Fido

Fido Outage Report in Burlington, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Burlington, Ontario 02/16/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Burlington, Ontario

The most recent Fido outage reports came from the following cities: Hamilton and Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaHamilton Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • THENUTSY1 THEDONHAMMAR😡🇺🇸 (@THENUTSY1) reported from Oakville, Ontario

    @Fidomobile Fu k y y Chinese service. Customers? Folk y crack heads 2 days and y want bring my phone back to life fooooook. Yay number 55 line line? I shall line up y r managmeby and fry them snuffers COCIAN heads? Fooookkk yay hire more people y Fu k heads fooook. Yyyyu stoners

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • OfficialNikunj Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

  • THENUTSY1 THEDONHAMMAR😡🇺🇸 (@THENUTSY1) reported from Oakville, Ontario

    @Fidomobile .y crack heads y tell us on phone all good and 2 days late no phoneM? What r y foked up hi Eads smoking stonersfoook y r crack heads up mamangemnt canada becane worst the 3rd world countries fooook y COCIAN capital of the world folk y teaduuuooosh scumbag

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • L_Dworks Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario

    Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

  • AwkwarDsouza Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • adigupta88 Aditya Gupta (@adigupta88) reported

    @Fidomobile ...when a customer does not make a payment, you are after his or her life to ensure payment is made. However, when you have to make a payment to your customer, you will ensure to not make the payment and torture your ex-customer.

  • ThejideGrand XO🧔🏼 (@ThejideGrand) reported

    This @Fidomobile customer service doesn't wanna call the manager, she put me on music for almost 30mins. no hello no nothing yet i pay over $250 monthly. uhm

  • DrGautamGhosh_ Dr Gautam Ghosh (@DrGautamGhosh_) reported

    Hello @Fidomobile your policy is against the Charter of Rights of Canada and devoid of #transparency What you want ? You rectify it or matter rests in People’s Court ? When you give people a plan : you are liable to inform customer when plan ends @natale_joe

  • Manick_Pillai Manick Pillai (@Manick_Pillai) reported

    @Fidomobile extremely disappointed with my recent chat with support. Your back office team did not honour a previous price and I have been charged more without being informed on increase. Planning to move out once the contract experies. Long time Fido client.

  • MavenS13 maven🌸sekhon (@MavenS13) reported

    @Fidomobile @FidoSolutions your customer service is ******* trash, like the absolute worst, y’all don’t know how to do your jobs at all i swear

  • travelg12 G (@travelg12) reported

    @Fidomobile @FidoSolutions You would think after an hour on hold that you would get a option to get a call back, but no way just hold and wait till customer s hang up out of frustration. Ridiculous!

  • DMissBecky Becky♥ 🇭🇹 (@DMissBecky) reported

    I’m a good customer and I always pay on time. So much to for being a loyal customer! @virginmobilecan Maybe @Fidomobile will appreciate that!

  • Kumayl18705359 Kumayl (@Kumayl18705359) reported

    @Fidomobile @FidoSolutions I left Canada, through my Sim card but they kept charging me. There is no customer service number on their website no live chat. Social media platforms take ten forms to fill for them to answer.

  • DivyaHuria Divya Huria (@DivyaHuria) reported

    @Fidomobile You have a very poor customer support.I made an order with you for porting my SIM from Chatr where your team told me there is no set up fee however my bill shows 45$ setup fee.I ws misinformed before making purchase and now I am told it will be reversed in 3 months

  • adigupta88 Aditya Gupta (@adigupta88) reported

    @Fidomobile you guys are such liars...each time a call back is promised and nobody calls back. Your systems are worst in the industry and keep torturing your ex-customer and be known in the industry for that