Fido outages and service status in Whitby, Ontario

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  Livin Lavi$h (@_SlickLivin_) reported 41 minutes ago from Ajax, Ontario

  Wtf is going on with @Fidomobile , no service whatsoever

• 
  Livin Lavi$h (@_SlickLivin_) reported 42 minutes ago from Ajax, Ontario

  @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  richard breath (@richbreath420) reported 5 minutes ago

  @Fidomobile does not want to help customers

• 
  Nojan Emd (@EmdNojan306) reported 9 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  Evan (@evanoftheyukon) reported 9 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up. (1/20)

• 
  Mark (@fatmarky) reported 11 minutes ago

  @Fidomobile my phone’s reception has cratered since your network went to 5G

• 
  Kismet Book Club (@KismetBookClub) reported 12 minutes ago

  @Fidomobile FIDO MOBILE ALERT!! Fido has switched 100% AI assistants. Mine cannot understand or help me. A human can call me back next week!!! My phone is cut off for no payment even tho it is automatic debit and i have money in my account. FIDO i have no phone service and i am HAPPY TO PAY! ALERT ALERT ALERT FIDO NO LONGER HAS HUMANS AVAILABLE FOR INCOMING CUSTOMER SERVICE CALLS Today is THURSDAY and a human can call next week!!!!!

• 
  Aman Bhargava (@Amanbhargava23) reported 14 minutes ago

  @Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM

• 
  Prashanth Bajjuri (@PrashanthB20499) reported 15 minutes ago

  @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

• 
  SM (@Sabisweet_s) reported 19 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

• 
  Aephraim Steinberg (@QuantumAephraim) reported 20 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Masih (@masihhaha) reported 22 minutes ago

  @Fidomobile, I wish you, your AI garbage rep, and your whole system burn in hell. You pieces of shits, and your garbage support service are not good for nothing. I genuinely only wish the worst for you.