Freedom Mobile outages and service status in Lethbridge, Alberta

Problems in the last 24 hours in Lethbridge, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lethbridge, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Lethbridge, Alberta

Latest outage, problems and issue reports in Lethbridge and nearby locations:

• 
  Sunshinesdad (@SunshinesDad) reported 23 minutes ago from Lethbridge, Alberta

  @freedomsupport No, not a customer. I was waiting to re-up with my provider till Freedom arrived but decide that until your "In-Network" covers more territory it wouldn't work for me. You now have 2 years to improve it and then there is a good chance I will switch.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laith Khalil (@laithkhalil) reported 2 minutes ago

  @FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!

• 
  Jasmine Kaur G (@jgarcha) reported 4 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  Farhan Z (@Far4Truth) reported 6 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  Scott C (@scottacalvert) reported 7 minutes ago

  @FreedomMobile find out it was an issue on your end. 5 lines not working all day, can't get a hold of anyone until 6pm. Asked what is going to be done about 5 ppl not being able to work all day. Responses was nothing.

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 10 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!

• 
  (adam) (@ONRADAM) reported 12 minutes ago

  @FreedomMobile Never ever again

• 
  Gamer Graham (@GTM618) reported 15 minutes ago

  @FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.

• 
  Tim PF (@TimFranko2) reported 16 minutes ago

  @FreedomMobile Hey, you guys need to get your act together & set up service in the Trail, Castlegar, Nelson, Rosland, & salmo area of BC ASAP. Why does this small region have no service yet there is coverage there? You guys have service in Grand Forks & in Creston. So?🤔?🤔?

• 
  Sue T (@pieface2010) reported 20 minutes ago

  @FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.

• 
  Cheeky Monkey (@cindyintoronto) reported 20 minutes ago

  @JTkksmom @FreedomMobile Why? Because they are headquartered in Quebec. My vast experience with Quebec based companies is extremely poor. I try to avoid at all cost.