Fido

Fido Outage Report in Whitby, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Whitby, Ontario 07/03/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Live Outage Map Near Whitby, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto E-mail
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • chintan_guj Chintan Gujarati (@chintan_guj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

  • DinoMani2 Dino Mani (@DinoMani2) reported from Toronto, Ontario

    @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

  • iamdieroiramor rr. (@iamdieroiramor) reported from Toronto, Ontario

    @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

  • AndreaVelez93 Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario

    @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

  • SarahPSmart Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • danwarren6 Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • aintyourcuppa KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • WTFisG0ing0n16 WTFisgoingon (@WTFisG0ing0n16) reported

    @Fidomobile A call back doesn’t help me. I already tried that. I couldn’t understand the guy who called me. I want to simply make a change to my account that i can’t do online. I’m at the point where i want to cancel my Fido lines

  • WTFisG0ing0n16 WTFisgoingon (@WTFisG0ing0n16) reported

    @Fidomobile But I need to request a call back. I want to call someone and fix my plan

  • WTFisG0ing0n16 WTFisgoingon (@WTFisG0ing0n16) reported

    @Fidomobile What’s the number to cancel my account?

  • gurdevdhanoa Gurdev (@gurdevdhanoa) reported

    What the hell is going on with @Fidomobile ? My mobile internet isn’t working at all! I’ve been trying to call customer care and instead of helping me right away, they’re talking about scheduling it? Seriously? I need it now, not later. This is pathetic service!

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile I have to opt out of default roaming and opt for payment per use before my afternoon flight tomorrow. Help me with that .

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile there is no way to immediately reach Fido customer support and the Ai sucks..how to deactivate roaming. You have used Ai to make a simple task impossible

  • ThatCdnGuy1 3 MEN on a corner (@ThatCdnGuy1) reported

    @RyanZComedy @Fidomobile Choose a discount carrier, and you get discount service!

  • GordM20 Gord M (@GordM20) reported

    @Fidomobile I hate to shatter your confidence because I got a heads up via text this morning and the scheduled 9am call never happened. To bad because technically Fido mobile has been quite reliable and customer service USED TO BE adequate, which it clearly no longer is.

  • ThiaBaybee Aѕнα (@ThiaBaybee) reported

    @Fidomobile This is not much of a solution since I have to go through the tedious process of scheduling another call only for this to probably happen yet again. Perhaps suggest to your superiors that it would be great if customers could get help from humans if they needed to speak to someone

  • mayank_0601 Mayank Jain (@mayank_0601) reported

    I joined @tech_mahindra in mid-May as a customer support rep. During the interview, I was told that we would only be working for @Fidomobile wireless services, but 2 weeks in, we were told to handle @Rogers 3G migration, Wireless, Xfinity sales, retention etc.(2/9)