Fido Outage Report in Delta, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (42%)
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Total Blackout (8%)
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E-mail (2%)
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Wi-fi (2%)
Live Outage Map Near Delta, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Port Moody and Surrey.
City | Problem Type | Report Time |
---|---|---|
Vancouver | Internet | |
Burnaby | Internet | |
North Vancouver | Phone | |
Vancouver | Phone | |
Vancouver | Phone | |
Port Moody | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Debbie Hellion
(@DebbieHellion) reported
from
Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Mann Ghumman
(@MannGhumman) reported
@Fidomobile Hi, My data is still not working.
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lonerstoner69420
(@lonerstoner6941) reported
@Fidomobile @FidoSolutions They also did NOT Warn customers of any outages, any potential outages or that “routine” updates could even cause such an outage. If I knew the service I pay for on a monthly basis could be cut off at any moment like that for such a routine thing...
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lonerstoner69420
(@lonerstoner6941) reported
@Fidomobile @FidoSolutions I LOST MY JOB DUE TO THE COUNTRY WIDE OUTAGE AND FIDO REFUSES TO ADMIT RESPONSIBILITY. When I as a consumer chose Fido, I chose them with a certain expectation that my services would be provided. THEY WERE NOT. Not only were they not provided...
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Donk 🌐
(@donk_316) reported
@Rogers @Fidomobile so if I’m late on a payment by 13 seconds you guys are on it but when you have issues for 18 hrs... not a word. I’ll be switching providers end of this month
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Ani H.
(@AniHajderaj) reported
@farahng @Fidomobile to be clear most of that is because i bought a 12 pro on a contract, my service is roughly 70 a month
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Lino Matteo's Version
(@LinosVersion) reported
@Fidomobile is the network back to normal?
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Pushmeet Kohli
(@PushmeetK) reported
@FidoSolutions That is just crazy. Giving credit equivalent to the fee of one day of service!! How about you ask your customers how much money did they lose because of your service being out for that day? Clearly shows how much you care about your customers! #fidooutage @Fidomobile
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lonerstoner69420
(@lonerstoner6941) reported
@Fidomobile @FidoSolutions I explained I needed more time to pay my bill as I lost my job and they refused saying once my payment extension passed I would be cut off. All because they didn’t provide the service I pay for. Now let me explain how bad this has affected me.
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Pushmeet Kohli
(@PushmeetK) reported
@FidoSolutions @Fidomobile giving customers credit equivalent to a fee for one day is not enough. Thats just crazy! How about you ask your customers how much money did they lose because of your service being down for that day? This is totally insane and unfair. fidooutage
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Daljit
(@dpadda13) reported
@FidoSolutions @Fidomobile hey my fido home internet is not working. Since 2:30am. I did reset, unplug and plug in back but still not working. Is there outage again?