Fido Outage Report in Burlington, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Live Outage Map Near Burlington, Ontario
The most recent Fido outage reports came from the following cities: Milton, Toronto, Burlington and Oakville.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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StevieB (@stevetogm) reported from Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario
@Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney
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Khaled Miari (@miari_khaled) reported from Oakville, Ontario
@Fidomobile worse experience ever ,almost to complete 5 yrs here with lot of slow Internet and bad coverage ,am trying to login and use internet but useless ,bad feeling to resist all this time ,I think it’s time to change the service provider :(
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Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario
So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out
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Craig (@Craig17981815) reported from Hamilton, Ontario
@Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one
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Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Jada Shada Hudson (@jadashada) reported from Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Reena Kara (@reena_kara) reported from Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Senwung Luk (@fysl) reported from Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Juhi Apte (@Jwoohoo) reported from Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Senwung Luk (@fysl) reported from Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Jada Shada Hudson (@jadashada) reported from Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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ian brewster (@ian_m_brewster) reported
@Fidomobile leaving me on hold for an HOUR while trying to cancel my service is the kind of petty i almost respect
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Babita thakur (@Babitathakur014) reported
Having lots of issues with @Fidomobile bill but no one cares they make people wait for so long that people stop botherjnv them. It seems like a huge mistake on migrating from another provider. Very bad service and no one cares
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Ribbiliy (@ribbiliy5) reported
@ehsanbutt @Fidomobile It is way worst than that. Fido extra fees appear in you invoice out of blue: $50 charge fees for walking out of family plan, $50 service charge for transfer of responsibility $50 service charge for setting wireless account All that to switch to your own account. Profit pile up
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Akshay Patel (@akshayp2312) reported
@Rogers @Fidomobile Do you guys really care about your customers. I wanted a resolution .since 8 days i ma trying to reach you guys. Do we have any senior specialist who can get me help?
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Dawn (@linesbylyons) reported
@FidoSolutions @Fidomobile It was someone else from Fido who began the PM conversation a month ago to try to get help that still has not been received. I appreciate that now is a busy time but this started in October so there’s no excuse for the fact this customer is still waiting.
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Nikki A. (@babeequeensings) reported
@Fidomobile Q: I would like to know where exactly does it state on your mobile app that customers require a Photo Id for in person service? 🤔👀😐
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sky (@iskyi) reported
@FidoSolutions @Fidomobile What happened your customer service? I had a interaction # and I sent DM yesterday (2:29pm) and No one is responding to my request until now. How long do I have to wait more?
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Jyoti Prakash (@JYOTI_PRAKASH90) reported
Having worst ever experience with @Fidomobile @FidoSolutions in my entire life. The offers you give is nothing but scam! And to reach out to your customer solution person is mission impossible!
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Emilee Zamec (@zamzam_77) reported
@Fidomobile no wifi in five days and 3 of your agents have not been able to help me. Please explain
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Amin (@microupnup) reported
@Fidomobile Don't buy device protection from @Fidomobile.. it's a scam! Have been waiting for 2 weeks to get my phone fixed.. Likewize by fido charged me $120 (on top of $19 monthly fee) for an appointment to fix my phone at my house today and no technician showed up today!