Freedom Mobile

Freedom Mobile Outage Report in Acton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Acton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Acton, Ontario 10/15/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Acton, Ontario

Latest outage, problems and issue reports in Acton and nearby locations:

  • talk2niyi Adeniyi Adebote (@talk2niyi) reported from Milton, Ontario

    @FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NevahMindJones Schmoodles (@NevahMindJones) reported

    @thebig_hert @FreedomMobile Make public the resolution. Worst customer@service ever.

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile I tried to renew my phone for existing customer you are asking 600$ closing fee and for new customers 0$.. very loyal company ! Unbelievable

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported

    I'm really ******* furious at the lack of compatition for cellular service in #Canada !!!WTF !!! DOES IT TAKE TO UNSEAT THESE MOTHER ******* FROM POWER ?! I am dissatisfied @freedomsupport & also @JohnTory as share holder with Rodgers network & with the current lack of choice !

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Totally garbage.. 600$ for closing existing deal even after one year and 0$ for new customers.. ridiculous.. keep away from freedom for peace of mind

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Beware of this terrible brand with terrible service.. For existing customer asking 600$ to close the deal and for new one 0$.. it is ridiculous. Once you are their customer you have no value. Keep away for peace of your mind.

  • Gamer2Gainz Gamer2Gainz (@Gamer2Gainz) reported

    @FreedomMobile Honestly you guys are the worst in customer care . Tell me something how does it make sense when a customer pays their bill and your system glitches out on the app and then I have to pay again to have my phone line restored ?

  • on_haaco HAACO Ontario Grassroots . (@on_haaco) reported

    @cibc No details necessary. Apparently, there is a technical issue on the part of @FreedomMobile and the payments customers are making are not showing on their system . We just got confirmation that some customers from your bank are going through this .

  • BlueSolsticeYT BlueSolstice (@BlueSolsticeYT) reported

    @FreedomMobile hey guys, I'll be moving to Sudbury in a couple of months for school. Last time I went there I realized that I did not have signal there. I've been with you guys for around 10 years of not longer and honestly I do not want to change my providers.

  • Munya_Donald Munya_Donald (@Munya_Donald) reported

    @FreedomMobile Your customer service needs to up its game big time! It is horrible!!

  • Arctic_Canada Arctic_Fox13 (@Arctic_Canada) reported

    @FreedomMobile having trouble paying my bill the freedom app keep giving me error can’t process. this is the second time again it’s not taking my payment my billing information is correct now I have to wait another 5 days for it to be sent back ridiculous will be 10 days total.