Freedom Mobile

Freedom Mobile Outage Report in Acton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Acton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Acton, Ontario 09/15/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Acton, Ontario

Latest outage, problems and issue reports in Acton and nearby locations:

  • talk2niyi Adeniyi Adebote (@talk2niyi) reported from Milton, Ontario

    @FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KWAdamJ Adam Jackson (@KWAdamJ) reported

    @freedomsupport Merry Christmas! Any issues with text messages today? Just got a new phone and text messages won’t send at all. iMessage is fine, but SMS won’t send.

  • letsgetout YourMaster (@letsgetout) reported

    @FreedomMobile Left with my poor girl in tears after being screwed by the rude store rep trying to scam us lying about everything and shouting. Her current plan got screwed and her protection plan on her current phone removed which he said he can’t do anything about to put back after cancel..

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @freedomsupport Okay. And then the only other issue I may run into is when I switched I switched to one of these company’s that add you to a business plan kinda weird thing. I don’t know how it works. If I get them to give me the account number I should be able to port back my number I assume

  • jesemipermeable sharmila streaming evermore (@jesemipermeable) reported

    @FreedomMobile my mom was disrespected by one of the retail specialists at West Edmonton Mall. He didnt have to be very rude, very unnecessary. He kept insisting that the promo she's getting for my brother doesnt exist, & gaslighted my mom for being upset by his behaviour.

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @FreedomMobile Honest to God why do we insist on using offshore call centre workers who have a hard time with basic phone etiquette, command of their equipment.Hiorrible Customer service Yes i know there are other ways. Freedom HIRE CANADIAN!!!!! Manilla is not Canada.

  • letsgetout YourMaster (@letsgetout) reported

    @FreedomMobile We had an absolutely horrible nightmare experience yesterday at a store we called the centre but no one cares.. with freedom the power is with the store rather than the franchise. After hard credit check and paying our tab and standing for 2 hours we were lied to about price..

  • sadgirlolo Louise (@sadgirlolo) reported

    @FreedomMobile so I’m trying to pay my account and I can’t????? Wtf

  • _liljaz1 user 27377383 (@_liljaz1) reported

    @p3rs0nn @freedomsupport Hey did you figure this out? Currently having the same issue

  • RajivKochhar Rajeev Kochhar (@RajivKochhar) reported

    @FreedomMobile Terrible service, poor customer service. Do not sign up.

  • Belib16 Belibra (@Belib16) reported

    @freedomsupport is freedom having issues in the edmonton area? I can't seem to text out and neither can other family members using freedom. Calls are still working and internet seems to be working as well.