Fido Outage Report in Whitby, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Whitby, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Whitby and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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mommabear
(@mommabear963) reported
@Fidomobile NOT HAPPY. Get ok add line. Line added and confirmed. SIM card not coming. Line abandoned WTF. And MY PHONE IS ON BACKORDER 2MOS so basically never coming and your other deals don’t even come close so paying more for plan but no new phone only broken one SO DONE
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Joko
(@xKookieKillerx) reported
@Explorer_Kay @Fidomobile Could just be the area. You cannot expect to get good service in the boons. I always had issues out there. It’s like the internet. Trees are great until it comes to wireless signal.
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foggybottomz
(@foggybottomz) reported
@Fidomobile Fido's commercial on TV, with the two women & the bear is potentially very dangerous! They are seen searching what to do if confronted by a bear. One of the ideas was to "run"!! Terrible to even suggest that!! Some people might think that's what they should do!! 😡
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Ankur Jain
(@ankurjain2989) reported
@Fidomobile You're extremely unfair to your customers and punish their long term loyalty with ridiculous charges, overly expensive plans, and extremely poor customer support. NOT COOL!
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Strongopinions
(@GlenStrong2) reported
@Fidomobile **** YOU! Your repair guy uses my wife's phone to give HIMSELF a 5 star rating, BREAKS BOTH OUR PHONES worse than before, and you say "your claim to repair is denied, you're only allowed 2 every 365 days"? Worst customer service ever. TOOK 3 WEEKS to get that answer!?
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Sumeet Dhameja
(@DhamejaSumeet) reported
@Fidomobile Fido FRAUD of $95 for third party charges on tablet I never used. Customer service won't provide any help and tries to convince that it is your fault. When clearly they have a BUG in their system @CRTCeng
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Strongopinions
(@GlenStrong2) reported
@Fidomobile Since every department you have doesn't care that you treat your customers like garbage,I've contacted the CRTC to get some help dealing with you!If this ends up on your main page,I hope people realize they don't have to accept being treated this way and have options!
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Aman Singh
(@AmanSin36901262) reported
@Fidomobile very bad customer service. Firstly, a long hold and then nobody answers. I need to speak immediately with someone. Have unauthorised charges on my billing.
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North Ambrose
(@north_ambrose) reported
@Fidomobile stole 300 dollars from me. When caught, after customer service hung up on me several times, I had to go to a brick and mortar store to get help. Then they decided they wanted to keep 65 dollars for the convenience of returning stolen money. They owe me plus interest
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Anmol Xavior 🌄
(@iamAX830) reported
Legit hate getting voicemails from @Fidomobile ! Can u guys stop!? Like dude my phone's already slow when booting up from power off state. Voicemail loading lags the hell out of it.