Freedom Mobile

Freedom Mobile Outage Report in London, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in London, Ontario 11/21/2025 13:20

November 21: Problems at Freedom Mobile

Freedom Mobile is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near London, Ontario

The most recent Freedom Mobile outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Phone
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • highmito James (@highmito) reported from London, Ontario

    @FreedomMobile its astonishing how terrible your coverage is... after all these years... just give up... you are terrible

  • phanutang321 phanutang (@phanutang321) reported from London, Ontario

    i felt like a traffic cop at freedommobile being like "k well ive been to winners and walmart and u still aint helped these poor people" then tried to help intil he rushed me oit

  • KGreenkeeper KyleGreenkeeper (@KGreenkeeper) reported from Thames Centre, Ontario

    Well @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported from London, Ontario

    @FreedomMobile So how screwed are we now that shady Rogers owns you..... Expect them to somehow conveniently shut you down eventually.

  • ReinhartG Reinhart Gauss (@ReinhartG) reported from London, Ontario

    Anyone else have internet connection problems?? I'm with @FreedomMobile

  • Harvy_Dot Brother Harvy (@Harvy_Dot) reported from London, Ontario

    @yoreid @papiisenpaii @FreedomMobile help this yute

  • liznorris519 Liz (@liznorris519) reported from London, Ontario

    @ReinhartG @FreedomMobile I’ve been with @koodo mobile forever. Unlimited text and calling and 10G for $60 a month. I’ve never had an issue and no contract.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport 2FA is great, but the site should remember me and I shouldn't have to 1) perform 2FA when the site recognizes me, and 2) require me to enter my phone number or email address every. single. time. That's absurd and bad practice. Especially with the app, but even in a browser!

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @FreedomMobile I’m paying $45 for 7gb….wtf.

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @FreedomMobile Wait…I’m paying 45 for 7gb…wtf.

  • hs03851 hs03.85 (@hs03851) reported

    @mariobrillo2016 @FreedomMobile Never

  • __Triish__ Sunaii (@__Triish__) reported

    @FreedomMobile has been over charging my monthly bill and the agents are of 0 help to rectify the issues. The plan fee doesn't match what the bill is (ridiculously high with horrible service).

  • annnaxvii annnaxvii (@annnaxvii) reported

    @FreedomMobile Worst company don’t even bother!

  • yerman4 Oli (@yerman4) reported

    @FreedomMobile amazing how a store of yours says they will waive the connection fee ( I have been a customer for many years) in order for me to upgrade my contract only for this to be a complete and utter lie. The money isn’t the issue, it’s the fact your stores lied to me.

  • ZADOROV16 C (@ZADOROV16) reported

    @FreedomMobile Your coverage ******* sucks

  • BrownGuyMadeIT BrownGuy 🎥 (@BrownGuyMadeIT) reported

    @freedomsupport I haven’t had service with you in 4 years, the consistent down time cost me more money than it was worth business wise..

  • kwamed11 Swaggy P (@kwamed11) reported

    @FreedomMobile Hey freedom mobile I need you to have a manager to contact me please. Or somebody in customer service that deals with customer relations