Fido Outage Report in Delta, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (40%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (3%)
Live Outage Map Near Delta, British Columbia
The most recent Fido outage reports came from the following cities: Surrey, Burnaby, Vancouver and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Phone | |
| Burnaby |
Phone | |
| Vancouver |
Phone | |
| Burnaby |
Phone | |
| Langley |
Phone | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Bob McKenzie
(@petebrokemyteam) reported
@Fidomobile Warning to customers. The link doesn't work. After hours waiting on hold on the phone I'm told it's only available for new customers. There is never anything for existing customers and this is false advertising. Losing loyal customers Fido.
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Bill
(@Mollyke01) reported
@Fidomobile g'day. Have just made some changes to my fido account both numbers on the account. Just received conf but notice that the discount for having second phone on the account has disappeared. Can you help please?
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antoniogurinoni1969@gmail.com
(@antoniogurinon1) reported
@Fidomobile @FidoSolutions Lost old fecebbok yu block me 3 time call fido ask for$900 send me free cell phone after pey for the cell phone block me of now (**** loser after money)
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call
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dave wyeld
(@canadadave007) reported
@Fidomobile @FidoSolutions (1 of 3) Spent 1:04 mins a few days ago sorting new phone and plan. Spent 2 hours 43 minutes yesterday tying to solve issues with new plan and phone after it was determined that the initial CSR had fibbed about the price.
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where the money resides
(@tomiwaoje2) reported
@kuda_hove @Fidomobile Fido truly has some of the worst customer service I’ve ever experienced. Had to switch to Telus and so far the customer service has been pretty amazing *knock on wood*
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𝕂𝕖𝕝𝕝𝕚𝕓𝕖𝕒𝕟 💀🍭💊 (𝕤𝕙𝕖/𝕙𝕖𝕣)
(@misst0pia) reported
Hey @Fidomobile your customer service has always been fantastic, but the path to speak to an agent on the phone has become extremely tedious, especially when I already know what I need help with & that I can’t fix it myself online. I don’t need a text with deals. I need a person.
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Darren Young
(@DarrenYoung61) reported
@Fidomobile I waited 3 days for a “24 hour call back”- that never came. I called you about this, Fido. I got excuses, and a new “case” opened. Waiting after another 3 days for the “24 hour” call back. Very poor customer service...brutal.
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dave wyeld
(@canadadave007) reported
@FidoSolutions @Fidomobile still on the phone. On hold. Waiting for a supervisor. 1 hour and 45 mins. Please help!
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Fernanda Ene
(@fernandan) reported
What happened, @Fidomobile? Why don’t I have a signal? I am in “no service” mode for an hour now.