Fido Outage Report in White Rock, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

• 
  dezi.rulzz (@chandigarhian26) reported 13 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Biljana (@BPecelj) reported 8 minutes ago

  @Fidomobile Hi Ravi, I eventually spoke to 3 folks on the phone. While they too weren’t able to update my address to a foreign address, I got the resolution to the more pressing issue related to info updates.

• 
  Jeff Stephens (@jaffomtl) reported 12 minutes ago

  Incredible! I have switched to @Fidomobile a couple hours ago speaking to someone on the phone and now there seems to be a problem and it’s impossible to reach anyone!!! NOT A GOOD START

• 
  missey em (@missey_em) reported 15 minutes ago

  @Fidomobile Beyond frustrated trying to connect with a customer service rep. The automated service is designed to not have the customer be able to speak to a human.

• 
  missey em (@missey_em) reported 16 minutes ago

  @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

• 
  West Van Girl (@WVanGirl) reported 17 minutes ago

  @Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.

• 
  Saurabh Mukherjee (@saurabhmkj) reported 18 minutes ago

  @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

• 
  Jeff Stephens (@jaffomtl) reported 21 minutes ago

  Oh well, spoke to soon @Fidomobile , still no solution to porting my number, so well over 24hrs without access to my phone number and texts, and not able to reach anyone!!! Beyond frustrated at this point!!!

• 
  Jeff Stephens (@jaffomtl) reported 23 minutes ago

  Oh well, spoke to soon @Fidomobile , still no solution to porting my number, so well over 24hrs without access to my phone number and texts, and not able to reach anyone!!! Beyond frustrated at this point!!!

• 
  Saurabh Mukherjee (@saurabhmkj) reported 31 minutes ago

  @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

• 
  Dale N. (@dayunto) reported 32 minutes ago

  What on earth is going on @Fidomobile @FidoSolutions The app is not working, I can’t access my account, I can’t find a live service agent. Apparently no call back for three more days possible? Got a massive charge on automated billing and I can’t even find out what it is!