Fido Outage Report in Whitby, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (60%)
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Internet (31%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Whitby, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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LifestyleDigs
(@TheLifestyleDig) reported
@tamcos71 @Fidomobile @FidoSolutions Oh man that sucks! My roaming is off too. Fido credited back my money because they couldn't prove I was down in the states on calls and texts and using data. I rarely touch my phone when I'm outside Canada. Can you ask them for the proof you were on your phone?
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QUEEN D
(@hoelationships1) reported
Worst company ever !!! If you are Canadian please end your contracts with @Fidomobile @FidoSolutions
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Vignesh R
(@vignesh22jan) reported
@Fidomobile - I returned my Home internet router on 24/03/2023, but i got an email today saying that the equipment is not yet received. I have a copy of the Canada post recipe. Can you help.
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Paul Bhatia Realtor
(@RealtorBhatia) reported
@Fidomobile …. It’s been close to a month after the Internet a/c been closed but still to receive a return Label in the email , even after the second call to customer service.Instead received Bill for the closed account.
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starktony97560
(@SYEDNAQVI007) reported
@Fidomobile @FidoSolutions Why My account application is not working, when i need my 5 extra data hours at that time application will not work but when it comes to bill payment then it will work why thé hypocrisy ?
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ELY ABITBOL
(@ELYABITBOL) reported
I would appreciate if you could refund the extra amount that I have been charged,ensure that my future bills reflect the agreed-upon rate. Furthermore, I would like to express my disappointment with your company by leaving a very bad review online. @Fidomobile
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Saikumar Kambhampati
(@SaikumarKambha1) reported
@Fidomobile I made a call today on April 15th and they said that it will be removed from next month. It’s really bad on the customer service. Totally unhappy. Thank you for the services .
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Frank Michlick
(@fmichlick) reported
So now @Fidomobile support tells me that blocking international and long distance calls doesn't block calls to the US an Mexico, even though the previous support agent placing the block forgot to mention that.
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Thomas Tranter
(@Code_Monkey13) reported
@Fidomobile my once 30GB for $60 plan was once again increased in price without warning or notification. My plan is now $79 - though in march the a 30gb plan advertised for $65 with credits. I thought the whole merger w/your parent company and shaw supposed to drive down prices
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Avantika Dora
(@lildorry) reported
@Fidomobile @RogersHelps @ONconsumer I’m an international student that came in December and is struggling with finances.I’m being wrongfully charged $500 for international calling which were done in 2 months and charged altogether. I’m in no capacity to pay these charges. Help me