Fido outages and service status in Whitby, Ontario

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  Livin Lavi$h (@_SlickLivin_) reported 18 minutes ago from Ajax, Ontario

  @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

• 
  Livin Lavi$h (@_SlickLivin_) reported 50 minutes ago from Ajax, Ontario

  Wtf is going on with @Fidomobile , no service whatsoever

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benn Prend (@BenPrendergast) reported 3 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  Shrikant Gupta (@Shrikan15918909) reported 4 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Anonymous (@1111SpiritualBb) reported 5 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  Lori (@LoriinDurham) reported 6 minutes ago

  @Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service

• 
  Suraj Sathyanarayana (@Suraj_OldNo7) reported 7 minutes ago

  @Fidomobile - How can someone reach your support helpline? The voice agent sucks and I just can't seem to get through to you guys

• 
  Evan (@evanoftheyukon) reported 9 minutes ago

  @Fidomobile My Bell plan is actually even cheaper than the one with Fido thanks to some special discounts, so I was actually willing to go up a bit higher for the supposedly better Rogers network. I am not impressed. No big deal though right? (3/21)

• 
  Pete (@floofydoofbkup) reported 10 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Lizzie Fry (@liz_boof) reported 11 minutes ago

  @Fidomobile I ended my contract with you on August 25th, yet you still bombard me with emails claiming I owe you $200+. Your online chat team won’t resolve it and I can’t visit in store or call because I no longer live in Canada. Please fix this before you ruin my credit score.

• 
  Schmermmmmmm (@schmermmmmmm) reported 12 minutes ago

  @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.

• 
  Armand Swarts (@Smokeywoodbones) reported 13 minutes ago

  @Fidomobile So this is prioritized over taking care of current customers? A friend with a recently deactivated phone needs to reactivate but without the fido number active there are 0 means of reaching customer service. Chatbox non-functional, no ability to reach anyone on phone.