Fido Outage Report in Whitby, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (30%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Whitby, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
Wtf is going on with @Fidomobile , no service whatsoever
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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It's Just Molly Okay
(@itsjust_molly) reported
from
Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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MayaMasha
(@MayaMasha7) reported
Two months after leaving @Fidomobile for the worst customer service I've ever gotten by any company in Canada, I get a survey in my inbox because they care. It's a perfect metaphor. Months late and leading to a broken link. #shamefido #dumpfido #fidofail
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chantel
(@chantelmegaffin) reported
@canadaposthelps This is the second time I’ve had issues with returning a modem to @Fidomobile, and the package that I was sending has not been scanned. I shipped this item weeks ago and am now being charged by Fido for “not returning the modem”. Where is my package.....?
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Anmol Dhariwal
(@anmoldhariwal1) reported
@Fidomobile When I complained about it to customer service, the first guy hung up the call.. i called the second time and spoke to someone that I was tricked and a fraud was committed with me, he said he cannot do anything #FraudFido
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Anmol Dhariwal
(@anmoldhariwal1) reported
@Fidomobile MY WORST DECISION TO HAVE LISTENED TO THAT AGENT WHO FRAUDULENTLY SOLD ME THE PLAN And the customer service was no help at all... instead of understanding what i was going through on my very first day. They simply kept telling me that nothing can be done. #FraudFido
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Samir
(@samirberisha14) reported
Continuing: I spent $280+ a month and you guys don't know to to keep me happy. We had a deal. I get $150 gift card for the internet service. How about I don't pay you until I reach the $150. How would you feel? @FidoSolutions @Fidomobile
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Jasbir singh
(@jasbir248) reported
@Fidomobile @CRTCHearings @CCTS_CPRST worst experience with fido management, not helpful at all, manager dont know anything, refused to escalate my call to oop.
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???
(@rotluuuu) reported
@Fidomobile suck my entire **** stop charging me for an account that’s suspended I’m poor in ur currency so **** OFF!!!!!!!!
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Anmol Dhariwal
(@anmoldhariwal1) reported
@Fidomobile I just activated my sim yesterday and was on call with customer service and they informed me that my plan is 10 GB only. But the sales person who offered me this plan from Fido told me that plan is unlimited which is 10 GB full speed (you can check the call recording) #FraudFido
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Riaz Malik
(@Riaz_Malik4) reported
@Fidomobile Hey I am trying to get some help you guys aren’t that helpful at all. Customer service support sucks
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Rami Kiwan
(@rami_kiwan) reported
@Fidomobile I need to renew my account before it expires. I follow the required steps by your Contact Us service, but no agent is answering the call at the end. Kindly help.