Fido outages and service status in Stittsville, Ontario

Problems in the last 24 hours in Stittsville, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stittsville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stittsville, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	18 days ago
Ottawa	Internet	2 months ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Phone	5 months ago
Ottawa	Internet	7 months ago

Community Discussion

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Fido Issues Reports Near Stittsville, Ontario

Latest outage, problems and issue reports in Stittsville and nearby locations:

• 
  Cash (@CashOnAir) reported 2 minutes ago from Ottawa, Ontario

  Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

• 
  Josh Rachlis (@JoshRachlis) reported 5 minutes ago from Ottawa, Ontario

  @Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

• 
  Ali Ahmed (@aahmed826) reported 8 minutes ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

• 
  عبدlBasset (@chaabdelbasset) reported 11 minutes ago from Ottawa, Ontario

  @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

• 
  Dan Boudria (@danboudria) reported 15 minutes ago from Ottawa, Ontario

  @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

• 
  KK👨‍🦼🌈+they/them/he/his (@livingklife) reported 19 minutes ago from Ottawa, Ontario

  Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

• 
  Stephen Hanbury (@stephenhanbury) reported 35 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  Edgar Lozano (@edgarantonioloz) reported 38 minutes ago from Twin Elm, Ontario

  @Fidomobile what’s going on with the internet service in #SandyHill ?

• 
  💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported 41 minutes ago from Ottawa, Ontario

  @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

• 
  A.G.LEN (@AmmarGlen) reported 45 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  KK👨‍🦼🌈+ (@livingklife) reported 45 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 49 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 59 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 60 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aephraim Steinberg (@QuantumAephraim) reported 4 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Jim (@Jim_363) reported 8 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  TundeRich (@Dunumi) reported 10 minutes ago

  @Fidomobile @nsafiys Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

• 
  Masih (@masihhaha) reported 11 minutes ago

  @Fidomobile, I wish you, your AI garbage rep, and your whole system burn in hell. You pieces of shits, and your garbage support service are not good for nothing. I genuinely only wish the worst for you.

• 
  jessica phu (@JessicaPhu) reported 14 minutes ago

  @Fidomobile I scheduled a call back for the next day to change my account. I get the call back and the service rep hangs up on me or “disconnected”. Now I have to wait until tomorrow to schedule another call back. This isn’t available online, please can someone just help today?

• 
  Georgina Perez (@Georgin51424274) reported 15 minutes ago

  @Fidomobile is there anyone in customer service who is actually willing to help?

• 
  Canadian Crimes (@canadian_crimes) reported 16 minutes ago

  @Fidomobile how is reception even worse with 5g plus zero customer support

• 
  anon (@anon26747971223) reported 17 minutes ago

  @Fidomobile @Rogers your towers are sending wrong GPS locations to phones. People in canada are pinging off towers in Peru. It's been a real pain. It has been multiple people with Fido and Rogers. Could you please fix this?

• 
  Raphael Daniel (@RaphaelDan86238) reported 22 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

• 
  Buraaq (@Buraaq1976) reported 25 minutes ago

  @zeeinmilton @Fidomobile Bro, this is why I left them. I was a customer for over 20 years