Freedom Mobile

Freedom Mobile Outage Report in Lethbridge, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lethbridge, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lethbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lethbridge, Alberta 11/30/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Lethbridge, Alberta

Latest outage, problems and issue reports in Lethbridge and nearby locations:

  • SunshinesDad Sunshinesdad (@SunshinesDad) reported from Lethbridge, Alberta

    @freedomsupport No, not a customer. I was waiting to re-up with my provider till Freedom arrived but decide that until your "In-Network" covers more territory it wouldn't work for me. You now have 2 years to improve it and then there is a good chance I will switch.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Grenhook Will (Grenhook) (@Grenhook) reported

    @freedomsupport is this whats preventing logging into the site or app? I needed to make a payment before services were suspended and I feel this site/app situation just caused me to further be delayed resulting in suspended services. ugh bad month

  • RasKanji ➐ kantaro (@RasKanji) reported

    @FreedomMobile Please for the love of God. When I call CS and have to listen to the automated system. It does not need to tell me 3 times what my balance is, what day it expires, what hour, minute, and second it expires. I came ]~[ this close to cancelling my service over that #petty

  • ninetteibanez ninetteibanez (@ninetteibanez) reported

    @FreedomMobile I cannot send a message to your Freedom Mobile Care @freedom support

  • GoJuDragon82 Terry Austin (@GoJuDragon82) reported

    What a joke @FreedomMobile is, better part of 1 and a half hours asking why my Data was used up in 3 days, after never having used up my data since 2016. First encounter: about 5 minutes to go through the menu options to talk to someone who hung up 30 seconds into the

  • Janedoe67856020 Janedoe (@Janedoe67856020) reported

    @FreedomMobile trying to upgrade my phone online but every time I try, at the last step when the order is submitted it keeps giving me an error. Tried doing it through support too but the agent had the same problem

  • b2caron Brandon Caron (@b2caron) reported

    @FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢

  • meadoval4lyf person (@meadoval4lyf) reported

    @freedomsupport @CharlesMicah I think you're being told it's not a device issue. It's something at your end. Can't your socials team tell your tech team? @BAICanada

  • _BrianMahoney Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported

    @FidoSolutions What's to go over? I paid you $49.46 for four and a half years, no problem. Now it's $51.46 because Rogers bought Shaw. Hell, I'm not paying for that. @Videotron offers a much better plan for $50.00. 20 Gigs! @freedomsupport is up next.

  • indi_jenn_ous Jenn Jenn (@indi_jenn_ous) reported

    @APTNInvestigate might want to ask @FreedomMobile why they don't honor tax exemption for on reserve Indigenous people. Why they are rude and dismissive once they know it's an Indigenous customer. Including agents hanging up and saying to call back to get a different agent.

  • _BrianMahoney Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported

    @FidoSolutions The notice was buried in your abysmal account details. Regardless, I/we have other options now. @freedomsupport and @Videotron offer better plans at better prices. Was the $2 worth losing a customer? A five year customer?