Fido

Fido Outage Report in Burlington, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Burlington, Ontario 12/24/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burlington, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • iamdieroiramor rr. (@iamdieroiramor) reported from Toronto, Ontario

    @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • AndreaVelez93 Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario

    @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

  • miari_khaled Khaled Miari (@miari_khaled) reported from Oakville, Ontario

    @Fidomobile worse experience ever ,almost to complete 5 yrs here with lot of slow Internet and bad coverage ,am trying to login and use internet but useless ,bad feeling to resist all this time ,I think it’s time to change the service provider :(

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

  • MortifExtol Wilmer Cørønadø (@MortifExtol) reported from Oakville, Ontario

    Dear @Fidomobile, your website offers nothing for prepaid users, there is no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I cannot believe that the (near) solution is changing to postpaid! Thank you!

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • SarahPSmart Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • danwarren6 Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Darsound90 dar (@Darsound90) reported

    @Fidomobile do I get a refund for the outage cuz it has caused a lot of issues with work from home. if my payment was late you would charge me for it. 7 Fido phones in the house all down. So I guess I am back in 80s before we had cell phones.#slowservice #fidooutage #FIDO

  • AtPar71 Atul (@AtPar71) reported

    @FidoSolutions @Fidomobile It has been more than 6 hrs that network not working!!!

  • Pasta2Maria Maria Pasta (@Pasta2Maria) reported

    @legitmarino @Fidomobile Hey Fido!!! Please fix the outage sooner than later ! It has been since last night with no phone service and unacceptable! Why is it taking so long?? This is crazy!

  • AtPar71 Atul (@AtPar71) reported

    @FidoSolutions @Fidomobile When will the network be back, we are loosing business and hurting our work, it is very sad that we have to depend on FIDO!

  • shuucksx SHUKRI (@shuucksx) reported

    THIS IS UNPROFESSIONAL AND GHETTO AS HELL! @Fidomobile @FidoSolutions FIX IT!!!!!!!!!!!!

  • VershininAdrian Adrian Vershinin (@VershininAdrian) reported

    @Fidomobile @Rogers you made me miss a critical medical SPECIALIST CALL because of your service outage! No heds up. No text warning! 15 years I have been with you! @TELUS you want it? #horribleservice #zeroaccountability

  • ThisisBinoy B I N O Y 🏎 (@ThisisBinoy) reported

    Brokerage account has two-factor authentication and each time I try to log in, it sends SMS on my phone. @Fidomobile @FidoSolutions is down since 12 hours and I can't access my stocks because of this ****** mobile service. No wifi in the world can help with this.

  • Deaner9051 Dull Jack (@Deaner9051) reported

    @Rogers @Fidomobile If mobile data and service is down, how am I able to still see my billing in the app? Why is this taking so long you ****** my whole day. Along with millions of others. We don't understand how this is not fixed. In the last decade this has never happened.

  • MeltedChrome Mike C (@MeltedChrome) reported

    @Rogers @RogersHelps @Fidomobile You folks charge WAY too much for a whole day of service outage to be considered even remotely acceptable. Fix your ****.

  • ada_obioha Ada (@ada_obioha) reported

    @Fidomobile y'all are definitely not charging the highest cellphone bill for the whole country to be out of service for the entire day.