Freedom Mobile outages and service status in Lethbridge, Alberta

Problems in the last 24 hours in Lethbridge, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lethbridge, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Lethbridge, Alberta

Latest outage, problems and issue reports in Lethbridge and nearby locations:

• 
  Sunshinesdad (@SunshinesDad) reported 2 minutes ago from Lethbridge, Alberta

  @freedomsupport No, not a customer. I was waiting to re-up with my provider till Freedom arrived but decide that until your "In-Network" covers more territory it wouldn't work for me. You now have 2 years to improve it and then there is a good chance I will switch.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@jbn_jack) reported 1 minute ago

  Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???

• 
  Sue T (@pieface2010) reported 2 minutes ago

  @FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.

• 
  Luksimi Sivaneswaralingam (@luksimimusic) reported 8 minutes ago

  @FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)

• 
  James Robb (@jameser78) reported 9 minutes ago

  @FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???

• 
  Joe bala (@joebalacan) reported 9 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 10 minutes ago

  @FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Jennifer (@JTkksmom) reported 12 minutes ago

  Why does @FreedomMobile have to be so difficult? Not enjoying this customer service at all

• 
  Dgrootonis (@iamgroot11) reported 16 minutes ago

  @FreedomMobile Team fireworks, it’s too bad that the freedom mobile arch was CLOSED and did t host fireworks on CANADA DAY.

• 
  Caitlin (@caitlinnspencer) reported 20 minutes ago

  @FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??

• 
  🦉 (@Raptorswave) reported 24 minutes ago

  @FreedomMobile the worst service plus even worse customer service