Fido

Fido Outage Report in Burlington, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Burlington, Ontario 02/28/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Burlington, Ontario

The most recent Fido outage reports came from the following cities: Toronto and Hamilton.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaHamilton Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • OfficialNikunj Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • AwkwarDsouza Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

  • miari_khaled Khaled Miari (@miari_khaled) reported from Oakville, Ontario

    @Fidomobile worse experience ever ,almost to complete 5 yrs here with lot of slow Internet and bad coverage ,am trying to login and use internet but useless ,bad feeling to resist all this time ,I think it’s time to change the service provider :(

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

  • aintyourcuppa KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sheriffalimi_ Sheriff Oladimeji Alimi (@sheriffalimi_) reported

    I have been on the phone waiting for @Fidomobile customer support for over 2 hours now. What is with this wait time, do better @Fidomobile

  • ubz_ab S (@ubz_ab) reported

    @Fidomobile @FidoSolutions I moved to the US and called to switch to a plan that was suitable for me. However, the next day, I got no service, SIM swap to another phone gives a message that my SIM isn't registered to the network. Now I can't call customer service for assistance

  • mohitsamant Mohit Samant (@mohitsamant) reported

    @Fidomobile Can you provide an update on the outage connected to case C172974887? I'm located in Mississauga, L5R 4E7 and I was told by the chat representative the outrage should be fixed soon.

  • rubenchini Ruben Cordero (@rubenchini) reported

    what is happening with @Fidomobile ? got tired of offering a good service?

  • mvinica Vinica Mordani (@mvinica) reported

    @Fidomobile @FidoSolutions After being a loyal customer for 4+ years, was asked to pay $350 extra that I have been scammed for. Support team manager was rude, refused to solve the issue & was ok if I switch to another service provider. Did not expect this !! Goodbye forever!

  • UnidentifiedJC Jon... 🤔 (@UnidentifiedJC) reported

    @Fidomobile beyond disappointed in your service lately… I’ve reached out to Fido 3 times In the past week to activate a service… how hard is it to make a SIM card available? Paying customer for years

  • nikitadadlani Nikita Dadlani (@nikitadadlani) reported

    @Fidomobile I bought a mobile and ported to Fido on Dec 27. The phone did not show up until today on my account (I've following up every other day on calls). Now I got an email that it's added but it doesn't have the boxing day deal, neither does it reflect the downpayment. HELP!

  • kishore24nitw Kishore (@kishore24nitw) reported

    @Fidomobile Fido is not resolving issues and trying to exploit customers. Especially students. Please don’t take their devices and fall for them.

  • elliotmma1 Elliot🇧🇷🇨🇦 (@elliotmma1) reported

    @FidoSolutions @Fidomobile I’d like to cancel my plan. I haven’t used it yet though..

  • aman6405 aman640 (@aman6405) reported

    Hey @Fidomobile team, I have struggling to get resolutions to my issues from your customer support team. It sucks, I'm so much frustrated with the level of service that although a am a new customer on your network, I am evaluating to cancel the services.