Fido Outage Report in Burlington, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Burlington, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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It's Just Molly Okay
(@itsjust_molly) reported
from
Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Palmateer's Mask ☘🇨🇦
(@jigs35) reported
from
Oakville, Ontario
@phil_157 @Fidomobile Every last bit of this is to cut jobs and reduce costs for the corporation. It's all at the expense of the consumer, who receives poorer service and yet no decrease in costs.
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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🌹HauteMess
(@xocutthroat) reported
from
Toronto, Ontario
@Fidomobile Fido could really **** up ya credit
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Vipin Pharkya
(@VipinPharkya) reported
Been trying to contact @Fidomobile support team for the past 2 weeks. Getting H+ and 3G data instead of 4G. Anyone know how can I change carriers?
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Gee Host
(@HWMGhost) reported
@Fidomobile @RogersMobileCa Not happy with the current state of your service. Over 100 a month and data is still slow and won't load Twitter and YouTube. Switching up
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Jeremy Zhao 🇺🇦
(@jzfromcalgary) reported
Got my bill and there was no credit from @Fidomobile for the outage. Why let us down even more?
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Kattrailruns🇨🇦
(@minigoldendoodl) reported
So I get an email from the CEO of Rogers informing me I’ll be receiving a credit equivalent of 1 day on my cell phone bill for the #rogersoutage. (Whoop-d-do) I get my bill today from @Fidomobile with no discount! #wtf!!! Anyone else experience this?
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Azad
(@Azad63356444) reported
@Fidomobile we are canceling are service after worst Customer care experience...Dorks working as agents.
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Kyle Fortch
(@Kfortch) reported
It’s actually embarrassing how bad @Fidomobile customer service is. And their network in general. Switching companies ASAP! Maybe to one that doesn’t lose service for days. Who should I go with ? @Bell_Support maybe?
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hyperbolbri
(@astrobri) reported
It is super fun* that @Fidomobile 's page to report a lost phone gives a 404 error, as does any attempt to make a service request on my device protection. I wonder if after last month's fiasco they just... decided not to let anyone contact them?
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thilakam rachuri
(@Tr_1815) reported
I was on the call for almost 3 hours and yet there is no proper answer. The problem was, @Fidomobile didn’t charge for all the airlines toll free calls. @Fidomobile choose randomly to charge the bill three times more than the choose plan. #needresponse
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🥄
(@fannypannym) reported
Literally @Fidomobile customer service almost made me cry because the man on the chat was being very dismissive and rude. I might end my 5 year “loyalty” with them sorry for posting this but i just need to rant to someon
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🏑
(@HocKeysidhu) reported
Furthermore, if the customer returns back to Fido, they will charge the same connection fee they already charged. Why does a customer have to pay connection fees multiple times for the same operator? Why @Fidomobile is not doing a fare #telecom business ?? #rogersoutage