Fido Outage Report in Burlington, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Live Outage Map Near Burlington, Ontario
The most recent Fido outage reports came from the following cities: Toronto and Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Milton |
||
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Kim McCarthy🍁
(@Kimmy1016) reported
from
Hamilton, Ontario
So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Kim McCarthy🍁
(@Kimmy1016) reported
from
Hamilton, Ontario
@Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney
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Khaled Miari
(@miari_khaled) reported
from
Oakville, Ontario
@Fidomobile worse experience ever ,almost to complete 5 yrs here with lot of slow Internet and bad coverage ,am trying to login and use internet but useless ,bad feeling to resist all this time ,I think it’s time to change the service provider :(
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Braganza
(@kevinsbraganza) reported
@Fidomobile @FidoSolutions made me shell out $105 for a @Google Pixel 4a that died on me. My phone wasn’t under warranty but neither Google nor Fido had a solution to get the device repaired. I was compelled to pay off the device balance for a dead phone. Customers be aware.
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TR Bridge
(@UnrealTRBridge) reported
@Fidomobile I 1/2 don’t like to do this sort of social media shaming, but after multiple attempts to sort out a payment issue and being constantly steered towards “virtual assistants“ that are manifestly, unable to solve the problem… (cont’d)
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Vinamra Saxena
(@imVinamraSaxena) reported
@Fidomobile Company that doesn’t care about customers. Loyal customer are joke for them. They are looting customers and no promises are met. If anyone is listening to this reach out to me.
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lisa
(@lisaeoxox) reported
@Fidomobile horrible company. Harrassing me over and over for money when I told them I can't afford to pay the full amount. So I guess they expect me to rob a bank?
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Nelles❤️
(@3_3N3_3) reported
@Fidomobile @FidoSolutions Is there an outage in Brampton or something?
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💛
(@vYQ0RysRwRPNhMA) reported
@Fidomobile Signed contract for $35 per month, but was charged $41.77, we have been asked to go back and forth between the store and the hotline without any resolution. Sent you message to tell you the details, please resolve the issue as soon as possible. Many thanks!
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LY
(@QZTAcct) reported
@Fidomobile I barely use my phone. I basically pay you people 10 bucks for every call I make, and you people can't do something as simple as just billing me correctly? Twice now I've been charged a low balance top up hours after a monthly top up. Fix your ****** systems.
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Kamal Parekh
(@kamalparekh01) reported
@Fidomobile worst service and client service people. Highly unprofessional behaviour. I’m feeling frustrated, annoyed and shall never recommend Fido. It seems they sell contact info to others as I started getting spam calls and casino messages after moving to Fido.
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Rrrrrrrrrrrrr
(@Rita380) reported
@Fidomobile Lol be a better customer friendly company. I’ve endured to many years of being overcharged for peanuts on my data plan. Do me a fa or tho, put me on the do not contact list to beg me back, I’ll never return to Fido again. I’m taking my phone number and leaving you the dog.
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Mark Chown
(@mpchown) reported
@FidoSolutions @Fidomobile internet down in ajax... Really hoping to watch the #NBAAllStar game...