Freedom Mobile Outage Report in Aberdeen, British Columbia

@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.

@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.

Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

@FreedomMobile I'm standing here in a Canadian city of medium size and we are now going into day five of having limited to no service in the middle of the city. Standing outside of a building in an open grass field, Freedom is not able to deliver proper services over a week now

@FreedomMobile I can't log into my account right now and can you please help me out with this thanks

@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

@freedomsupport Wow I thought my phone was broken

@freedomsupport just reporting a really weak signal zone in Maple Ridge - 232st & 124Ave (the entire neighbourhood is iffy and no data inside my house)

@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

@freedomsupport It just drops... Apparently no one had a chance to take a look at the ticket yet, so we keep waiting for a fix

@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want

@wrongonanylevel @koodo @FreedomMobile hey **** that ain't too bad! It's faster download for me on Koodo but all I do is social media and e-mail, don't really care about that. Our upload is about the same speed.

@Dana9Sweet9 @FreedomMobile I switched to Koodo last year, no problems so far

@TheJUNOAwards @ShawnMendes @FreedomMobile Never be Alone #JFCShawnMendes

@FreedomMobile you broke my heart. I would have been loyal to you despite network reach being not the best everywhere I go. But the sale to Rogers is an utter betrayal.

@Crackmacs @koodo @FreedomMobile I just moved 3 of my family’s accounts to Shaw - was on Bell - $25 / month for 25 GB (because I pay them a boatload of money for Gig internet and cable) - no issues. Some coverage ‘blips’ in certain small areas - but 98% of the time I don’t notice the difference.

@FreedomMobile why mislead customers? You overcharge customers on top of connection fee even when the discounted rates should apply. I paid a large bill the first month. Moreover, ur customer care is rotten. In this lockdown, they ask me to go to the store & register a complain🤮

@Crackmacs @koodo @FreedomMobile i’m on the Shaw free plan, pay $10 a gig for data that rolls over if i don’t use it. you connect to their hotspots all over the city so don’t use much data. No issues at all.

@Crackmacs @koodo @FreedomMobile Fair enough. I can't speak to data speeds on Shaw/Freedom, but I do have voice only with Shaw and I don't have any issues with reception in the city or out in Banff/Canmore.

@freedomsupport I explained what the problem is, and I keep getting these generic messages. I don't want to DM you. I want you to check & see why I can get nationwide data access at full speed, but despite having a gig of data left that gets renewed tomorrow, on freedom, I get nothing.

@TheJUNOAwards @FreedomMobile Nobody cares about yer stupid award show.