Fido

Fido Outage Report in Orléans, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Orléans, Ontario 11/25/2025 13:20

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Orléans, Ontario

The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • CashOnAir Cash (@CashOnAir) reported from Ottawa, Ontario

    Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • weronikabolku ᡕᠵ᠊ᡃ່࡚ࠢ࠘ ⸝່ࠡࠣ᠊߯᠆ࠣ࠘ᡁࠣ࠘᠊᠊ࠢ࠘𐡏~♡ (@weronikabolku) reported

    @Fidomobile sucks *** bro

  • p8r8s p8r8s (@p8r8s) reported

    @FidoSolutions Oh amazing so @Fidomobile might be a winner then! I’ll transfer to @FidoSolutions - to a prepaid service and “roam” in UAE for incoming calls / texts (primarily for 2FA) - and seems will be charged roaming only for the instances when they are used! Also hoping I can top up online

  • n1_ana Ana (@n1_ana) reported

    @FidoSolutions @Fidomobile Why are you making a customer that changed providers two days into their billing cycle pay the full amount of their bill? And why does a former customer have to wait 3-4 wks after their final bill is issued to receive a cheque for money paid in excess?

  • miss_dana Dana (@miss_dana) reported

    @Fidomobile won a prize via Fido xtra. Received a call fr purolator saying they cant deliver and to call Fido. I did, spent an hour on the phone answering repetitive questions, finally got an email with track #, find out it’s returned to sender. I have screenshots Would like help

  • Roshanbiswa22 Roshanbiswa (@Roshanbiswa22) reported

    @Fidomobile don’t use it it’s really bad it’s a scam

  • markrenaud 𝙼𝚊𝚛𝚔 𝚁𝚎𝚗𝚊𝚞𝚍 ✈️🏳️‍🌈🇨🇦 (@markrenaud) reported

    @michaljacob8 You haven’t dealt with @Fidomobile or @RogersMobileCa then. I’ve flown Flair 4 times now and have zero issues. I understand there are concerns.

  • 7JHogs Mack Derr (@7JHogs) reported

    @Rogers okay, take two! Rebooting modem/router, is it a local issue or a WAN issue!? Router said no WAN connection! Let's seeeee! I suppose @Fidomobile I guess :)

  • K_Wala Alam (@K_Wala) reported

    You need to improve your process on how to use the 5 hours, why do I have to use the app? Especially since it is in maintenance all the time! Fix it! @Fidomobile

  • MyMommyMadness DiaryOfATattooedMom (@MyMommyMadness) reported

    Hey @FidoSolutions / @Fidomobile is there a reason why I get told one thing via chat, confirm that thing via phone but go in an get told it can't be done ? As a customer of 10+ years I'm already ticked that I cancelled one account today and not hoping to cancel the other

  • 5sonia5 so (@5sonia5) reported

    @Fidomobile how can i use my fido extra 5h if the app doesn't work or is under maintenance?