Fido outages and service status in Dundas, Ontario

Problems in the last 24 hours in Dundas, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Dundas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Dundas, Ontario

Latest outage, problems and issue reports in Dundas and nearby locations:

• 
  Craig (@Craig17981815) reported 3 seconds ago from Hamilton, Ontario

  @KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator

• 
  Kim McCarthy🍁 (@Kimmy1016) reported 12 minutes ago from Hamilton, Ontario

  @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

• 
  Craig (@Craig17981815) reported 13 minutes ago from Hamilton, Ontario

  @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

• 
  Claudio Stammitti (@claudio_stsc) reported 16 minutes ago from Burlington, Ontario

  @Fidomobile @FidoSolutions No one wants to be responsible to replace a defective phone while I'm wasting time and money on every "come back" or talk to fido or the store... All broken promises

• 
  Kim McCarthy🍁 (@Kimmy1016) reported 42 minutes ago from Hamilton, Ontario

  So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Intrepid Critic (@Who_knewit) reported 6 minutes ago

  @Fidomobile please switch me back to LTE. This switch to "5G" has made my phone slower, everything takes longer to open, chatgpt takes forever to give answers now. Podcasts just stop streaming as I randomly lose service. Switch us back, 5G isn't ready and it sucks.

• 
  Lemonade (@LemonadeOnAir) reported 8 minutes ago

  @Fidomobile want to temporarily pause my fido plan, help!!!

• 
  Pete (@floofydoofbkup) reported 10 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Dragon (@Carlosl68910473) reported 16 minutes ago

  @Fidomobile your garbage constantly spamming adds to my email canceling your garbage services you trash

• 
  Silent Eyes (@ryanavi21) reported 16 minutes ago

  @Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....

• 
  Jim (@Jim_363) reported 16 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Shrikant Gupta (@Shrikan15918909) reported 17 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Devin Riegle (@deriegle) reported 18 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Jayant (@jayant_vohra1) reported 18 minutes ago

  @Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?

• 
  Not Op Cue (@NotOpCue) reported 19 minutes ago

  @iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.