Fido

Fido Outage Report in Stoney Creek, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stoney Creek, Ontario 11/19/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

  • claudio_stsc Claudio Stammitti (@claudio_stsc) reported from Burlington, Ontario

    @Fidomobile @FidoSolutions No one wants to be responsible to replace a defective phone while I'm wasting time and money on every "come back" or talk to fido or the store... All broken promises

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • EzeOnyedikachi6 Eze Onyedikachi Lucky (@EzeOnyedikachi6) reported

    @Fidomobile please how can speak to human customer representative and not an automated machine response.

  • HarlowJourney Harlow Journey (@HarlowJourney) reported

    @Fidomobile I think that your service is terrible. I am paying a premium and I cannot even make a call or receive a call right now. You allegedly have no reported outages. I have tried in multiple ways to contact your company, but it is impossible, and I do not say that lightly.

  • AJKuinckas72 Anthony J Krusinckas (@AJKuinckas72) reported

    @Fidomobile @FidoSolutions #RogersHelps This is bs now. Tried calling in and the damn AI keeps sending me to the wrong department. Scheduling a call back is ridiculous. This is the crappy service you can expect. I didn't send the wrong phone you did! Now fix it! #Telus #Bell

  • imsurenderk Surender Kumar (@imsurenderk) reported

    Hi, @Fidomobile, disappointed with the service & how issue is being handled. I have been using Fido for last 4 years and deserve better treatment. feel like being scammed. I hv ordered a device and got a faulty one. returned the device bt still forced to use a bigger plan

  • marthacanuck martha canuck (@marthacanuck) reported

    @FidoSolutions You know what? I’ve had it with @Fidomobile and @Rogers with the lack of “face to face” customer service. I’ve cancelled my account, even when the amount that I was billed was totally inaccurate. I will NOT recommend either of these companies to anyone. Thanks but no thanks.

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile I am still getting Fido bills despite having a deactivated account. Because of the deactivated account, I cannot reach customer service by phone or through your chat AI. Please help me.

  • jennvargg Jennifer Vargen (@jennvargg) reported

    @Fidomobile is the absolute worst . All friggin AI or you have to make am appointment to talk to someone in India or Morocco that knows nothing.

  • TheRollModel 👑 (@TheRollModel) reported

    @Fidomobile if I pay $60 4 2 wks - get stuck in 🇬🇩 due to the @AirCanada strike and have to pay another $60 for 2 wks when I could have did $70 for 30 days and u don't help a loyal customer... Lol I'm out!!!

  • meier_j Jeff Meier (Currently brainstorming) (@meier_j) reported

    @Fidomobile Satellite mobile beta experience is very poor so far. Received e-mail inviting to trial, @rogers account is required. Rogers/Shaw account not accepted. Creating new rogers account refers to phone number, called. It is main line with no clear path to account creation.

  • sunchiphater lilbert (@sunchiphater) reported

    Don’t use @Fidomobile !! I’ve been trying to complete a transfer of responsibility for the past 3 days in person and over the phone and am being told something different every time, with customer service reps constantly giving conflicting info. Might as well cancel at this point