Freedom Mobile outages and service status in London, Ontario

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

• 
  James (@highmito) reported 6 minutes ago from London, Ontario

  @FreedomMobile its astonishing how terrible your coverage is... after all these years... just give up... you are terrible

• 
  Reinhart Gauss (@ReinhartG) reported 8 minutes ago from London, Ontario

  Anyone else have internet connection problems?? I'm with @FreedomMobile

• 
  A missmaff (@alexanissimoff) reported 19 minutes ago from London, Ontario

  @CJMELondon @freedomsupport You got a phone call from a human? Holy ****! I would’ve talked to her but not give her any info.What time does desponded talk to a total stranger

• 
  Brother Harvy (@Harvy_Dot) reported 24 minutes ago from London, Ontario

  @yoreid @papiisenpaii @FreedomMobile help this yute

• 
  phanutang (@phanutang321) reported 29 minutes ago from London, Ontario

  i felt like a traffic cop at freedommobile being like "k well ive been to winners and walmart and u still aint helped these poor people" then tried to help intil he rushed me oit

• 
  Big_Smack66 (@BigCanadianMark) reported 44 minutes ago from London, Ontario

  @FreedomMobile So how screwed are we now that shady Rogers owns you..... Expect them to somehow conveniently shut you down eventually.

• 
  Liz (@liznorris519) reported 53 minutes ago from London, Ontario

  @ReinhartG @FreedomMobile I’ve been with @koodo mobile forever. Unlimited text and calling and 10G for $60 a month. I’ve never had an issue and no contract.

• 
  KyleGreenkeeper (@KGreenkeeper) reported 57 minutes ago from Thames Centre, Ontario

  Well @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derek Smith (@derek8128) reported 5 minutes ago

  Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

• 
  Keegan Seeburger (@CuratedCollect) reported 8 minutes ago

  After 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 8 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  Stephanie the alchemist (@Stephdalchemist) reported 9 minutes ago

  Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

• 
  Spike (@HeyimSpike) reported 12 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  Dorseys Cloaca (@Dorseyscloaca) reported 12 minutes ago

  @FreedomMobile I thought customer service was available until 1am ET?

• 
  Farhan Z (@Far4Truth) reported 19 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  manjunath anand (@ManjunathAnand) reported 19 minutes ago

  @FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 21 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me

• 
  Javi Medina (@javiermedina15) reported 21 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account