Fido Outage Report in Stoney Creek, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (36%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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Claudio Stammitti
(@claudio_stsc) reported
from
Burlington, Ontario
@Fidomobile @FidoSolutions No one wants to be responsible to replace a defective phone while I'm wasting time and money on every "come back" or talk to fido or the store... All broken promises
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Craig
(@Craig17981815) reported
from
Hamilton, Ontario
@Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one
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Craig
(@Craig17981815) reported
from
Hamilton, Ontario
@KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator
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Kim McCarthy🍁
(@Kimmy1016) reported
from
Hamilton, Ontario
So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kate
(@Han2451012192) reported
@Fidomobile You know what? I’m not furious anymore. I think it’s very interesting. The supervisor was very rude but serious and looked like he got the universal truth on his side. He treated me as an enemy instead of a customer. I want to remind him “calm down”!
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Kate
(@Han2451012192) reported
@Fidomobile I contacted your customer service at 14:00 this afternoon +1 (888) 481-3436. The employee transferred me to a manager called Bianca. She’s quite rude. didn’t solve a problem for me and even yell at me at the end of conversation then hung off her phone call when I was speaking.
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mvik1808
(@mvik1808) reported
@Rogers My home internet with @Fidomobile @FidoSolutions is not working for more than an hour today. I am waiting to talk to an agent for over 1 hour and 40 mins now. I have no internet now. Tried all troubleshooting
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Rajveer Singh
(@rajveersinghsa) reported
@koodo Definitely, I will move to @koodo because @Fidomobile customer care executive promised me to provide JBL Tune 125 WTS but I haven’t received that. I called them then they said that we do not match offer with any provider. So why should I stick with Fido? I don’t have contract.
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Kate
(@Han2451012192) reported
@Fidomobile I’ve never experienced a horrible customer service like that. Unprofessional, hostile and crazy. This manager should be sent to a retraining program and teach her how to talk with a customer with courtesy!
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Lomingan🇨🇦
(@Lomingan) reported
@Fidomobile No internet in Thornhill since 12pm. Support says it will be fixed by 6 pm = 6 hours without internet on business day, when many customers are working from home. Amount and duration of outages have become unacceptable over the last few months. Moving to Bell.
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HassanReal
(@HassanReal18) reported
@Fidomobile Internet is down again in Thornhill 😣
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Manan Gandhi
(@Logicalfunda) reported
@Fidomobile Can u pls resolve issue 243524, on priority. It's been 21 calendar days since I have raised the issue and sent 2 reminders !!
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Devin Shipman
(@shipman_devin) reported
@Fidomobile What the point in having extras if all it ever lands on is the blank blue spot? Your service sucks on that part
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The Dabbler
(@The_Dabbler) reported
@FidoSolutions Is that even reasonable to ask given what I mentioned? Can I please chat with someone in high level customer service!? @Fidomobile #fido