Fido

Fido Outage Report in Whitby, Ontario

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The latest reports from users having issues in Whitby come from postal codes L1N.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Whitby, Ontario 10/08/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Whitby, Ontario

The most recent Fido outage reports came from the following cities: Ajax, Whitby and Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaAjax Internet
CanadaWhitby Wi-fi
CanadaAjax Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • Hewster333 Nexonta Tech (@Hewster333) reported from Toronto, Ontario

    FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

  • itsjust_molly It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario

    @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • xocutthroat 🌹HauteMess (@xocutthroat) reported from Toronto, Ontario

    @Fidomobile Fido could really **** up ya credit

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • Kevinmichaelt Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario

    @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • abbyladura al b (@abbyladura) reported from Toronto, Ontario

    Drake uses Fido service

  • _parab0la hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • LooseRomi Romi Joshi (@LooseRomi) reported from Toronto, Ontario

    I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • dapoluwaseyi Daps (@dapoluwaseyi) reported

    My @Fidomobile home Internet is not working. Its been 2hrs!

  • iameddy2018 balayaeddy (@iameddy2018) reported

    why is it so difficult to get online support from abroad??? @Fidomobile

  • dapoluwaseyi Daps (@dapoluwaseyi) reported

    @Fidomobile My home Internet is not working. Been 2 hrs plus without any resolution

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Rogers @Fidomobile i cancelled my fido account today morning and in evening i went to store to return the modem as per agent it is not cancelled but accepted the modem. Can some please assist and on chat customer care is not able to help

  • maduskar_2021 Maduskar (@maduskar_2021) reported

    @Fidomobile @FidoSolutions I am trying to reach out your customer support through chat from last 3 weeks but no one came up. Kindly revert back as I want to deactivate the mobile number permanently. #telecomscam

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Fidomobile I chat in the morning to cancel my accoutn and it was confirmed by CC, i evening went to store to return the modem they advised service is not cancelled Why? I still dropped the modem, hope there will be no billing issue. Thanks

  • kellysavalle KELLY (@kellysavalle) reported

    @Fidomobile I do not exaggerate here when I say this. FIDO is the WORST company I’ve ver dealt with in my entire life. Inept employees that say they will do something but never do, over charge every single bill, and have no one that can solve your problem. Always passed onto the next person

  • heyajla ajla (@heyajla) reported

    **** YA LIFE @Fidomobile YALL ARE A DISGRACE TO THE WORLD

  • ShaneGriggs10 Shane Griggs (@ShaneGriggs10) reported

    @Fidomobile My family has been trying to deal with Fido for days! We purchased a laptop for my Deaf Brother. He has asked us to help him figure out his Fido stuff. Yet they will not speak to us and want a Deaf person to call in? This makes sense.

  • KaylaIrvine Kayla Irvine (@KaylaIrvine) reported

    Ok @Fidomobile I need tech support and can't seem to get it. I used to have service and now it's terrible and I have no data. What gives?