Fido Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Delta, British Columbia

The most recent Fido outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	13 days ago
Vancouver	Phone	22 days ago
Vancouver	Phone	2 months ago
New Westminster	Internet	4 months ago
New Westminster	Phone	4 months ago
North Vancouver	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 5 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  Karthi (@S8Karthi) reported 7 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  Haig Sakouyan (@haigtweets) reported 9 minutes ago from North Vancouver, British Columbia

  @Fidomobile What's up with the outage??

• 
  Nitin Gaba #FSDBetaCanada (@gabanitin) reported 15 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

• 
  Jeanne (@Meanchef) reported 16 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Ruan Mendes (@RucaMend) reported 19 minutes ago from Vancouver, British Columbia

  @Fidomobile I really pissed with the service you guys provide!

• 
  Tola 🦄 (@oh_tola) reported 19 minutes ago from Vancouver, British Columbia

  Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

• 
  Paul E. Marquis (@RiskManagerCa) reported 19 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

• 
  Ianiv Schweber (@ianiv) reported 25 minutes ago from North Vancouver, British Columbia

  @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

• 
  Louise Gavin (@LoGavin) reported 26 minutes ago from Vancouver, British Columbia

  Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

• 
  dezi.rulzz (@chandigarhian26) reported 29 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Jennifer Leigh (@WriteLinesInk) reported 35 minutes ago from Vancouver, British Columbia

  @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

• 
  Dj Spectrom (@sbonger77) reported 38 minutes ago from Vancouver, British Columbia

  Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

• 
  ♡ Chelsea ♡ (@chelsamander) reported 39 minutes ago from Burnaby, British Columbia

  It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

• 
  Shan Cajucom (@123shinshan) reported 44 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Haig Sakouyan (@haigtweets) reported 45 minutes ago from North Vancouver, British Columbia

  @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

• 
  Adriana Robles (@adrianarobl3s) reported 46 minutes ago from Vancouver, British Columbia

  @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

• 
  Giovanni Trigona (@GiovanniTrigona) reported 49 minutes ago from Burnaby, British Columbia

  Fido has a customer service

• 
  dezi.rulzz (@chandigarhian26) reported 49 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Jennifer Leigh (@WriteLinesInk) reported 50 minutes ago from Vancouver, British Columbia

  @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aѕнα (@ThiaBaybee) reported 7 minutes ago

  @Fidomobile This is not much of a solution since I have to go through the tedious process of scheduling another call only for this to probably happen yet again. Perhaps suggest to your superiors that it would be great if customers could get help from humans if they needed to speak to someone

• 
  jay makinze ❼ (@Mr_Teekay) reported 7 minutes ago

  @Fidomobile eric, the convenient time for me is when i am calling. not 3 days into the future. even worse: i am calling about an issue that's was supposedly fixed over a month ago.

• 
  jay makinze ❼ (@Mr_Teekay) reported 9 minutes ago

  if i call @Fidomobile one more time and i get that stupid virtual assistant asking me to schedule a call 3 days out, i'm walking to the nearest Virginia mobile or koodo kiosk. speaking to someone to resolve an ongoing issue shouldn't be this difficult

• 
  Sanjit Singh (@sanjit888) reported 13 minutes ago

  @Fidomobile : I am tired holding the line for more than an hour. Please cancel my phone line shared in DMs with immediate effect. I am not in the country anymore and don’t need this number.

• 
  Nishant Ahlawat (@ahlawatwrites) reported 13 minutes ago

  @Fidomobile there is no way to immediately reach Fido customer support and the Ai sucks..how to deactivate roaming. You have used Ai to make a simple task impossible

• 
  ʜ ᴜ ᴍ ᴘ ʜ ʀ ᴇ ʏ (@theonlyhumphrey) reported 15 minutes ago

  @Fidomobile in what world do you have to wait the next day for customer service support?????? Wth am I paying for?

• 
  WTFisgoingon (@WTFisG0ing0n16) reported 15 minutes ago

  @Fidomobile A call back doesn’t help me. I already tried that. I couldn’t understand the guy who called me. I want to simply make a change to my account that i can’t do online. I’m at the point where i want to cancel my Fido lines

• 
  Another Reaction Channel (@Deehmon) reported 17 minutes ago

  @Fidomobile so we can talk to someone 4 days after we call? Cant talk to anyone when we call like we used to? And then they add 5$ to my plan because the service is better???? 🤡 just tell me you want me to leave.

• 
  وحشی (@iamkmpk) reported 20 minutes ago

  @Fidomobile @Fidomobile So we need “appointments” to activate our sim now? We can’t dial in to do that like with other carriers? Can’t afford that? I believe I made a right choice moving away from Fido. Poor user experience. Poor customer service.

• 
  ʜ ᴜ ᴍ ᴘ ʜ ʀ ᴇ ʏ (@theonlyhumphrey) reported 23 minutes ago

  @Fidomobile Thank me for what? Giving me useless service to pay for? I'm without data because of you