Freedom Mobile

Freedom Mobile Outage Report in Lethbridge, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lethbridge, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lethbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lethbridge, Alberta 01/22/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Lethbridge, Alberta

Latest outage, problems and issue reports in Lethbridge and nearby locations:

  • SunshinesDad Sunshinesdad (@SunshinesDad) reported from Lethbridge, Alberta

    @freedomsupport No, not a customer. I was waiting to re-up with my provider till Freedom arrived but decide that until your "In-Network" covers more territory it wouldn't work for me. You now have 2 years to improve it and then there is a good chance I will switch.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyImmel Anthony Immel (@AnthonyImmel) reported

    @FreedomMobile Ordered a SIM online and the next day Canada post went on strike. They were unhelpful so I tried to buy another SIM and have it shipped via purolator or FedEx. They refuse to offer another shipping method despite the nationwide Canada post strike. Customer service says I can buy one in store. I would have done that already if it wasn't a 5 hour drive. Pathetic.

  • _XAmount Kahleel B (@_XAmount) reported

    My word **** YALL @FreedomMobile

  • subst8nce subst8nc3 (@subst8nce) reported

    @FreedomMobile FYI, I've tried 5 times to sign up for home internet, everytime I try I get sent to the worst call center I've ever dealt with. Impossible to properly communicate, very painful to try and listen with a bad connection and people with poor communication skills. Back to Telus I go.

  • Santosspicystuf Postman Yan (@Santosspicystuf) reported

    @FreedomMobile Thank god for my price not rising. That will help stomach your "customer service" and tech support. Been with you 72 hours and I'm horrified. I'm not sticking around past my 14 day grace period. Thanks for nothing

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from The Beaches, Ontario

    There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile

  • toddmodem Todd Modem (@toddmodem) reported

    @FreedomMobile Loyal customer for 2 years. 2 lines and every bill paid on time. I renew my contract with them and get hit with 90 dollars in “connection upgrade fees”. Unbelievable! They are scumbags just like the other carriers.

  • eddykarter Ed Karter804🇨🇦 (@eddykarter) reported

    @Boujie88 @FreedomMobile I got tired of them as a pre paid customer . Told them I was done then a few months go by and collection agency on my ***. My plan was changed without my knowledge or consent . Pretty sure I'm not the only one that this had happened to 😡

  • aarvod Aar Vod (@aarvod) reported

    @FreedomMobile disabled my Wifi Calling all of a sudden back in April and since then I have spent hours with customer care; false suggestions and investigations but no resolution. Tickets raised, phones swapped, sims swapped but final reply, "We have no timelines for resolution."

  • jameser78 James Robb (@jameser78) reported

    @FreedomMobile my phone has had no service since about 10 am (in Calgary) Is there a known issue?

  • timmerman0921 Lyta (@timmerman0921) reported

    @FreedomMobile hi I need help I can't receive any incoming calls