Freedom Mobile

Freedom Mobile Outage Report in London, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in London, Ontario 05/17/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. TV (1%)

    TV (1%)

  6. E-mail (%)

    E-mail (%)

Live Outage Map Near London, Ontario

The most recent Freedom Mobile outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KGreenkeeper KyleGreenkeeper (@KGreenkeeper) reported from Thames Centre, Ontario

    Well @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke

  • phanutang321 phanutang (@phanutang321) reported from London, Ontario

    i felt like a traffic cop at freedommobile being like "k well ive been to winners and walmart and u still aint helped these poor people" then tried to help intil he rushed me oit

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported from London, Ontario

    @FreedomMobile So how screwed are we now that shady Rogers owns you..... Expect them to somehow conveniently shut you down eventually.

  • highmito James (@highmito) reported from London, Ontario

    @FreedomMobile its astonishing how terrible your coverage is... after all these years... just give up... you are terrible

  • Harvy_Dot Brother Harvy (@Harvy_Dot) reported from London, Ontario

    @yoreid @papiisenpaii @FreedomMobile help this yute

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianIsGucci Brian Gucci (@BrianIsGucci) reported

    @freedomsupport why is my data not working when I’m at work? It works well outside, but when I go inside it changes to 3G and nothing loads for me.

  • Max60840129 Max (@Max60840129) reported

    @FreedomMobile Horrible customer service

  • Alex04162176 Alex (@Alex04162176) reported

    @freedomsupport Called Freedom mobile when it happened, advised to go to kiosk to reactivate service. In kiosk payment can't be completed and I better of with postpaid plan. So basically needed to cancel phone number, and pay with SAME credit card for postpaid plan, which I also asked to prepay

  • maritzablasquez maritza blasquez (@maritzablasquez) reported

    @freedomsupport Your company sucks

  • Neelshuk1 Shukla (@Neelshuk1) reported

    @FreedomMobile Freedom mobile are cheats! I got new number on Sept 02, which never started, I visited their rep NUMEROUS times, called their stupid cust care 100s of times, no resolution, they have been deducting my account for last 3 months. Even after canceling the account.

  • Neelshuk1 Shukla (@Neelshuk1) reported

    @freedomsupport Freedom mobile are cheats! I got new number on Sept 02, which never started, I visited their rep NUMEROUS times, called their stupid cust care 100s of times, no resolution, they have been deducting my account for last 3 months. Even after canceling the account.

  • musesandmoons 🌙 m o o n — m o o n ; 🔩 (@musesandmoons) reported

    @freedomsupport I’ve been a customer with freedom for over 5 years now, and your customer service / quality still sucks. ¯\_(ツ)_/¯ literally waiting for my plan to be done so I can switch providers.

  • RobGaudette Rob Gaudette 🇨🇦 (@RobGaudette) reported

    Hey @freedomsupport Peeps! Had called in looking to add a 3rd line but was told they can’t help me. Are you able to? I’m bringing my prior Freedom-bought device and assign to existing account. Can ya help a guy out?

  • Alex04162176 Alex (@Alex04162176) reported

    @FreedomMobile was on prepaid plan, paid no problem monthly, same credit card use every day. You disconnected service for 4 days without warning. Pushed into postpaid plan & to change my number, billed 45$ activation fee and extra 50$ for postpaid plan that you pushed to prepay.

  • gamegirlie2007 Laura Slater (@gamegirlie2007) reported

    @freedomsupport I’ve had many weeks of delayed texts and not sent texts, maybe a new SIM card would help? I’ve started carrying around the sim removal tool because that’s how often I’m taking it out and restarting it. @FreedomMobile