Fido Outage Report in Orléans, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (31%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Orléans, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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Cash
(@CashOnAir) reported
from
Ottawa, Ontario
Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Missconduct
(@TheLTexpress) reported
@FidoSolutions @Fidomobile RIDICULOUS. And now you don't even have a customer support line, you just **** off customers onto your useless AskJack bot and when you ask for live support there are cues of over 50 people waiting. I hope Rogers goes under for good! GROSS CUSTOMER SERVICE!
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 2/3 After my device upgrade, I got 643 dollars bill for this month. When I called customer care they are saying Your add on of 1000 minutes was removed and charges were legal. I have to pay the amount. I tried to explain that I am already broke.
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VenLove
(@VenLove_) reported
@RogersHelps @Fidomobile FYI although you said you are proactively crediting customers for the outage at a value of 3 days, my recent bill is not reflecting this. Am I surprised? No. Do I have to call in and waste over an hour on hold now? Yes. Another Fail? It never ends.
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 4/4 now tell me how can I get out of this issue, I can’t pay that much amount. Fido is trying to exploit me because the mistake is on my side. On the outage day I have an important online exam and a class which I have missed to attend.
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Gavin
(@ghostflaneur) reported
Yo @Fidomobile really appreciated you charging me 100 bucks for a international roaming service which a: doesn't actually function and b: I didn't use (roaming data was turned off), but hey the three bucks for really ******* up my work day during the outage really made up for it.
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Candace Kelly
(@candacekellyto) reported
Hey @Fidomobile do you care about the safety of your customers? Leaving a single woman stranded on another country and in a potentially life threatening situation and you want to deny me a $60 credit because you want to charge me when I had no service??
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Sandeep Singh
(@realsandeep96) reported
How many more days you guys need now in order to give me a solution? In DMs you guys were like our concern team will contact you in few days.Also, just to remind you it’s been week now. Fido is now giving me mental stress. @FidoSolutions @Fidomobile
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MineNewbNoCreeper
(@mcNewbNoCreeper) reported
@Fidomobile I do not want your automated system to hang up on me and direct me to ask Jack. I want a representative. Why is that so hard
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jaskanwar
(@Jaskanwar_Kaur) reported
@FidoSolutions @Fidomobile increasing existing plan rates and not improving the service and then not even paying back for the service you guys didnt provided but charged already. Completely frustrated with Fido
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@FidoSolutions @Fidomobile Who is going to pay my academic loss due to outage?