Freedom Mobile

Freedom Mobile Outage Report in Lethbridge, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lethbridge, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lethbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lethbridge, Alberta 10/25/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Lethbridge, Alberta

Latest outage, problems and issue reports in Lethbridge and nearby locations:

  • SunshinesDad Sunshinesdad (@SunshinesDad) reported from Lethbridge, Alberta

    @freedomsupport No, not a customer. I was waiting to re-up with my provider till Freedom arrived but decide that until your "In-Network" covers more territory it wouldn't work for me. You now have 2 years to improve it and then there is a good chance I will switch.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • scampi01_gmail benche (@scampi01_gmail) reported

    @freedomsupport Looking to upgrade or add a new service? Order from the comfort of your own home by messaging an agent today. -- when I tried messaging an Agent, clicking it does nothing.

  • pradeepjain_nyc Pradeep Jain (@pradeepjain_nyc) reported

    You’ve got some galls @FreedomMobile asking if i’ll recommend you even after you suspended my service for 7 days bcoz ur systems didn’t update and your CSR and IT teams couldn’t find any reason why my account is suspended tkt # 00354xx8 I am in a mood for tons of expletives rn 😡

  • _Cee_Squared The Somm of All Things (@_Cee_Squared) reported

    @freedomsupport hi, I'm trying to pay my bill but I can't login with my phone number and pin. Even with express pay, it doesn't recognize my number as a Freedom phone number. Any help with this?

  • ProducedByAMPZ A.M.P.Z (@ProducedByAMPZ) reported

    @freedomsupport First yall over bill , and ur phone representative admitted to that , and i tried to pay my phone bill and i used to the correct password and because ur **** **** systems dont work im locked out my account, so **** u

  • scampi01_gmail benche (@scampi01_gmail) reported

    @FreedomMobile The chat is not working today.

  • tdimakas Thanasi Dimakas (@tdimakas) reported

    @AnthonyLacavera @FreedomMobile Was a former Freedom customer and although the plans were cost effective, the reliability of service was mediocre at best (dropped calls all the time) and the customer service over the phone was painful. I tried supporting the ‘small guy’ but didn’t feel supported back.

  • LaurenCrippsRN Lauren Cripps (@LaurenCrippsRN) reported

    @freedomsupport I'm a current customer - if I want to change plans can I just switch to any one? It is there a different option for new/current customers? Thanks!

  • tamilan_mahen Tamil (@tamilan_mahen) reported

    @freedomsupport Your service sucks.... You dont even sending welcome email to new customers..... and when i tried to login first time it is asking for PIN send to my registered emailll..... How come i know which email i registered to you ?

  • angelaonuora Angela Onuora (@angelaonuora) reported

    After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.

  • DB_flygirl DB (@DB_flygirl) reported

    Beware of @FreedomMobile @freedomsupport they will take you $$$ and give you no support or customer service at all…