Freedom Mobile

Freedom Mobile Outage Report in Ayr, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ayr, Ontario 02/23/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ayr, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener, Brantford and Shep's Subdivision.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaBrantford Internet
CanadaBrantford Internet
CanadaBrantford Phone
CanadaKitchener Phone
CanadaBrantford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • R0J0MI123 RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario

    @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CandyarseYEG Candyarse (@CandyarseYEG) reported

    @FreedomMobile I cancelled my service with you in August. It’s not December, where the heck is my cheque because I had a credit upon cancelling? Y’all making the paper to print that **** on or what?

  • OllieAndMummy Shani Blair (@OllieAndMummy) reported

    @FreedomMobile you just lost a customer because you have prevented the use of the online checkout function. I’m not going into a store because I will not be able to use my digital discount and there’s currently a pandemic with numbers rising!

  • JoeTassone Giuseppe Tassone (@JoeTassone) reported

    @FreedomMobile Deals stay hot, yes, but your service also stays ****.

  • therealb0wser Jason (@therealb0wser) reported

    @freedomsupport I have already logged in through 2FA with a code sent to my device. The problem is not being able to update my billing address details myself like an adult after having moved well over a year ago.

  • SinghHumdard humdard singh (@SinghHumdard) reported

    @FreedomMobile when are you planning to launch 5G network in Canada?

  • akashn291991 Akash Sharma (@akashn291991) reported

    @freedomsupport Its been a month you guys keep raising tickets but unable to resolve issue and your executive were so rude with me yesterday, I have been showing patience since one month instead of resolving issue he showed me attitude @freedomsupport

  • bigwands ✨🍵Bigwands💗💜💙 (@bigwands) reported

    @FreedomMobile love that my service inexplicably couldn't be renewed this morning so I had to borrow a friend's phone to get to the hospital for a pregnancy emergency and now the website won't let me top-up either. 👍

  • therealb0wser Jason (@therealb0wser) reported

    If I'm already logged in through 2FA, why can't I update my own address information? If the expectation is that I'm going to call Customer Care or visit a store, I'm just... not going to bother doing that. @FreedomMobile

  • AnasBahsas Anas Bahsas (@AnasBahsas) reported

    @FreedomMobile Wow expensive as ****.. Koodo has way better deals

  • laxboysmom nevermindSH (@laxboysmom) reported

    Never use @FreedomMobile they took one hour to cancel my service over messaging because they say they cant do it in store. Then said it would take 24-48 hours to unlock it! What????