Fido Outage Report in Whitby, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Whitby, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Cait Reid
(@CaitlynReid2002) reported
@Fidomobile is there an outage or something? My phone is not working at all
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JoshKorn
(@JoshKorn) reported
@Fidomobile, after discovering that my data-only feed had been “paused”, and trying to unpause it, I discovered what your “customer service” is really about: - trying to pay extra got me an error message with a phone number that said it was discontinued; - calling your support number got me a bot that kept saying “again” when I asked to speak to a human; - going to the nearest FIDO store got me two guys who tried to sell me a more expensive plan AND bill me $20 for the transaction; - I never did get the promised callback from your agent. What I did do was contact your competitor 100 yards from you in the mall, and got exactly what I wanted in about 5 minutes, for a better price, and they waived the transaction fee. Facts are that you don’t care one little bit about your customers. You’re a disgrace to all dogs. Good riddance.
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Mohit
(@MohitDelhi32) reported
@Fidomobile: what’s going on Fido? Your network is going again and again, I restarted my device 11th time to grab the network. @Rogers
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jay makinze ❼
(@Mr_Teekay) reported
if i call @Fidomobile one more time and i get that stupid virtual assistant asking me to schedule a call 3 days out, i'm walking to the nearest Virginia mobile or koodo kiosk. speaking to someone to resolve an ongoing issue shouldn't be this difficult
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Har2424
(@Har24242) reported
@Fidomobile Why we have to book a call? Why can't there are no customer service people at the same time? It was before ..Fido what's to save money not to hire more people but when the phone and plan comes they charged heavy
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Har2424
(@Har24242) reported
@Fidomobile one of the worst companies and worst customer service I am supposed to get $75 one time credit on my bill it's not there when I call it says I have to request a call back really? Why can't we talk with customer service right away? And they don't work on weekends
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Phoenix🕉️
(@Phoenix25R) reported
@Fidomobile Yes, the appointment is in two days. By then, I might as well go to a store and have the issue resolved myself. What’s the point of offering "online customer service" if urgent issues can’t be addressed in a timely manner?@Fidomobile
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Chris Botha
(@ChrisBotha29305) reported
@Fidomobile Thx Maude, we arrived at our international destination and roaming did not work as expected, ended up making alternative arrangements and canceled my service with Fido.
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baozi
(@baoziis) reported
@Fidomobile @FidoSolutions no network/signal on mobile is there an outage? Can’t call to check either..
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Chris Botha
(@ChrisBotha29305) reported
@Fidomobile Your AI agent is doing everything in its power to prevent me to speak to a real person. I'm having technical issues and I'm beyond frustrated as a new customer... not cool @Fidomobile not cool.... @Rogers