Freedom Mobile outages and service status in Acton, Ontario

Problems in the last 24 hours in Acton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Acton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Acton, Ontario

Latest outage, problems and issue reports in Acton and nearby locations:

• 
  Adeniyi Adebote (@talk2niyi) reported 48 minutes ago from Milton, Ontario

  @FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RJM123 (@R0J0MI123) reported 6 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

• 
  Javi Medina (@javiermedina15) reported 6 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Testezlaf (@testezlaf) reported 7 minutes ago

  @4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!

• 
  Matt Bellamy (@Matt_Realtor) reported 9 minutes ago

  @FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage

• 
  David Barnwell (@lifeOfBarney) reported 14 minutes ago

  Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN

• 
  Yvonne Kushe (@kushemusic) reported 22 minutes ago

  @FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.

• 
  Kyng (@KebabsRLyf) reported 22 minutes ago

  @MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.

• 
  Joe bala (@joebalacan) reported 22 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  Stephanie the alchemist (@Stephdalchemist) reported 25 minutes ago

  @FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?

• 
  JrT (@JRTeodoro4) reported 26 minutes ago

  @FreedomMobile Is there problem with your internet today? December 16th?