Fido Outage Report in Burlington, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (58%)
-
Internet (27%)
-
E-mail (9%)
-
Total Blackout (3%)
-
Wi-fi (3%)
Live Outage Map Near Burlington, Ontario
The most recent Fido outage reports came from the following cities: Toronto and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
-
Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
-
THEDONHAMMAR😡🇺🇸
(@THENUTSY1) reported
from
Oakville, Ontario
@Fidomobile Fu k y y Chinese service. Customers? Folk y crack heads 2 days and y want bring my phone back to life fooooook. Yay number 55 line line? I shall line up y r managmeby and fry them snuffers COCIAN heads? Fooookkk yay hire more people y Fu k heads fooook. Yyyyu stoners
-
Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
-
hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
-
Palmateer's Mask ☘🇨🇦
(@jigs35) reported
from
Oakville, Ontario
@phil_157 @Fidomobile Every last bit of this is to cut jobs and reduce costs for the corporation. It's all at the expense of the consumer, who receives poorer service and yet no decrease in costs.
-
Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
-
Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
-
MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
-
Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
-
Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
-
It's Just Molly Okay
(@itsjust_molly) reported
from
Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
-
JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
-
THEDONHAMMAR😡🇺🇸
(@THENUTSY1) reported
from
Oakville, Ontario
@Fidomobile .y crack heads y tell us on phone all good and 2 days late no phoneM? What r y foked up hi Eads smoking stonersfoook y r crack heads up mamangemnt canada becane worst the 3rd world countries fooook y COCIAN capital of the world folk y teaduuuooosh scumbag
-
Craig
(@Craig17981815) reported
from
Hamilton, Ontario
@KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator
-
THEDONHAMMAR😡🇺🇸
(@THENUTSY1) reported
from
Oakville, Ontario
@Fidomobile .noo no folk y o waited half hour in line MD still not working? Fooook y r heads crack heads mother fakers folk y y r forest then 3rd world countries folk y canada crack heads cosign heads folk y fido hire more people y thieves fog y
-
Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
-
Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
-
Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
-
Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Arushi
(@tanu_arushi) reported
@Fidomobile without my acknowledgement, my add-ons were removed by suggesting a new plan on call. Customer executive didn't tell at that time. What I got was an mail in my junk folder that I got to know after 45 days when charged 281$ for long-distance. Unprofessional behavior
-
Irena Li
(@Aquairena) reported
@Fidomobile Your call center manager screwed my day. I have never seen my husband talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”
-
Allie Jay
(@AllieJayIsHere) reported
@Fidomobile getting charged long distance every month for local number. Have been credited twice now. It is 5 minutes from home. It is LOCAL. We are in 519 and number is 226. Please DM me for number so you can fix this in your end. Tired of wasting time to get credit each month.
-
Irena Li
(@Aquairena) reported
@Fidomobile I decide to pay more with @TELUS for better service and correct bills. Very frustrated with your service😠😠😠
-
Sophia Ceva
(@CevaSophia) reported
@Fidomobile it's ridiculous that when I call Fido pretending I'm a new customer my call is processed within seconds but when I say I am existing customer I have to book an appointment days ahead to speak to someone. #FidoSucks
-
Seonhosii1972
(@seonhosii1972) reported
@FidoSolutions @Fidomobile I would only like to speak with Pinal and no one else. She’s the agent who helped me closed and cancel my account on Dec 23, 22. I have already tried to resolve this issue twice with other agents but am only finding different excuses.
-
Irena Li
(@Aquairena) reported
@Fidomobile Your call center manager screwed my day. I have never seen my husbands talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”
-
A
(@aaayjc) reported
@Fidomobile fix your damn network
-
Saffina Jinnah
(@saf15) reported
in a wild turn of events i just received excellent customer service from a fido rep named daniel on live chat @Fidomobile i really appreciate his patience and sleauthing and problem solving! its not just becaus i got the solution i needed but because he took time to understand :)
-
Alexandra
(@Puchita97) reported
@Fidomobile your agent has me on a 30 minute hold. Can I get some help please?