Fido

Fido Outage Report in White Rock, Metro Vancouver Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in White Rock, Metro Vancouver Regional District, British Columbia 05/09/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia

The most recent Fido outage reports came from the following cities: Surrey, Vancouver and Langley.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Phone
CanadaVancouver Phone
CanadaLangley Phone
CanadaSurrey Internet
CanadaLangley Internet
CanadaVancouver E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • gabanitin Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

  • oh_tola Tola 🦄 (@oh_tola) reported from Vancouver, British Columbia

    Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

  • RucaMend Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia

    @Fidomobile I really pissed with the service you guys provide!

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • stychentyme Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British Columbia

    Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

  • DebbieHellion Debbie Hellion (@DebbieHellion) reported from Vancouver, British Columbia

    Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

  • LoGavin Louise Gavin (@LoGavin) reported from Vancouver, British Columbia

    Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

  • Aslampatel AP 🤘 (@Aslampatel) reported from Surrey, British Columbia

    One of the worst service provider in canada @Fidomobile @FidoSolutions

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

  • sbonger77 Dj Spectrom (@sbonger77) reported from Vancouver, British Columbia

    Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

  • ShamimAbbassi Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia

    @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

  • NahNahNahtahlee nah nah natalie 🦇 (@NahNahNahtahlee) reported from Vancouver, British Columbia

    Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • VakeelTau Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia

    @Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2

  • adrianarobl3s Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia

    @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • daangerouslove nicole☁️ (@daangerouslove) reported

    @FidoSolutions @Fidomobile we getting a discount on our bill? considering this took almost 24 hours to fix:)

  • SarahFrumento 🌸 Sarah ☮️💓🚲 Frumento (she/her) 🦄 (@SarahFrumento) reported

    So... thanks to @Fidomobile being down, I cannot put my name on the list for the AZ vaccine because I cannot receive a text message or call 😩

  • Fosters_mom_14 Tracy (@Fosters_mom_14) reported

    I can call out and receive calls, but I still can’t text, and I can’t call everyone. My sister is in Rogers network, and I still can’t reach her. Why can’t we text @Fidomobile #rogersdown #fidodown

  • JoeMich62613463 Joe Michaels (@JoeMich62613463) reported

    @FidoSolutions @Fidomobile The one time that I needed to make an emergency phone call my cell service was unavailable. WTF is going on Fido?

  • RemedyMoore Remedy Moore (@RemedyMoore) reported

    @Fidomobile I have contacted support twice about an over payment of $260.00 and still haven’t received my refund. In #covid times this is killing me. Why is it so difficult to get anything sorted that’s not paying you?

  • bclaser Beautiful Canadian Laser and Skincare Clinic (@bclaser) reported

    @Fidomobile I hope the customers get reimbursed for the loss of service today

  • priyankar31 Shree Priyankar (@priyankar31) reported

    @FidoSolutions @Fidomobile Fido services suck, when outage came in you guys shut down your customer service lines on phone & chat, and left customers without any clue. I lost my whole day work, who will compensate for this? I need bill credit for this. PATHETIC SERVICE, I’m going away!

  • davidcouvier Dave (@davidcouvier) reported

    Hey @Fidomobile what's going on with your network?! Entire day with no service??

  • NiravVo41454678 Nirav Vora (@NiravVo41454678) reported

    @Fidomobile what compensation will I get for complete loss of revenue and stress for today's outage? I have 4 lines with you that were all affected

  • arashad Ahmad R. Awadallah 🍁 (@arashad) reported

    @hammady @Fidomobile no, but it seems my problem is fixed now