Freedom Mobile

Freedom Mobile Outage Report in Lethbridge, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lethbridge, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lethbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lethbridge, Alberta 12/29/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Lethbridge, Alberta

Latest outage, problems and issue reports in Lethbridge and nearby locations:

  • SunshinesDad Sunshinesdad (@SunshinesDad) reported from Lethbridge, Alberta

    @freedomsupport No, not a customer. I was waiting to re-up with my provider till Freedom arrived but decide that until your "In-Network" covers more territory it wouldn't work for me. You now have 2 years to improve it and then there is a good chance I will switch.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Salma31097164 Salma (@Salma31097164) reported

    @FreedomMobile freedom is stealing money from my Credit card. I have called 27 times and even a manager that didn’t sound like he was in Canada told me that there is no way he can find out why my credit card is being charged because I’m not a customer.

  • HeadBanger1968 Doug (@HeadBanger1968) reported

    @FreedomMobile so, I get a message that I'm due for a hardware upgrade, I jumped thru all the hoops only to find out that I have to find a store that remains open,has the phone I want, during a pandemic when we are supposed to stay home??? Not going to be a customer much longer!

  • ashestopoetry Ashes2Poetry (@ashestopoetry) reported

    @freedomsupport I have been having multiple unsuccessful interactions with customer service. They are unable to explain why Freedom Mobile is not processing payments at this time. Please provide a response. I do not want to DM anymore. It's unproductive.

  • WilluMilkit James (@WilluMilkit) reported

    @signalapp Love the app. Great and quick support last week when I had issues with @Telus but not @FreedomMobile

  • therobmilne Rob Milne (@therobmilne) reported

    @FreedomMobile So if you do actually want to fix anything. Don’t both contacting their support via phone or website. Just contact @freedomsupport They helped me and won back my trust!

  • carlos1984kid C.J Guevara (@carlos1984kid) reported

    @FreedomMobile Tried to pre order since I am up for renewal but even if you get 65 plan with 35 tabs they still want over 1000 upfront t. Sound ridiculous might have to look into new provider after 8 years of being a wind/freedom customer.

  • GreatRootBear Richard Ng (@GreatRootBear) reported

    @stephlackey @freedomsupport They may have their issues but they're the only mobile provider that has a reasonable option to tether at a data cap that is workable for someone where folks like Bell don't offer any internet service.

  • jaytheredneck1 🇨🇦Jay🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jaytheredneck1) reported

    @freedomsupport If you’re going to slow me down so much that I can’t even load your app, first what makes you think I can load a web page? And second, what makes you think I feel like paying for that level of service?

  • Salma31097164 Salma (@Salma31097164) reported

    @FreedomMobile They steal money from your credit card when u call they say they can’t help please find a reputable company

  • stephlackey Steph Lackey (@stephlackey) reported

    @freedomsupport Over the past few months I have talked to 5 service reps and no one could help. Can you please put me in touch with someone who has more authority that may me able to help correct this?