Fido Outage Report in Burlington, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (42%)
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Total Blackout (7%)
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E-mail (3%)
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Wi-fi (1%)
Live Outage Map Near Burlington, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Palmateer's Mask ☘🇨🇦 (@jigs35) reported from Oakville, Ontario
@phil_157 @Fidomobile Every last bit of this is to cut jobs and reduce costs for the corporation. It's all at the expense of the consumer, who receives poorer service and yet no decrease in costs.
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Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Jay Goodman (@wd78pp) reported from Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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THEDONHAMMAR😡🇺🇸 (@THENUTSY1) reported from Oakville, Ontario
@Fidomobile .noo no folk y o waited half hour in line MD still not working? Fooook y r heads crack heads mother fakers folk y y r forest then 3rd world countries folk y canada crack heads cosign heads folk y fido hire more people y thieves fog y
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hot potato (@_parab0la) reported from Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Goli 🦸🏻♀️ (@golrokhbahri) reported from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Derrel (@SDerrel) reported from Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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JP (@JarylleAdriane) reported from Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Romi Joshi (@LooseRomi) reported from Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
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Nexonta Tech (@Hewster333) reported from Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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Free (@CanadaMate) reported from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
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MJE (@Brand_scientist) reported from Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Free (@CanadaMate) reported from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Brent L (@JaikeanTwins) reported
Hey @Fidomobile after today, I will be not renewing our families contact's with you after charging me over $500 in a cancellation fee for a "referbished" phone. I'm done...... Sincerely A Pissed off customer
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Sidhant Wadhwa (@Its_Wadhwaaa) reported
@Fidomobile Kudos to the Fido customer support. #SuperQuickResolution I am glad I opted for Fido as my first connection in Canada :)
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bigbadcliff (@bigbadcliff) reported from Gananoque, Ontario
How can a Canadian Telecom company NOT have a data only plan that goes above 4 gigabytes??? 21 year customer asking. Will you let me walk? @Fidomobile @FidoSolutions @fido
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Manick Pillai (@Manick_Pillai) reported
@Fidomobile extremely disappointed with my recent chat with support. Your back office team did not honour a previous price and I have been charged more without being informed on increase. Planning to move out once the contract experies. Long time Fido client.
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maven🌸sekhon (@MavenS13) reported
@Fidomobile @FidoSolutions your customer service is ******* trash, like the absolute worst, y’all don’t know how to do your jobs at all i swear
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stunned (@stunner____) reported
@FredDouglasssss @Rogers @Fidomobile A couple? They shut down a whole radio station MID AIR #disrespectful
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G (@travelg12) reported
@Fidomobile @FidoSolutions You would think after an hour on hold that you would get a option to get a call back, but no way just hold and wait till customer s hang up out of frustration. Ridiculous!
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Kris (@Kris_lings) reported
@Fidomobile Very UNHAPPY, TERRIFIED, as a new customer I signed up recently. You guys messed up my account so bad after activating my new number and updating my friends, family, bank and other accounts with it. Now I had to cancel it after 5 days. 1/3
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Kelland Fairweather (@k_design7) reported
hey @Fidomobile Whats going on with your services? I keep getting a "We hit a snag" alert whenever I try to log into the website or app. Ive changed my password many times, different computer and cleared my history. No Luck. And your 1-888-481-3436 was no help
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Rodrigo García Rojas (@roddropsdimes) reported
Very disappointed on @Fidomobile’s customer service telling me that I should’ve requested long distance call added to my line prior to incurring in those charges. I guess I’ll have to do a better job at scheduling family emergencies during the pandemic?