Fido Outage in Surrey, British Columbia
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Some problems detected at Fido
Fido problems in the last 24 hours in Surrey, British Columbia
March 05: Problems at Fido
Fido is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Wi-fi
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E-mail
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Phone
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Total Blackout
Fido Outage Map Near Surrey, British Columbia
The most recent outage reports and issues originated from Vancouver, Port Coquitlam, Surrey, Pitt Meadows and Burnaby.
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Fido in Surrey, British Columbia Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Fido Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:-
Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Louise Gavin (@LoGavin) reported from Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Dj Spectrom (@sbonger77) reported from Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British Columbia
Fido has a customer service
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Debbie Hellion (@DebbieHellion) reported from Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
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Gav (@oakridge604) reported from Burnaby, British Columbia
Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !
Fido Issues Reports
Latest outage, problems and issue reports in social media:-
Samir (@samirberisha14) reported
Continuing: I spent $280+ a month and you guys don't know to to keep me happy. We had a deal. I get $150 gift card for the internet service. How about I don't pay you until I reach the $150. How would you feel? @FidoSolutions @Fidomobile
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Jasbir singh (@jasbir248) reported
@Fidomobile @CRTCHearings @CCTS_CPRST worst experience with fido management, not helpful at all, manager dont know anything, refused to escalate my call to oop.
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Rami Kiwan (@rami_kiwan) reported
@Fidomobile I need to renew my account before it expires. I follow the required steps by your Contact Us service, but no agent is answering the call at the end. Kindly help.
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Fatima S (@S93Fatima) reported
On top of that calling FIDO customer service is the WORST! Your supervisors are unbelievable rude and go against everything that the client was told when buying the phone and plan! Even though the plan breakup is written in the notes, FIDO supervisors refuse to agree! @Fidomobile
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Fatima S (@S93Fatima) reported
FIDO You are the WORST cellphone provider EVER! You cannot even treat your customers that have been with you for over a decade with loyalty! At first in order to get clients you say that you would be giving several discounts! But after a month all those discounts end! @Fidomobile
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Riaz Malik (@Riaz_Malik4) reported
@Fidomobile Hey I am trying to get some help you guys aren’t that helpful at all. Customer service support sucks
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Amanda (@Amandella26) reported
If you are thinking of changing your cell phone provider and are considering signing an agreement with @Fidomobile , DON’T! They are the absolute worst.
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Tony (@Tony14236731) reported
@Fidomobile Fido system had big problem, but so far they can't deal with problem, let me waiting almost one week. Fido order system and deal with problem so slow m
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Saדיع (@sabidoooo) reported
Hi @Fidomobile @FidoSolutions Just want to let you know that your "WinBack" team LOST As a long term Fido customer, they did not call me when I schedulled an appointment! They were supposed to call to adjust my plan I was interested to get back to Fido
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Nadege Cassendo (@Nadegeous) reported
@Fidomobile I am going to cancel my account in July, but in the meantime the plan I currently have is listed at half price of what I am paying. Can I change my plan and then cancel without penalty or is there a contract? I'm doing the switch online and it doesn't specify there is a contract.