Fido Outage Report in Surrey, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (1%)
Live Outage Map Near Surrey, British Columbia
The most recent Fido outage reports came from the following cities: Delta, Burnaby, Vancouver, Surrey and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Delta |
Phone | |
| Burnaby |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Phone | |
| Surrey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
-
Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Alen Marks
(@alenppc) reported
@Fidomobile I have a byod plan, in QC and the best I was offered by customer service yesterday was 1GB at $35. This is my second line, so I will be switching.
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KZK
(@KZKYYC) reported
@Fidomobile I have been on hold for 2 hours and 24 minutes to speak with an agent 😱🤬 I have also been waiting for an agent from your online chat for 50 minutes. This is not something I can do online or if not be wasting my time! Terrible service!
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las malas lenguas
(@doginthehair) reported
@Fidomobile This is untrue do not let this people manipulate you, this is the worst service that you will encounter!!
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las malas lenguas
(@doginthehair) reported
@Fidomobile DO NOT BUY ANYTHING FROM THEM! Worst service ever, trust me you wont regret!!
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Ekniranjan
(@Ekniran01760152) reported
@Fidomobile I've ordered a phone and not sure how to track the progress. Can you please help.
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Posh2Ivy
(@MsPosh34) reported
@Fidomobile It’s been 2:04 hours on the phone and still counting! Bad service #Fido, very bad!!
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Posh2Ivy
(@MsPosh34) reported
@Fidomobile I’m at 2:48 hour mark! At this point I’m only interested in how long more you’ll leave me on hold, not any other service! @FidoSolutions #fido
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Nick Di Gennaro
(@nickdigennaro) reported
@FidoSolutions @Fidomobile The problem in this country is that the #CRTC is in bed with these phone companies by not allowing more competition from abroad. So here in Canada we have the world's highest phone rates & companies can continue giving us lousy service without worrying about serious competition.
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las malas lenguas
(@doginthehair) reported
@Fidomobile Do not even look at this is the worst service provider ever!
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Prateek Kumar
(@TheWiseBear_) reported
@Fidomobile @FidoSolutions is it possible to make a change in my upgrade my order before delivery? Unable to reach live chat or twitter support team at the moment.