Fido

Fido Outage in Surrey, British Columbia

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The latest reports from users having issues in Surrey come from postal codes V3W, V3V, V3Z, V3S and V3X.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Surrey, British Columbia

The following chart shows the number of reports that we have received about Fido over the past 24 hours from users in Surrey and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Fido Outage Chart in Surrey, British Columbia 12/06/2022 12:20

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 69.56% Internet
  • Phone 13.72% Phone
  • Wi-fi 11.90% Wi-fi
  • Total Blackout 2.47% Total Blackout
  • E-mail 1.82% E-mail
  • TV .54% TV

Live Outage Map Near Surrey, British Columbia

The most recent outage reports and issues originated from Burnaby, Vancouver, Surrey, Maple Ridge, Port Coquitlam and New Westminster.

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CanadaBurnaby Phone
CanadaVancouver Internet
CanadaSurrey Phone
CanadaSurrey Internet
CanadaSurrey Phone
CanadaMaple Ridge Phone

Community Discussion

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Fido Issues Reports Near Surrey, British Columbia

Latest outage, problems and issue reports in Surrey and nearby locations:
  • PICEELL Preeminent Foundation (@PICEELL) reported from Burnaby, British Columbia

    @FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks

  • NahNahNahtahlee nah nah natalie 🦇 (@NahNahNahtahlee) reported from Vancouver, British Columbia

    Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇

  • ShamimAbbassi Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia

    @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

  • Aslampatel AP 🤘 (@Aslampatel) reported from Surrey, British Columbia

    One of the worst service provider in canada @Fidomobile @FidoSolutions

  • Meanchef Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • VakeelTau Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia

    @Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

  • gabanitin Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

  • adrianarobl3s Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia

    @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

  • stychentyme Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British Columbia

    Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • oh_tola Tola 🦄 (@oh_tola) reported from Vancouver, British Columbia

    Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • RucaMend Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia

    @Fidomobile I really pissed with the service you guys provide!

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • TirthDave10 Tirth Dave (@TirthDave10) reported

    @Fidomobile @FidoSolutions got charged for international roaming for 8-9 days incorrectly. No support from customer care. Either solve this problem or let know how to close Fido account. #badcustomerservice #overcharged

  • parthrajvi Parth rajvi (@parthrajvi) reported

    @Fidomobile requested so many times Twitter DM and try to reach out no one picked up the call always on the hold.are you going to resolve the issue or not?

  • Nitanshsharma Nitansh Sharma (@Nitanshsharma) reported

    @Fidomobile the most pathetic connection of Canada. Customer care doesn’t answer the phone. Just keep sending unnecessary bills. Trust me don’t go with Fido or parent companies. #canada #telecommunications

  • Da_HomeGirl Mindy. (@Da_HomeGirl) reported

    Ohh @Fidomobile @FidoSolutions It’s always a joy to call and receive no customer support 🫠

  • goodnaijagirl Jummy (@goodnaijagirl) reported

    @Fidomobile I never left: been with @Fidomobile since 2002 when they were Microcell Solutions!

  • goodnaijagirl Jummy (@goodnaijagirl) reported

    I’m back to being a happy @Fidomobile customer, now that I’ll be paying 2/3 of what I was previously paying for my monthly plan!

  • QZTAcct LY (@QZTAcct) reported

    @Fidomobile Would Fido suspend service if I charged back the incorrect charge through my credit card?

  • JYOTI_PRAKASH90 Jyoti Prakash (@JYOTI_PRAKASH90) reported

    Having worst ever experience with @Fidomobile @FidoSolutions in my entire life. The offers you give is nothing but scam! And to reach out to your customer solution person is mission impossible!

  • dsdaniserrano Dani Serrano Campos (@dsdaniserrano) reported

    @Fidomobile I need you solve my issue! I’m your Custumer and I have been scam from your workers… my deal on my bill is not happening, why? They don’t know how to apply them?

  • FL6NKER Badger (@FL6NKER) reported

    @Fidomobile Your lousy AI assistant is NEVER any help. This time was no different.