Freedom Mobile

Freedom Mobile Outage Report in London, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in London, Ontario 12/23/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • Harvy_Dot Brother Harvy (@Harvy_Dot) reported from London, Ontario

    @yoreid @papiisenpaii @FreedomMobile help this yute

  • KGreenkeeper KyleGreenkeeper (@KGreenkeeper) reported from Thames Centre, Ontario

    Well @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke

  • phanutang321 phanutang (@phanutang321) reported from London, Ontario

    i felt like a traffic cop at freedommobile being like "k well ive been to winners and walmart and u still aint helped these poor people" then tried to help intil he rushed me oit

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported from London, Ontario

    @FreedomMobile So how screwed are we now that shady Rogers owns you..... Expect them to somehow conveniently shut you down eventually.

  • highmito James (@highmito) reported from London, Ontario

    @FreedomMobile its astonishing how terrible your coverage is... after all these years... just give up... you are terrible

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @FreedomMobile i have the worst experience with freedom internet service.Using the freedom internet service for long time and recently requested to move the the internet/wifi service to the new address and i requested that on 30th July 2025 and its not started yet.Please help

  • baratwo bara1 (@baratwo) reported

    @FreedomMobile The worst service in the planet, DO NOT HIRE THEM!!!!!!!

  • amylauren3 🇨🇦Amy Lauren ❤️ (@amylauren3) reported

    @FreedomMobile why do you advertise certified pre owned phones on your website as a good option. But then they are NEVER in stock. It’s an excellent choice for my mom because she doesn’t need newest and wants to keep. But we can never buy. When will it be an option?!

  • FNN23 SS (@FNN23) reported

    @FreedomMobile Terrible service in my area...big regrets

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @FreedomMobile @Rogers please help my freedom internet is down from last 10 days and still the issue has not been resolved.Called freedom services many times they said they escalated the issue to rogers but the issue still persist.Please help

  • originaljcl Dutty Boukman (@originaljcl) reported

    Esim options are terrible for Canadians. Like even the new @FreedomMobile ones... $30 for 5GB, stinky.

  • goaldigger77 Dollars to Donuts (@goaldigger77) reported

    @FreedomMobile oh and yes...their customer service was absolutely useless as ****!!! I did a lot of digging myself to get the info I needed and they had no choice to admit they had it all along once I had the proof! I wasn't gonna let them get away with that garbage!!!

  • JD_Haven 🏳️‍🌈Haven🏳️‍🌈 #StandWithUkraine (@JD_Haven) reported

    PSA: Don’t trust the @FreedomMobile store at Jackson Square. I cancelled my prepaid plan on July 15 after switching to @koodo, but they still charged my card for August. Now I have to wait 5 business days just to see if I can get a refund. Your customer service number is a joke

  • baratwo bara1 (@baratwo) reported

    @FreedomMobile the worst internet in Canada, everyday my wifi is glitching and customer service is completely useless, not worthy at all!

  • Cubby1412 Cubby (@Cubby1412) reported from The Beaches, Ontario

    I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality