported
@Fidomobile Hi team, I have already changed my phone to 4g, but still you have discontinued my line. I'm trying to call customer service since morning but there is no response
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Deejay Bee
(@DJBryson) reported
@Fidomobile Almost 100% you lost me as a customer. My phone is suspended because of 3g retirement, even though it was confirmed my phone is compatible. Can't get through to support. Website is terrible. Signal was always trash anyway. Time for a change.
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Andrew
(@axioit) reported
1... Today I lost my connection on my cell. I recieved notice a few months ago my cell will no longer be in service because @Fidomobile my cell uses 3G 2...
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no justice, no peace 🏳️🌈
(@resonating) reported
@Fidomobile @FidoSolutions getting hit by the $75 3G charge...despite having canceled mobile services back in Jan/Feb. Had sent an email, only to be told that I have not transitioned to an upgraded network.
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sepideh
(@sepideh_208) reported
@Fidomobile I ordered the new phone in June but it was backordered and I got it recently so it is Fido 's issue not mine. I have been trying to call all day today, I got connected once the person said wrong department and transferred me, I was on hold for one hour, someone picked up
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rouquinne 🇺🇦🌻
(@rouquinne) reported
@Fidomobile I have been a customer for almost 20 years. Do you REALLY think that my current phone won't work on a 4G network? Do you REALLY think I'm still using a 20-year old tiny Nokia phone? I tried and tried to call the number you sent to me to give my updated information.
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sepideh
(@sepideh_208) reported
@Fidomobile I got it from Fido, it's Motorola edge 2024, my old phone was not covered by fido network anymore so fido sent me a new phone. I activated the new simcard on my new phone yesterday and it was working but today I received the text saying my service is suspended
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rouquinne 🇺🇦🌻
(@rouquinne) reported
@Fidomobile It says they can't tell if my device is compatible. Obviously, my device IS compatible - I have been using it for 2 years on your network with absolutely NO problems! I'm not interested in getting an expensive new phone if that's your next suggestion.
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renuka mendis 🍉
(@renukamendiss) reported
@endofthetechno @Fidomobile Why didn't you text about Volte setting with instructions rather than this BS: Hi, it's Fido: This line has now been suspended as part of our 3G network retirement. You will not be able to use your phone for calls, text or data...