Freedom Mobile

Freedom Mobile Outage Report in London, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in London, Ontario 10/18/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • Harvy_Dot Brother Harvy (@Harvy_Dot) reported from London, Ontario

    @yoreid @papiisenpaii @FreedomMobile help this yute

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported from London, Ontario

    @FreedomMobile So how screwed are we now that shady Rogers owns you..... Expect them to somehow conveniently shut you down eventually.

  • phanutang321 phanutang (@phanutang321) reported from London, Ontario

    i felt like a traffic cop at freedommobile being like "k well ive been to winners and walmart and u still aint helped these poor people" then tried to help intil he rushed me oit

  • highmito James (@highmito) reported from London, Ontario

    @FreedomMobile its astonishing how terrible your coverage is... after all these years... just give up... you are terrible

  • KGreenkeeper KyleGreenkeeper (@KGreenkeeper) reported from Thames Centre, Ontario

    Well @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NevahMindJones Schmoodles (@NevahMindJones) reported

    @thebig_hert @FreedomMobile Make public the resolution. Worst customer@service ever.

  • Munya_Donald Munya_Donald (@Munya_Donald) reported

    @FreedomMobile Your customer service needs to up its game big time! It is horrible!!

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport @eltonaguiar2018 Still not working.

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile I tried to renew my phone for existing customer you are asking 600$ closing fee and for new customers 0$.. very loyal company ! Unbelievable

  • lynxbai 𐒈𐒛𐒇𐒖 (@lynxbai) reported

    Just asked a @FreedomMobile representative if this is the way they like to treat their customers, imagine he said YUP I ******* hate this company

  • mdotpatel1 Mayur Patel (@mdotpatel1) reported

    @freedomsupport Of course your network can't handle traffic so as your APP. Be transparent.

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport Hello. Cant sign in on any device. My account.

  • _MawaK _vicodxn (@_MawaK) reported

    @freedomsupport its fine, when i get the manager to call me back i will just ask to cancel my service as i no longer want to deal with this inconsistency .

  • SagePonchie Sage Ponchie (@SagePonchie) reported

    @FreedomMobile so I should go to a store then? Well I’ve also gone to physical stores only to be laughed at, cackled at, and made to feel horrible with insults, for simply asking what I may have to pay for a certain phone. I know it’s hard to believe. It is true.

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport Is your web page down? Can't login. keeps spinning