Freedom Mobile

Freedom Mobile Outage Report in London, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in London, Ontario 12/20/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • KGreenkeeper KyleGreenkeeper (@KGreenkeeper) reported from Thames Centre, Ontario

    Well @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported from London, Ontario

    @FreedomMobile So how screwed are we now that shady Rogers owns you..... Expect them to somehow conveniently shut you down eventually.

  • highmito James (@highmito) reported from London, Ontario

    @FreedomMobile its astonishing how terrible your coverage is... after all these years... just give up... you are terrible

  • Harvy_Dot Brother Harvy (@Harvy_Dot) reported from London, Ontario

    @yoreid @papiisenpaii @FreedomMobile help this yute

  • phanutang321 phanutang (@phanutang321) reported from London, Ontario

    i felt like a traffic cop at freedommobile being like "k well ive been to winners and walmart and u still aint helped these poor people" then tried to help intil he rushed me oit

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport @freedomsupport Mental support or technical? Or both!

  • daddelight Nicholas Miklosh Gaal (@daddelight) reported

    @freedomsupport Could you please post a service status report for today?

  • Smashley_x0x0 Ashley Smashley (@Smashley_x0x0) reported

    @FreedomMobile Not too pleased with the level of service rec'd. Aftr almost 10yrs, never been offered an upgrade or deal to be told that there's nothing for me and to pay more for something that wasn't even my issue? Expect a port out request shortly! #takecareofyourcustomers

  • rachieannek Rachel Kennedy (@rachieannek) reported

    @freedomsupport having trouble sending text messages to both other freedom customers and other providers.

  • HotDiceMinis T (@HotDiceMinis) reported

    @FreedomMobile Just a heads up your "shop" page is broken for me on mobile and desktop.

  • Mikelegrosjr 8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport any news on the @CityWindsorON outage?

  • RobGaudette Rob Gaudette 🇨🇦 (@RobGaudette) reported

    @freedomsupport Good morning! So I’m in the Muskoka-region for the next few days and have ZERO service. No roaming. No data. No LTE. Zilch. Can you reach out to me to assist cuz I’m using wifi currently but will need to use my phones maps etc. TIA.

  • AlekGoOttawa Alek Golijanin (@AlekGoOttawa) reported

    @freedomsupport I want chicken. Doesn’t matter if it’s grass fed, GH or GMO. I would’ve thought customer loyalty mattered… I’ll just port out if I’m ineligible. Please lmk.

  • 343Ticket 50 xp (@343Ticket) reported

    @FreedomMobile I tried to set up a plan with you but your local provider here got closed down cos the branch owner didn't pay rent

  • chromewebstore_ Chrome Web Store (@chromewebstore_) reported

    @FreedomMobile freedom mobile I love your plan but you can't be saying **** like this