Freedom Mobile

Freedom Mobile Outage Report in Acton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Acton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Acton, Ontario 10/31/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Acton, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Rockwood.

Loading map, please wait...
City Problem Type Report Time
CanadaRockwood Phone
CanadaGuelph Internet
CanadaMilton Phone
CanadaGuelph Phone
CanadaGuelph TV
CanadaRockwood E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Acton, Ontario

Latest outage, problems and issue reports in Acton and nearby locations:

  • talk2niyi Adeniyi Adebote (@talk2niyi) reported from Milton, Ontario

    @FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mzfeatherstone Larissa (@mzfeatherstone) reported

    @freedomsupport Yes, thank you. Unfortunately, I was quite dismayed by how disinterested the customer service rep and Supervisor were at actually talking me through any of the available offers. 😔 I can appreciate the level of exhaustion and stress we’re all feeling. I will look elsewhere. Thx!

  • SkptcleOfSkptcs Peter Woods 🇨🇦 (@SkptcleOfSkptcs) reported

    @FreedomMobile Unlimited data because coverage is terrible and you can never connect to the network

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind. I am existing customer having 2 lines.. I will close both.. Be careful they consider you as customers till signing contract. Then you mean no value to them.

  • beingSmarttt IamBrand (@beingSmarttt) reported

    @FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service

  • whoisbrar Harman Brar (@whoisbrar) reported

    @FreedomMobile I upgraded my phone to a iPhone 12 Pro Max almost 2 weeks ago and I didn’t get any confirmation. Incan understand you have a lots of orders but at least you can tell your customers that how much time it can take. VERY POOR SERVICE 👎

  • RaymondMBastien Raymond (@RaymondMBastien) reported

    @freedomsupport Your text message system is not working.

  • Arctic_Canada Arctic_Fox13 (@Arctic_Canada) reported

    @FreedomMobile having trouble paying my bill the freedom app keep giving me error can’t process. this is the second time again it’s not taking my payment my billing information is correct now I have to wait another 5 days for it to be sent back ridiculous will be 10 days total.

  • AlewuyaMohamme3 Alewuya Mohammed (@AlewuyaMohamme3) reported

    @FreedomMobile I had worest customer service at one of your stores. I retuned the phone back but I didn't get refund for the upfront payment I made yesterday

  • Sinead09487728 Sinead (@Sinead09487728) reported

    @FreedomMobile I ordered two phones. One was free, one I paid for. The free one arrived and the one I paid for never arrived. Money taken from my account. CX service told me phone is no longer in stock and I cant change to a phone that is in stock? 'To just wait it out' the worst!!

  • Can8dianmade 1smoke2much (@Can8dianmade) reported

    @CRTCeng Why is it legal for me to Purchase a New smart Phone have incoming calls from some country billing my phone bill & YES @FreedomMobile is taking the money from me over this BOGUS **** @crtceng i wanna get a lawyer & i am calling someone from CRTC into court for some info