Fido Outage Report in Whitby, Ontario
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The latest reports from users having issues in Whitby come from postal codes L1N.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (42%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Live Outage Map Near Whitby, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Whitby and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Whitby |
Internet | |
| Whitby |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
@BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
Wtf is going on with @Fidomobile , no service whatsoever
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Albert Feghaly
(@albertfeghaly) reported
@Fidomobile is not what it used to be anymore. I see myself forced to end a 7-years-old service from Fido because, apparently, a Fido agent misinforming a client and the client acting on false information is now the COSTUMER'S fault.
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Mehak
(@Mehak0401) reported
@Fidomobile U changed my plan without giving me any notification. I had certain free international call minutes and now I can't see them in my plan. You have charged me for international calling in the last billing cycle. This is unfair! Share email ID where I can put a detailed complaint.
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Anne MacDonald
(@Canuck1949) reported
Very upset with @Fidomobile account for charging me $30 roaming charges for 3 text messages. Never had this happen with a telecom company before. I will be buying sim card for new country from now on.
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Fido Solutions
(@FidoSolutions) reported
@TinaLuvy @Fidomobile Hmmm, does this happen if you send yourself an SMS? Also, how many signal bars do you have at the moment? -Claudia
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Albert Feghaly
(@albertfeghaly) reported
@Fidomobile After discussing the issue a second time with Fido's agents, got to the same conclusion as the first time: Fido's policies completely prohibit their agents from using empathy and assess situations on a case-by-case basis. This is unjust, callous and wrong. Exploring alternatives.
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GPITMAN
(@derekbowen) reported
Come on @koodo why beat around the bush. If an existing customer calls and says they can get a better plan @Fidomobile for the same price just give them the deal, even more so when the spouse got the deal without a problem 4 days ago. #failing customer service.
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Chris Rumig
(@ChrisRumig) reported
@Fidomobile your service is brutal for 45.5 degrees North -79.9 West..most times all weekend NO service in an area that should be LTE coverage.
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Edwin Takahashi
(@TakahashiEdwin) reported
@Fidomobile If Fido is going to unilaterally alter its end of the agreement (referring to above) then I would appreciate at least having the option of cancelling service from the web.
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Pavan Patel
(@patelpavan61) reported
The worst Internet provider in Canada @Fidomobile. If anyone looking for Internet service please don’t choose Fido Internet even if they are offering free service for year. @FidoSolutions @Fidomobile
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Taylor James Bertrim
(@BertrimJames) reported
@Fidomobile honestly did you just send me an email saying how "it's hard times and fido wants to help" thrm younthteat to cancel my fido account that's never been canceled in 10 years.... I will be done with this junk service by next year.