Fido

Fido Outage Report in Burlington, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Burlington, Ontario 10/28/2025 17:45

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (46%)

    Phone (46%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Burlington, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

  • miari_khaled Khaled Miari (@miari_khaled) reported from Oakville, Ontario

    @Fidomobile worse experience ever ,almost to complete 5 yrs here with lot of slow Internet and bad coverage ,am trying to login and use internet but useless ,bad feeling to resist all this time ,I think it’s time to change the service provider :(

  • AwkwarDsouza Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • OfficialNikunj Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

  • aintyourcuppa KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Vishnouu Vishnu Gupta (@Vishnouu) reported

    @Fidomobile @RogersMobileCa Didn’t get refund for the July 8 outage.

  • gravisan gravisan (@gravisan) reported

    @Fidomobile I accepted your 'win-back' offer in-spite of my bad previous experience, however after four weeks - I still haven't received any response. I shouldn't have to waste my time to, maybe I should have listened to my better judgement and ignored your offer.

  • shollins77 Sarah Hollins 😷🇨🇦♈️🐾 (@shollins77) reported

    @Fidomobile just credited me an extra 5GB of data for 6 mo. No charge. For being a loyal customer. And that’s why I’ve been with them for 14yrs. Thanks!

  • KBenitaa Benita (@KBenitaa) reported

    @Fidomobile do your supervisors like putting people on hold without warning them of the possible wait time or even checking in on them. Like what Rubbish is this? Customer service POUBELLE

  • John_nye77 John Nye (@John_nye77) reported

    @Fidomobile why do you make it Impossible to speak to a live person for billing support?? The Phone# just redirects to a chat bot! How is a chat bot supposed to refund me for erroneous billing charges?

  • hmendes00 Hugo Mendes (@hmendes00) reported

    My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)

  • ankyc14 4N-K1T [3TC] (@ankyc14) reported

    Hello @Fidomobile, I've been unable to access my data for almost a week now and I've tried all options through the automated live chat - I asked to be connected to a specialist, but it wouldn't let me - not sure what's going on, I'm the only one seeing this issue - plz help, thx!

  • seanfordyce Sean Fordyce (@seanfordyce) reported

    @_harmonyxo @Fidomobile @TELUS Over an hour on hold. Constant needing to call to deal with broken promises, now a new plan to gouge customers with credit card processing fee. Bell and Rogers are awful. Find a small company, lowest price you can.

  • NadeemAhmadhere Nadeem (@NadeemAhmadhere) reported

    @Fidomobile Well , i guess you need to add a factor in your algorithm that targets customers who would value it most. Isn’t that what traditional marketing sense is all about ? In your case , intention seems to be target the customer who will never use the promo!!!

  • OWirkus Oliver Wirkus 🇨🇦🇩🇪 - (Stand with 🇺🇦) (@OWirkus) reported

    @misterbumface @Fidomobile They will tell you that you should have called them prior to traveling abroad to turn off Fido Roaming. I think that is illegal as Fido Roaming charges are NOT linked to a specific service they provided. POOR USER EXPERIENCE!