Fido

Fido Outage Report in Burlington, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Burlington, Ontario 02/12/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Burlington, Ontario

The most recent Fido outage reports came from the following cities: Hamilton and Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaHamilton Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

  • L_Dworks Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario

    Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • OfficialNikunj Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

  • THENUTSY1 THEDONHAMMAR😡🇺🇸 (@THENUTSY1) reported from Oakville, Ontario

    @Fidomobile .noo no folk y o waited half hour in line MD still not working? Fooook y r heads crack heads mother fakers folk y y r forest then 3rd world countries folk y canada crack heads cosign heads folk y fido hire more people y thieves fog y

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • THENUTSY1 THEDONHAMMAR😡🇺🇸 (@THENUTSY1) reported from Oakville, Ontario

    @Fidomobile Fu k y y Chinese service. Customers? Folk y crack heads 2 days and y want bring my phone back to life fooooook. Yay number 55 line line? I shall line up y r managmeby and fry them snuffers COCIAN heads? Fooookkk yay hire more people y Fu k heads fooook. Yyyyu stoners

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

  • THENUTSY1 THEDONHAMMAR😡🇺🇸 (@THENUTSY1) reported from Oakville, Ontario

    @Fidomobile .y crack heads y tell us on phone all good and 2 days late no phoneM? What r y foked up hi Eads smoking stonersfoook y r crack heads up mamangemnt canada becane worst the 3rd world countries fooook y COCIAN capital of the world folk y teaduuuooosh scumbag

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • NastyinCDA Catch me if you can 💯🇨🇦🍁 (@NastyinCDA) reported

    Out of curiosity does @FidoSolutions @Fidomobile value their existing customers because I’ve been with Fido since 1999 and I communicated with the CRTC and they basically told me IN WRITING that there are better companies out there that respect people with hearing issues.

  • okg11996115 okg (@okg11996115) reported

    @Fidomobile You don’t care about your customer and make them wait on the line forever to get support

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @georgehuang_mrc @Fidomobile No provider would know how the data is being used, only that data was used. Privacy issues. Which app used the data should be measured by your phone. The providers only know total data used.

  • rks1919 RAVI KUMAR (@rks1919) reported

    @Fidomobile I haven’t received my bill for the cycle Aug 24 to Sept 24, 2021.. chatted and called multiple times at your support but haven’t got any resolution from last 10 days. Where is my bill??? How are you able to charge me without sending the bill over??

  • LFountainhead Lucy Fountainhead (@LFountainhead) reported

    Thanks @Fidomobile for NOT responding. I still have no Internet. Tried calling, waited an hour. When I tried another number the wait time was between 1hr 40 and 2hr 30. FANTASTIC customer service.

  • georgehuang_mrc George Huang (@georgehuang_mrc) reported

    @CircularLogic89 @Fidomobile Thanks. It’s iPhone and WiFi-assist was disabled. Home’s WiFi has been working well since I had been watching YouTube during that period. Any data should not go through cellular stream. @Fidomobile should have technical issues on billing system. It occurred a few times.

  • AmanpreetDeol9 Amanpreet Deol (@AmanpreetDeol9) reported

    i had 2.5 months of contract remaining with them . Can you please help !! @Fidomobile

  • vtrade4642 vtrade4642@gmail.com (@vtrade4642) reported

    @Fidomobile my device protection plan is increased without notify me and now I’m talking with customer care on live chat they are not giving proper answer only asking and confirming my email only. Every time when i talk with customer care i never get proper answer from your side.

  • _KumarAmit Amit Kumar (@_KumarAmit) reported

    @Fidomobile Hi Team. Recently my 1000 international free minutes have been discontinued on my two numbers. Being a loyal customer, I didn't expect it. Can you please have a look ?

  • georgehuang_mrc George Huang (@georgehuang_mrc) reported

    @CircularLogic89 @Fidomobile I refused @Fidomobile offer of 20G/$50 per month after I complained by chatting to its customers service.