Fido Outage Report in Ancaster, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (46%)
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Internet (42%)
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Total Blackout (7%)
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E-mail (3%)
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Wi-fi (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
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Kim McCarthy🍁
(@Kimmy1016) reported
from
Hamilton, Ontario
So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out
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Craig
(@Craig17981815) reported
from
Hamilton, Ontario
@KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator
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Craig
(@Craig17981815) reported
from
Hamilton, Ontario
@Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one
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Kim McCarthy🍁
(@Kimmy1016) reported
from
Hamilton, Ontario
@Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney
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Claudio Stammitti
(@claudio_stsc) reported
from
Burlington, Ontario
@Fidomobile @FidoSolutions No one wants to be responsible to replace a defective phone while I'm wasting time and money on every "come back" or talk to fido or the store... All broken promises
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Facts Of Dave
(@FactsOfDave) reported
@MrtKaram @Fidomobile Go with Telus they are offering free US calling, and good customer service my mom just switched when my contract is done I’m switching too
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AA
(@solobaz) reported
@Fidomobile I have been emailing "refer a friend" team for sorting my billing issue since last 3 weeks but not response / resolution. Can you pls help? My bill date has already passed. I have called customer care also 3 times but no resolution.
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Paul Duse
(@PaulDuse) reported
@Fidomobile Internet service in Windsor ON for mobile devices (in my case iphone) has been down since 1pm today. Please fix it
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Nurse Huang
(@HuangNurse) reported
@KarenWenLin @Fidomobile Fido.. they are the worst. They had a nation wide outage last year. How can they charge people more???
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Doc Weird
(@ThrillDoc) reported
Hey @FidoSolutions @Fidomobile - I upgraded my phone with you recently and was told 2-5 business days to receive my phone, called customer service and the phone is back ordered 4-6 weeks, why didn't you disclose that information beforehand?? Love Fido, but I'm very disappointed!
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ShaMaKyEntertainment
(@shamakyEnt) reported
Why did I order a new phone since March 6th from @Fidomobile talk to 3 customer service agents and a supervisor and cannot get my order by now. What's really happening with @Fidomobile these days? Customer service is nonexistent with them...I'm so disappointed 😞
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Andy Goddard
(@iamandygoddard) reported
I have always had great service from @Fidomobile, but “Ask Jack” chat is appalling. - Agents can’t type in full sentences - Punctuation is mythical - Typos galore because agents have to handle multiple chats & problems at once. Get your agents back to the phones!
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Martin Karam, PhD
(@MrtKaram) reported
@Fidomobile And your colleagues were one call away. Only to be told our policies are written in stone even if we were at fault. So no, u wanna help go dig up my file and see whats on it. Im tired of doing fido’s job for them.
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Martin Karam, PhD
(@MrtKaram) reported
@Fidomobile after talking on the phone for 90min with fido and the manager telling me there’s nothing we can do to fix the problem that we created and you have to bare the consequences of our mistakes i don’t think there’s anything anyone at fido can do to make me not regret being with fido
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Karen Woods 林爷 🇺🇦🇨🇦🌻
(@KarenWenLin) reported
I had a terrible experience with @Fidomobile this morning , despite being a loyal customer for more than 4 years. Rest assured, I will be writing about it and sharing it with Canadians across the country. I have documented everything. Consumers want a good shakeup in Telco. They…