Fido

Fido Outage in Burlington, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Burlington come from postal codes L7M.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Burlington, Ontario

The following chart shows the number of reports that we have received about Fido over the past 24 hours from users in Burlington and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Fido Outage Chart in Burlington, Ontario 12/08/2022 12:45

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 68.55% Internet
  • Phone 14.17% Phone
  • Wi-fi 12.29% Wi-fi
  • Total Blackout 2.55% Total Blackout
  • E-mail 1.88% E-mail
  • TV .55% TV

Live Outage Map Near Burlington, Ontario

The most recent outage reports and issues originated from Toronto, Burlington, Stoney Creek, Hamilton, Oakville and Milton.

Loading map, please wait...
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:
  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

  • DinoMani2 Dino Mani (@DinoMani2) reported from Toronto, Ontario

    @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

  • MortifExtol Wilmer Cørønadø (@MortifExtol) reported from Oakville, Ontario

    Dear @Fidomobile, there's no online services for prepaid users, there's no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I can't believe that the (only) solution is to switch to postpaid! Thank you!

  • MortifExtol Wilmer Cørønadø (@MortifExtol) reported from Oakville, Ontario

    Dear @Fidomobile, your website offers nothing for prepaid users, there is no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I cannot believe that the (near) solution is changing to postpaid! Thank you!

  • iamdieroiramor rr. (@iamdieroiramor) reported from Toronto, Ontario

    @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

  • AndreaVelez93 Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario

    @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

  • SarahPSmart Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • danwarren6 Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • SahajGupta25 Sahaj Gupta (@SahajGupta25) reported

    @Fidomobile you guys can't harass your customers like this if you guys don't solve my problem i am going to change my connection and to the people who i have refered to @Fidomobile i will make their connection too

  • SahajGupta25 Sahaj Gupta (@SahajGupta25) reported

    My account got suspended even after making all the payments on time i am unable to contact my family and i am suffering problem to use google maps because internet is also shut down by @Fidomobile i have also made a call at @FidoSolutions but they are not picking up

  • sibaditya Sibaditya Maiti (@sibaditya) reported

    @Fidomobile @FidoSolutions For my account number 917880214 I have been charged for full month where as I disconnected on 22nd Nov. Please help to refund the extra amount charged on my credit card.

  • AKBeingHumanTO Being Human (@AKBeingHumanTO) reported

    @FidoSolutions @Fidomobile you have also disabled the raise a concern form option. Absolute no way to reach customer care via phone or twitter. Over a month of painful customer service experience. No listeners !! @CRTCeng

  • CxoxMarie CassandraMarie (@CxoxMarie) reported

    @n0_usernme @Fidomobile @FidoSolutions No I don’t I only have the xs max so it’s been a while since I upgraded lol as long as my phone works then I really don’t care to jump into the trending model but I wanted to treat my self to a new one lol

  • DeborahAncel Deborah Ancel (@DeborahAncel) reported

    @Fidomobile Your attempt to correct my contract has gotten me a charge for $112 for one day of service. No one can fix this? It was supposed to be $1.50!

  • ManishReddyKot1 Manish Reddy Kotha (@ManishReddyKot1) reported

    Why is @Fidomobile such a scam?? You give $5 off offers and keep charging hundreds of dollars without us knowing.Worst job. Account# 921051199. Talked with manager 'Juan'. He can do nothing in this.

  • ribbiliy5 Ribbiliy (@ribbiliy5) reported

    @ehsanbutt @Fidomobile It is way worst than that. Fido extra fees appear in you invoice out of blue: $50 charge fees for walking out of family plan, $50 service charge for transfer of responsibility $50 service charge for setting wireless account All that to switch to your own account. Profit pile up

  • ribbiliy5 Ribbiliy (@ribbiliy5) reported

    @Fidomobile @FidoSolutions Any alert about Fido extra fees customers pay right left and center. The $50 service charge for walking out of family plan, another $50 fees transfer of responsibility (what ?!), $50 fees for setting wireless account. All that just to have your own line instead of family plan

  • linesbylyons Dawn (@linesbylyons) reported

    @FidoSolutions @Fidomobile It was someone else from Fido who began the PM conversation a month ago to try to get help that still has not been received. I appreciate that now is a busy time but this started in October so there’s no excuse for the fact this customer is still waiting.