Fido outages and service status in Whitby, Ontario

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  Livin Lavi$h (@_SlickLivin_) reported 15 minutes ago from Ajax, Ontario

  Wtf is going on with @Fidomobile , no service whatsoever

• 
  Livin Lavi$h (@_SlickLivin_) reported 22 minutes ago from Ajax, Ontario

  @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben (@edmontonbenny) reported 3 minutes ago

  @Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I

• 
  Chechimartinez (@chechimartinez) reported 4 minutes ago

  @Fidomobile @Rogers It has been impossible to contact a Customer Service person for either company Please DM as soon as possible

• 
  Silent Eyes (@ryanavi21) reported 7 minutes ago

  @Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....

• 
  Kappil Dev Sharma (@KayDeeAse) reported 15 minutes ago

  @madebygoogle I am facing huge latency issue in my Pixel 9 mobile. Bought on Jan 2025, If there is big issue without physical damage. Why Google doesn't support in replacement? As I am paying 60 dolar monthly as postpaid customer in @Fidomobile. It's so terrible.

• 
  Next Gen LLM Healing (@HumansAndDroids) reported 17 minutes ago

  hey @Fidomobile if this is your real handle please reply. your AI support is frustrating, it keeps suggesting me to go to website and never connects me to a human.. on the website i don't see any option to cancel one of my lines

• 
  Dimy Da Plug (@dimydaplug) reported 19 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Jo (@Jo39908254) reported 21 minutes ago

  @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful

• 
  boja_reddii (@BojaReddii) reported 21 minutes ago

  @Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService

• 
  Aephraim Steinberg (@QuantumAephraim) reported 23 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

• 
  Canadian Crimes (@canadian_crimes) reported 26 minutes ago

  @Fidomobile how is reception even worse with 5g plus zero customer support