Freedom Mobile Outage Report in London, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (5%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near London, Ontario
The most recent Freedom Mobile outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 1 month ago |
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2 months ago | |
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Internet | 2 months ago |
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Internet | 3 months ago |
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Phone | 6 months ago |
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Phone | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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James (@highmito) reported from London, Ontario@FreedomMobile its astonishing how terrible your coverage is... after all these years... just give up... you are terrible
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Big_Smack66 (@BigCanadianMark) reported from London, Ontario@FreedomMobile So how screwed are we now that shady Rogers owns you..... Expect them to somehow conveniently shut you down eventually.
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Reinhart Gauss (@ReinhartG) reported from London, OntarioAnyone else have internet connection problems?? I'm with @FreedomMobile
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Brother Harvy (@Harvy_Dot) reported from London, Ontario@yoreid @papiisenpaii @FreedomMobile help this yute
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phanutang (@phanutang321) reported from London, Ontarioi felt like a traffic cop at freedommobile being like "k well ive been to winners and walmart and u still aint helped these poor people" then tried to help intil he rushed me oit
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KyleGreenkeeper (@KGreenkeeper) reported from Thames Centre, OntarioWell @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke
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Liz (@liznorris519) reported from London, Ontario@ReinhartG @FreedomMobile I’ve been with @koodo mobile forever. Unlimited text and calling and 10G for $60 a month. I’ve never had an issue and no contract.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Luc Grey (@ll_greyTO) reportedMy partner who lost their job as many have during the pandemic was just navigating a horrible service experience with @FreedomMobile. No empathy or interest in supporting their clients during this challenging time.
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🏳️🌈🧜♀️ Katelynn/Lauren (She/They) (@FrostedSiren) reported@freedomsupport It's a Shaw outage. It's been going all day.
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David (@FreightGuy751) reported@freedomsupport I looked at the plans and spoke to agents plus chat on whatapp. Lack of knowledge, very frustrating, crappy service. I guess that how you retain your clients. Why don't you have a manager call me
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Dwayne girvan (@dgirvan) reported@freedomsupport my service has been terrible lately. How can we fix it
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Nike Mitts (@NikeMitts) reportedTried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!
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sue butler (@msuebeeCA) reported@freedomsupport WHY? If you cannot call me please refer me to someone who can. Saying call customer service when it is the thing I am complaining about does not make sense. Phone companies need to do better. @FreedomMobile
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sue butler (@msuebeeCA) reported@freedomsupport On Twitter you appear concerned, but let me tell you what will happen...BECAUSE IT HAS...TWICE... I will D M. You will tell me to call customer service. I will, and share my concerns AGAIN...and they well say...sorry...can't help you with that. @FreedomMobile DO BETTER.
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sue butler (@msuebeeCA) reported@freedomsupport So @FreedomMobile customer service cannot call customers.!?! Its a phone company! I guess they just expect us to line up like sheep and hope we get tired and give up.
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st (@stalwar) reported@freedomsupport I ordered a SIM card via chat in mid-December. Never got a shipping confirmation. I was told it’d arrive early Jan. Still nothing. What do I have to do to get started without going to a store?
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Muhammad J Khan (@Khan__1987) reported@FreedomMobile @freedomsupport just had the worst customer service experience. I will not recommend this company to anyone.