Fido outages and service status in Lachine, Quebec

Problems in the last 24 hours in Lachine, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lachine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Lachine, Quebec

Latest outage, problems and issue reports in Lachine and nearby locations:

• 
  sidra🥺🥰 (@badkutthi) reported 6 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

• 
  Neil (@imneilocampo15) reported 34 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  Yaz Kh (@Yazkh) reported 49 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  Jose, sin tilde. (@joecconde) reported 51 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  TIGER (@navedtehseen) reported 52 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vince Ltd. (@Vince_Ltd) reported 2 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Morena (@_thiccmorena) reported 3 minutes ago

  @Fidomobile haven’t had my phone plan for a year and already you’re increasing the rate? Wtf. It’s been like 10 months since I switched to Fido. Tried to contact someone through chat but it seems only option is phone call. I’m deaf, I prefer taking to someone chat

• 
  Chris (@cmclean1980) reported 5 minutes ago

  @Fidomobile @Rogers how can you only have virtual customer service? I have an issue that they can not resolve and the earliest I can speak with a human is Wednesday morning … how is this possible? This is unacceptable service!!!!

• 
  Hasan Unlu (@hasanun03898098) reported 8 minutes ago

  Wooow @Rogers @Fidomobile you claim to be the number 1 yet there is no support after 7 or 8 pm. I transferred my number from Fido to Rogers replied YES and still got a cancelled after 90 mins message. Now support is closed and I cannot call anyone. What a joke. Shame!

• 
  Pcofwork (@pcofwork) reported 13 minutes ago

  @Fidomobile Your customer service is beyond terrible. It was horrible before but now you can't even talk to a human being unless you make an appointment? I am switching phone carriers. And I can't even get my issue resolved which I'm sure you'll charge me for.

• 
  RetroPixel (@RetroPixil) reported 21 minutes ago

  @Fidomobile it’s extremely frustrating not being able deal with billing issue same day. Only option is callback, I want a human now while on phone calling you. I’m owed $88 dollars still & virtual assistant is total bullshit. Once my term is done 100% quitting for competitor.

• 
  Pete (@floofydoofbkup) reported 22 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Shrikant Gupta (@Shrikan15918909) reported 23 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer

• 
  Lino's Version (@LinosVersion) reported 33 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Shrikant Gupta (@Shrikan15918909) reported 34 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP