Fido Outage Report in Burlington, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (29%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Burlington, Ontario
The most recent Fido outage reports came from the following cities: Hamilton and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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Khaled Miari
(@miari_khaled) reported
from
Oakville, Ontario
@Fidomobile worse experience ever ,almost to complete 5 yrs here with lot of slow Internet and bad coverage ,am trying to login and use internet but useless ,bad feeling to resist all this time ,I think it’s time to change the service provider :(
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Kim McCarthy🍁
(@Kimmy1016) reported
from
Hamilton, Ontario
@Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney
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Kim McCarthy🍁
(@Kimmy1016) reported
from
Hamilton, Ontario
So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out
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Craig
(@Craig17981815) reported
from
Hamilton, Ontario
@Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one
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Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek D
(@Abhishe16695751) reported
@Fidomobile Your website is very slow unable to see upgrade phone page.
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Akira
(@yu231233) reported
@akshayp2312 @Fidomobile @san_bains Fido customer solution people said they would call me back with confirmation or whatever, they never called back. Today, after two hours wait, an incompetent person put me back to the wait line. The chat service was cut off unless you keep typing. Being busy is not excuse.
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Samandeep bains
(@san_bains) reported
@Fidomobile worse customer service all day on hold
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kelly adams
(@kelly_auryne) reported
@Fidomobile @FidoSolutions two and a half hours on hold to be told "sorry we can't answer your call try again later" and disconnected. Worst service in a decade. so disappointed. Was trying to speak to someone before switching to another. there is busy - then there is that...
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Kirsty Pretorius
(@_kirstylee) reported
@Fidomobile I have had no mobile data service since Friday afternoon. Cannot get through to a live agent on chat. Spent 1h50 this morning holding for customer service. Cannot get through to technical support. In-store staff could not help. How do customers actually get support?!?
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Andrew Schuch
(@Schuchwun) reported
@JoelBennett @Fidomobile Broken today too. I got what sounded like a scam call about my bill. Tried to log in and it just logs you right out.
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Satwinder Singh
(@Satwinder7377) reported
@Fidomobile how come any new account can be generated on my email without my consent. It is direct invasion of privacy it is so stressing and customer service is not even responding. I need this to be resolved……….
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Brian Vanpee
(@TheRealBVP) reported
@Fidomobile your customer service is INFURIATING. 2.5 hours on hold, u asked 1 question then was told "Customer Service would know" and was out on hold for another 2.5 hours!! OMFG I'm switching. See ya.
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Masters2150
(@masters215000) reported
@Fidomobile I need account help, your chat doesn't work, and your phones are down with ONLY a french message and nothing in english, how the hell am I supposed to know whats going on?
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Akshay Patel
(@akshayp2312) reported
@Fidomobile @san_bains No you guys dont. Worst service ever seen!