Fido Outage Report in Burlington, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (64%)
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Internet (24%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Live Outage Map Near Burlington, Ontario
The most recent Fido outage reports came from the following cities: Toronto and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Nourish
(@nourishnew) reported
from
Lorne Park, Ontario
@Fidomobile @FidoSolutions Any outage in Mississauga. Home internet not working.
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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Wilmer Cørønadø
(@MortifExtol) reported
from
Oakville, Ontario
Dear @Fidomobile, there's no online services for prepaid users, there's no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I can't believe that the (only) solution is to switch to postpaid! Thank you!
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Wilmer Cørønadø
(@MortifExtol) reported
from
Oakville, Ontario
Dear @Fidomobile, your website offers nothing for prepaid users, there is no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I cannot believe that the (near) solution is changing to postpaid! Thank you!
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Chintan Gujarati
(@chintan_guj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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RAVI SHARMA
(@itzravisharma) reported
@Fidomobile FIDO is One of the worst … don’t go for it folks.. what you will get as loyalty is … weekend without home internet with no one there to help from FIDO
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Rahul islam
(@Rahulakafrozen) reported
@Fidomobile hey i am a fido customer and I am little bit disappointed with your recharge plan i am paying 52 for 8 gb however my friends are getting the same by paying less
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PARTH DODIYA
(@PARTHDO30967151) reported
@Fidomobile I ordered Galaxy z flip 3 a month ago.. I still not received anything from Fido.. Very disappointed with the service. I live in Kitchener Ontario. Please reply.
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chris kevin fernandez
(@chriskevinfern2) reported
@Fidomobile winback called me a week back to discuss a deal to comeback to the fido network. Now for the same reason I can't reach them back and there is no a particular number to contact them. @FidoSolutions could you please help to figure out.@Fidomobile
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TammamAwad
(@dotnixdevil) reported
@Fidomobile I sent you a DM but your customer service representative is not helping me solving my issue @Fidomobile
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Morgan (Elle/Her)
(@odballAstro) reported
@Fidomobile I have spent the last year trying to cancel my data stick and was under the impression I had. Today an agent called me claiming I owed 119$ for a product I cancelled, tried to get me to pay it and then transferred me to a different department which then hung up. what?
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RAVI SHARMA
(@itzravisharma) reported
@rogers @Fidomobile how can you keep customers out of internet for 6 hrs in 21st century.. check your records for L6P 2Y7 … such a shame .. pathetic service provider
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Lou
(@UncleLouLovesYa) reported
@Fidomobile hey PRO TIP. WHEN IM MAKING A PAYMENT ARRANGEMENT AND TELL YOU WHAT I CAN PAY, MY REP ASKING ME "IS THAT ALL YOU CAN PAY" OR "WHEN CAN WE EXPECT THE NEXT PAYMENT" IS 👏 NOT 👏 APPROPRIATE 👏 I OWE 82 DOLLARS AFTER 7 ******* YEARS OF SERVICE. **** YOU
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Chana Posen
(@cposen) reported
@Fidomobile I’ve been told my billing issue will be fixed since December but still nothing - this is getting very frustrating