Fido Outage Report in Surrey, British Columbia
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The latest reports from users having issues in Surrey come from postal codes V3R.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (42%)
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Total Blackout (7%)
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E-mail (3%)
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Wi-fi (1%)
Live Outage Map Near Surrey, British Columbia
The most recent Fido outage reports came from the following cities: Burnaby, Vancouver, Langley and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Phone | |
| Vancouver |
Phone | |
| Burnaby |
Phone | |
| Langley |
Phone | |
| Surrey |
Internet | |
| Langley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
-
Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Savoy
(@vickytoriaES) reported
@rogerstv @Fidomobile @FidoSolutions your technician was meant to show up between 12-2. Claims he knocked on the door and called my husband. Neither are true (we are both home and waiting) and your “SOLUTION” is that you can come back on Friday. How is that acceptable?!?
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Oshoke
(@petrcole2) reported
@Fidomobile Signed up for your 150mbps a week ago and the service have been anything but good. Your technicians have not been helpful either.
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stephen fraser
(@stefrase) reported
I am blown away the way I was treated by a Virgin mobile rep. @virginmobilecan. Dm if you want this resolved virgin. I am never the person to rant and I usually understand. #timetoswitch @koodo @Fidomobile anyone want a new subscriber?
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Balaji Gollapalli
(@balaji_4799) reported
Please kindly noye.I would leverage pay per use or just turn off my sim card during my stay in India. Although I appreciate the auto activation of India International pack, I would not need it. Please kindly do deactivate any service that charges extra. @Fidomobile @FidoSolutions
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Karthik Kumar Viswanathan
(@_vkaku) reported
@Fidomobile no signal on my mobile phone at home and missing important calls from doctors, delivery, recruiters. Quite distressed and stepping out to make calls in this weather. My number is 4379898987 Burnaby BC. Help!!
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hope
(@hopefullofshit) reported
@Fidomobile one hour i’m speaking to one of your representatives, who had me on mute every 5 minutes for a duration of 15 minutes and still came back with absolutely no solution.
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$aucejey
(@saucejey) reported
@Fidomobile I had the worst customer service call experience talking to Colin and Jill the supervisor. You guys charged me $50 overage usage 2 days after my billing cycle restarted and you people didn’t do nothing to resolve the issue.
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💃🏽Lolypoly💐
(@lolipolooza) reported
@Fidomobile Highly recommend @Dotto-One if they’re available in your area.They set up my service the same day, respond promptly & even advised me to go w/ a cheaper plan. I’ll never go back to the incompetence of Rogers (Fido) & Bell.(Have no affiliation w/ Dotto One...just a happy customer)
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Luv Sachdeva
(@luv_sch) reported
@Fidomobile i want to cancel my internet plan on 25th of this month. How can i do that?
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(567)
(@Hanzmolar) reported
Anyone knows how to deal with @FidoSolutions @Fidomobile ? My current bill shows a required payment $1327 by December. They decided to cancel the promotion program and make me pay the full price of the phone I got financed from them. Called many times and nothing was fixed.