Fido outages and service status in Dundas, Ontario

Problems in the last 24 hours in Dundas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Dundas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Dundas, Ontario

Latest outage, problems and issue reports in Dundas and nearby locations:

• 
  Kim McCarthy🍁 (@Kimmy1016) reported 11 minutes ago from Hamilton, Ontario

  @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

• 
  Craig (@Craig17981815) reported 14 minutes ago from Hamilton, Ontario

  @KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator

• 
  Claudio Stammitti (@claudio_stsc) reported 20 minutes ago from Burlington, Ontario

  @Fidomobile @FidoSolutions No one wants to be responsible to replace a defective phone while I'm wasting time and money on every "come back" or talk to fido or the store... All broken promises

• 
  Craig (@Craig17981815) reported 36 minutes ago from Hamilton, Ontario

  @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

• 
  Kim McCarthy🍁 (@Kimmy1016) reported 44 minutes ago from Hamilton, Ontario

  So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shrikant Gupta (@Shrikan15918909) reported 5 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer

• 
  Masih (@masihhaha) reported 7 minutes ago

  @Fidomobile get your garbage *** support team and contact me. Im so tired of begging for a callback from this **** company, just so that I find out who is using my credit card and to cancel a plan that’s unjustly is using my money.

• 
  Chirag Jain (@Chi_raaag) reported 8 minutes ago

  @Fidomobile I am trying to PORT my number from FIDO to other carrier and your customer service(Aman) they are just disconnecting my call. Meanwhile you guys are just overcharging for nothing. If this is the thing i will escalate this issue and will not pay my bill.

• 
  Vince Ltd. (@Vince_Ltd) reported 8 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Jennifer (@JMazda26) reported 9 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  Shrikant Gupta (@Shrikan15918909) reported 11 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  Leanne Schira (@lschira) reported 11 minutes ago

  @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

• 
  Vince Ltd. (@Vince_Ltd) reported 14 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  iVu (@WhoCntrl) reported 14 minutes ago

  @Fidomobile I accidentally deleted my eSIM while switching phones. Now, I’m trying to set up a new eSIM on a new phone, but I can’t because I don’t have access to the old phone number. When I visit the store, they says there’s an issue with my identification. Can u help

• 
  Canadian Crimes (@canadian_crimes) reported 15 minutes ago

  @Fidomobile how is reception even worse with 5g plus zero customer support