Fido outages and service status in White Rock, British Columbia

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

• 
  dezi.rulzz (@chandigarhian26) reported 9 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  dezi.rulzz (@chandigarhian26) reported 31 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Karthi (@S8Karthi) reported 43 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  Karthi (@S8Karthi) reported 45 minutes ago from Surrey, British Columbia

  @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 50 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  AP 🤘 (@Aslampatel) reported 57 minutes ago from Surrey, British Columbia

  One of the worst service provider in canada @Fidomobile @FidoSolutions

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rizwan Mohamed (@riz_mohamed) reported 2 minutes ago

  @FidoSolutions @Fidomobile used to be the best Now #fido is terrible. I have an issue and need to wait until Wednesday for a callback. #worst #CustomerService

• 
  boja_reddii (@BojaReddii) reported 2 minutes ago

  @Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService

• 
  SC (@shark7456) reported 4 minutes ago

  @Fidomobile disgraceful way to treat customers. Luring people in with an attractive price and then quietly increasing it just months later is deceptive and completely unacceptable. Don't want excuses or a generic explanation of your pricing policy. FIX THIS.

• 
  Jasmeet Walia (@JasmeetWalia10) reported 4 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  🇺🇦 Anna Filina (@afilina) reported 6 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Fari Tow (@EffTee1) reported 7 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer

• 
  Jrü Gordon (@JruGordon37) reported 8 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

• 
  Omotalade Kikelomo (@wandeomot) reported 9 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  I Don't PC (@Hendy111) reported 12 minutes ago

  @Fidomobile why has it taken 7 phone calls so far, problem still not sorted out, for our Black Friday phone that never made it to us, was sent back to you, then cancelled and now you want to raise our monthly bill with no phone in hand yet. And we’ve been charged for everything.

• 
  ToniTonTony (@tonitontony) reported 12 minutes ago

  @FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately