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Fido

Fido outages and service status in Stoney Creek, Ontario

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  • Fido generated 0 outage signals in the last 24 hours around Stoney Creek, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stoney Creek, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • Kimmy1016
    Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

  • claudio_stsc
    Claudio Stammitti (@claudio_stsc) reported from Burlington, Ontario

    @Fidomobile @FidoSolutions No one wants to be responsible to replace a defective phone while I'm wasting time and money on every "come back" or talk to fido or the store... All broken promises

  • Craig17981815
    Craig (@Craig17981815) reported from Hamilton, Ontario

    @KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator

  • Craig17981815
    Craig (@Craig17981815) reported from Hamilton, Ontario

    @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

  • Kimmy1016
    Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Lianebisaillon
    liane bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed

  • Shrikan15918909
    Shrikant Gupta (@Shrikan15918909) reported

    Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

  • 1111SpiritualBb
    Anonymous (@1111SpiritualBb) reported

    I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

  • Shrikan15918909
    Shrikant Gupta (@Shrikan15918909) reported

    Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer

  • canadian_crimes
    Canadian Crimes (@canadian_crimes) reported

    @Fidomobile how is reception even worse with 5g plus zero customer support

  • EmdNojan306
    Nojan Emd (@EmdNojan306) reported

    @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

  • Sabisweet_s
    SM (@Sabisweet_s) reported

    @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

  • Ammazzato
    Joe Cicoria (@Ammazzato) reported

    @Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.

  • Jim_363
    Jim (@Jim_363) reported

    @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

  • lschira
    Leanne Schira (@lschira) reported

    @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu