Freedom Mobile

Freedom Mobile Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N5W.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in London, Ontario 11/16/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near London, Ontario

The most recent Freedom Mobile outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • Harvy_Dot Brother Harvy (@Harvy_Dot) reported from London, Ontario

    @yoreid @papiisenpaii @FreedomMobile help this yute

  • phanutang321 phanutang (@phanutang321) reported from London, Ontario

    i felt like a traffic cop at freedommobile being like "k well ive been to winners and walmart and u still aint helped these poor people" then tried to help intil he rushed me oit

  • KGreenkeeper KyleGreenkeeper (@KGreenkeeper) reported from Thames Centre, Ontario

    Well @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • iamnuriye allthingsconsidered (@iamnuriye) reported

    @freedomsupport RS - I have already tried to via support online, over the phone and in person. I have now submitted a complaint via the CCTS. Thank you your lack help.

  • Mart_ayy marty🇦🇹🇭🇺 (@Mart_ayy) reported

    @FreedomMobile more like broken ****** mobile your data sucks

  • NafetsIvel Nafets Ivel (@NafetsIvel) reported

    @freedomsupport @itsmemariolawl As a previous customer, I really wish Freedom was available all over Canada

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @freedomsupport you’ve lost a customer today! I’m stuck in Cuba, turned on $8/day service, never got to use it and got charged $100. Your Loyalty Dept. Offers me $30. What an f’ing joke this company is. I’ll make it my priority to tell every about it!!!

  • itsmemariolawl rupertgrintfunny (@itsmemariolawl) reported

    @freedomsupport @OfficeGuru247 The only issue with freedom is safety. I work in an industrial zone. If a huge machine falls on me and I have to send my last text before I die, freedom cannot be trusted to deliver. Very unsafe.

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport I don't but I do hope for 2023 you guys improve your customer service

  • iamnuriye allthingsconsidered (@iamnuriye) reported

    @FreedomMobile are literal fraudsters - no one in person can help you and they refuse to help over the phone and they lie about what the app can do. Never ******* use them.

  • rshenriques Rick Henriques (@rshenriques) reported

    @freedomsupport no. i've spoken to 4 reps and have gotten nowhere. enjoy your chargeback and CCTS complaint

  • mimadrid FRAN 🇪🇸🇪🇸 (@mimadrid) reported

    @FreedomMobile Does Freedom have any LOCAL customer care help or only in the Philippines?

  • NitinGoyal_NG Nitin Goyal (@NitinGoyal_NG) reported

    @FreedomMobile hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..