Freedom Mobile

Freedom Mobile Outage Report in Ayr, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ayr, Ontario 02/10/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ayr, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener, Brantford and Shep's Subdivision.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaBrantford Internet
CanadaBrantford Internet
CanadaBrantford Phone
CanadaKitchener Phone
CanadaBrantford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • R0J0MI123 RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario

    @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @freedomsupport @JohnathanOnland Yes improve your networks. Stop taking money from customers if you cant provide service. CUSTOMER SERVICE

  • Breeyoree Breanne (@Breeyoree) reported

    @freedomsupport I’m receiving an error when trying to order a new phone; dm’d you for help.

  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    It's been fun @FreedomMobile But I'm moving to @chatrmobile now. I know they are owned by evil @Rogers but they just have a better network. (Rogers is overpriced that's why I'm paying them another way through chatr)

  • gobinathm {{ Gobinath.Mallaiyan }} (@gobinathm) reported

    Got Caught in a circle of death (or) Lies with @freedomsupport. My conversation started roughly around 4 PM EST yesterday and still going on. Spoke to 7+ associates and no one even seems to understand the basic problem

  • KyleKlages Kyle Klages (@KyleKlages) reported

    @freedomsupport I understand that it takes time to wait in queue for an agent. Totally acceptable. After you connect it shouldn't take 5 minutes between messages. That's poor customer service.

  • ChefGibson Michael (@ChefGibson) reported

    @freedomsupport I was told many times by your employees 5G is coming...Now your employee tells me the 5G network is on HOLD. Get your facts straight. I will continue to inform people as I got ripped off.

  • gobinathm {{ Gobinath.Mallaiyan }} (@gobinathm) reported

    Got Caught in a circle of death with @freedomsupport. My conversation started roughly around 4 PM EST yesterday and still going on. Spoke to 7+ associates and no even seems understand the basic problem

  • hexagraeme Graeme Kennedy (@hexagraeme) reported

    @donnelly_b I have service with @FreedomMobile on the subway.

  • gobinathm {{ Gobinath.Mallaiyan }} (@gobinathm) reported

    but they keep telling we will report to a higher team and then they terminate the conversation (Basically escape). Kudos to @FreedomMobile your loyalty team managed to make me think of Moving to other network like bell / telus

  • preferyoudidnt 🏔⛰🌋 (@preferyoudidnt) reported

    @freedomsupport Ordered new phone from @FreedomMobile Aug 9. Have been paying for it since. No follow up & sent to wrong address. 2 months later, still nothing. Have followed up 4x, no resolution. I don’t have time to sit on hold. At the end of my rope here and about to jump ship