Freedom Mobile outages and service status in Lethbridge, Alberta

Problems in the last 24 hours in Lethbridge, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lethbridge, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Lethbridge, Alberta

Latest outage, problems and issue reports in Lethbridge and nearby locations:

• 
  Sunshinesdad (@SunshinesDad) reported 28 minutes ago from Lethbridge, Alberta

  @freedomsupport No, not a customer. I was waiting to re-up with my provider till Freedom arrived but decide that until your "In-Network" covers more territory it wouldn't work for me. You now have 2 years to improve it and then there is a good chance I will switch.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  manish midha (@midha_manish) reported 5 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  rhyland (@rhyland1) reported 5 minutes ago

  @FreedomMobile Just got off with 611 retention and it was the worst experience ever. A total disgrace by a @Quebecor subsidiary. The people they hire are a disgrace to Canadian society. Can't answer simple questions and threaten customers. @CRTCHearings

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 9 minutes ago

  @FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Jay (@sh_jags) reported 9 minutes ago

  @FreedomMobile Service down

• 
  Javi Medina (@javiermedina15) reported 13 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Sharayah Palmer (@SharayahPalmer) reported 15 minutes ago

  @FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service

• 
  Tim PF (@TimFranko2) reported 16 minutes ago

  @FreedomMobile Hey, you guys need to get your act together & set up service in the Trail, Castlegar, Nelson, Rosland, & salmo area of BC ASAP. Why does this small region have no service yet there is coverage there? You guys have service in Grand Forks & in Creston. So?🤔?🤔?

• 
  Keith (@Keithito) reported 17 minutes ago

  @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone

• 
  Javi Medina (@javiermedina15) reported 18 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported 18 minutes ago

  Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews