Freedom Mobile

Freedom Mobile Outage Report in Arva, Ontario

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Arva, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Arva and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Arva, Ontario 12/05/2025 14:45

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (22%)

    Phone (22%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. TV (2%)

    TV (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Arva, Ontario

The most recent Freedom Mobile outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Arva, Ontario

Latest outage, problems and issue reports in Arva and nearby locations:

  • KGreenkeeper KyleGreenkeeper (@KGreenkeeper) reported from Thames Centre, Ontario

    Well @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke

  • phanutang321 phanutang (@phanutang321) reported from London, Ontario

    i felt like a traffic cop at freedommobile being like "k well ive been to winners and walmart and u still aint helped these poor people" then tried to help intil he rushed me oit

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ely_Vasquezz Elizabeth Vasquez (@Ely_Vasquezz) reported

    @FreedomMobile I need help with my account please

  • ChiefHubbaBubba Paul (@ChiefHubbaBubba) reported

    @freedomsupport You can’t we’ve been through this song and dance many times. Respect to your customer service for always reaching out even though the company has failed to make the service any better for years now.

  • jholowka Jonathan H (@jholowka) reported

    @freedomsupport Hi I just called you guys twice and got cut off by you guys twice. Can someone help?

  • ChJWo ChrisW (@ChJWo) reported

    @freedomsupport Yes, but as an existing customer looking to BYOP and upgrade the plan on an existing line - I'm better off switching the line away from Freedom and coming back as a "New Customer/Line" to save that money. No reward for a loyal customer to keep an existing line...this is my point.

  • scampi01_gmail benche (@scampi01_gmail) reported

    @freedomsupport Looking to upgrade or add a new service? Order from the comfort of your own home by messaging an agent today. -- when I tried messaging an Agent, clicking it does nothing.

  • Peach_Schnapps Sarah Fullager (@Peach_Schnapps) reported

    @AnthonyLacavera @FreedomMobile Please do! I've been a customer since 2017. The o oh this g o ask is have more availability for service in the kawarthas and beyond. I always lose service past Newcastle

  • LaurenCrippsRN Lauren Cripps (@LaurenCrippsRN) reported

    @freedomsupport I'm a current customer - if I want to change plans can I just switch to any one? It is there a different option for new/current customers? Thanks!

  • darrellito D (@darrellito) reported

    @freedomsupport counting the days till I can switch networks. nothing works. $100 plan-$$$ AF phone was the only one available when covid started.. doesn't even have unlimited data. was worth it when I paid $50 but this SUCKS

  • RitziiThe the_ritzii (@RitziiThe) reported

    @freedomsupport is freedom down is southern Ontario? My phones paid for this month but has no service as of midnight. My renewal is also the 3rd so what’s going on?

  • angelaonuora Angela Onuora (@angelaonuora) reported

    After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.