Fido Outage Report in Whitby, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (49%)
-
Internet (36%)
-
E-mail (8%)
-
Total Blackout (3%)
-
Wi-fi (3%)
-
TV (3%)
Live Outage Map Near Whitby, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
-
Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
-
JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
-
Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
-
hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
-
Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
-
Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
-
Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
-
Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
Wtf is going on with @Fidomobile , no service whatsoever
-
Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
-
Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
-
Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
@BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.
-
Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
-
Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
-
Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
-
It's Just Molly Okay
(@itsjust_molly) reported
from
Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
-
MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
-
Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
-
Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
-
Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
@Adv. Afshan Goghari
(@cleanmahim) reported
FIDO is a big CHEAT COMPANY. They cheat international students and the OSL at Walmart is helping them. They mislead and the associate named Mandy with FIDO is rude and disrespectful. I have got a bill of CAD 232 when I was told I will get 60 Cad @Fidomobile @FidoSolutions
-
Usama
(@UsamaFarrukh3) reported
Done waiting on call, going to mall to switch my phone carrier. Thank you @Fidomobile for the worst customer service. @FidoSolutions
-
Kristal Grace Harm
(@TheKristalHarm) reported
@Fidomobile, Could you please DM me? I need some help with an account that I did not set up, and you are charging me for services that I am not and am not planning to use.
-
Munish
(@ryanavi21) reported
@Fidomobile @CBCNews @CP24 Chasing fido for the last 2 months to fix the mistake done by fido agent. Nothing done so far except assurances. Shame... Worst customer service.....
-
Warren Fine
(@WarrenFine) reported
@Fidomobile Terrible customer service!!!! I have been hung up on twice by rude and unprofessional people. Trying to get the roaming charge removed from my account and call forwarding turned back on going on 3+ hours of dealing with TERRIBLE customer service.
-
KP
(@kpnov23) reported
@Fidomobile unspeakable customer service. Bill has 2x the monthly charge, contact center agent doesn’t know what to do and asks me to consider it as payment for next month Where is your customer service? Is this how you are paying for the merger #RogersHurtsCanadians #RogersDown
-
Cynthia Franko
(@CynthiaFranko4) reported
@JaeDion_ @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;
-
Hardeep Kochhar
(@hardeep_kochhar) reported
@Fidomobile your stores sold plans with incorrect information and I see numerous people having billing issues now. Your loyalty department is super rude to even address this. Store is saying this is fido problem and rep@is saying it is store problem. Shame!!!
-
Edward Davies
(@Shirebikes) reported
@Fidomobile Stuck on hold trying to cancel my plan. Guess you like to encourage customers to leave.
-
Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido